Squarespace

Squarespace Reviews

Total 1542 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

30%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

SC

Suzi C.

Management Consulting, 1-10 employees

More than a year

4.0
November 2022

simple setup, clean upkeep

Pros

Getting a basic website up and running is easy and it doesn't take much effort to keep it maintained afterward.

Cons

On the downside improving the site's SEO isn't very easy and it's not the best option if you need a more feature-rich website compared with WordPress.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

JM

Jennifer M.

Hospitality, 1-10 employees

Less than a year

5.0
November 2022

Easy card payment setup

Pros

It is pretty easy to use overall and it made accepting credit and debit card payments possible for my business.

Cons

The initial setup was a bit confusing at first but I was able to work through it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

TL

Tim L.

Construction, 1-10 employees

More than a year

4.0
November 2022

flexible features and simple setup

Pros

Using Squarespace has not been a problem and it integrates well with other features I might need down the line.

Cons

Every now and then, I think it would be nice to have a template with more customization options but it hasn't really been necessary so far.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

IH

Iain H.

Retail, 1-10 employees

Less than a year

4.0
November 2022

professional templates that save time

Pros

Getting a professional site together with Squarespace takes a lot less effort because the platform is very user friendly. The biggest plus for me is being able to customize the templates enough to make the site feel unique while still keeping a really professional look. It saves a huge amount of time compared with building everything from scratch in WordPress.

Cons

When you need very specific layout changes it can start to feel restrictive because the templates only let you go so far. It is possible to work around that with custom code but then you either need to know exactly what you are doing or pay someone else to handle it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

AD

Ashley D.

Architecture & Planning, 1-10 employees

Free Trial

5.0
November 2022

handy app for busy days

Pros

With how packed my schedule usually is, the Squarespace app has helped make things a lot more manageable than most other apps I have used.

Cons

There are a couple of parts of the app I wasn't crazy about. It could still use a few tweaks here and there but overall it's still an awesome app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MS

Marj S.

Events Services, 1-10 employees

Free Trial

5.0
November 2022

user friendly with plenty of tools

Pros

Squarespace is very user friendly especially for someone who's reasonably tech-savvy but not fully caught up with all the latest features and bells and whistles out there.

Cons

At times it can still feel a bit confusing or tricky when I am trying to adjust certain elements exactly the way I want them.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

NI

Nishaaj I.

Information Technology and Services, 500+ employees

Less than 6 months

5.0
November 2022

versatile tools for businesses

Pros

There are so many different business possibilities available on the website and that's what I really love about it.

Cons

One thing I don't like is that support doesn't feel available when I need help.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

DG

Daniel G.

Construction, 1-10 employees

More than a year

5.0
November 2022

powerful once it clicks

Pros

There's a lot you can do with it and once you get the hang of how it works, it becomes incredibly useful.

Cons

It's definitely pretty complex and takes time to fully learn but that's often the trade-off with something this capable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CH

Corley H.

Retail, 1-10 employees

Less than 6 months

5.0
November 2022

affordable platform with stunning templates

Pros

After trying a few other platforms, Squarespace has ended up being my favorite and even feels better than Shopify. The pricing is reasonable, it's user friendly and the website templates look fantastic while being quick to set up.

Cons

At this point I really have not come across anything I am unhappy with.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Photography, 1-10 employees

Less than 6 months

5.0
November 2022

fantastic software all around

Pros

everything about this software works well for me. It's a really great platform and I'd definitely recommend it to other people.

Cons

At this point I have not come across anything frustrating or disappointing about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

KM

Kewin M.

Wholesale, 11-50 employees

More than a year

4.0
November 2022

site setup in no time

Pros

Building and managing the site is very easy and we can get a professional result pretty quickly.

Cons

That simplicity also comes with a downside. Depending on the template some actions are actually quite complicated to set up and not everything can be done which is a bit frustrating. On the plus side, customer support is responsive and can help when needed.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

8

AD

Anais D.

Wholesale, 11-50 employees

More than a year

4.0
November 2022

powerful ecommerce platform

Pros

It's a strong and capable e-commerce platform that works really well.

Cons

Getting started with this software can feel a bit challenging at first but it becomes user friendly once you get used to it.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

JL

Joelle L.

Animation, 51-100 employees

More than a year

4.0
November 2022

No coding knowledge needed

Pros

The tool is very easy to use, even without much coding knowledge. The templates and add-ons are designed well and really help bring a website to life while making customization simple.

Cons

If you're mainly using it for a portfolio and not much beyond that, the price feels a bit high compared with other competing options.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

VL

Valerie L.

Hospital & Health Care, 51-100 employees

Less than a year

5.0
November 2022

quick to learn and use

Pros

It didn't take long to get comfortable with it. The platform is fairly simple to learn and easy to understand overall.

Cons

At times it can feel a little limiting because of the templates and I wish it were a bit more flexible.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JM

Joel M.

Electrical/ Electronic Manufacturing, 500+ employees

Less than 6 months

4.0
November 2022

powerful templates for quick sites

Pros

Building a website with Squarespace is very easy because it offers a huge range of options without requiring any coding knowledge or prior experience. You can simply drag elements around, add buttons, create new sections and shape the site however you want. It's very capable and the only real boundary is your own creativity. There are also plenty of templates included which helps a lot when you need ideas or a starting point.

Cons

It is clearly aimed more at beginners or anyone who doesn't want to spend days putting a website together so it does come with more limitations compared to building a site completely from scratch. API flexibility is limited and some advanced features, such as certain animations, bots and similar tools, either aren't available or still have not been developed.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

JT

Jared T.

Construction, 500+ employees

Less than 6 months

3.0
November 2022

clean website results

Pros

When I built my first website, I tried Squarespace and the whole process was about as simple as it could be. The finished site also ended up looking really good.

Cons

One thing that does get on my nerves is how many YouTube sponsorships for it seem to be everywhere.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

LS

Laurence S.

E-Learning, 500+ employees

Less than 6 months

4.0
November 2022

sleek design with useful tools

Pros

The platform is thoughtfully designed and includes software options that actually feel relevant and practical to use.

Cons

It would be better if there were more instructional role-simulation videos available at the beginning to help new users get started.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AG

Amardeep G.

Utilities, 500+ employees

Less than a year

5.0
November 2022

User friendly tool it is!

Pros

Its site layout is really well organized which makes everything simple to navigate. It's very user friendly and easy to work with.

Cons

I didn't feel like anything was missing. It has the features needed for websites, blogs, email and more and I didn't come across anything I disliked about the software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Computer Software, 1-10 employees

Free Trial

4.0
November 2022

Offer so much!

Pros

Squarespace comes with templates that feel distinctive and are simple to customize based on what you need which is something I really appreciate.

Cons

The Version History feature could definitely be improved to make things more efficient because rolling a design back from the current version to a previous one is pretty difficult.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

EB

Elizabeth B.

Insurance, 1-10 employees

Less than 6 months

5.0
November 2022

fast no-code site building

Pros

Creating a website with Squarespace was genuinely enjoyable because the whole process felt very simple and didn't require any coding at all. Everything moved along quickly which made getting the site up and running feel hassle-free.

Cons

I don't have much negative to say about the software. If anything, it could offer a few more add-on options for form submissions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10