Total 1565 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

31%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

KD
Kira D.

Automotive, 1-10 employees

Less than 6 months

4.0

“built-in tools and simple setup”

Pros

Compared with other platforms that need a lot more setup, this one comes with decent built-in features and is much simpler to use.

Cons

The downside has been customer service, along with the hassle of having to approve every single order each time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

CF
Caroline F.

Photography, 1-10 employees

More than a year

5.0

“stylish templates and simplicity”

Pros

Squarespace feels very approachable for anyone without a web design background. It's really user friendly and there's a big selection of templates with lots of different visual styles to choose from.

Cons

there isn't much for me to complain about. Even the pricing feels reasonable.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

CM
Charlene M.

Non-Profit Organization Management, 1-10 employees

Less than a year

4.0

“quick to learn, tricky block placement”

Pros

The tool is fairly easy to use. A few parts do take some getting used to especially when adding different blocks and working with spacers. You really have to line things up carefully and insert them in the right place so the rest of the content doesn't get thrown off.

Cons

One frustrating limitation is not being able to resize graphics. It can also be hard at times to drop a new block exactly where you want it. The guide lines that show placement don't always land on the specific spot you're aiming for so you end up moving the cursor up, down or sideways just to trigger the right position.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

6

CB
Caitlin B.

Retail, 11-50 employees

Less than a year

4.0

“stylish setup and design”

Pros

It was easy to set up and run everything and the design side of the platform is really strong.

Cons

The ecommerce features though, still feel lacking and leave quite a bit to be desired.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

LRF
Laura Rocio F.

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“flexible design tools i love”

Pros

Squarespace feels very practical and well-rounded, with a wide variety of blocks and full spreadsheet features included. The part I enjoy most is being able to create my own designs, choose the colors I want and adjust sizes in a way that works for me.

Cons

The downside is that there's no free plan available and the editor can be a little complicated to work with. Other than that, I don't have any major complaints.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

DP
Diane P.

Hospital & Health Care, 500+ employees

Less than a year

5.0

“templates made setup effortless”

Pros

Having those built-in templates was a huge help since I didn't have to design everything from scratch on my own.

Cons

I have not run into any issues with this app at all since I started using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AAJ
Angela Anne J.

E-Learning, 1-10 employees

Less than a year

5.0

“beautiful design and helpful support”

Pros

Squarespace has a really amazing look and it doesn't take long to get comfortable using it. The platform is very user friendly and the tutorials are well done. On top of that customer support has been excellent whenever needed.

Cons

There really isn't much I dislike about it. If I run into an issue, I am usually able to figure out a way to fix it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WZ
Wenqiu Z.

Internet, 500+ employees

Less than a year

5.0

“all in one site building delight”

Pros

I am glad I came across Squarespace since it brings domain search, registration and web hosting together in one place at a reasonable price. There's also a wide selection of free CSS templates and building a website mostly comes down to simple drag and drop design.

Cons

The trial only lasts 14 days and I do think extending it to 30 would be better but I am already past that point and still really enjoy using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RM
Riyasudeeen M.

Retail, 500+ employees

Less than a year

4.0

“Works well!”

Pros

One thing Squarespace does really well is design. The templates look professional and the blogging feature supports Google AMP which is a nice bonus. Also it works well for larger websites since it allows up to 1,000 pages.

Cons

The weak spot is performance because page loading speed isn't very good. The website editor could also use some work since it doesn't autosave after every change and when you save updates, they go live publicly instead of staying in draft mode.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

AC
Anil C.

Marketing and Advertising, 500+ employees

Less than a year

4.0

“Proven highly helpful”

Pros

Building a website with Squarespace is simple and it comes with plenty of ready-made templates to help get a site up and running.

Cons

It would be better if there were even more templates available to fit different website needs and purposes.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

PS
Palla S.

Information Technology and Services, 51-100 employees

Less than 6 months

5.0

“powerful cms for quick websites”

Pros

Putting a website together takes only moments and switching templates or updating the design only needs a few clicks. The email tools are really helpful for collecting subscribers and can noticeably improve conversions. Content management between creators and managers is also easy and as a CMS, it works especially well for a smaller number of sites.

Cons

Moving through the navigation settings can be a bit tricky at times. The pricing also feels somewhat high for small bloggers and the platform is up against a lot of strong competition.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

RCP
Ram Chinmaya P.

Textiles, 11-50 employees

Less than 6 months

5.0

“fast site building for ecommerce”

Pros

Website performance stays strong while building with Squarespace and it works really well for creating all kinds of e-commerce websites.

Cons

SEO customization options are somewhat limited.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KA
Kevin A.

Utilities, 1-10 employees

Less than 6 months

4.0

“Great starting point for web design”

Pros

Squarespace is a really good place to begin with web design because it is easy to use, comes with a broad set of tools for both the creative side and the business side of running a website and the pricing is reasonable.

Cons

At the same time, it can be pretty frustrating when you're trying to tweak very small details. A few of the tools also seem like they're still half-baked or in a beta stage which can make the overall experience feel more stressful than it should.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

TC
Terri C.

Arts and Crafts, 1-10 employees

Less than 6 months

4.0

“simple to learn and enjoy”

Pros

It is fairly easy to use overall. The first steps can feel a little frustrating but once you understand how it works, it becomes enjoyable to use.

Cons

At the beginning, it's not always clear whether you should choose the trial or go straight to a subscription. It's better not to build too much until you decide, otherwise you may have to start over from scratch.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

DB
Dawn B.

Financial Services, 1-10 employees

More than a year

5.0

“accessible and user friendly”

Pros

Using it has been very easy and being able to access it from anywhere is a huge plus.

Cons

I have not had any problems with the software itself, aside from the occasional connectivity issue.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RI
Richard I.

Automotive, 1-10 employees

Free Trial

3.0

“catchy name, uninspired templates”

Pros

The name has a nice ring to it and it lets you set up your website to handle recurring payments for things like memberships.

Cons

Unfortunately, it still feels like more of the same with cookie-cutter templates. I don't see any real innovation or anything distinctive enough to make me choose it over the thousands of similar competitors out there.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

6

AA
Aaron A.

Medical Practice, 500+ employees

Less than a year

4.0

“Fair hosting price”

Pros

Squarespace was pretty easy to use and the annual hosting price is reasonable for what it offers.

Cons

At the same time the website can end up feeling a little generic and somewhat confusing and making changes after everything is already set up is more difficult and less convenient than it should be.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

7

LM
Lee M.

Marketing and Advertising, 1-10 employees

More than a year

5.0

“slick design and fast cms”

Pros

The basic design tools are excellent and fully customizable. Over the last couple of years, Squarespace has really stepped things up and now feels like the slickest option in this price range. Scheduling posts is simple and the CMS is quick to use, even from a phone.

Cons

For more advanced or complex design work, you still need to rely on plug-ins and custom CSS.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GK
Gagan K.

Education Management, 1-10 employees

Less than a year

4.0

“creative templates and pro tools”

Pros

Squarespace is one of the best platforms for building a website especially with its ready-made templates and pre-designed tools. They make it possible to create a site that looks more creative and attractive and there are also plenty of resources available that help you build something more professional.

Cons

The part I like the least is the pricing. When it comes time to host the website, the cost feels a bit too high for regular people like me who just want to create and host a website of our own.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

TZ
Tim Z.

Farming, 1-10 employees

Less than a year

4.0

“clean interface and clear workflow”

Pros

Everything about the interface is very user friendly and simple and the whole setup is implemented in a logical way from beginning to end.

Cons

For what I needed, I didn't run into any shortcomings.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8