Benedetta R.
Information Technology and Services, 500+ employees
Less than 6 months
“reliable and user friendly platform”
Pros
The platform is pretty easy to use and it runs properly without any bugs or issues.
Cons
It still lacks a few important features that would make it more complete.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Arsene T.
Health, Wellness and Fitness, 1-10 employees
More than a year
“Stunning design overall”
Pros
For nearly two years on Squarespace my experience has been truly excellent. The creation of my site was done quickly and the final result was stunning in terms of design. When I started adding digital products to sell, everything went smoothly and customer service responded quickly to every question I had.
Cons
In my eyes the main real weakness concerns the management of my newsletter subscriber list. Compared to MailChimp where I had access to much more data on my subscribers, this one offered me very little information and tag management wasn't very well optimized.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ainara A.
Financial Services, 51-100 employees
Less than 6 months
“stylish templates and design freedom”
Pros
The templates and the many design options give you plenty of room to customize it the way you want.
Cons
It's not very user friendly when it comes to actually using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kendel S.
Graphic Design, 1-10 employees
Less than 6 months
“flexible landing pages for beginners”
Pros
Putting together a landing page is pretty easy with the customizable builder and it also lets us integrate apps such as Shopify.
Cons
Where this service falls short is if you want a more advanced website or a more powerful editor since you'd likely need to build the site somewhere else for that. Other than that, it still gives beginners a lot to work with.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Ada T.
Education Management, 51-100 employees
Less than a year
“perfect fit for my business”
Pros
It covers everything my company needs.
Cons
I genuinely love every part of it because of how convenient it is to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Grant O.
Military, 1-10 employees
Less than a year
“clean website builder for beginners”
Pros
Squarespace makes it simple to build, update and manage a website especially for people who don't have much knowledge of web design or development.
Cons
The text editors are the part I am not a fan of since they feel confusing and are a bit harder to figure out compared with platforms like WordPress.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Anonymous
Capital Markets, 51-100 employees
Less than a year
“templates and quick launch”
Pros
One of the best parts is not having to hire developers which makes the whole process much cheaper and a lot faster. It's very friendly for non-developers, quick to launch and comes with a wide variety of templates to choose from.
Cons
That said it would still be nice to have even more templates for inspiration. SEO support could also be stronger.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Abdulsalam J.
Graphic Design, 1-10 employees
Less than a year
“beginner friendly blogging tools”
Pros
It is pretty easy to use especially for blogging. The example blog gave beginners something clear to follow which made the whole setup and learning process much easier to pick up.
Cons
The website builder felt poorly organized. There were too many unnecessary features and all of that extra clutter made it harder to navigate than it should have been.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Vanessa C.
Arts and Crafts, 1-10 employees
Less than a year
“template limits hurt flexibility”
Pros
Squarespace's user friendly setup gave me a nice introduction to website design. Wix is also a strong option and both platforms have really good templates and compete closely.
Cons
One thing that caused frustration was the template restriction on edits. That especially bothered a coworker who'll be taking over my work. He contacted support and they ended up helping him unlock the template.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6
Pemba Tshiring S.
Information Technology and Services, 11-50 employees
Less than 6 months
“clean themes for quick websites”
Pros
It is pretty user friendly especially for anyone new to building a website. The drag and drop tools make the setup process simple and the available themes are well designed and make it easier to pick one that fits our business.
Cons
That said when you compare it with WordPress, it does feel more limited in terms of how much you can customize. Things like editing the site code or adding deeper functionality through integrations aren't as flexible.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
David W.
Financial Services, 11-50 employees
Less than 6 months
“versatile builder at a fair price”
Pros
Putting together a website with Squarespace is easy without becoming overly complicated. No matter your skill level, you can create a site for pretty much any purpose in just a few minutes. It also comes packed with plenty of features and the pricing feels fair for what you get.
Cons
I didn't run into any problems with it. I'd recommend it over WordPress and the other platforms I tested during the same period.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
McKay E.
Marketing and Advertising, 1-10 employees
More than a year
“stylish templates and live editing”
Pros
Building a site with Squarespace is very user‑friendly and the editor tool is easy to use too. Also the templates look modern and professional and updates are quick because we see changes in real time right away.
Cons
One thing I'd still like to see improved is the integration between their web forms and my CRM, Keap.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Donna S.
Food Production, 1-10 employees
Less than a year
“helpful sales alerts and setup”
Pros
Overall it made getting started with selling products very easy. The notifications work well for both the seller and the customer.
Cons
There's a small learning curve when you're first building your site especially if you've never used this kind of software before.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Jon V.
Construction, 1-10 employees
More than a year
“I like it!”
Pros
Building and maintaining my website with Squarespace has been really easy.
Cons
I don't have any complaints. It's been wonderful to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Haley M.
Health, Wellness and Fitness, 1-10 employees
Free Trial
“online shopping made simple”
Pros
With it buying anything online is easy and accessible for just about anyone.
Cons
It could offer a few more features to better match some competing platforms.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Aria P.
Marketing and Advertising, 1-10 employees
More than a year
“fast website setup with polished templates”
Pros
Setting up a website with Squarespace is a really convenient option for a small business or independent contractor. There's a wide selection of templates and they can be customized without much hassle. These days, having a website adds a lot to your credibility and Squarespace is one of the best tools for getting one live in a short amount of time.
Cons
The only thing I'd change is having the ability to customize every single part of a template though I realize that would be tough to make possible. Even with that, there are plenty of templates available and the customization options already offered are more than enough.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan H.
Financial Services, 11-50 employees
Less than a year
“beautiful pages without coding”
Pros
When it comes to usability, Squarespace is hard to top. Plenty of website builders are beginner friendly but it stands out because it pairs that simplicity with impressively high-quality results. I can update our company site and create really professional, attractive pages without needing to know any code at all.
Cons
One frustration is that it doesn't perform very well in Mozilla Firefox which is the browser I normally use. On top of that the way it handles form submissions isn't very strong and the form tool overall feels fairly limited.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Aniket B.
Marketing and Advertising, 1-10 employees
More than a year
“beautiful templates, quick editing”
Pros
Its templates look professional and editing them is very easy too.
Cons
Customization can be limiting and cancelling the subscription means you risk losing your website.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Arta K.
Farming, 11-50 employees
Less than a year
“stylish templates and handy integrations”
Pros
The platform is simple to work with, comes with attractive designs and connects well with other software tools.
Cons
There are some language-related limitations and a few features still require coding knowledge to use properly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Brandy B.
Public Safety, 1-10 employees
More than a year
“customizable site with strong analytics”
Pros
Building and customizing my website with photos and text has not been a hassle. I use the e-commerce section for selling digital products online and it's been quite simple to manage. Whenever I am unsure how to do something, the help area usually has a decent Q&A that points me in the right direction. I also like that after someone makes a purchase, the digital product is sent to them automatically. The site runs fast, offers a lot of useful features and the analytics are one of my favorite parts. Seeing how many people are visiting the website is really interesting.
Cons
One thing that bothers me is how photos have to be set up in a card style if I want them to appear smaller. Editing photos directly on the pages is also a bit difficult. On top of that blog post titles show up extremely large and I still have not been able to figure out how to reduce the font size.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9