Total 1565 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

31%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Marketing and Advertising, 500+ employees

Less than a year

5.0

“website building made effortless”

Pros

Putting a website together with Squarespace is really easy and takes a lot of the hassle out of the whole process.

Cons

It does lean a bit toward the pricey side but overall it still feels worth paying for.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Computer Software, 500+ employees

Free Trial

1.0

“Way too limited templates”

Pros

Building a responsive website with Squarespace is quick and easy, even as a web designer. I often rely on website builders like this to speed up the whole process.

Cons

The template selection is smaller than what other competitors offer and some templates come with very little built-in content. Because of that, I end up doing extra manual work again to get the website properly set up.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

1

DL
Daisy L.

Marketing and Advertising, 1-10 employees

More than a year

4.0

“business essential for my site”

Pros

Running my online business has been much more manageable with Squarespace as my website builder. It holds my personal story and branding, showcases my services, includes an inquiry form connected to my business email and keeps all of my podcast show notes organized through the blog feature. As someone who isn't very tech-savvy, I have still been able to use it comfortably because there are plenty of templates to start from and the directory tabs help walk you through each part of the site. I also connect Acuity Scheduling with Squarespace which lets potential clients book sales consultations or collaboration calls during my available hours. It has truly been an essential part of my business from the very beginning.

Cons

One thing I wish the website templates offered is the ability to manually drag borders and sections to make them larger or smaller with the mouse. I have wanted that same kind of control for uploaded images too since sometimes a photo appears larger than I'd prefer.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

CB
Chris B.

Photography, 1-10 employees

More than a year

5.0

“tons of templates to customize”

Pros

I have been using Squarespace for years and one thing it really delivers on is the huge selection of templates available. There are plenty of options to choose from and customizing them is very easy.

Cons

It does cost a little more than some competing platforms. A lot of influencers also promote it with discount codes which can make it pretty tempting to sign up and get pulled in.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

TS
Terry S.

Photography, 1-10 employees

Less than 6 months

5.0

“flexible platform with fair fees”

Pros

The transaction cost is pretty reasonable and it's handled a wide range of situations really well.

Cons

Getting everything up and running at the beginning was a bit of a challenge.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AL
Angelica L.

Business Supplies and Equipment, 1-10 employees

Free Trial

5.0

“user friendly and effortless setup”

Pros

Getting started with this product felt very natural and I had no trouble figuring out how to do exactly what I needed.

Cons

I don't have any complaints. It's very simple, not complicated at all and stays user friendly whether someone is just starting with computers or already has more experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DH
Diane H.

Computer Games, 1-10 employees

Less than 6 months

4.0

“beautiful templates with stylish design”

Pros

Squarespace comes with beautiful templates and being able to switch between them is a big plus. The typography also looks really professional and attractive.

Cons

Working with pre designed websites has been challenging especially without any coding background. Compared with other drag and drop editors, it's not very convenient to make quick changes as needed. It could have been specific to the sites I handled but after two months, I ended up persuading the clients to move to a different provider. The trial period also doesn't feel long enough to really understand how the software works.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

AS
abhinav s.

Business Supplies and Equipment, 1-10 employees

Less than a year

5.0

“reliable website builder experience”

Pros

Building a website with Squarespace has been an excellent experience. The platform is very user friendly and dependable which makes the whole process feel comfortable and trustworthy. It also runs on its own servers and that is something I find quite impressive. The templates available in the software are really well designed too. I have personally used Squarespace and my experience with it was genuinely very positive. I would definitely recommend others to give it a try and I believe that once someone uses it even one time, they may prefer Squarespace over many other website-building tools.

Cons

There is not really anything major to complain about, just one small thought. The pricing could be a little lower. It is not overly expensive as it stands now and still feels manageable but for small investors or people who are just starting their own business, the current cost might feel a bit high. It is still okay Overall though it would be even better if the fee structure were reduced slightly.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A
Anonymous

Design, 101-500 employees

Less than a year

5.0

“reliable and simple website builder”

Pros

One of the best things about Squarespace is how simple and dependable it is. Compared with other options out there, it feels much better and more consistent.

Cons

I don't have any complaints about it. It has been excellent across the board for everything I have needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BE
Brittany E.

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

3.0

“beautiful templates, limited coaching tools”

Pros

The website templates look fantastic and putting together a working site is incredibly simple. Even without being a professional or having much technical knowledge, you can still build something that functions really well.

Cons

Running an online coaching business requires certain features like a decent membership program and more specific purchase options for my offers and this platform just didn't fit those needs very well.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

KB
Kimberly B.

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“perfect fit for small business”

Pros

Squarespace works really well for small businesses especially for anyone who isn't very tech-savvy. The drag and drop tools make building and managing a site feel very approachable.

Cons

One downside is that it has a pretty recognizable branded style so it can be obvious that your website was built on it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SK
Sadie K.

Marketing and Advertising, 11-50 employees

Less than a year

5.0

“website building anywhere”

Pros

One of the best things about this software is how portable it feels. I can use it wherever I am which makes it really convenient when I am on the go. That flexibility is a huge plus and I really appreciate software I can take with me anywhere.

Cons

The downside is that it does require Wi-Fi or mobile data every time you want to use it which can be frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Banking, 500+ employees

More than a year

5.0

“sleek sites across devices”

Pros

Putting together a professional website with Squarespace is really easy and it looks good on both mobile and desktop without much extra work.

Cons

The only downside is that each template has its own quirks so it can take a bit of time to understand how they all behave.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Entertainment, 1-10 employees

More than a year

5.0

“Pretty smooth setup process”

Pros

Squarespace is very user friendly. The templates looked professional, offered plenty of depth and were simple to customize. I connected my GoDaddy domain without any issues and everything worked well.

Cons

If someone needs a higher level of customization, they may prefer a platform like Webflow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Banking, 500+ employees

More than a year

5.0

“top-notch support and docs”

Pros

It is really easy to use. The documentation is excellent and the customer service is some of the best I have dealt with.

Cons

If you push things beyond the intended template setup and customize too much, it can start to get a bit messy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DG
Desirae G.

Performing Arts, 1-10 employees

Less than a year

5.0

“professional sites without the hassle”

Pros

Building and updating a website with Squarespace is very easy. If you know how to use a basic word processor, you can put together a site that looks professional and works really well.

Cons

The cost can climb pretty quickly once you start adding extras like G Suite and other add-ons.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

TP
Tianna P.

Cosmetics, 1-10 employees

Less than a year

5.0

“helpful knowledge for small business”

Pros

Whenever I needed guidance on a specific skill or just the right information to move forward, the resources were there and easy to access. It was especially useful for my small business and I still appreciate having that support today.

Cons

I have not had any real issues though I'd still love to see content expand into more unexpected topics. There's such a wide world of things to learn and it would be nice if the platform covered even more beyond the usual areas.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MB
Marina B.

Consumer Services, 1-10 employees

Less than 6 months

5.0

“powerful website and store builder”

Pros

Compared with the website builders I'd used before, this one feels much more advanced. It helped me set up an online store and also combine it with my studio services website in one place.

Cons

At this point I have not run into any downsides with this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RC
Reggie C.

Graphic Design, 1-10 employees

More than a year

4.0

“clean minimalist templates”

Pros

Their templates have a clean, minimalist style that I really appreciate and they're also pretty simple to work with.

Cons

The biggest downside is that there aren't many templates available to choose from.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

DG
Desiree G.

Retail, 1-10 employees

Less than a year

5.0

“It is beginner friendly”

Pros

Getting started with this platform was surprisingly simple. I heard about it on a podcast, decided to try it and I am really happy I did. I don't have any background in building websites but this made the whole process feel approachable. It's a perfect option for just about anyone, even without any technical skills.

Cons

After using it for a year, I have not run into any complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10