Squarespace

Squarespace Reviews

Total 1542 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

30%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

CB

Chris B.

Photography, 1-10 employees

More than a year

5.0
July 2022

tons of templates to customize

Pros

I have been using Squarespace for years and one thing it really delivers on is the huge selection of templates available. There are plenty of options to choose from and customizing them is very easy.

Cons

It does cost a little more than some competing platforms. A lot of influencers also promote it with discount codes which can make it pretty tempting to sign up and get pulled in.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

TS

Terry S.

Photography, 1-10 employees

Less than 6 months

5.0
July 2022

flexible platform with fair fees

Pros

The transaction cost is pretty reasonable and it's handled a wide range of situations really well.

Cons

Getting everything up and running at the beginning was a bit of a challenge.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AL

Angelica L.

Business Supplies and Equipment, 1-10 employees

Free Trial

5.0
July 2022

user friendly and effortless setup

Pros

Getting started with this product felt very natural and I had no trouble figuring out how to do exactly what I needed.

Cons

I don't have any complaints. It's very simple, not complicated at all and stays user friendly whether someone is just starting with computers or already has more experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DH

Diane H.

Computer Games, 1-10 employees

Less than 6 months

4.0
July 2022

beautiful templates with stylish design

Pros

Squarespace comes with beautiful templates and being able to switch between them is a big plus. The typography also looks really professional and attractive.

Cons

Working with pre designed websites has been challenging especially without any coding background. Compared with other drag and drop editors, it's not very convenient to make quick changes as needed. It could have been specific to the sites I handled but after two months, I ended up persuading the clients to move to a different provider. The trial period also doesn't feel long enough to really understand how the software works.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

AS

abhinav s.

Business Supplies and Equipment, 1-10 employees

Less than a year

5.0
July 2022

reliable website builder experience

Pros

Building a website with Squarespace has been an excellent experience. The platform is very user friendly and dependable which makes the whole process feel comfortable and trustworthy. It also runs on its own servers and that is something I find quite impressive. The templates available in the software are really well designed too. I have personally used Squarespace and my experience with it was genuinely very positive. I would definitely recommend others to give it a try and I believe that once someone uses it even one time, they may prefer Squarespace over many other website-building tools.

Cons

There is not really anything major to complain about, just one small thought. The pricing could be a little lower. It is not overly expensive as it stands now and still feels manageable but for small investors or people who are just starting their own business, the current cost might feel a bit high. It is still okay Overall though it would be even better if the fee structure were reduced slightly.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A

Anonymous

Design, 101-500 employees

Less than a year

5.0
July 2022

reliable and simple website builder

Pros

One of the best things about Squarespace is how simple and dependable it is. Compared with other options out there, it feels much better and more consistent.

Cons

I don't have any complaints about it. It has been excellent across the board for everything I have needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BE

Brittany E.

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

3.0
July 2022

beautiful templates, limited coaching tools

Pros

The website templates look fantastic and putting together a working site is incredibly simple. Even without being a professional or having much technical knowledge, you can still build something that functions really well.

Cons

Running an online coaching business requires certain features like a decent membership program and more specific purchase options for my offers and this platform just didn't fit those needs very well.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

KB

Kimberly B.

Marketing and Advertising, 1-10 employees

Less than a year

5.0
July 2022

perfect fit for small business

Pros

Squarespace works really well for small businesses especially for anyone who isn't very tech-savvy. The drag and drop tools make building and managing a site feel very approachable.

Cons

One downside is that it has a pretty recognizable branded style so it can be obvious that your website was built on it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SK

Sadie K.

Marketing and Advertising, 11-50 employees

Less than a year

5.0
July 2022

website building anywhere

Pros

One of the best things about this software is how portable it feels. I can use it wherever I am which makes it really convenient when I am on the go. That flexibility is a huge plus and I really appreciate software I can take with me anywhere.

Cons

The downside is that it does require Wi-Fi or mobile data every time you want to use it which can be frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Banking, 500+ employees

More than a year

5.0
July 2022

sleek sites across devices

Pros

Putting together a professional website with Squarespace is really easy and it looks good on both mobile and desktop without much extra work.

Cons

The only downside is that each template has its own quirks so it can take a bit of time to understand how they all behave.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Entertainment, 1-10 employees

More than a year

5.0
July 2022

Pretty smooth setup process

Pros

Squarespace is very user friendly. The templates looked professional, offered plenty of depth and were simple to customize. I connected my GoDaddy domain without any issues and everything worked well.

Cons

If someone needs a higher level of customization, they may prefer a platform like Webflow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Banking, 500+ employees

More than a year

5.0
July 2022

top-notch support and docs

Pros

It is really easy to use. The documentation is excellent and the customer service is some of the best I have dealt with.

Cons

If you push things beyond the intended template setup and customize too much, it can start to get a bit messy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DG

Desirae G.

Performing Arts, 1-10 employees

Less than a year

5.0
July 2022

professional sites without the hassle

Pros

Building and updating a website with Squarespace is very easy. If you know how to use a basic word processor, you can put together a site that looks professional and works really well.

Cons

The cost can climb pretty quickly once you start adding extras like G Suite and other add-ons.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

TP

Tianna P.

Cosmetics, 1-10 employees

Less than a year

5.0
July 2022

helpful knowledge for small business

Pros

Whenever I needed guidance on a specific skill or just the right information to move forward, the resources were there and easy to access. It was especially useful for my small business and I still appreciate having that support today.

Cons

I have not had any real issues though I'd still love to see content expand into more unexpected topics. There's such a wide world of things to learn and it would be nice if the platform covered even more beyond the usual areas.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MB

Marina B.

Consumer Services, 1-10 employees

Less than 6 months

5.0
July 2022

powerful website and store builder

Pros

Compared with the website builders I'd used before, this one feels much more advanced. It helped me set up an online store and also combine it with my studio services website in one place.

Cons

At this point I have not run into any downsides with this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RC

Reggie C.

Graphic Design, 1-10 employees

More than a year

4.0
June 2022

clean minimalist templates

Pros

Their templates have a clean, minimalist style that I really appreciate and they're also pretty simple to work with.

Cons

The biggest downside is that there aren't many templates available to choose from.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

DG

Desiree G.

Retail, 1-10 employees

Less than a year

5.0
June 2022

It is beginner friendly

Pros

Getting started with this platform was surprisingly simple. I heard about it on a podcast, decided to try it and I am really happy I did. I don't have any background in building websites but this made the whole process feel approachable. It's a perfect option for just about anyone, even without any technical skills.

Cons

After using it for a year, I have not run into any complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KB

Katie B.

Design, 1-10 employees

More than a year

5.0
June 2022

flexible website builder delight

Pros

Being able to customize and manage my website without much hassle has been a huge plus. I also keep the app on my phone so checking analytics quickly is really convenient. It makes a graphic designer who isn't very strong with coding feel fully capable of building a website.

Cons

I'd still love to see more template choices with deeper customization although there are already plenty of options available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TB

Tasha B.

Retail, 1-10 employees

More than a year

5.0
June 2022

very user friendly setup

Pros

Getting my business set up was incredibly easy with Squarespace. Even with almost no knowledge and absolutely no prior experience, I was able to put everything together without much trouble.

Cons

The only thing I'd want is for the equipment to be free but I really don't have any actual complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DL

David L.

Management Consulting, 1-10 employees

More than a year

5.0
June 2022

quick website launch win

Pros

Running a small business means I need ready-made tools that can be put to work quickly. Squarespace helped me get my website up and running in a short time thanks to its wide selection of templates and the customization options available.

Cons

At this point I have not run into anything limiting with this software. It's currently meeting the needs I wanted it to cover.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9