Squarespace

Squarespace Reviews

Total 1542 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

30%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Restaurants, 1-10 employees

Less than a year

4.0
March 2022

clear records all in one place

Pros

Having everything in one place makes bookkeeping much easier on my end. My client handles the website and sales but I can still log in to review invoices, sales tax and processing fees without any hassle. The layout is clear and concise so I am not wasting time digging around for sales and payment breakdowns.

Cons

At this point everything seems to be working well. I'll probably have more useful feedback once I have spent more time using it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

A

Anonymous

Entertainment, 1-10 employees

Free Trial

5.0
March 2022

simple builder, polished results

Pros

Compared with WordPress, Squarespace felt easier to use. Building a website was simple and it was nice having an uncomplicated way to put a page together.

Cons

The one downside was the cost to publish the site which felt expensive compared to the platform I had been using before.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

SF

Samantha F.

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
March 2022

user friendly setup and daily use

Pros

It is easy to use and using it day to day has been just as simple. In short the whole platform is user friendly and easy to work with.

Cons

I don't have anything negative to say about this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RD

Richard D.

Education Management, 1-10 employees

More than a year

5.0
March 2022

my go-to for websites

Pros

Squarespace has helped me build several websites in a short amount of time. The newer 7.1 update has been a really valuable addition and it's become my go-to platform whenever I need to develop a website.

Cons

The one thing I'd still want is more flexibility when it comes to customizing product pages.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SW

Simon W.

Information Technology and Services, 1-10 employees

Less than a year

5.0
March 2022

sleek builder for fast websites

Pros

The software is clean, professional and very user friendly which makes it easy to stay focused on your content and put together an impressive website in no time. It removes most of the hassle and technical complexity that usually comes with building a site yourself.

Cons

That simplicity does come with a tradeoff since you do not get complete control over every little detail. Because of that, it works best in cases where deep customization is not really necessary.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NW

Nicole W.

Non-Profit Organization Management, 1-10 employees

Less than 6 months

5.0
March 2022

beautiful all in one website builder

Pros

Squarespace handles a wide range of media and integrates well with different features which makes it simple to build a professional, attractive website that works well. I also really like the big discounts they offer, plus the fact that hosting and the domain name are included instead of requiring separate payments.

Cons

One thing I don't like is that after you pick a custom template, you're stuck with it and cannot switch to another one.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JI

Javed I.

Graphic Design, 1-10 employees

Free Trial

5.0
March 2022

beautiful templates and polished design tools

Pros

It comes with beautiful, ready-to-use templates and customizing them is very easy. I especially like how simple it is to adjust and personalize the designs. Anyone who needs a bit of design guidance will also get a lot of value from the built-in color palettes and font packages.

Cons

One concern is the New UI components especially in the eCommerce section because they seem to remove features that were available before. It also raises the question of what happens if the old UI is no longer supported could those capabilities disappear entirely?

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

JM

Jodelle M.

Hospital & Health Care, 500+ employees

More than a year

5.0
March 2022

simple payments that just work

Pros

The payment process is very easy for customers to use which makes Squarespace really user friendly. People can move through the steps without getting confused so it's simple for just about anyone to understand.

Cons

I don't have any complaints about the software. Everything about it has been excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JB

Jeff B.

Marketing and Advertising, 1-10 employees

More than a year

5.0
March 2022

fantastic templates for fast websites

Pros

Squarespace is one of the best website builders out there. It lets people with very little website experience put together a really amazing site without much trouble. You can start with one of their templates or build the site from the ground up if you prefer.

Cons

As with most template-based platforms, there's a limit to how much you can customize for SEO. Of course, WordPress or Webflow are better choices if you want more control when building a site but they also take more website-building knowledge, while it is something almost anyone can pick up and use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RG

Ryan G.

Music, 1-10 employees

Less than 6 months

5.0
March 2022

manageable layout and simple setup

Pros

This product is really easy to use and the layout seems very manageable to work with.

Cons

Up to this point I have not come across anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KO

Kathie O.

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
March 2022

versatile blogging and seo

Pros

Squarespace feels incredibly versatile and user friendly. I really enjoy how much the blog layout can be customized and how many features I can add to it. The SEO tools are fantastic too.

Cons

I cannot think of any downsides. It's very simple to work with, the pricing is excellent and I am happy with just about everything it offers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AC

Alphonso C.

Food & Beverages, 11-50 employees

Free Trial

4.0
March 2022

memorable and worth learning

Pros

There's something refreshing about it because it feels new and that gives you a chance to learn something different. It stands well ahead of the competition and leaves a lasting impression.

Cons

There really isn't much to complain about but you do need to know what you're doing to get the most out of it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JP

Judith P.

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
March 2022

flexible layouts and quick updates

Pros

The layout and content are simple to customize and making updates is really easy.

Cons

It takes a bit more time to learn than some other template-based website builders.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AR

Ana R.

Consumer Electronics, 500+ employees

More than a year

4.0
March 2022

stylish blogging platform

Pros

Using Squarespace for my blogging journey has been a really positive experience. It's simple to work with, packed with plenty of features and the final look of the site is fantastic.

Cons

The pricing is a bit higher than I'd prefer but I am still happy with the results I have gotten from the product.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

KL

Kelly L.

Design, 500+ employees

More than a year

5.0
March 2022

Fit my needs

Pros

There's a really nice selection of premade templates and I also appreciate how much I can customize them to match my needs and overall brand.

Cons

A few features still felt somewhat limited when it came to customization.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JD

Jill D.

Events Services, 11-50 employees

Less than 6 months

5.0
March 2022

convenient money logging

Pros

Using the app is way too easy. And one feature I really enjoyed was being able to log the money collected without any hassle.

Cons

The card swipers, however, didn't perform very well. That created backups and some cards wouldn't work at all. Since that's such an important feature, I probably wouldn't use it as often because it just doesn't feel reliable.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

NN

Nandini N.

Information Technology and Services, 500+ employees

Less than 6 months

5.0
March 2022

helpful support and service

Pros

After using Squarespace for a short time, one thing that really stood out was the quality of the customer service and support. The team has been responsive and very helpful whenever needed.

Cons

The pricing is one area that could definitely be improved.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

ES

Elisa S.

Writing and Editing, 1-10 employees

More than a year

5.0
March 2022

polished portfolio templates

Pros

It has a very professional look and works really well for a journalist's portfolio. Setup is quick and the templates are excellent for getting a site together fast.

Cons

A few templates can be a bit awkward to work with. Every now and then, it logs me out while I am editing which means I have to do the work over again.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JK

Jason K.

Printing, 1-10 employees

Less than 6 months

4.0
March 2022

clean design and quick setup

Pros

Squarespace is easy to use and it offers plenty of attractive design elements to pick from.

Cons

Its ecommerce capabilities feel somewhat limited so it may not do everything needed for a more advanced online store.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

VJ

Vinay J.

Information Technology and Services, 101-500 employees

Less than a year

4.0
March 2022

simple site management

Pros

Managing the entire website through Squarespace was easy especially when it came to creating and adding new pages with images and text.

Cons

The in-line text editing widgets were a little tricky to align and getting them to stay in the right spot on the page took some effort.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8