Total 1565 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

31%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

MH
Maurice H.

Marketing and Advertising, 1-10 employees

More than a year

5.0

“clean tools for polished sites”

Pros

Putting together a professional, responsive website is very easy here. Even the lowest priced plan already includes a lot of useful features so creating a professional site doesn't take much effort.

Cons

A few capabilities, such as adding custom code or setting up email integration, are locked behind the more expensive plans.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

BD
Brian D.

Wholesale, 11-50 employees

Less than a year

5.0

“Setup process was simple”

Pros

Getting started with Squarespace is very easy and the whole platform is extremely simple to use.

Cons

One limitation is that there still aren't enough templates available for certain needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SA
Silinni A.

Retail, 1-10 employees

Less than 6 months

4.0

“traffic boost with direct engagement”

Pros

One of the biggest benefits is how much traffic it can bring to my page which gives me more chances to generate sales. It also helps create direct interaction between the product and the customer which adds a lot of value.

Cons

The pricing is definitely on the high side especially for small businesses but I still see it as a worthwhile investment.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

BR
Benedetta R.

Information Technology and Services, 500+ employees

Less than 6 months

4.0

“reliable and user friendly platform”

Pros

The platform is pretty easy to use and it runs properly without any bugs or issues.

Cons

It still lacks a few important features that would make it more complete.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

AT
Arsene T.

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“Stunning design overall”

Pros

For nearly two years on Squarespace my experience has been truly excellent. The creation of my site was done quickly and the final result was stunning in terms of design. When I started adding digital products to sell, everything went smoothly and customer service responded quickly to every question I had.

Cons

In my eyes the main real weakness concerns the management of my newsletter subscriber list. Compared to MailChimp where I had access to much more data on my subscribers, this one offered me very little information and tag management wasn't very well optimized.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AA
Ainara A.

Financial Services, 51-100 employees

Less than 6 months

5.0

“stylish templates and design freedom”

Pros

The templates and the many design options give you plenty of room to customize it the way you want.

Cons

It's not very user friendly when it comes to actually using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KS
Kendel S.

Graphic Design, 1-10 employees

Less than 6 months

4.0

“flexible landing pages for beginners”

Pros

Putting together a landing page is pretty easy with the customizable builder and it also lets us integrate apps such as Shopify.

Cons

Where this service falls short is if you want a more advanced website or a more powerful editor since you'd likely need to build the site somewhere else for that. Other than that, it still gives beginners a lot to work with.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

AT
Ada T.

Education Management, 51-100 employees

Less than a year

5.0

“perfect fit for my business”

Pros

It covers everything my company needs.

Cons

I genuinely love every part of it because of how convenient it is to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GO
Grant O.

Military, 1-10 employees

Less than a year

4.0

“clean website builder for beginners”

Pros

Squarespace makes it simple to build, update and manage a website especially for people who don't have much knowledge of web design or development.

Cons

The text editors are the part I am not a fan of since they feel confusing and are a bit harder to figure out compared with platforms like WordPress.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

A
Anonymous

Capital Markets, 51-100 employees

Less than a year

5.0

“templates and quick launch”

Pros

One of the best parts is not having to hire developers which makes the whole process much cheaper and a lot faster. It's very friendly for non-developers, quick to launch and comes with a wide variety of templates to choose from.

Cons

That said it would still be nice to have even more templates for inspiration. SEO support could also be stronger.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

AJ
Abdulsalam J.

Graphic Design, 1-10 employees

Less than a year

4.0

“beginner friendly blogging tools”

Pros

It is pretty easy to use especially for blogging. The example blog gave beginners something clear to follow which made the whole setup and learning process much easier to pick up.

Cons

The website builder felt poorly organized. There were too many unnecessary features and all of that extra clutter made it harder to navigate than it should have been.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

VC
Vanessa C.

Arts and Crafts, 1-10 employees

Less than a year

3.0

“template limits hurt flexibility”

Pros

Squarespace's user friendly setup gave me a nice introduction to website design. Wix is also a strong option and both platforms have really good templates and compete closely.

Cons

One thing that caused frustration was the template restriction on edits. That especially bothered a coworker who'll be taking over my work. He contacted support and they ended up helping him unlock the template.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

6

PTS
Pemba Tshiring S.

Information Technology and Services, 11-50 employees

Less than 6 months

4.0

“clean themes for quick websites”

Pros

It is pretty user friendly especially for anyone new to building a website. The drag and drop tools make the setup process simple and the available themes are well designed and make it easier to pick one that fits our business.

Cons

That said when you compare it with WordPress, it does feel more limited in terms of how much you can customize. Things like editing the site code or adding deeper functionality through integrations aren't as flexible.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

DW
David W.

Financial Services, 11-50 employees

Less than 6 months

5.0

“versatile builder at a fair price”

Pros

Putting together a website with Squarespace is easy without becoming overly complicated. No matter your skill level, you can create a site for pretty much any purpose in just a few minutes. It also comes packed with plenty of features and the pricing feels fair for what you get.

Cons

I didn't run into any problems with it. I'd recommend it over WordPress and the other platforms I tested during the same period.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ME
McKay E.

Marketing and Advertising, 1-10 employees

More than a year

5.0

“stylish templates and live editing”

Pros

Building a site with Squarespace is very user‑friendly and the editor tool is easy to use too. Also the templates look modern and professional and updates are quick because we see changes in real time right away.

Cons

One thing I'd still like to see improved is the integration between their web forms and my CRM, Keap.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DS
Donna S.

Food Production, 1-10 employees

Less than a year

5.0

“helpful sales alerts and setup”

Pros

Overall it made getting started with selling products very easy. The notifications work well for both the seller and the customer.

Cons

There's a small learning curve when you're first building your site especially if you've never used this kind of software before.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JV
Jon V.

Construction, 1-10 employees

More than a year

5.0

“I like it!”

Pros

Building and maintaining my website with Squarespace has been really easy.

Cons

I don't have any complaints. It's been wonderful to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HM
Haley M.

Health, Wellness and Fitness, 1-10 employees

Free Trial

5.0

“online shopping made simple”

Pros

With it buying anything online is easy and accessible for just about anyone.

Cons

It could offer a few more features to better match some competing platforms.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AP
Aria P.

Marketing and Advertising, 1-10 employees

More than a year

5.0

“fast website setup with polished templates”

Pros

Setting up a website with Squarespace is a really convenient option for a small business or independent contractor. There's a wide selection of templates and they can be customized without much hassle. These days, having a website adds a lot to your credibility and Squarespace is one of the best tools for getting one live in a short amount of time.

Cons

The only thing I'd change is having the ability to customize every single part of a template though I realize that would be tough to make possible. Even with that, there are plenty of templates available and the customization options already offered are more than enough.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RH
Ryan H.

Financial Services, 11-50 employees

Less than a year

5.0

“beautiful pages without coding”

Pros

When it comes to usability, Squarespace is hard to top. Plenty of website builders are beginner friendly but it stands out because it pairs that simplicity with impressively high-quality results. I can update our company site and create really professional, attractive pages without needing to know any code at all.

Cons

One frustration is that it doesn't perform very well in Mozilla Firefox which is the browser I normally use. On top of that the way it handles form submissions isn't very strong and the form tool overall feels fairly limited.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9