Squarespace

Squarespace Reviews

Total 1542 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

30%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

FG

Finn G.

Marketing and Advertising, 1-10 employees

More than a year

4.0
January 2024

Liked the professional layouts

Pros

Squarespace is an excellent no-code website builder. The visual editor is easy to use and gives plenty of flexibility to create attractive layouts without feeling boxed in. Getting a site up and running is fast thanks to the variety of starter templates and those templates can be customized and expanded pretty easily as your brand evolves.

Cons

One part that can feel a bit overwhelming is the settings list when you're editing branding or theme options, mostly because there are so many choices and the layout isn't always the clearest. A stronger visual hierarchy would make navigation through those settings a lot better.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

MC

Mark C.

Education Management, 51-100 employees

Less than a year

5.0
January 2024

fantastic website builder tools

Pros

Building and editing a website with Squarespace is very easy and the bio site options are really excellent as well.

Cons

The design tools weren't hard for me to understand when creating a web page. That said someone with less computer experience might find the whole process a bit intimidating.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

CE

Chiamaka E.

Writing and Editing, 51-100 employees

More than a year

4.0
January 2024

love building with squarespace

Pros

Putting together the pieces for a professional and effective website is one of the simplest parts of using Squarespace. It does take a bit of time and hands-on practice to really get comfortable with the platform and its tools but once that clicks, the creative side starts to flow naturally. After using it for the last three years, I still look forward to working in it every time.

Cons

Getting a hosted domain set up and especially moving over from another website has been one of the harder parts. There were times when the domain transfer instructions it gave didn't match the actual steps I needed to follow.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

ND

Nicole D.

Graphic Design, 1-10 employees

More than a year

4.0
January 2024

beautiful templates for quick sites

Pros

Squarespace comes with beautiful templates and a user friendly platform that makes setting up a website fast and easy. It's also simple to teach clients how to use so they can manage their sites effectively on their own.

Cons

The downside is that it has limited design flexibility so if you're more advanced in web design, it may not be the best fit unless you're very comfortable with coding. I also think it's a little pricey for a platform with those kinds of limitations.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

AC

Amy C.

Non-Profit Organization Management, 500+ employees

More than a year

5.0
January 2024

sleek results for any skill level

Pros

Whether you're brand new to website building or have plenty of experience, Squarespace feels very approachable and simple to work with. Over the years, its features have improved a lot and become much more user friendly which shows they've kept up well with how users' needs have changed. The final designs come out looking modern and professional. It's a platform where both beginners and experts can build something successful.

Cons

Honestly there isn't much I'd count as a downside. If anything, the price could be a barrier for some people and might make it harder to justify using.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

RA

Robyn A.

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0
January 2024

beautiful sites all in one

Pros

Switching from WordPress to Squarespace felt like a huge upgrade. I am honestly thrilled to be using it now. It's really simple to work with and lets me build beautiful, fast-loading, engaging websites without hassle. Having everything together in one platform makes the whole process even better.

Cons

One limitation I ran into is with saving website sections for reuse on new pages. It's a useful feature but there's a cap on how many sections you can store and I didn't realize that until the one I needed was no longer there. It would be fantastic if it allowed more storage for saved sections.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KJ

Kelemen J.

Writing and Editing, 1-10 employees

Less than a year

4.0
January 2024

Easy to figure out

Pros

The website works really well and using it is easy without being hard to figure out.

Cons

It's very simple which makes it especially suited for beginners.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Design, 1-10 employees

More than a year

4.0
January 2024

custom templates that save time

Pros

Coming in with only basic HTML/CSS skills, I was able to get a lot out of Squarespace's templates. They're user friendly while still giving me enough room to customize with the coding knowledge I have. It feels simple to work with without being overly restrictive and it definitely helps me save time.

Cons

At the same time, it can feel somewhat limiting in certain areas which is probably unavoidable with a template-based platform. The pricing also seems to go up pretty often.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

SS

Sarah S.

Design, 1-10 employees

More than a year

4.0
January 2024

Offer creative freedom

Pros

Getting started with a website is a lot less intimidating because there's such a wide selection of high-quality templates to build from. The builder is also very user friendly and flexible so if you have more experience, there's plenty of room to experiment with more creative designs.

Cons

The pricing is pretty high which makes it harder to justify for me and other small creators since I am not running an established business yet. On top of that even with a premium plan, access to important business tools like email marketing still isn't included.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

GN

Gabriel N.

Management Consulting, 11-50 employees

Less than a year

5.0
January 2024

Provide needed accessibility

Pros

Using it is very convenient and the design quality is excellent. The overall presentation is clean and very accessible.

Cons

A few areas can feel a bit awkward to navigate but it's only a minor issue.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

VTK

Viswa Teja K.

Computer Software, 500+ employees

Free Trial

5.0
January 2024

endless engaging content library

Pros

There's a huge amount of content on Squarespace which is easily the part I enjoy most. You can keep watching videos for as long as you want and it never really feels like you run out of material. The videos are engaging and the content itself is clear, precise and self-explanatory.

Cons

If I had to point out one downside, it would be choosing what to watch. With so much available, the content organization could definitely be improved to make navigation better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KO

KRYSTIAN O.

Transportation/ Trucking/ Railroad, 101-500 employees

Less than 6 months

5.0
January 2024

Website design is not hassle now

Pros

Designing our own website now is really easy and accessible.

Cons

The template selection is a bit limited and it would be better to have a few more options to choose from.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SG

Samuel G.

International Trade and Development, 1-10 employees

Free Trial

5.0
December 2023

Effective advertising without bugs

Pros

With this truly high performance and one of a kind software, my company can promote all our products without running into any bugs at all.

Cons

Honestly this software suits me very well and I have no issues to report.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

BM

Brianna M.

Computer Software, 1-10 employees

More than a year

4.0
December 2023

Decent choice for first websites

Pros

When you're just getting started and want a budget-friendly landing page or website, Squarespace is a really good pick. I'd choose it over Wix any day since Wix definitely loads slower and Squarespace is very affordable for first-time users.

Cons

As your needs grow especially if you want more in-depth design control, stronger marketing tools or advanced analytics, you'll probably need to switch to a hosting service or platform built for larger business demands.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

MS

Marcel S.

Marketing and Advertising, 51-100 employees

Free Trial

5.0
December 2023

Loved it!

Pros

What I like most about this software is its range of innovative features and how fluid everything feels while using it.

Cons

Overall I would definitely recommend this software. I really don't have any complaints about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MS

Michee S.

Commercial Real Estate, 11-50 employees

Free Trial

4.0
December 2023

advanced design with quality interface

Pros

Squarespace is a very advanced design tool, yet it stays simple to use and comes with high-quality interfaces.

Cons

I would definitely recommend this software. The only thing that really needs improvement is the bugs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Consumer Goods, 1-10 employees

Less than 6 months

4.0
November 2023

faster customer payments

Pros

Getting paid by customers is quicker and more convenient with Squarespace.

Cons

At times some customers weren't comfortable using it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

EN

Ernest N.

Pharmaceuticals, 11-50 employees

Less than 6 months

5.0
November 2023

Simple to use tool

Pros

Squarespace is very user friendly which makes the platform simple to navigate and use.

Cons

The part I don't care for is the price. It feels expensive and lowering the cost could help attract more customers.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

MR

Max R.

Sports, 1-10 employees

Less than 6 months

5.0
November 2023

Quite a user friendly design

Pros

Everything feels very user friendly and the layout is clear enough that finding what you need doesn't take any effort.

Cons

I genuinely enjoyed everything about it when designing websites and didn't run into anything I disliked.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RB

Rilwan B.

Media Production, 11-50 employees

Less than a year

5.0
November 2023

Clean templates make it worthy

Pros

The biggest selling point for me is the template design on the platform. I am really into minimalist styles and Squarespace offers some of the best-looking ones out there, along with a simple way to build a website.

Cons

Up to this point I have not run into any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10