Total 1565 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

31%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

JEA
James Edward A.

Food & Beverages, 11-50 employees

Less than 6 months

5.0

“fast online store setup”

Pros

Getting an online store up and running takes just minutes and the drag and drop builder makes the whole process feel really simple.

Cons

The design side can be tricky at first when you're trying to create something visually appealing without having a background in design.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

JQ
Jaquelin Q.

Education Management, 1-10 employees

More than a year

5.0

“cash-free payments everywhere”

Pros

These days I don't need to carry cash with me since I know many small vendors use Squarespace to handle my payments.

Cons

I still have not come across tap payment support on a mobile setup.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

AH
Adam H.

Information Technology and Services, 1-10 employees

Less than a year

4.0

“stylish templates for fast launches”

Pros

It offers an impressive selection of website templates that make it possible for us to create and grow our site quickly, even without much technical training.

Cons

At times the landing pages take a little longer than expected to build and load. The pricing can also feel somewhat expensive.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

AH
Antonia H.

Online Media, 1-10 employees

Less than a year

5.0

“Pretty capable tool”

Pros

Squarespace hasn't been a hassle to use. Overall it is a highly capable, well designed platform with a lot of skill behind it.

Cons

I honestly have not run into any downsides as it's been an incredibly convenient product to have.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BY
Brittany Y.

Photography, 1-10 employees

Free Trial

3.0

“steep learning curve”

Pros

It seems to offer plenty of features from what I have seen but compared with other more popular website builders, it was harder to find my way around.

Cons

Getting comfortable with the website builder took more effort than expected. The navigation didn't always seem easy and the template selection seemed somewhat limited. Someone with more experience and patience might feel differently though.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

KR
Katherine R.

Executive Office, 1-10 employees

Less than 6 months

5.0

“perfect for product-based startups”

Pros

This tool makes it easy to get your site up and running and the pricing is quite reasonable. Overall it's a really good website builder for product based business owners who are just starting out or who don't want to deal with complicated software.

Cons

One thing I have not come across is any course integration.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SG
Savannah G.

Non-Profit Organization Management, 51-100 employees

Less than a year

5.0

“Quick setup process”

Pros

Squarespace comes with beautiful templates that are fairly simple to work with. They're versatile, highly customizable and if you prefer, you can also start building from scratch. I managed to put together a full website in a single sitting.

Cons

A few of the design tools can still be tricky to customize at times. Some animation settings are hidden within certain templates which makes them harder to locate and edit when you weren't the one who originally built the template.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

TM
Teighlor M.

Consumer Services, 1-10 employees

More than a year

5.0

“stylish templates for fast sites”

Pros

Building a website with this product was the part I enjoyed most. The template selection gives you plenty of attractive options which makes it simple to put together a really professional site.

Cons

The only thing I'd change is the controls since I wish they were more easy to navigate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IU
Ikenna U.

Religious Institutions, 51-100 employees

More than a year

5.0

“flexible drag and drop website builder”

Pros

With Squarespace building websites is very easy thanks to its WYSIWYG editor and drag and drop functionality which makes the whole design process simple and convenient.

Cons

It includes all the features I want to use regularly in my day to day work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

TF
Tre F.

Broadcast Media, 1-10 employees

Less than a year

5.0

“Helpful experts always available”

Pros

Getting started felt very user friendly and whenever I needed guidance, I could reach out to experts who helped me through the process.

Cons

It can be a bit expensive but I still think it's absolutely worth paying for.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

JM
Joshua M.

Religious Institutions, 1-10 employees

More than a year

5.0

“powerful site design tools”

Pros

Building and managing a website with Squarespace is very easy especially for anyone who wants a simple setup. It covers almost all the features I need and they keep adding improvements over time.

Cons

One thing I really wish they'd finally add is the ability to make calendar events repeat for a specific period, like once a week for a certain number of weeks. It seems like such a basic feature but they still have not updated it. For our church, that's a big missing piece. Maybe someday.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Food & Beverages, 51-100 employees

Less than a year

5.0

“Pretty budget friendly tool”

Pros

Squarespace is very simple to use and keeping the site updated doesn't take much effort either. Also the templates are reliable and the whole platform stays user‑friendly without feeling complicated.

Cons

The pricing is quite affordable but it would be better if there were a free version available.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AL
Ashley L.

Design, 1-10 employees

Less than a year

4.0

“Decent tool for website building”

Pros

Getting a decent basic website online with Squarespace doesn't take long. The builder is fairly simple to pick up and there are plenty of templates and layout options to choose from when putting a site together.

Cons

Adding your own brand fonts isn't possible without using CSS which makes it tougher for non-technical users to keep branding consistent. It's a similar story with layouts too like if you want to go beyond the standard grid or need more advanced functionality, you end up having to write code.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Architecture & Planning, 101-500 employees

More than a year

4.0

“stylish designs with plenty of options”

Pros

The platform is easy to use and the modern templates look really professional. Also it gives you a lot of flexibility and plenty of possibilities when building out your site.

Cons

The pricing feels expensive and it's also frustrating that customers don't have the option to pay by invoice.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

MA
Megan A.

Design, 1-10 employees

More than a year

5.0

“clean websites without coding”

Pros

Building professional looking websites with Squarespace doesn't require any coding which is something I really appreciate.

Cons

Editing from a mobile device can feel a little awkward at times.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

PA
Peter A.

Retail, 51-100 employees

Less than a year

4.0

“Very affordable software”

Pros

One thing I really like about Squarespace is how reasonably priced it is. On top of that the platform is very user friendly and easy to work with.

Cons

Considering how much writing goes into using it, I expected some kind of built-in grammar or spell check. Instead, I kept having to copy and paste everything into a Microsoft Word document just to catch possible mistakes.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Accounting, 11-50 employees

Less than a year

4.0

“Useful tool for beginners”

Pros

It's really helpful for beginners and very simple to use. It also comes with plenty of powerful features that save us a lot of time.

Cons

The editing options are quite limited and not very appealing.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

MJM
Markee james M.

Computer & Network Security, 11-50 employees

Less than a year

5.0

“helpful app with quality”

Pros

Really helpful to use and the overall quality is very good.

Cons

It's also a helpful application and the quality is really nice.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

EA
Evrim A.

Human Resources, 1-10 employees

Less than 6 months

1.0

“Regret choosing it”

Pros

Honestly nothing has worked out well here and I regret ever signing up for this tool.

Cons

Their supposed 24/7 support has not been true at all. Responses usually come by email only sometimes taking up to two days if you are lucky and after that they often disappear because they do not seem to understand or fix the issue. Most of the time, they just send article links instead of providing real help.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

1

Functionality

1

JJ
Julia J.

Design, 1-10 employees

More than a year

5.0

“Modern templates, design”

Pros

Squarespace has a really sleek, modern look and the templates are basically ready to go as you just replace the existing content with your own. I have tried plenty of other platforms but I keep coming back to it because it is very user friendly.

Cons

Honestly there isn't much I dislike about it which says a lot considering I have been using it for more than five years.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10