Total 1565 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

31%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

JR
Jessica R.

Hospital & Health Care, 11-50 employees

Less than 6 months

5.0

“powerful website-building features”

Pros

It comes with really strong features for building a website.

Cons

It's not the most affordable option but it's definitely worth the money.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Marketing and Advertising, 1-10 employees

Less than 6 months

3.0

“Very limited themes”

Pros

Squarespace is a decent website builder especially when it comes to creating static websites. It does that part well.

Cons

Customization options and theme variety are pretty limited although aside from that, everything else is okay.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

EF
Emily F.

Entertainment, 1-10 employees

More than a year

5.0

“Comes with classy design”

Pros

Building a site with Squarespace is incredibly easy. I have used it for more than eight websites and it consistently delivers a professional look. It's functional, stylish and the templates are so well-designed that it's hard to end up with a bad-looking site. On top of that customizing those templates is very simple.

Cons

Even though I really appreciate their pricing overall and find it quite affordable, I am not a fan of how expensive some add-on features can be. Adding ecommerce, email marketing and similar tools ends up costing noticeably more. I really wish more of those features were included together in a single package.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

A
Anonymous

Real Estate, 1-10 employees

Less than a year

4.0

“Good tool to start with”

Pros

It is easy to build a professional website with this tool and the templates give us a strong starting point right away. The platform is also simple to learn and get comfortable with and one thing I especially like is how the theme settings can be applied across the whole site without needing to update every page one by one.

Cons

One downside is that it still seems to have fewer integrations than other website builders like WordPress. That really limits how much you can do with it and cuts down on the range of ways you can use the platform.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

MV
Mickey v.

Legal Services, 11-50 employees

Less than 6 months

5.0

“Ideal for quick website building”

Pros

Squarespace doesn't require any coding knowledge that's one of its biggest advantages. The builder is also user friendly and easy to use so creating a website is a much better experience overall.

Cons

One issue came up when we first started using it. It was probably something that could have been resolved quickly with a phone call but phone support isn't offered.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

BD
Ben D.

Media Production, 1-10 employees

More than a year

4.0

“clean portfolio presentation”

Pros

Coming from photography rather than web design, I needed something simple to help me put my work online. After trying to build a site myself and getting nowhere, this turned out to be a simple way to showcase my portfolio in a style that keeps the attention on the images instead of the website design. That was exactly what I was looking for.

Cons

One limitation came up with the way I present my work. I create a lot of diptych and triptych sets and the platform did not handle that very well. I ended up relying on third-party software to make those layouts work.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

MT
Maisa T.

Food & Beverages, 500+ employees

Less than 6 months

3.0

“quick start with templates”

Pros

Getting a site up and running is pretty easy since you can choose from ready-made templates instead of building everything from the ground up.

Cons

Things get a bit more complicated when you want to move beyond the default designs and customize the layout in a more specific way.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

6

JP
Julia P.

Real Estate, 1-10 employees

Less than 6 months

5.0

“beautiful templates and inspiration”

Pros

There are tons of well-designed templates in Squarespace and they really help spark ideas when you're trying to put together the best website possible.

Cons

I just wish the personal plan included more than two contributors for the website.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SH
Shigufta H.

Health, Wellness and Fitness, 1-10 employees

More than a year

4.0

“stunning templates for business sites”

Pros

There's a really wide selection of designs and that's one of the best parts. It offers plenty of content options for businesses, along with lots of tools to build and enhance websites that look professional and visually impressive. Overall it matches what we need as users very well.

Cons

One thing that bothers me is the client subscription service. Having to pay extra for that doesn't feel right especially when the overall pricing is already on the high side. In my opinion, that feature should already be included.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

LO
Linda O.

Education Management, 500+ employees

More than a year

5.0

“fast support and fair pricing”

Pros

Squarespace has worked really well for building parcel tax and bond measure sites especially since each one only runs for up to six months. The platform is easy to use and I can put these websites together without needing any coding knowledge. Whenever I have reached out through email or chat, customer support has responded quickly which has been really helpful. The pricing seems reasonable too and I wouldn't switch to another competitor.

Cons

At the beginning, being new to the platform, I felt like phone support would have been more useful when I needed help. That said I soon realized their online support team handled my issues quickly so it ended up not being much of a problem.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

EL
Eero L.

Consumer Electronics, 1-10 employees

Less than a year

4.0

“clean sites for simple needs”

Pros

It works well when the goal is to build a simple website without needing custom functionality.

Cons

Trouble started once we needed to modify the templates because the customization options turned out to be fairly limited. On top of that when the platform is missing certain features, there's no real way to build them yourself so if your project needs anything more advanced, you end up stuck.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

MR
Margaret R.

Computer Software, 11-50 employees

More than a year

4.0

“Simple templates for quick sites”

Pros

Squarespace is like one of the most user friendly website builders out there and the time-saving templates make it possible to put together a wide range of websites in just a few minutes.

Cons

I do wish it offered more flexibility for uploading custom fonts and it would be better if I didn't have to resize every photo just to fit the platform's limitations.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

NW
Niki W.

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“user friendly tools for bookings”

Pros

Setting up pages, adding forms, publishing blogs and using the platform in general has been really easy. Also it is very user friendly and I also have the option to add custom code when needed. I can even let clients book appointments or pay online for passes and classes which is a big plus.

Cons

The downside is the cost of the business template I am using and if I wanted to switch to another one, I'd end up losing all of my content.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JB
Jamie B.

Hospital & Health Care, 500+ employees

More than a year

5.0

“Beginner friendly tool”

Pros

Building my first website felt much less intimidating with Squarespace. The platform is very user friendly, simple to work with and it gave me a good starting point with its templates. Customizing the site was also very easy which made the whole process much more enjoyable.

Cons

One thing I would change is the pricing option while you're still building your site. It would be better if there were a lower-cost plan for the setup stage before the website is actually published.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

MM
Michelle M.

Real Estate, 1-10 employees

More than a year

5.0

“user friendly and self-explanatory”

Pros

Everything is very easy to use and the platform is really user friendly.

Cons

A few features could be explained more clearly but the ones I actually use work without any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Non-Profit Organization Management, 11-50 employees

More than a year

5.0

“affordable site builder that delivers”

Pros

Squarespace only takes a little time to learn. Once you are familiar with it, building pages and making updates is very easy. The pricing is also fair for what it offers.

Cons

Because it's so simple to use, there are some limits to how much you can customize page layouts. That said it's a pretty minor trade-off in my view.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AP
Andre P.

Hospital & Health Care, 1-10 employees

More than a year

5.0

“user friendly and dependable”

Pros

Everything about it is user friendly and getting around the platform is very easy. The mobile app also works well so managing things on the go hasn't been a problem at all.

Cons

I don't see anything that needs improvement. It handles all the essential tasks my company requires without any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AP
Andre P.

Non-Profit Organization Management, 11-50 employees

More than a year

5.0

“powerful tools for all levels”

Pros

Squarespace offers a really amazing mix of features for beginner web designers and content managers, while still giving more experienced users like me plenty of advanced options through coding access and plugins.

Cons

At times the platform can feel a bit confusing and some features the community has been asking for either never arrive or show up much later than expected.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

MT
Michael T.

Media Production, 1-10 employees

Less than a year

5.0

“professional websites without hassle”

Pros

Building a professional looking website with Squarespace is incredibly simple, even for someone without much experience.

Cons

There's not much to complain about though a few detailed design settings can be a little tricky to locate.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JV
Jennifer V.

Religious Institutions, 1-10 employees

More than a year

5.0

“versatile site builder boost”

Pros

Squarespace has been versatile, efficient and very simple to work with. I started as a complete beginner and using it has helped me learn a lot along the way.

Cons

One thing I'd still love to see is a simpler way to set up recurring events especially ones that happen every week or every month.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9