Squarespace Reviews
Total 1565 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars62%
4
Stars31%
3
Stars6%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Automotive, 1-10 employees
Less than 6 months
“built-in tools and simple setup”
Pros
Compared with other platforms that need a lot more setup, this one comes with decent built-in features and is much simpler to use.
Cons
The downside has been customer service, along with the hassle of having to approve every single order each time.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Photography, 1-10 employees
More than a year
“stylish templates and simplicity”
Pros
Squarespace feels very approachable for anyone without a web design background. It's really user friendly and there's a big selection of templates with lots of different visual styles to choose from.
Cons
there isn't much for me to complain about. Even the pricing feels reasonable.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Non-Profit Organization Management, 1-10 employees
Less than a year
“quick to learn, tricky block placement”
Pros
The tool is fairly easy to use. A few parts do take some getting used to especially when adding different blocks and working with spacers. You really have to line things up carefully and insert them in the right place so the rest of the content doesn't get thrown off.
Cons
One frustrating limitation is not being able to resize graphics. It can also be hard at times to drop a new block exactly where you want it. The guide lines that show placement don't always land on the specific spot you're aiming for so you end up moving the cursor up, down or sideways just to trigger the right position.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
6
Retail, 11-50 employees
Less than a year
“stylish setup and design”
Pros
It was easy to set up and run everything and the design side of the platform is really strong.
Cons
The ecommerce features though, still feel lacking and leave quite a bit to be desired.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Marketing and Advertising, 1-10 employees
Less than a year
“flexible design tools i love”
Pros
Squarespace feels very practical and well-rounded, with a wide variety of blocks and full spreadsheet features included. The part I enjoy most is being able to create my own designs, choose the colors I want and adjust sizes in a way that works for me.
Cons
The downside is that there's no free plan available and the editor can be a little complicated to work with. Other than that, I don't have any major complaints.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 500+ employees
Less than a year
“templates made setup effortless”
Pros
Having those built-in templates was a huge help since I didn't have to design everything from scratch on my own.
Cons
I have not run into any issues with this app at all since I started using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
E-Learning, 1-10 employees
Less than a year
“beautiful design and helpful support”
Pros
Squarespace has a really amazing look and it doesn't take long to get comfortable using it. The platform is very user friendly and the tutorials are well done. On top of that customer support has been excellent whenever needed.
Cons
There really isn't much I dislike about it. If I run into an issue, I am usually able to figure out a way to fix it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Internet, 500+ employees
Less than a year
“all in one site building delight”
Pros
I am glad I came across Squarespace since it brings domain search, registration and web hosting together in one place at a reasonable price. There's also a wide selection of free CSS templates and building a website mostly comes down to simple drag and drop design.
Cons
The trial only lasts 14 days and I do think extending it to 30 would be better but I am already past that point and still really enjoy using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 500+ employees
Less than a year
“Works well!”
Pros
One thing Squarespace does really well is design. The templates look professional and the blogging feature supports Google AMP which is a nice bonus. Also it works well for larger websites since it allows up to 1,000 pages.
Cons
The weak spot is performance because page loading speed isn't very good. The website editor could also use some work since it doesn't autosave after every change and when you save updates, they go live publicly instead of staying in draft mode.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Marketing and Advertising, 500+ employees
Less than a year
“Proven highly helpful”
Pros
Building a website with Squarespace is simple and it comes with plenty of ready-made templates to help get a site up and running.
Cons
It would be better if there were even more templates available to fit different website needs and purposes.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Information Technology and Services, 51-100 employees
Less than 6 months
“powerful cms for quick websites”
Pros
Putting a website together takes only moments and switching templates or updating the design only needs a few clicks. The email tools are really helpful for collecting subscribers and can noticeably improve conversions. Content management between creators and managers is also easy and as a CMS, it works especially well for a smaller number of sites.
Cons
Moving through the navigation settings can be a bit tricky at times. The pricing also feels somewhat high for small bloggers and the platform is up against a lot of strong competition.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Textiles, 11-50 employees
Less than 6 months
“fast site building for ecommerce”
Pros
Website performance stays strong while building with Squarespace and it works really well for creating all kinds of e-commerce websites.
Cons
SEO customization options are somewhat limited.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Utilities, 1-10 employees
Less than 6 months
“Great starting point for web design”
Pros
Squarespace is a really good place to begin with web design because it is easy to use, comes with a broad set of tools for both the creative side and the business side of running a website and the pricing is reasonable.
Cons
At the same time, it can be pretty frustrating when you're trying to tweak very small details. A few of the tools also seem like they're still half-baked or in a beta stage which can make the overall experience feel more stressful than it should.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
8
Arts and Crafts, 1-10 employees
Less than 6 months
“simple to learn and enjoy”
Pros
It is fairly easy to use overall. The first steps can feel a little frustrating but once you understand how it works, it becomes enjoyable to use.
Cons
At the beginning, it's not always clear whether you should choose the trial or go straight to a subscription. It's better not to build too much until you decide, otherwise you may have to start over from scratch.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Financial Services, 1-10 employees
More than a year
“accessible and user friendly”
Pros
Using it has been very easy and being able to access it from anywhere is a huge plus.
Cons
I have not had any problems with the software itself, aside from the occasional connectivity issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Automotive, 1-10 employees
Free Trial
“catchy name, uninspired templates”
Pros
The name has a nice ring to it and it lets you set up your website to handle recurring payments for things like memberships.
Cons
Unfortunately, it still feels like more of the same with cookie-cutter templates. I don't see any real innovation or anything distinctive enough to make me choose it over the thousands of similar competitors out there.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Medical Practice, 500+ employees
Less than a year
“Fair hosting price”
Pros
Squarespace was pretty easy to use and the annual hosting price is reasonable for what it offers.
Cons
At the same time the website can end up feeling a little generic and somewhat confusing and making changes after everything is already set up is more difficult and less convenient than it should be.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
8
Functionality
7
Marketing and Advertising, 1-10 employees
More than a year
“slick design and fast cms”
Pros
The basic design tools are excellent and fully customizable. Over the last couple of years, Squarespace has really stepped things up and now feels like the slickest option in this price range. Scheduling posts is simple and the CMS is quick to use, even from a phone.
Cons
For more advanced or complex design work, you still need to rely on plug-ins and custom CSS.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education Management, 1-10 employees
Less than a year
“creative templates and pro tools”
Pros
Squarespace is one of the best platforms for building a website especially with its ready-made templates and pre-designed tools. They make it possible to create a site that looks more creative and attractive and there are also plenty of resources available that help you build something more professional.
Cons
The part I like the least is the pricing. When it comes time to host the website, the cost feels a bit too high for regular people like me who just want to create and host a website of our own.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Farming, 1-10 employees
Less than a year
“clean interface and clear workflow”
Pros
Everything about the interface is very user friendly and simple and the whole setup is implemented in a logical way from beginning to end.
Cons
For what I needed, I didn't run into any shortcomings.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8