Squarespace

Squarespace Reviews

Total 1542 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

30%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

LQ

Lebohang Q.

Arts and Crafts, 11-50 employees

More than a year

5.0
May 2022

website management that powers my business

Pros

Running my business online has become much more manageable with this platform. The website management tools are very user friendly and I never felt like I needed any special technical background to use them. At this point it has really become an essential part of how I operate my business.

Cons

I have not run into any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MM

Megan M.

Design, 1-10 employees

More than a year

4.0
May 2022

Delivers as expected

Pros

Squarespace is very easy to use and the platform is simple to pick up. It delivers a really amazing user experience and helps our business design and build customized websites for clients without much hassle.

Cons

One drawback is the limitation around templates. I am not a fan of having to begin with a pre-built template instead of starting completely from scratch like you can with some other website platforms. That said the templates themselves are high quality.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

ST

Sarah T.

Marketing and Advertising, 51-100 employees

More than a year

5.0
May 2022

beginner friendly setup experience

Pros

It is very user friendly because the setup walks you through everything step by step. I came in with no experience and I never ran into any issues finding my way around the platform.

Cons

One thing I have noticed is that Shopify seems to offer a more mobile-friendly e-commerce experience for users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

EB

Erica B.

Real Estate, 1-10 employees

More than a year

5.0
May 2022

sleek templates and simple editing

Pros

Using Squarespace has meant we no longer have to outsource web design or development work. The templates look professional and the styling options are very user friendly. It's easy enough that anyone on our team can update pages without training or prior experience.

Cons

At times controlling certain layouts can be a bit frustrating. The blog summary section also feels restrictive and we ended up adding a third-party plugin just to extend a list beyond the default limit.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

CF

Colin F.

Hospital & Health Care, 1-10 employees

More than a year

5.0
May 2022

business-first website platform

Pros

Squarespace gives me a full software suite that lets me keep my attention on running my business instead of constantly dealing with my website.

Cons

Editing on mobile can be a bit difficult to work with.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

AS

Alex S.

Automotive, 51-100 employees

More than a year

4.0
May 2022

helpful support and simple setup

Pros

Building a website from scratch was completely new to me but Squarespace was fairly easy to use and let me add the content I wanted without much trouble. Whenever I got stuck or couldn't figure something out on my own, the customer service team was helpful and walked me through it.

Cons

The downside is that adding my own graphics in certain sections feels pretty limited and restrictive.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

AM

Ariel M.

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

2.0
May 2022

limited support and integrations

Pros

It is pretty easy to use and using it doesn't take much effort. It's also simple to train staff on which helps a lot.

Cons

Support is pretty limited and there aren't many integration options available. It also feels very plain and overly basic.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

3

Functionality

3

MA

Maryam A.

Marketing and Advertising, 11-50 employees

Free Trial

5.0
May 2022

Has professional design tools

Pros

The ready-made templates look fantastic right out of the box and customizing them is pretty easy. It's nice being able to personalize the design without much hassle and the built-in color palettes and font packs are especially helpful for anyone who needs a bit of design guidance.

Cons

Updating the site to the latest version meant rebuilding everything from scratch which was frustrating. I really wish there were a way to migrate and upgrade without having to completely start over because it ended up being a very time-consuming process.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

AH

Ashley H.

Design, 1-10 employees

More than a year

5.0
May 2022

stunning designs for artists

Pros

Their award winning templates make building a website really easy. As an artist I see Squarespace as one of the leaders in the website design space.

Cons

The pricing is a bit on the higher side but it still feels quite fair considering the level of quality they deliver.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MS

Monika S.

Design, 51-100 employees

Less than a year

5.0
May 2022

perfect launchpad for beginners

Pros

It is very easy to use and even better that it's free. If you're just beginning, it's a really great way to put yourself out there while you're still figuring things out and learning as you go.

Cons

That said it's not the right fit for bigger businesses that need more advanced features, deeper functionality and a lot of customization.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KK

Kaley K.

Marketing and Advertising, 1-10 employees

Less than a year

4.0
May 2022

Good starting point for websites

Pros

Squarespace works really well when you need a quick way to design a website. If you don't have any background in building sites, it's a really good place to begin and experiment with creating one on your own.

Cons

The platform is heavily template-based. That's helpful if you only need something simple but when you want to customize things and make every detail look exactly how you want, it can be pretty difficult to pull off.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

SV

Sydney V.

Arts and Crafts, 1-10 employees

Less than a year

4.0
May 2022

User friendly tools for startups

Pros

Squarespace is very user friendly and the tools felt fairly easy to use. It has pretty much everything needed for a small startup business platform.

Cons

A few features didn't offer the level of customization I was hoping for and I wish there had been more flexibility there.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

KR

Kendra R.

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
May 2022

simple page editing for everyone

Pros

Creating new pages and updating the website has been really easy for both me and my colleagues. I am not the only one who knows how to manage our site anymore which has made things much easier for our team. With the help section and a little time to learn, pretty much anyone can figure out how to handle the website.

Cons

At this point I really have not run into any problems with the software. Even connecting the host to the website turned out to be much more user friendly than I expected especially since I originally thought that part would be difficult.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

RB

Ryan B.

Arts and Crafts, 1-10 employees

More than a year

3.0
May 2022

reliable but more troublesome now

Pros

It does what I need it to do and has been dependable for the most part.

Cons

Over time though, it feels like it has started running into more issues than it used to.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

6

DW

Darcy W.

Computer Software, 1-10 employees

More than a year

5.0
May 2022

stylish templates and quick editing

Pros

The template selection was really appealing and making changes to the site felt very simple and easy.

Cons

There are still a few limitations especially if you don't have much experience with building websites.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MJ

Michael J.

Consumer Goods, 11-50 employees

More than a year

5.0
May 2022

excellent value for websites

Pros

Getting a attractive website up and running is pretty easy with Squarespace. The pricing seems fair and it includes everything we actually need to build a site that looks appealing and professional.

Cons

If anything, I'd love to see the cost come down a little more but aside from that, it really provides the customization tools we need to create the site we want.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Broadcast Media, 1-10 employees

Less than a year

4.0
May 2022

Easy setup for anyone

Pros

It was easy to set up and run a site on Squarespace. Almost anyone can build a website with it and you don't need any coding knowledge at all to get started.

Cons

The templates could definitely be better. One frustrating part is that after making updates, a single wrong click can wipe them out and suddenly all that work is gone without being saved.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

YN

Yaa N.

E-Learning, 51-100 employees

Less than a year

4.0
May 2022

handy attendee email tools

Pros

The product is easy to use and one feature I especially enjoy is being able to email all of my class attendees at the same time.

Cons

I have not used it enough yet to notice any missing features or weak areas.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

KS

Krista S.

Arts and Crafts, 1-10 employees

More than a year

5.0
May 2022

flexible updates for galleries

Pros

Keeping our site current with new vendors and events happens pretty often and Squarespace makes editing pages and adding new galleries and filters really easy.

Cons

Template customization can be difficult though if the default design isn't quite what you want, it can be challenging to change it without running into limitations.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

IM

Irina M.

E-Learning, 1-10 employees

Less than a year

5.0
May 2022

excellent for selling online

Pros

Squarespace has been a really amazing platform for buying and selling goods and services.

Cons

Overall it's a really strong application to work with although it does have occasional glitches from time to time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9