Squarespace Reviews
Total 1565 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars62%
4
Stars31%
3
Stars6%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Writing and Editing, 1-10 employees
More than a year
“polished portfolio templates”
Pros
It has a very professional look and works really well for a journalist's portfolio. Setup is quick and the templates are excellent for getting a site together fast.
Cons
A few templates can be a bit awkward to work with. Every now and then, it logs me out while I am editing which means I have to do the work over again.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Printing, 1-10 employees
Less than 6 months
“clean design and quick setup”
Pros
Squarespace is easy to use and it offers plenty of attractive design elements to pick from.
Cons
Its ecommerce capabilities feel somewhat limited so it may not do everything needed for a more advanced online store.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Information Technology and Services, 101-500 employees
Less than a year
“simple site management”
Pros
Managing the entire website through Squarespace was easy especially when it came to creating and adding new pages with images and text.
Cons
The in-line text editing widgets were a little tricky to align and getting them to stay in the right spot on the page took some effort.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Management Consulting, 1-10 employees
More than a year
“flexible site control”
Pros
Getting around it is pretty easy, with sensible menus and extra customization options through markdown text. Plus it gives business owners full control over their website without needing to depend on or pay a web designer.
Cons
It can be a bit buggy At times with some elements needing to be entered twice on the design screens before they show up properly on the main pages.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Information Technology and Services, 1-10 employees
Less than a year
“seo-friendly themes that deliver”
Pros
A year back I started using Squarespace and it has been a really amazing website builder for putting together a site quickly. One of the best parts is the themes as they're SEO-friendly and most of them even pass Core Web Vitals which makes a big difference.
Cons
there's nothing I particularly dislike about using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Accounting, 1-10 employees
Less than a year
“Website creation made easy”
Pros
It comes with hosting built in and also gives you the tools to create websites which makes it a very complete platform.
Cons
The drag and drop editor is very user friendly and that is actually a plus since it lets pretty much anyone build a website.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
E-Learning, 1-10 employees
More than a year
“beautiful templates and powerful tools”
Pros
Building a website with Squarespace has been one of the best options for me because it offers beautiful templates along with a wide range of powerful features.
Cons
The downside is that the pricing feels expensive and the selection of templates is a bit limited.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Computer Software, 51-100 employees
Less than a year
“powerful site builder for anyone”
Pros
A simple but capable website builder that makes it possible for just about anyone to create a website.
Cons
It does miss a few integrations and aside from that, there isn't much to complain about.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Apparel & Fashion, 1-10 employees
Less than 6 months
“quick website setup for beginners”
Pros
Building a website with Squarespace is fast and easy, even for people who don't have much experience with web design. I have seen plenty of people with no design background put together good looking websites using it.
Cons
The interface could use some refinement because it doesn't always feel as user friendly as it should. A more detailed sidebar menu would also help a lot when trying to locate a specific feature.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Education Management, 11-50 employees
More than a year
“fast website building wins”
Pros
Squarespace really shines when it comes to getting a website or other web assets up and running quickly. Even team members with only a little technical know‑how can jump in, contribute and make edits when needed. The graphical interface makes the whole development and design process feel efficient and simple.
Cons
It does fall short on some of the more advanced features and functionality you might find on other platforms but it makes up for that by being excellent for creating and publishing new content quickly and efficiently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“Everything is here!”
Pros
Having everything in one integrated platform is a big plus. I have built a self-hosted WordPress site before and keeping track of all the plugins can be a hassle. With Squarespace, it's all built into one place.
Cons
Every now and then, I have to look up a YouTube video to figure out how to do something specific, like setting up a dropdown menu. It also costs a bit more than self-hosting although at least you're only paying once a year.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
Less than a year
“perfect for first website builds”
Pros
Squarespace helped me put together my website even without any experience in graphic design or web design which made the whole process very approachable.
Cons
My only regret is not finding out about it sooner.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 11-50 employees
Less than a year
“Decent software!”
Pros
It makes building a website way too easy.
Cons
Starting from scratch can make creating and designing new pages fairly challenging.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Entertainment, 1-10 employees
More than a year
“Good experience overall”
Pros
Customers can pay their deposit through Squarespace without any hassle. It's just a simple card swipe, the same way they would pay at any other store which makes the whole process feel familiar and convenient. It gives me the same payment functionality my clients already expect from the businesses they visit regularly.
Cons
One thing that's missing is a truly fast way to get support when something comes up and needs to be looked into. The online chat feature does work well and is helpful but it's not especially quick when you just have a simple question and want a fast answer.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Graphic Design, 51-100 employees
More than a year
“versatile templates for every business”
Pros
It does a really nice job of organizing the platform around different kinds of businesses and the templates are flexible enough to work well across all sorts of content too.
Cons
One thing I'd change is the business plan pricing. It would make sense to add another tier for independent owners who don't sell much on their site but still want the commerce features without having to pay $30 a month.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Retail, 1-10 employees
Less than 6 months
“template limits hold it back”
Pros
Squarespace is fairly easy to use and it works well for building a first website without much hassle.
Cons
The platform feels pretty restrictive in terms of layout and customization. You're mostly limited to what the templates allow which makes things difficult when a website needs different features or functionality on each page.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
4
Functionality
3
Media Production, 1-10 employees
Less than 6 months
“time-saving website builder”
Pros
One of the best parts of this software is how much time it saves. It really helps speed things up and makes the whole process more efficient.
Cons
A downside is that some of the features still need improvement and could be refined to work better.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Automotive, 1-10 employees
Less than 6 months
“clean, professional-looking pages”
Pros
The websites come out looking professional and the platform is user friendly overall.
Cons
There's definitely a bit of a learning curve at first so it takes some patience but it pays off in the end.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Insurance, 500+ employees
More than a year
“beginner friendly with lots of features”
Pros
Navigating this software is very easy and it comes packed with plenty of features which makes it especially good for beginners.
Cons
I didn't come across anything that I disliked while using it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Marketing and Advertising, 101-500 employees
Free Trial
“website building for everyone”
Pros
Coming from someone who has also worked with WordPress, Squarespace does exactly what I need as long as I am not after extremely heavy customization. It's a really great platform that makes website building accessible to just about anyone.
Cons
nothing negative comes to mind right now. Maybe after using it longer I'll run into a few bugs or find certain things I'd rather handle differently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10