Total 1565 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

31%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

SP
Sian P.

Food & Beverages, 11-50 employees

Less than a year

5.0

“Use it without much hassle”

Pros

It doesn't take long to get comfortable with Squarespace. The platform is easy to use, has amazing functionality and includes some really attractive templates that make launching a new website pretty quick.

Cons

A few page types, like blog pages, don't support custom backgrounds which is a bit limiting. Still, it's something I can work around for now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

KV
Kobus v.

Restaurants, 1-10 employees

Free Trial

4.0

“customizable site builder”

Pros

Publishing web content is easy and the platform is simple to work with. Also it is customizable and genuinely useful for building what I need.

Cons

Compared with other available options, the overall value for money feels a bit lower.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

JT
Josiah T.

Non-Profit Organization Management, 11-50 employees

More than a year

4.0

“Has professional templates”

Pros

Getting a site live with Squarespace doesn't take much effort and that's something I really appreciate. It lets you launch a professional looking website pretty quickly without needing much technical know-how or specialized skills.

Cons

The pricing options feel more complicated than they need to be. On top of that some very basic features are locked behind higher-tier plans which makes upgrading feel more forced than optional.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

7

JP
Julianne P.

Accounting, 1-10 employees

Less than 6 months

5.0

“feature packed”

Pros

Coming from another website builder that was hard to edit, this one felt much more user friendly and beginner friendly right away.

Cons

I have not run into any issues yet as I am still exploring all of the amazing features and add-ons it offers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

GP
Gabriel P.

Non-Profit Organization Management, 11-50 employees

Less than a year

3.0

“Limited page styling”

Pros

The platform has a nice overall look and the way it presents analytics makes the data very clear, simple to follow and easy to read at a glance.

Cons

The platform works well enough overall but some of the resources and tools could be better. One frustrating limitation is that if you want to change the style or colors of just one page on your website, you cannot really do that without affecting the design of the entire site.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

4

MH
Mohammad H.

Computer Software, 1-10 employees

More than a year

5.0

“flexible content publishing tools”

Pros

There's plenty of room with this software when it comes to publishing content and document management is also very flexible.

Cons

The only downside I have come across is that you cannot really use ready-made plugins.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AV
Alejandro V.

Health, Wellness and Fitness, 1-10 employees

More than a year

3.0

“Weak loading performance”

Pros

Its biggest advantage is how simple it is to work with the interface and put together your website's design.

Cons

There are a lot of things you really just cannot do with it. For example, the loading speed is terrible from Google's perspective and there's no real way to improve that like you can with WordPress.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

MR
Mariel R.

Renewables & Environment, 500+ employees

Less than a year

5.0

“fantastic templates and simple setup”

Pros

After several months of using Squarespace for my website, I can say it's a fantastic website builder. The templates look impressive and the drag and drop interface is very user friendly, even for someone like me who had no website design experience.

Cons

There's no question it's a strong website builder but it does come with a few limitations. For instance, the platform doesn't offer much customization beyond what's already built into the templates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AD
Abe D.

Design, 1-10 employees

More than a year

5.0

“helpful resources and fast setup”

Pros

There is a lot of useful guidance on how to use the platform and the help section is especially well done. Getting a website launched quickly and securely is very easy too.

Cons

At times it takes a bit of digging to locate all the sections you can or should update on your site. There's quite a bit of clicking through different layers though websites are naturally complex so I am not sure how much more this could realistically be simplified.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

TC
Tessa C.

Health, Wellness and Fitness, 1-10 employees

More than a year

3.0

“custom branding with rising fees”

Pros

No matter your skill level, putting together a website with Squarespace is very doable. The tools are easy to work with, the branding can be customized completely and there's almost no limit to what you can create. I also appreciate that editing is accessible from pretty much anywhere, on whatever device you have with you.

Cons

Using it on mobile devices like phones and iPads can be pretty finicky and frustrating. On top of that there's an ongoing monthly charge just to keep the site live after you finish building it and some features cost extra even though they feel essential depending on the type of business you have. I have also had my fees go up before without any notice which was really frustrating.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

6

Functionality

4

OM
Ollie M.

Marketing and Advertising, 1-10 employees

Less than a year

4.0

“clean design tools and simple setup”

Pros

Squarespace keeps rolling out new features for the design interface which makes the platform feel current and well supported. Compared with other, more popular CMS platforms, it's also much simpler to work with.

Cons

One thing that could be better is the selection of blocks since other CMS platforms offer more options to choose from.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

DH
David H.

Farming, 1-10 employees

Free Trial

5.0

“building your own site feels empowering”

Pros

Being able to build your own website and create the content exactly how you want is a big plus.

Cons

If you've never worked on webpages before, the learning curve can feel a little tough at first. Once it starts to click though, it becomes much more manageable.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

JM
James M.

Motion Pictures and Film, 1-10 employees

Less than 6 months

5.0

“Affordable tool that deliver”

Pros

The value here is excellent. For around $15-30 USD, you get a really strong set of features and that feels incredibly affordable for everything included at that price.

Cons

Getting started was a bit confusing and it took some time to figure my way around. After using it for a while though, navigation became much clearer. It was also difficult at first to tell which version I was using.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Entertainment, 500+ employees

Less than 6 months

5.0

“Support is of next level”

Pros

Running multiple domains on a single IP is a big plus and Squarespace gives you several pricing options based on what you need from your site. Plans come with useful features like custom domain names, unlimited storage and email campaigns. On top of that their support is well rounded, with a knowledge base, community forums, plus email and live chat assistance.

Cons

Creating and customizing your own website can still be challenging if you don't have much web knowledge.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SNA
Sai Nirmal A.

Higher Education, 101-500 employees

Less than a year

4.0

“premium templates and polished sites”

Pros

Building websites with Squarespace is really easy especially because the premium templates look professional right away. It makes it possible to create impressive websites without putting in a lot of effort and there's no need for any programming experience to get started. The analytics are also very useful and the option to integrate with Google Analytics 360 makes it an even better combination for improving website performance and rankings. It also works really well for creating landing pages with attractive designs and overall it gives websites a premium, professional appearance.

Cons

One downside is that it has fewer extensions and plugins compared to some other website builders. If it offered more plugins and extension options, it would become an even more powerful platform for building websites.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

SJ
shaun j.

Financial Services, 101-500 employees

Free Trial

5.0

“clean sites without coding”

Pros

The tool makes it simple to create a professional, attractive website and it's very accessible for people who don't have much website-building experience.

Cons

Support can be a little inconsistent since the quality really depends on which agent you end up speaking with.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

MM
Misha M.

Textiles, 1-10 employees

Less than 6 months

5.0

“stylish pick for creatives”

Pros

Squarespace is an excellent option for individuals and small businesses. Overall it works really well for building a content-focused website especially if you're in a creative field.

Cons

The templates can feel a bit restrictive and usually don't offer as much flexibility as competitors like WordPress.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AS
Antonio S.

Research, 51-100 employees

Free Trial

4.0

“affordable builder with responsive design”

Pros

It's very accessible and affordable and the free version is actually decent. If you're building a small website, Squarespace works really well especially because it already includes a responsive design that adapts to almost any type of device.

Cons

One thing I'd really like, like in other applications, is an autosave option so I don't have to keep clicking save every time I make changes.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

DA
Delvin A.

Information Technology and Services, 1-10 employees

Less than a year

4.0

“Top tool for sure”

Pros

Putting a site together with Squarespace is very easy. Also the templates look beautiful and the user friendly interface makes it simple to create a lovely website in just a few minutes.

Cons

The downside is that it's a little pricey and the free trial period doesn't last very long.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

JV
Jayme V.

Executive Office, 1-10 employees

Less than 6 months

4.0

“powerful tools worth it”

Pros

Squarespace isn't exactly a budget website builder and I do think the design options and customization could be better. Even so it's still a really amazing platform, just on the expensive side. It's accessible and comes with features that help justify some of the price especially the more advanced tools. That said I wouldn't recommend it to someone who's just getting started and expects to spend months only working on the design. It makes more sense to pay for it when you're actually ready to build and launch otherwise, it's better to wait.

Cons

Pricing is the biggest downside to me especially when other well-known competitors with strong reputations offer similar or better value for a lot less.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8