Catriona R.
Non-Profit Organization Management, 1-10 employees
More than a year
“Has user friendly tools for every site”
Pros
Across all of our websites, Squarespace has been the platform we rely on. The tools are user friendly, are simple to work with and make it easy for us to keep our sites updated on a regular basis.
Cons
One issue we still run into is that page upload speed can be pretty slow which sometimes interferes with our ability to access certain Google tools.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jose R.
Marketing and Advertising, 1-10 employees
Less than 6 months
“fast website launch for my llc”
Pros
Without knowing any coding, I was still able to get a website up and running for my LLC pretty quickly.
Cons
Overall my experience has been very positive. The only thing I'd change is the number of emails that keep showing up in my inbox.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Adam Z.
Machinery, 11-50 employees
More than a year
“fantastic site builder for seo”
Pros
Building a high quality website is incredibly easy with Squarespace and it performs well on Google even if you have no coding background at all.
Cons
The search feature still feels like an area that could use some improvement.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Francesco B.
Management Consulting, 1-10 employees
More than a year
“beautiful templates and strong seo”
Pros
Squarespace has really impressed me with its beautiful, customizable templates that help create professional websites and portfolios that build credibility and attract clients. The drag and drop interface is packed with features, yet it still feels simple enough for users at any skill level to work with without needing training. It also comes with excellent SEO tools which makes it a strong option for improving website search visibility.
Cons
It's an all in one platform with excellent features and at the moment I haven't run into any downsides.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Felicia W.
Health, Wellness and Fitness, 1-10 employees
More than a year
“powerful website and sales platform”
Pros
Booking appointments, taking client payments and selling products all is very easy with Squarespace. It's a very user-friendly platform overall and it also works really well for building websites.
Cons
At this point I honestly haven't come across anything I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
alex m.
Food Production, 1-10 employees
Free Trial
“Fairly simple setup”
Pros
Using Squarespace has been really convenient especially because it's easy to work with and comes with a lot of templates to choose from.
Cons
There are still a couple of downsides, though. The customization options feel a bit limited and the editing process can be somewhat difficult at times.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Cecil S.
Arts and Crafts, 1-10 employees
More than a year
“Way too simple to setup”
Pros
The interface is very user friendly and the templates look fantastic. Putting together a visually impressive website is pretty easy too.
Cons
I do wish the templates offered a little more flexibility. There are times when I want finer control over edits but the block-based page structure can limit how precisely I am able to place elements.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anthony S.
Accounting, 11-50 employees
More than a year
“Comes with plenty of templates”
Pros
Building a website with Squarespace is really easy and since so many people use it, there are lots of helpful resources available whenever you run into trouble. The platform is simple to navigate and the wide range of templates gives you plenty of good options for creating a good-looking site.
Cons
The templates don't always include everything you need and because so many people rely on them, it can be tough to make your website feel truly unique. The AI builder also isn't very useful unless your business fits a more mainstream category.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Gabriel A.
Package/ Freight Delivery, 1-10 employees
Less than a year
“full control, frustrating editor”
Pros
Having that much control over the website is a big plus and it's nice being able to change whatever we want whenever we need to.
Cons
Actually editing the site is incredibly difficult. You can set up a layout you're happy with, then publish your updates and suddenly everything moves around. It's really frustrating to deal with and not very user-friendly. It also takes quite a bit of trial and error to figure out how to add new sections, text boxes, images and other elements.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
6
Functionality
4
Amy J.
Design, 1-10 employees
Less than a year
“beautiful templates and simple design”
Pros
Designing with Squarespace is really easy. Plus it offers plenty of user-friendly templates and there's a great range of options for all kinds of websites.
Cons
I do wish it allowed more flexibility when placing text and other elements. That would make the platform even better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mohamed K.
Consumer Services, 51-100 employees
Less than 6 months
“helpful support”
Pros
Beautiful templates are one of Squarespace's biggest strengths and the drag‑and‑drop builder is very user‑friendly. It's also ready for e‑commerce which makes it a reliable option for selling online. The customer support has been amazing whenever we needed help.
Cons
There's no free plan and the starting price is $16 which can still feel a bit high. Third-party integrations are somewhat limited and the editor can be a little confusing at times.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
David K.
Marketing and Advertising, 11-50 employees
More than a year
“versatile design platform”
Pros
Squarespace has been an awesome platform for website design and it handles a wide range of needs really well. It works even better when paired with Squarespace's other tools solutions and products which makes the whole ecosystem feel very complete.
Cons
The ecommerce features for digital products and services are really strong but when it comes to selling physical products, there are still a few minor limitations that haven't been addressed yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Joy G.
Design, 1-10 employees
More than a year
“powerful drag-and-drop builder”
Pros
Out of all the website builders I have used, Squarespace has been the most capable by far. It lets you build sites with a drag and drop setup so there's no need to know any coding at all.
Cons
Since I began using it in 2020, I haven't run into any issues, even with only basic website development skills.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Janelle B.
Non-Profit Organization Management, 1-10 employees
More than a year
“flexible tools for non-coders”
Pros
There are tons of options and the platform is very user-friendly. I don't know how to code and had very little web design experience but I was still able to build new sections and create what I needed once the initial design had already been set up by someone else.
Cons
One frustrating moment was when I updated a header on a single page and it ended up changing across every page. I couldn't undo it myself and had to ask the person who originally set up the site to fix it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mikaela S.
Consumer Goods, 11-50 employees
Less than a year
“creative freedom that shines”
Pros
Squarespace has been a fantastic outlet for creativity. I really enjoy using it.
Cons
I haven't run into any problems with it at all. It's been working amazingly well for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gabriel I.
E-Learning, 1-10 employees
Less than 6 months
“Templates that shine”
Pros
Right out of the box the templates look fantastic and professionally made. The whole platform seems reliable so putting together something that looks impressive doesn't take much effort.
Cons
The downside is how complex it is. Also there is very little room to customize the design and the moment you try to move away from the exact layout they provide, things get complicated fast.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
8
Zachary G.
Marketing and Advertising, 1-10 employees
More than a year
“Really like the helpful integrations”
Pros
Getting a site up and running with Squarespace is very easy. You can start from a template if that fits your needs or build your own site without much hassle. Since the platform is so widely used, there are tons of online resources that make the design process easier to figure out. They also offer domain purchases which makes it a convenient one-stop shop for website needs. On top of that it connects well with plenty of third-party tools like Google Analytics and Meta Pixel so setting those up in Squarespace is much simpler than with many other website builders.
Cons
One thing that holds me back is that it is priced on the higher end compared to other website builders and hosting options.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Rachel S.
E-Learning, 1-10 employees
Less than a year
“stunning templates that stand out”
Pros
Their ready to use templates are gorgeous and make putting a website together really simple. They also don't have that dull, cookie-cutter look that a lot of generic templates tend to have.
Cons
The AI builder feels a bit limited. If you're working in a very specific niche, it doesn't offer much help since it relies heavily on preset categories and most of my clients' businesses are too unique for the AI tools to be useful during the design process.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Bailey U.
Design, 1-10 employees
More than a year
“stunning websites in one place”
Pros
Building professional, visually impressive websites with Squarespace doesn't require any coding which has been a big plus for me. It also keeps hosting and domain services together in one central place so managing everything is much more convenient.
Cons
My only issue is that it doesn't offer a free plan especially since it isn't an open-source digital experience platform.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Sadie H.
Cosmetics, 1-10 employees
Less than a year
“simple setup and usability”
Pros
It is really user friendly and it was very simple to understand.
Cons
I haven't run into any issues with it at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10