Anonymous
Law Practice, 11-50 employees
More than a year
“frustrating editor and limited options”
Pros
Keeping sites organized works well and being able to create password-protected drafts is definitely useful.
Cons
I really cannot stand the way the websites are built in this interface. It doesn't feel very customizable, working with the block system can be a real headache, the features feel limited and there isn't much guidance for SEO.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
5
Chandra B.
Arts and Crafts, 1-10 employees
Less than 6 months
“simple and user friendly setup”
Pros
Overall it is user friendly and the whole platform is simple to use.
Cons
It falls a bit short on features compared with what I'd want.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Chris S.
Information Technology and Services, 1-10 employees
More than a year
“user friendly when it works”
Pros
When everything is functioning properly, the platform is pretty easy to use. It's simple to navigate Overall even though updates don't come as often and some features still don't work correctly and can cause crashes.
Cons
Quite a few options end up crashing the website which makes the whole experience very frustrating.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Yana B.
Entertainment, 51-100 employees
Less than a year
“fantastic for online sales”
Pros
Squarespace works really well as a sales tool for an online business and it also lets you build professional looking websites.
Cons
Because the platform includes so many features and options, it can sometimes take a while to locate the right tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Azaziah F.
Airlines/ Aviation, 51-100 employees
Less than 6 months
“customer reach made simple”
Pros
It's a very easy way to attract and connect with customers.
Cons
There isn't any assistance available when you need help.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Marketing and Advertising, 1-10 employees
Free Trial
“flexible website design options”
Pros
Being able to customize the website exactly the way I want is one of the best parts of using Squarespace.
Cons
It is a bit on the expensive side although I understand the price since the convenience it provides really does justify the cost.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Melinda M.
Construction, 1-10 employees
Less than a year
“Setting it up is easy”
Pros
Squarespace is very user friendly and it was easy to navigate while setting up all the content our company needed.
Cons
I didn't come across anything that felt unnecessary or unhelpful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kerryn C.
Non-Profit Organization Management, 101-500 employees
More than a year
“stylish templates and flexible control”
Pros
It is a good option to build a site with Squarespace for anyone who doesn't have much experience creating a website from the ground up. Even with very limited design knowledge, it's possible to get things up and running by picking from the wide range of templates and then adjusting them to match your brand colours and overall style. You can also enable Google Fonts to give the site a more distinct personality and there's room for custom code if you want to take the design further. It also handles team access well since other contributors can be given different permission levels without being able to alter the design itself. That helps keep the website looking consistent across all pages, instead of ending up with random formatting choices like a level one heading suddenly appearing in comic sans italic because someone thought it looked amazing.
Cons
Like most drag and drop website builders, it probably won't provide some of the more advanced capabilities that a fully bespoke site built specifically for your needs can deliver. That said it's not really trying to be that. It's aimed at people who want an attractive online presence with the standard features most businesses need, such as an online store, email management and similar tools.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Chemicals, 11-50 employees
Less than 6 months
“Customizable options win”
Pros
Building a customizable website with Squarespace has been really helpful and the template designs look excellent.
Cons
There aren't any features available for free and it can sometimes be tricky to manage if you're not very tech-savvy.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Courtney Y.
Writing and Editing, 1-10 employees
More than a year
“fantastic platform for brand websites”
Pros
Squarespace has been a really decent web design platform to use. It's very user friendly, simple to work with and still gives you customization options for imported templates. I'd definitely recommend it to anyone just getting started with building their brand and turning it into a website.
Cons
A few features aren't quite as customizable as I'd personally like but aside from that, it offers pretty much everything needed to build and design a site around your brand.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
eva d.
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“clean designs without coding”
Pros
It is pretty easy to use and it gives us plenty of options to work with. I enjoy most of the templates and the biggest advantage is that building a site is simple. You really don't need any coding knowledge to use it.
Cons
The price is a little higher than I'd prefer but it's especially worthwhile if you don't have much experience creating websites. If you already know your way around web design though, there may be better alternatives out there.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
katie d.
Sports, 1-10 employees
Free Trial
“stylish websites with tons of options”
Pros
Building modern, good looking web pages for a business is where Squarespace really shines. It comes with plenty of ready-made templates, lots of imagery and even without much creative skill, you can still put together a site that seems user friendly and looks beautiful. I also appreciate that it supports so many parts of running a business in one place, including mailing list signups, shopping carts, product purchases and multiple pages. Another nice touch is the option to connect your own domain or stay on the trial first which gives you a chance to test everything before committing.
Cons
There's a lot to work through and with so many features and customization paths, it can start to feel a bit complicated and overwhelming. There are countless ways to design and present your site which is helpful but that also makes it easier to get confused. Still, there is guidance and support available when you need it.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Mike T.
Transportation/ Trucking/ Railroad, 51-100 employees
Less than a year
“Give plenty of options”
Pros
Putting a site together felt very approachable thanks to the user friendly interface. Another big plus was the broad selection of templates available which gave me plenty of good design options to work with.
Cons
The biggest downside is that it doesn't offer much flexibility when it comes to customization. You're mostly limited to adjusting the preset rows within the templates. On top of that there's no autosave feature so after making changes it only prompts you to save them manually.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Cedric A.
Computer Hardware, 1-10 employees
Less than 6 months
“clear features and simple use”
Pros
The features are clear and the platform is simple to use.
Cons
At first, it can feel a bit complicated but after spending more time with it, you eventually get the hang of it.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Efezino U.
Transportation/ Trucking/ Railroad, 1-10 employees
Less than a year
“stylish sites with reliable uptime”
Pros
A client asked me to create a website that looked professional and stayed online without interruptions. This tool helped me pull all of that together in a very short timeframe. The builder was easy to move through and I was also able to get the site hosted very quickly.
Cons
One thing that would make it even better is support for frameworks such as React JS.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Chandler W.
Management Consulting, 1-10 employees
More than a year
“Build professional site without coding”
Pros
Building a professional looking website with Squarespace is possible even without knowing much about web development. It offers plenty of customization and the platform is set up in a way that makes it pretty hard to accidentally ruin your site.
Cons
When it introduced its membership community feature, I really wanted to move my existing subscribers over to memberships. The problem is there's no way to transfer their billing so the only option would be asking every subscriber to sign up again with their card information which just isn't realistic. I'd love to use the member areas for my subscribers but without a way to move their payments over, I don't see how that can work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
sushil m.
Renewables & Environment, 51-100 employees
More than a year
“simple to manage”
Pros
Using this software has not been a problem and it's really manageable overall.
Cons
Customization can be a bit less user friendly when you need to make changes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ariana J.
Retail, 1-10 employees
Less than a year
“stylish templates for storefronts”
Pros
I run a clothing store so how my website looks really matters. Squarespace is the most visually appealing site builder I have found. I love the sleek design options and the templates are organized by website type which makes everything look user friendly. The 20% discount is also great especially for beginners.
Cons
I don't have any complaints about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
gabriella j.
Fine Art, 11-50 employees
Less than a year
“practical website builder”
Pros
This tool has made my work much more manageable. It's very practical, simple to use and the layout is easy to follow. I genuinely enjoy working with this software.
Cons
I think it handles everything really well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angela A.
Writing and Editing, 1-10 employees
More than a year
“clean designs and built-in tools”
Pros
Squarespace is very easy to use thanks to the drag and drop setup. The designs are clean and clear and customization is simple while still giving plenty of built-in options like an online store and integrations with other services such as MailerLite.
Cons
Compared with WordPress, there aren't as many template choices or widgets available. Still, there's more than enough for the basics and it helps keep things from feeling overwhelming.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10