Squarespace

Squarespace Reviews

Total 1542 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

30%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

LJ

Les J.

Real Estate, 1-10 employees

More than a year

5.0
February 2022

fun website builder for beginners

Pros

Squarespace is ideal for anyone without coding knowledge. If you want to get a site up fast and prefer handling things yourself, it makes the process simple and enjoyable.

Cons

It could use a bit more flexibility and some features can take a while to track down.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

FO

Fatlind O.

Broadcast Media, 101-500 employees

Less than a year

4.0
February 2022

Simple to use software

Pros

Working with Squarespace is very easy because the platform is so user friendly.

Cons

I'd like to see more design options added to make customization better.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

DD

Denise D.

Music, 1-10 employees

More than a year

4.0
February 2022

stylish templates spark ideas

Pros

The templates really help shape the kind of website you want and make it easier to picture the final look.

Cons

There's definitely a learning curve if you're new to website building. I went in without much background so I ended up relying on support a lot.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

A

Anonymous

Graphic Design, 51-100 employees

More than a year

5.0
February 2022

beautiful templates and flexibility

Pros

After getting familiar with how Squarespace is laid out, it becomes very user friendly. The templates do a lot of the heavy lifting too so even if you're not a designer, it's hard to mess things up or end up with an ugly-looking site.

Cons

Every now and then, certain features are tucked away in places you wouldn't expect so it can take a little digging to find them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

LD

Lauren D.

Legal Services, 1-10 employees

More than a year

5.0
February 2022

reliable website builder

Pros

We launched our website with this platform a few years ago and it has worked really well for us. We're very pleased with it because it's simple to manage and keeps updates user friendly.

Cons

Up to this point, we have not run into any problems with it at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DZ

David Z.

Information Technology and Services, 11-50 employees

Less than 6 months

5.0
February 2022

Simplifies everything!

Pros

Having domain registration, hosting and website building in one place is really convenient. The platform is very user friendly and doesn't require any technical knowledge to get started.

Cons

You might spend less by going with another provider or building the site yourself from scratch.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Publishing, 1-10 employees

Less than a year

4.0
February 2022

polished sites without overspending

Pros

Getting a professional website quickly without spending too much has been a big win for me. Overall it is much more design-driven than a lot of other platforms and that gives me confidence that whatever I build will look far more refined than something I'd try to create from scratch. It really helps me present my business in the best possible way to customers.

Cons

One downside is that it offers fewer templates than some competing services so the choices can feel limited at times. There are definitely moments when the available tools just aren't flexible enough to bring the exact website idea I have to life.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

JL

Jenna L.

Non-Profit Organization Management, 11-50 employees

More than a year

5.0
February 2022

clean sites for small teams

Pros

Building a simple, professional looking website with Squarespace is very easy. Editing text and other content is manageable, even for people who are not website designers. It also works well when you want something professional without much complexity and there's enough customization for projects that don't need advanced features. Overall it's a great fit for a small nonprofit or business that wants a nice website without paying for more complicated software.

Cons

There are still some limits when it comes to how much you can customize or create with this platform. If your site needs complex menus, multiple outputs or more advanced video features, it probably won't be the right choice.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

EY

Ellen Y.

Food & Beverages, 1-10 employees

More than a year

5.0
February 2022

website live in a day

Pros

It let me build and launch a website for my resort in Central America without any hassle. The whole platform felt simple and user‑friendly and not confusing or overly technical. Editing pages was easy, everything felt organized and I never needed any web design training to get things running. Even someone with zero experience could realistically have a site up and online in less than a day.

Cons

I cannot think of anything bad to say about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GB

ghida B.

Design, 1-10 employees

Less than a year

4.0
February 2022

brand growth and wider reach

Pros

Squarespace played a big role in building my brand website and it helped my business grow much faster. Because of it, I was able to close a lot of successful deals and connect with a much larger audience interested in my content which made my brand more productive and more well-known.

Cons

Getting used to the platform took some time especially from a designer's perspective. Whenever I wanted to create a very specific layout with special effects and certain content, it sometimes couldn't deliver the exact design I had in mind. On top of that the pricing feels a bit expensive for me.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

MM

Marley M.

Health, Wellness and Fitness, 1-10 employees

Less than a year

4.0
February 2022

stylish templates and branding wins

Pros

Its pre-made website layouts look professional and save a lot of time and the platform is easy to use. The branding kits are also a really helpful touch for keeping everything consistent.

Cons

At times loading pages and saving changes can be very slow which makes working on updates feel a bit frustrating.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

TS

Tracy S.

Financial Services, 1-10 employees

More than a year

5.0
February 2022

modern drag and drop flexibility

Pros

The platform feels very user friendly, with a contemporary drag and drop setup that works well out of the box, plus extra customization options when you need more control.

Cons

Every now and then, I run into small formatting or spacing details I wish I could fine-tune a bit more but nothing that really gets in the way.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Information Technology and Services, 1-10 employees

Less than a year

5.0
February 2022

creative portfolio designs shine

Pros

Building a creative portfolio website with Squarespace has been really helpful. It offers plenty of design options to choose from and you can customize your own site based on those templates which is pretty amazing.

Cons

It's a nice platform to use Overall although it does feel a bit expensive compared with some of the other competitors on the market.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

CM

Cushi M.

E-Learning, 1-10 employees

Less than 6 months

4.0
February 2022

stylish templates, limited freedom

Pros

The template designs people build on Squarespace are genuinely impressive and that's the part I appreciate most. I can absolutely see why the platform works well for millions of users, even if it doesn't really match the way I prefer to work.

Cons

The biggest frustration for me is not being able to drag and drop elements exactly wherever I want within a template. Since I work as a graphic designer, I want total control over the layout, visual feel and precise placement of everything on my site. It does offer a fair amount of flexibility but it still stops short of giving the complete creative freedom I am looking for.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

KM

Kyle M.

Education Management, 51-100 employees

More than a year

5.0
February 2022

fantastic interface across devices

Pros

Getting started was simple and it was just as easy to train others on how to use it. The interface looks excellent and performs really well across all devices. Building out pages takes a bit of time to learn at first but their training resources are excellent and help a lot.

Cons

The recurring donation setup was frustrating and felt like a hassle to get working.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PJ

Prince J.

Information Technology and Services, 1-10 employees

Less than 6 months

4.0
February 2022

strong blogging tools and support

Pros

Squarespace has been an excellent option especially for blog-focused websites. The commenting system is top notch, it supports multiple authors and it covers the features you'd expect for that kind of setup. There are also plenty of templates that are ready to go live which helps a lot. On top of that customer support is available 24/7.

Cons

The pricing does run on the expensive side. It also feels limited when it comes to advanced marketing features and it doesn't support third-party apps, plugins or extensions. Editing pages and adding content can be frustrating at times and their templates have a reputation for slower page speeds.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

CJ

Cara J.

Health, Wellness and Fitness, 101-500 employees

Less than a year

3.0
February 2022

limited but workable websites

Pros

It gets the job done when you need a simple website on a tight budget and the fact that no coding is required makes it accessible.

Cons

Customization feels pretty limited and I really wish there were more options and control over how things can be built.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

KC

Kayla C.

Education Management, 1-10 employees

More than a year

5.0
February 2022

flexible site designer

Pros

Using the website designer is very easy. I can make updates or add important information quickly whenever I need to and it works really well.

Cons

There are a few small things that could probably be improved but I don't have any real complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BC

Brandie C.

Religious Institutions, 11-50 employees

More than a year

5.0
February 2022

fantastic features and support

Pros

I cannot say enough positive things about Squarespace. The pricing is affordable, the features and integrations are excellent and the customer support is truly top-notch.

Cons

That said a tool like this does come with a few limitations. Some features that are common on a WordPress website just aren't available and in certain cases it's not very clear how to complete specific tasks. Event planning and registrations have been some of the hardest things for me to work around while using it.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Management Consulting, 500+ employees

Less than a year

5.0
February 2022

better templates and simple tracking

Pros

Coming from Wix and WordPress, it is like a much better option. The templates look professional and it's much easier to find the tools and settings I need. Since I don't have an HTML background, I used to spend hours in WordPress adjusting templates because the layout wasn't user‑friendly. Overall it removes that hassle and I have been able to find exactly what I need without all that extra effort. It's also very helpful that performance tracking is easy especially when you're starting out with a smaller audience.

Cons

One thing that really needs improvement is the lack of an autosave feature. When I am in the middle of working, I can get a lot done in just a few minutes and there have been plenty of times when I forgot to save before leaving the editor. Losing that work is frustrating and autosave feels like something that should absolutely be included.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8