Tracey W.
Management Consulting, 1-10 employees
More than a year
“flexible site control”
Pros
Getting around it is pretty easy, with sensible menus and extra customization options through markdown text. Plus it gives business owners full control over their website without needing to depend on or pay a web designer.
Cons
It can be a bit buggy At times with some elements needing to be entered twice on the design screens before they show up properly on the main pages.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Saif A.
Information Technology and Services, 1-10 employees
Less than a year
“seo-friendly themes that deliver”
Pros
A year back I started using Squarespace and it has been a really amazing website builder for putting together a site quickly. One of the best parts is the themes as they're SEO-friendly and most of them even pass Core Web Vitals which makes a big difference.
Cons
there's nothing I particularly dislike about using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Never N.
Accounting, 1-10 employees
Less than a year
“Website creation made easy”
Pros
It comes with hosting built in and also gives you the tools to create websites which makes it a very complete platform.
Cons
The drag and drop editor is very user friendly and that is actually a plus since it lets pretty much anyone build a website.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Elenatan F.
E-Learning, 1-10 employees
More than a year
“beautiful templates and powerful tools”
Pros
Building a website with Squarespace has been one of the best options for me because it offers beautiful templates along with a wide range of powerful features.
Cons
The downside is that the pricing feels expensive and the selection of templates is a bit limited.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Juraj T.
Computer Software, 51-100 employees
Less than a year
“powerful site builder for anyone”
Pros
A simple but capable website builder that makes it possible for just about anyone to create a website.
Cons
It does miss a few integrations and aside from that, there isn't much to complain about.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Apparel & Fashion, 1-10 employees
Less than 6 months
“quick website setup for beginners”
Pros
Building a website with Squarespace is fast and easy, even for people who don't have much experience with web design. I have seen plenty of people with no design background put together good looking websites using it.
Cons
The interface could use some refinement because it doesn't always feel as user friendly as it should. A more detailed sidebar menu would also help a lot when trying to locate a specific feature.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Anonymous
Education Management, 11-50 employees
More than a year
“fast website building wins”
Pros
Squarespace really shines when it comes to getting a website or other web assets up and running quickly. Even team members with only a little technical know‑how can jump in, contribute and make edits when needed. The graphical interface makes the whole development and design process feel efficient and simple.
Cons
It does fall short on some of the more advanced features and functionality you might find on other platforms but it makes up for that by being excellent for creating and publishing new content quickly and efficiently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nathan B.
Marketing and Advertising, 1-10 employees
More than a year
“Everything is here!”
Pros
Having everything in one integrated platform is a big plus. I have built a self-hosted WordPress site before and keeping track of all the plugins can be a hassle. With Squarespace, it's all built into one place.
Cons
Every now and then, I have to look up a YouTube video to figure out how to do something specific, like setting up a dropdown menu. It also costs a bit more than self-hosting although at least you're only paying once a year.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Alexander M.
Health, Wellness and Fitness, 1-10 employees
Less than a year
“perfect for first website builds”
Pros
Squarespace helped me put together my website even without any experience in graphic design or web design which made the whole process very approachable.
Cons
My only regret is not finding out about it sooner.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Natalia R.
Marketing and Advertising, 11-50 employees
Less than a year
“Decent software!”
Pros
It makes building a website way too easy.
Cons
Starting from scratch can make creating and designing new pages fairly challenging.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Dwayne H.
Entertainment, 1-10 employees
More than a year
“Good experience overall”
Pros
Customers can pay their deposit through Squarespace without any hassle. It's just a simple card swipe, the same way they would pay at any other store which makes the whole process feel familiar and convenient. It gives me the same payment functionality my clients already expect from the businesses they visit regularly.
Cons
One thing that's missing is a truly fast way to get support when something comes up and needs to be looked into. The online chat feature does work well and is helpful but it's not especially quick when you just have a simple question and want a fast answer.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Graphic Design, 51-100 employees
More than a year
“versatile templates for every business”
Pros
It does a really nice job of organizing the platform around different kinds of businesses and the templates are flexible enough to work well across all sorts of content too.
Cons
One thing I'd change is the business plan pricing. It would make sense to add another tier for independent owners who don't sell much on their site but still want the commerce features without having to pay $30 a month.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Caitlin T.
Retail, 1-10 employees
Less than 6 months
“template limits hold it back”
Pros
Squarespace is fairly easy to use and it works well for building a first website without much hassle.
Cons
The platform feels pretty restrictive in terms of layout and customization. You're mostly limited to what the templates allow which makes things difficult when a website needs different features or functionality on each page.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
4
Functionality
3
Anonymous
Media Production, 1-10 employees
Less than 6 months
“time-saving website builder”
Pros
One of the best parts of this software is how much time it saves. It really helps speed things up and makes the whole process more efficient.
Cons
A downside is that some of the features still need improvement and could be refined to work better.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Ryan O.
Automotive, 1-10 employees
Less than 6 months
“clean, professional-looking pages”
Pros
The websites come out looking professional and the platform is user friendly overall.
Cons
There's definitely a bit of a learning curve at first so it takes some patience but it pays off in the end.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Kristen M.
Insurance, 500+ employees
More than a year
“beginner friendly with lots of features”
Pros
Navigating this software is very easy and it comes packed with plenty of features which makes it especially good for beginners.
Cons
I didn't come across anything that I disliked while using it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Marketing and Advertising, 101-500 employees
Free Trial
“website building for everyone”
Pros
Coming from someone who has also worked with WordPress, Squarespace does exactly what I need as long as I am not after extremely heavy customization. It's a really great platform that makes website building accessible to just about anyone.
Cons
nothing negative comes to mind right now. Maybe after using it longer I'll run into a few bugs or find certain things I'd rather handle differently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cody G.
Marketing and Advertising, 1-10 employees
Less than a year
“simple setup and helpful support”
Pros
Squarespace is extremely easy to use overall. On top of that the customer service and designer support have both been excellent.
Cons
One thing that stands out is how recognizable its sites can be. I can usually tell right away when a site was built on SS because the basic framework tends to have a very similar look.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Madison M.
Hospital & Health Care, 500+ employees
Less than 6 months
“custom templates and drag and drop wins”
Pros
Whenever I need to put together a website, this is the platform I keep coming back to. It makes the whole process really simple with ready made templates that you can personalize however you want. The drag and drop features also make building pages very easy.
Cons
There is a bit of a learning curve at first especially when it comes to figuring out how the software works and where all the features are located.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Peter H.
Marketing and Advertising, 1-10 employees
More than a year
“best diy website builder”
Pros
After working on plenty of websites and teaming up with all kinds of developers, this is still the best do it yourself website platform I have used. The templates look professional and modern, the interface is user friendly and whenever I needed help, customer support was able to guide me through it. I even still keep my personal blog on the platform today.
Cons
A few of the templates did have some built-in limitations from what I remember. That said the pricing is reasonable so it matches what you're paying for. If you need a fully custom website, this probably isn't the right place to get that.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9