Squarespace

Squarespace Reviews

Total 1542 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

30%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

MM

Melisa M.

Alternative Medicine, 1-10 employees

More than a year

5.0
July 2025

Strong integrations is a plus

Pros

Getting a modern, feature rich website up and running with Squarespace is very easy. The platform is user friendly, simple to navigate and comes with plenty of features and templates that make it much easier to build a professional site with up to date technology and lots of ways to engage with visitors.

Cons

An area that didn't fully win me over was the email marketing side. It's decent and gets the job done but other companies offer better options. Thankfully it integrates with many of those services so switching over is pretty easy.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

WW

WREN W.

Information Technology and Services, 11-50 employees

More than a year

4.0
July 2025

clean docs and helpful templates

Pros

The platform is clean and simple to navigate, with really useful features for creating and organizing documentation. It connects well with tools like Jira which makes collaboration much more convenient. The templates are especially helpful when starting from scratch and customizing pages is easy too.

Cons

downside is the pricing which can feel a little high especially for smaller teams. There's also a bit of a learning curve at the beginning since the number of features and advanced configuration options can be overwhelming for new users.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

A

Anonymous

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0
July 2025

stylish templates and strong branding

Pros

It comes with beautiful, professionally designed templates that look work well on mobile. It's an all in one platform which makes everything feel more convenient and it's also simple to use. The branding tools are especially strong and help create a very professional looking site.

Cons

Customization can feel a bit limited At times and the higher-tier plans cost more than some competitors that offer similar features. It's also not the best fit for large or more complex online stores.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

BM

Brian M.

Photography, 1-10 employees

Less than 6 months

5.0
June 2025

quick setup

Pros

Squarespace is incredibly easy to use and publishing a site takes very little effort. Plus it makes the whole website-building process feel far less overwhelming and much less of a chore.

Cons

At the current price point and with the features it offers, I really don't have any complaints. There aren't many downsides to point out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AB

Aaron B.

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
June 2025

Packed with multiple layout options

Pros

The tool offers a wide range of website layout options. The development navigation tools are user friendly and they make it easier to build a site that looks professional and attractive to visitors.

Cons

I honestly haven't run into any real problems. If anything I'd want a bit more customization but that feels more related to my own learning curve since I still need to figure out how to make the more detailed changes I want.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

IF

Ian F.

Professional Training & Coaching, 1-10 employees

Less than a year

5.0
June 2025

simple, thorough and effective

Pros

It's been simple and easy to use and I have genuinely enjoyed that. Many platforms this simple lack depth but that's not the case here. But it still delivers a very effective and well‑rounded experience.

Cons

This isn't really a complaint but having more information available about the major domain managers directly within it would make the process faster and cut down on the need to leave the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Defense & Space, 500+ employees

Less than a year

4.0
June 2025

Good for building basic sites

Pros

A great starting point for building and hosting simple websites especially if you need to get a site live fast. Compared with other beginner-focused website builders, it seems less cluttered and more easy to work with.

Cons

Its biggest tradeoff is the limited flexibility in how much you can customize or build out advanced functionality. It's clearly designed as a basic web development option so you won't get high-end features but it does handle the essentials when you need something done quickly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

SK

Susan K.

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0
June 2025

quick launch with decent templates

Pros

Having ready-made templates made a huge difference when building our website. Even without a dedicated designer, we were able to get a fully functional site up and running within a day of getting started which was incredibly helpful.

Cons

I do wish there were more ways to customize fonts and text sizing. The choices for headers, titles and other text styles felt a bit limited, with only a small number of options available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MC

MAZA C.

Consumer Services, 1-10 employees

Less than a year

5.0
June 2025

beginner-friendly all-in-one builder

Pros

Overall it has been a favorite of mine because the drag and drop editor is simple to work with, the templates are easy to customize and there's no need to know any coding. It's convenient having one platform to handle a blog, online store and emails all in one place. If you're just getting started, it's an excellent option.

Cons

That said it can feel pretty limiting for advanced users. If you need a lot of plugins or more flexibility, WordPress would probably be the better choice.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

CP

Charles P.

Financial Services, 1-10 employees

Less than a year

5.0
May 2025

fantastic customization and seo tools

Pros

Squarespace has completely changed the way I handle my website. The drag and drop builder makes customization really simple and I can add all the SEO features I need without any hassle. It also comes with plenty of integrations which makes the whole platform even more useful.

Cons

I honestly do not have much negative to say. If I had to point out one thing, I would love to see them continue adding more widget options to the drag and drop builder.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SH

Sarah H.

Events Services, 1-10 employees

Less than 6 months

5.0
May 2025

user-friendly with handy integrations

Pros

Compared with WordPress Squarespace seems much more easy to use. Plus it offers plenty of product integrations which makes everything more convenient and practical.

Cons

There is a small learning curve at first but I adjusted to it fairly quickly. Not every element seems completely user friendly although most of them do.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

IC

Isabella C.

Events Services, 1-10 employees

More than a year

5.0
May 2025

versatile design powerhouse

Pros

Once you get past the initial learning curve, Squarespace turns into a really versatile and powerful no-code website builder. The UI/UX customization options look aesthetic and very appealing too.

Cons

Keeping a site live on it means paying a monthly or yearly subscription. The platform can also feel intimidating at first if you don't have much time to invest in learning how it works.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

WM

Will M.

Accounting, 11-50 employees

More than a year

4.0
May 2025

great builder with payments

Pros

Squarespace gives you a flexible website builder that's pretty simple to work with. It's also really convenient being able to accept payments and purchase domains directly from the app.

Cons

Over the last five years the pricing has increased a lot. At this point it's beyond my budget so I am no longer able to keep using it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

AM

Anna M.

Design, 1-10 employees

More than a year

4.0
May 2025

plenty of inspiring templates

Pros

There are lots of available options and I really appreciate having templates to use as inspiration when building things out.

Cons

Working with the templates isn't very easy and the final result ends up looking completely different from what I expected. Handling my own domain was also a bit of a nightmare.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Entertainment, 11-50 employees

More than a year

5.0
May 2025

beautiful templates for quick sites

Pros

Putting together a website, portfolio and getting it hosted online is very easy. With the ready made templates, preset fonts and a wide range of color options someone without coding skills can still create a professional site. The online store feature is also really useful for selling products or sharing content.

Cons

One limitation is that customization is fairly restricted since you mostly have to work within the pre-built layouts. Because of that, it can be harder to add a more personal touch to the site.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

MG

Milagros G.

Consumer Services, 11-50 employees

Less than 6 months

5.0
May 2025

simple setup

Pros

Building a modern, professional looking website with Squarespace is easy, even without any coding knowledge. Even the templates look modern, offer great customization options and the platform makes managing content and bookings very simple.

Cons

A few design options feel somewhat limited unless custom code is added. On top of that page loading can be a bit slower depending on the template you choose.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

TB

Tamer B.

Retail, 500+ employees

More than a year

5.0
May 2025

simple setup, professional results

Pros

With it building and updating a site is very easy and it's simple to adjust things whenever needed. Even without any programming background, it still lets us create something that looks very professional and with a bit of coding knowledge, we can take it even further.

Cons

One thing that could be better is the flexibility of the pricing plans or payment tiers. It would be more helpful if users could add tools and features based on what they actually need.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JT

Joseph T.

Events Services, 1-10 employees

More than a year

5.0
May 2025

all-in-one online presence powerhouse

Pros

Everything I need for an online presence is in one place. It works well as a portfolio, lets me sell products or services, handle appointments and offer services too. The platform itself is excellent.

Cons

A lot of the extra sub-services are locked behind the next subscription tier. It's also difficult to get a more customized setup without paying for features I barely use.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Retail, 500+ employees

More than a year

4.0
May 2025

ideal for creative websites

Pros

Squarespace works really well for creatives, small businesses and entrepreneurs who want a professional website without needing any coding knowledge. It comes with built-in features for blogging, online stores and SEO, plus dependable hosting and round-the-clock customer support.

Cons

It does fall a bit short on more advanced functionality, though especially if you want complex designs with custom animations or specific interactive elements.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

IH

Isabella H.

Retail, 1-10 employees

Less than a year

5.0
May 2025

professional site without the pricetag

Pros

The platform feels very user-friendly and I was able to put together a professional looking website without spending a fortune.

Cons

It does include the basic SEO features but they're not as advanced or flexible as what you get with WordPress or Webflow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9