Total 1565 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

31%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

EN
Ernest N.

Pharmaceuticals, 11-50 employees

Less than 6 months

5.0

“Simple to use tool”

Pros

Squarespace is very user friendly which makes the platform simple to navigate and use.

Cons

The part I don't care for is the price. It feels expensive and lowering the cost could help attract more customers.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

MR
Max R.

Sports, 1-10 employees

Less than 6 months

5.0

“Quite a user friendly design”

Pros

Everything feels very user friendly and the layout is clear enough that finding what you need doesn't take any effort.

Cons

I genuinely enjoyed everything about it when designing websites and didn't run into anything I disliked.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RB
Rilwan B.

Media Production, 11-50 employees

Less than a year

5.0

“Clean templates make it worthy”

Pros

The biggest selling point for me is the template design on the platform. I am really into minimalist styles and Squarespace offers some of the best-looking ones out there, along with a simple way to build a website.

Cons

Up to this point I have not run into any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AS
Alan S.

Financial Services, 51-100 employees

Free Trial

5.0

“stylish templates for small business”

Pros

Building a site with Squarespace is very approachable and the platform comes with a broad selection of beautifully designed templates. It's a strong option for individuals and small businesses that want to create a professional online presence.

Cons

The pricing can climb pretty quickly especially for people with more advanced requirements or anyone managing multiple websites.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Design, 1-10 employees

Free Trial

5.0

“customizable web builder”

Pros

Squarespace gives us plenty of customizable options for building a website. Also it is easy to use and dragging and dropping images into your branding or blog content feels very natural.

Cons

Keeping the site live requires a monthly or yearly subscription and some features stay restricted unless you're on a paid plan.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

LP
Lauren P.

Marketing and Advertising, 1-10 employees

More than a year

5.0

“beautiful sites in no time”

Pros

Putting together a professional, visually appealing website is really quick with Squarespace and that's something I genuinely love about it.

Cons

Every now and then, I wish some features offered more flexibility for customization but I am hoping they keep adding more custom options across each template.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CP
Christi P.

Mental Health Care, 1-10 employees

More than a year

5.0

“website builder with helpful support”

Pros

With Squarespace building a website is easy and the support is really helpful thanks to the video tutorials and easy to reach chat assistance.

Cons

It would be better if the platform included stronger photo compression tools.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Photography, 1-10 employees

More than a year

5.0

“stylish templates, no coding needed”

Pros

Building a website with Squarespace doesn't require any coding and there's a wide selection of templates to choose from.

Cons

Its pricing is higher compared with other website builders that also provide templates for creating a site.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

MB
Mary B.

Professional Training & Coaching, 1-10 employees

Less than a year

5.0

“simple editing and setup”

Pros

It is user friendly and using it day to day is not stressful. The biggest plus is being able to make updates on my own. If I want to post a blog or edit a page, it's nowhere near as complicated as it is on some other platforms.

Cons

I have not run into any issues with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Consumer Services, 101-500 employees

Less than 6 months

4.0

“stylish templates with helpful support”

Pros

Anyone wanting a domain and website builder with plenty of template choices will probably enjoy this platform since it lets you put together a site that feels dependable and looks really professional. The pricing is flexible too which works well for people trying to stay within a budget and for businesses or users who can pay for the higher-tier plans, there are extra perks like reduced transaction fees and other valuable features. While the setup and overall process can feel a bit overwhelming at first, Squarespace does offer enough guidance and support to help you learn your way around it.

Cons

My biggest complaint is that it is not very user friendly so it takes extra time and effort to get familiar with the platform and understand how everything works.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

KR
Karter R.

Computer Games, 1-10 employees

Free Trial

4.0

“community tools and creative freedom”

Pros

After using Squarespace for about a week, I realized I genuinely enjoy the features it offers. I especially love being able to connect with my own community and build so much without having to spend years working on it.

Cons

One thing that came up after that first week was that my computer couldn't handle the actual web editor. I wouldn't say that is its fault but I still wish it were better optimized for lower-end devices.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

SF
Stefanie F.

Automotive, 11-50 employees

Less than 6 months

3.0

“good-looking but hard to navigate”

Pros

Squarespace has a strong reputation and from a customer's point of view, the sites built on it look professional and appealing.

Cons

After working with a lot of different platforms and website tools over the years, I was surprised by how difficult this one was to navigate. It wasn't just me either but three other people on my team ran into the same issue while we were building a site for a high-end spa in North Seattle.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

5

RH
Rolf H.

Health, Wellness and Fitness, 1-10 employees

Less than a year

2.0

“Barely useful!”

Pros

From a design perspective, it's definitely amazing. That said every template ends up looking pretty much the same and there's very little flexibility when it comes to customization.

Cons

Overall there are far more downsides than benefits. The customer support is completely unhelpful and proper data privacy compliance just isn't possible with it. For example, deleting a customer is simply not something you can do.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

2

Functionality

4

RZ
Renata Z.

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“sleek design tools”

Pros

Its feature set is really user friendly and the website builder creates stylish, responsive designs. It also runs without lag which makes the whole experience very reliable.

Cons

It's a bit on the pricey side but the cost feels justified when you compare it with the lower-quality alternatives out there.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

EF
Eric F.

Arts and Crafts, 1-10 employees

More than a year

3.0

“limited customization and pricing”

Pros

The services Squarespace provides were amazing. I just have not been back to the platform in quite a while.

Cons

The biggest downside was that the so-called customization options felt pretty restricted and the pricing didn't help either.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

5

CJ
Curt J.

Computer Software, 1-10 employees

Less than a year

5.0

“Affordable website builder option”

Pros

Squarespace has been affordable and very easy to use. I have been happy with it from the day I signed up.

Cons

Honestly there hasn't been anything I have disliked about it. I am not someone who builds websites regularly and it still felt surprisingly simple to work with.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JL
Joan L.

Computer Software, 51-100 employees

More than a year

5.0

“drag and drop website freedom”

Pros

Building and customizing websites with Squarespace feels very accessible since I can do it all without coding, thanks to the drag and drop features and the WYSIWYG editing tools.

Cons

Everything has been working really well while using it at work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HA
Hermann A.

International Trade and Development, 1-10 employees

Free Trial

5.0

“reliable security and software support”

Pros

With Squarespace I am able to monitor my businesses through different security checkpoints. It's a great tool that helps protect both the company and its environment and it's also well suited for creating other software.

Cons

I have not run into any drawbacks with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LA
Langston A.

Music, 51-100 employees

Less than 6 months

5.0

“stylish templates for creatives”

Pros

Getting started with website management feels much less intimidating with Squarespace. It's especially well-suited to people who think visually and want a more creative approach. There are plenty of starter templates available to choose from which makes building a site more approachable. At the same time, it still works well for programmers who want to customize things by adding their own code. It's a very tech-forward platform, with strong tools for showcasing photography beautifully and pulling in social media posts.

Cons

I'd still love to see an even bigger selection of pre-built templates included.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AK
Amanda K.

Hospitality, 1-10 employees

More than a year

5.0

“site setup in just days”

Pros

Within just a few days I had my own website up and running even though I had no previous experience. I can also make edits and updates whenever it works for me which has been really convenient.

Cons

It doesn't seem to be as broadly open to add-ons as some other platforms and I have been told the subscription is relatively expensive for what's included.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10