Chris B.
Photography, 1-10 employees
More than a year
“tons of templates to customize”
Pros
I have been using Squarespace for years and one thing it really delivers on is the huge selection of templates available. There are plenty of options to choose from and customizing them is very easy.
Cons
It does cost a little more than some competing platforms. A lot of influencers also promote it with discount codes which can make it pretty tempting to sign up and get pulled in.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Terry S.
Photography, 1-10 employees
Less than 6 months
“flexible platform with fair fees”
Pros
The transaction cost is pretty reasonable and it's handled a wide range of situations really well.
Cons
Getting everything up and running at the beginning was a bit of a challenge.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angelica L.
Business Supplies and Equipment, 1-10 employees
Free Trial
“user friendly and effortless setup”
Pros
Getting started with this product felt very natural and I had no trouble figuring out how to do exactly what I needed.
Cons
I don't have any complaints. It's very simple, not complicated at all and stays user friendly whether someone is just starting with computers or already has more experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Diane H.
Computer Games, 1-10 employees
Less than 6 months
“beautiful templates with stylish design”
Pros
Squarespace comes with beautiful templates and being able to switch between them is a big plus. The typography also looks really professional and attractive.
Cons
Working with pre designed websites has been challenging especially without any coding background. Compared with other drag and drop editors, it's not very convenient to make quick changes as needed. It could have been specific to the sites I handled but after two months, I ended up persuading the clients to move to a different provider. The trial period also doesn't feel long enough to really understand how the software works.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
abhinav s.
Business Supplies and Equipment, 1-10 employees
Less than a year
“reliable website builder experience”
Pros
Building a website with Squarespace has been an excellent experience. The platform is very user friendly and dependable which makes the whole process feel comfortable and trustworthy. It also runs on its own servers and that is something I find quite impressive. The templates available in the software are really well designed too. I have personally used Squarespace and my experience with it was genuinely very positive. I would definitely recommend others to give it a try and I believe that once someone uses it even one time, they may prefer Squarespace over many other website-building tools.
Cons
There is not really anything major to complain about, just one small thought. The pricing could be a little lower. It is not overly expensive as it stands now and still feels manageable but for small investors or people who are just starting their own business, the current cost might feel a bit high. It is still okay Overall though it would be even better if the fee structure were reduced slightly.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Design, 101-500 employees
Less than a year
“reliable and simple website builder”
Pros
One of the best things about Squarespace is how simple and dependable it is. Compared with other options out there, it feels much better and more consistent.
Cons
I don't have any complaints about it. It has been excellent across the board for everything I have needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brittany E.
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“beautiful templates, limited coaching tools”
Pros
The website templates look fantastic and putting together a working site is incredibly simple. Even without being a professional or having much technical knowledge, you can still build something that functions really well.
Cons
Running an online coaching business requires certain features like a decent membership program and more specific purchase options for my offers and this platform just didn't fit those needs very well.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
5
Kimberly B.
Marketing and Advertising, 1-10 employees
Less than a year
“perfect fit for small business”
Pros
Squarespace works really well for small businesses especially for anyone who isn't very tech-savvy. The drag and drop tools make building and managing a site feel very approachable.
Cons
One downside is that it has a pretty recognizable branded style so it can be obvious that your website was built on it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Sadie K.
Marketing and Advertising, 11-50 employees
Less than a year
“website building anywhere”
Pros
One of the best things about this software is how portable it feels. I can use it wherever I am which makes it really convenient when I am on the go. That flexibility is a huge plus and I really appreciate software I can take with me anywhere.
Cons
The downside is that it does require Wi-Fi or mobile data every time you want to use it which can be frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Banking, 500+ employees
More than a year
“sleek sites across devices”
Pros
Putting together a professional website with Squarespace is really easy and it looks good on both mobile and desktop without much extra work.
Cons
The only downside is that each template has its own quirks so it can take a bit of time to understand how they all behave.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Entertainment, 1-10 employees
More than a year
“Pretty smooth setup process”
Pros
Squarespace is very user friendly. The templates looked professional, offered plenty of depth and were simple to customize. I connected my GoDaddy domain without any issues and everything worked well.
Cons
If someone needs a higher level of customization, they may prefer a platform like Webflow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Banking, 500+ employees
More than a year
“top-notch support and docs”
Pros
It is really easy to use. The documentation is excellent and the customer service is some of the best I have dealt with.
Cons
If you push things beyond the intended template setup and customize too much, it can start to get a bit messy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Desirae G.
Performing Arts, 1-10 employees
Less than a year
“professional sites without the hassle”
Pros
Building and updating a website with Squarespace is very easy. If you know how to use a basic word processor, you can put together a site that looks professional and works really well.
Cons
The cost can climb pretty quickly once you start adding extras like G Suite and other add-ons.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Tianna P.
Cosmetics, 1-10 employees
Less than a year
“helpful knowledge for small business”
Pros
Whenever I needed guidance on a specific skill or just the right information to move forward, the resources were there and easy to access. It was especially useful for my small business and I still appreciate having that support today.
Cons
I have not had any real issues though I'd still love to see content expand into more unexpected topics. There's such a wide world of things to learn and it would be nice if the platform covered even more beyond the usual areas.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marina B.
Consumer Services, 1-10 employees
Less than 6 months
“powerful website and store builder”
Pros
Compared with the website builders I'd used before, this one feels much more advanced. It helped me set up an online store and also combine it with my studio services website in one place.
Cons
At this point I have not run into any downsides with this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Reggie C.
Graphic Design, 1-10 employees
More than a year
“clean minimalist templates”
Pros
Their templates have a clean, minimalist style that I really appreciate and they're also pretty simple to work with.
Cons
The biggest downside is that there aren't many templates available to choose from.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Desiree G.
Retail, 1-10 employees
Less than a year
“It is beginner friendly”
Pros
Getting started with this platform was surprisingly simple. I heard about it on a podcast, decided to try it and I am really happy I did. I don't have any background in building websites but this made the whole process feel approachable. It's a perfect option for just about anyone, even without any technical skills.
Cons
After using it for a year, I have not run into any complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Katie B.
Design, 1-10 employees
More than a year
“flexible website builder delight”
Pros
Being able to customize and manage my website without much hassle has been a huge plus. I also keep the app on my phone so checking analytics quickly is really convenient. It makes a graphic designer who isn't very strong with coding feel fully capable of building a website.
Cons
I'd still love to see more template choices with deeper customization although there are already plenty of options available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tasha B.
Retail, 1-10 employees
More than a year
“very user friendly setup”
Pros
Getting my business set up was incredibly easy with Squarespace. Even with almost no knowledge and absolutely no prior experience, I was able to put everything together without much trouble.
Cons
The only thing I'd want is for the equipment to be free but I really don't have any actual complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David L.
Management Consulting, 1-10 employees
More than a year
“quick website launch win”
Pros
Running a small business means I need ready-made tools that can be put to work quickly. Squarespace helped me get my website up and running in a short time thanks to its wide selection of templates and the customization options available.
Cons
At this point I have not run into anything limiting with this software. It's currently meeting the needs I wanted it to cover.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9