Suzi C.
Management Consulting, 1-10 employees
More than a year
“simple setup, clean upkeep”
Pros
Getting a basic website up and running is easy and it doesn't take much effort to keep it maintained afterward.
Cons
On the downside improving the site's SEO isn't very easy and it's not the best option if you need a more feature-rich website compared with WordPress.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Jennifer M.
Hospitality, 1-10 employees
Less than a year
“Easy card payment setup”
Pros
It is pretty easy to use overall and it made accepting credit and debit card payments possible for my business.
Cons
The initial setup was a bit confusing at first but I was able to work through it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Tim L.
Construction, 1-10 employees
More than a year
“flexible features and simple setup”
Pros
Using Squarespace has not been a problem and it integrates well with other features I might need down the line.
Cons
Every now and then, I think it would be nice to have a template with more customization options but it hasn't really been necessary so far.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Iain H.
Retail, 1-10 employees
Less than a year
“professional templates that save time”
Pros
Getting a professional site together with Squarespace takes a lot less effort because the platform is very user friendly. The biggest plus for me is being able to customize the templates enough to make the site feel unique while still keeping a really professional look. It saves a huge amount of time compared with building everything from scratch in WordPress.
Cons
When you need very specific layout changes it can start to feel restrictive because the templates only let you go so far. It is possible to work around that with custom code but then you either need to know exactly what you are doing or pay someone else to handle it.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Ashley D.
Architecture & Planning, 1-10 employees
Free Trial
“handy app for busy days”
Pros
With how packed my schedule usually is, the Squarespace app has helped make things a lot more manageable than most other apps I have used.
Cons
There are a couple of parts of the app I wasn't crazy about. It could still use a few tweaks here and there but overall it's still an awesome app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Marj S.
Events Services, 1-10 employees
Free Trial
“user friendly with plenty of tools”
Pros
Squarespace is very user friendly especially for someone who's reasonably tech-savvy but not fully caught up with all the latest features and bells and whistles out there.
Cons
At times it can still feel a bit confusing or tricky when I am trying to adjust certain elements exactly the way I want them.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Nishaaj I.
Information Technology and Services, 500+ employees
Less than 6 months
“versatile tools for businesses”
Pros
There are so many different business possibilities available on the website and that's what I really love about it.
Cons
One thing I don't like is that support doesn't feel available when I need help.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Daniel G.
Construction, 1-10 employees
More than a year
“powerful once it clicks”
Pros
There's a lot you can do with it and once you get the hang of how it works, it becomes incredibly useful.
Cons
It's definitely pretty complex and takes time to fully learn but that's often the trade-off with something this capable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Corley H.
Retail, 1-10 employees
Less than 6 months
“affordable platform with stunning templates”
Pros
After trying a few other platforms, Squarespace has ended up being my favorite and even feels better than Shopify. The pricing is reasonable, it's user friendly and the website templates look fantastic while being quick to set up.
Cons
At this point I really have not come across anything I am unhappy with.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Photography, 1-10 employees
Less than 6 months
“fantastic software all around”
Pros
everything about this software works well for me. It's a really great platform and I'd definitely recommend it to other people.
Cons
At this point I have not come across anything frustrating or disappointing about the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Kewin M.
Wholesale, 11-50 employees
More than a year
“site setup in no time”
Pros
Building and managing the site is very easy and we can get a professional result pretty quickly.
Cons
That simplicity also comes with a downside. Depending on the template some actions are actually quite complicated to set up and not everything can be done which is a bit frustrating. On the plus side, customer support is responsive and can help when needed.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Anais D.
Wholesale, 11-50 employees
More than a year
“powerful ecommerce platform”
Pros
It's a strong and capable e-commerce platform that works really well.
Cons
Getting started with this software can feel a bit challenging at first but it becomes user friendly once you get used to it.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Joelle L.
Animation, 51-100 employees
More than a year
“No coding knowledge needed”
Pros
The tool is very easy to use, even without much coding knowledge. The templates and add-ons are designed well and really help bring a website to life while making customization simple.
Cons
If you're mainly using it for a portfolio and not much beyond that, the price feels a bit high compared with other competing options.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Valerie L.
Hospital & Health Care, 51-100 employees
Less than a year
“quick to learn and use”
Pros
It didn't take long to get comfortable with it. The platform is fairly simple to learn and easy to understand overall.
Cons
At times it can feel a little limiting because of the templates and I wish it were a bit more flexible.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Joel M.
Electrical/ Electronic Manufacturing, 500+ employees
Less than 6 months
“powerful templates for quick sites”
Pros
Building a website with Squarespace is very easy because it offers a huge range of options without requiring any coding knowledge or prior experience. You can simply drag elements around, add buttons, create new sections and shape the site however you want. It's very capable and the only real boundary is your own creativity. There are also plenty of templates included which helps a lot when you need ideas or a starting point.
Cons
It is clearly aimed more at beginners or anyone who doesn't want to spend days putting a website together so it does come with more limitations compared to building a site completely from scratch. API flexibility is limited and some advanced features, such as certain animations, bots and similar tools, either aren't available or still have not been developed.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Jared T.
Construction, 500+ employees
Less than 6 months
“clean website results”
Pros
When I built my first website, I tried Squarespace and the whole process was about as simple as it could be. The finished site also ended up looking really good.
Cons
One thing that does get on my nerves is how many YouTube sponsorships for it seem to be everywhere.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Laurence S.
E-Learning, 500+ employees
Less than 6 months
“sleek design with useful tools”
Pros
The platform is thoughtfully designed and includes software options that actually feel relevant and practical to use.
Cons
It would be better if there were more instructional role-simulation videos available at the beginning to help new users get started.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Amardeep G.
Utilities, 500+ employees
Less than a year
“User friendly tool it is!”
Pros
Its site layout is really well organized which makes everything simple to navigate. It's very user friendly and easy to work with.
Cons
I didn't feel like anything was missing. It has the features needed for websites, blogs, email and more and I didn't come across anything I disliked about the software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Computer Software, 1-10 employees
Free Trial
“Offer so much!”
Pros
Squarespace comes with templates that feel distinctive and are simple to customize based on what you need which is something I really appreciate.
Cons
The Version History feature could definitely be improved to make things more efficient because rolling a design back from the current version to a previous one is pretty difficult.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Elizabeth B.
Insurance, 1-10 employees
Less than 6 months
“fast no-code site building”
Pros
Creating a website with Squarespace was genuinely enjoyable because the whole process felt very simple and didn't require any coding at all. Everything moved along quickly which made getting the site up and running feel hassle-free.
Cons
I don't have much negative to say about the software. If anything, it could offer a few more add-on options for form submissions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10