Total 1565 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

31%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

LS
Liam S.

Graphic Design, 1-10 employees

More than a year

4.0

“designer-friendly portfolio platform”

Pros

Building my site with Squarespace has genuinely played a huge role in my career. It helped me create the portfolio that got me my first full-time graphic design position and it's still the platform I rely on to present my work and attract freelance clients. The mix of simplicity and flexibility gives me, as a designer, the freedom to make a site that reflects both me and my small design business in the strongest way possible.

Cons

That said I have had to depend a lot on custom CSS to make my site look exactly how I want. That would be less of an issue if the CSS editing experience were better. The code window is tiny and working through roughly 400 lines of code is frustrating and hard to manage. On top of that Squarespace loads a lot of unused JavaScript by default that I have no way to remove. This hurts my site's load speed, creates a worse experience for visitors and can negatively affect SEO as well. It also causes serious slowdowns on my computer when I am using Safari which is why I ended up moving back to Chrome. Even with those drawbacks, if you're not planning to add code, aren't too worried about SEO and don't use Safari on desktop, I still have to give this one credit for delivering an overall brilliant experience.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

6

BT
Brianna T.

Apparel & Fashion, 1-10 employees

Free Trial

4.0

“beautiful for image-heavy sites”

Pros

Squarespace works really well for a simple website especially if you're building something photography-focused or any site that relies heavily on visuals.

Cons

The backend setup for the store isn't my preferred option for e-commerce and the feature set feels somewhat limited.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

A
Anonymous

Photography, 1-10 employees

Less than 6 months

5.0

“handy card payments tool”

Pros

A really useful tool that makes getting paid by card much more convenient in today's cashless world.

Cons

I don't have anything bad to say about it. I eventually switched to PayPal but I wasn't using this enough to take full advantage of everything it offered.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LJ
Les J.

Real Estate, 1-10 employees

More than a year

5.0

“fun website builder for beginners”

Pros

Squarespace is ideal for anyone without coding knowledge. If you want to get a site up fast and prefer handling things yourself, it makes the process simple and enjoyable.

Cons

It could use a bit more flexibility and some features can take a while to track down.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

FO
Fatlind O.

Broadcast Media, 101-500 employees

Less than a year

4.0

“Simple to use software”

Pros

Working with Squarespace is very easy because the platform is so user friendly.

Cons

I'd like to see more design options added to make customization better.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

DD
Denise D.

Music, 1-10 employees

More than a year

4.0

“stylish templates spark ideas”

Pros

The templates really help shape the kind of website you want and make it easier to picture the final look.

Cons

There's definitely a learning curve if you're new to website building. I went in without much background so I ended up relying on support a lot.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

A
Anonymous

Graphic Design, 51-100 employees

More than a year

5.0

“beautiful templates and flexibility”

Pros

After getting familiar with how Squarespace is laid out, it becomes very user friendly. The templates do a lot of the heavy lifting too so even if you're not a designer, it's hard to mess things up or end up with an ugly-looking site.

Cons

Every now and then, certain features are tucked away in places you wouldn't expect so it can take a little digging to find them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

LD
Lauren D.

Legal Services, 1-10 employees

More than a year

5.0

“reliable website builder”

Pros

We launched our website with this platform a few years ago and it has worked really well for us. We're very pleased with it because it's simple to manage and keeps updates user friendly.

Cons

Up to this point, we have not run into any problems with it at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DZ
David Z.

Information Technology and Services, 11-50 employees

Less than 6 months

5.0

“Simplifies everything!”

Pros

Having domain registration, hosting and website building in one place is really convenient. The platform is very user friendly and doesn't require any technical knowledge to get started.

Cons

You might spend less by going with another provider or building the site yourself from scratch.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Publishing, 1-10 employees

Less than a year

4.0

“polished sites without overspending”

Pros

Getting a professional website quickly without spending too much has been a big win for me. Overall it is much more design-driven than a lot of other platforms and that gives me confidence that whatever I build will look far more refined than something I'd try to create from scratch. It really helps me present my business in the best possible way to customers.

Cons

One downside is that it offers fewer templates than some competing services so the choices can feel limited at times. There are definitely moments when the available tools just aren't flexible enough to bring the exact website idea I have to life.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

JL
Jenna L.

Non-Profit Organization Management, 11-50 employees

More than a year

5.0

“clean sites for small teams”

Pros

Building a simple, professional looking website with Squarespace is very easy. Editing text and other content is manageable, even for people who are not website designers. It also works well when you want something professional without much complexity and there's enough customization for projects that don't need advanced features. Overall it's a great fit for a small nonprofit or business that wants a nice website without paying for more complicated software.

Cons

There are still some limits when it comes to how much you can customize or create with this platform. If your site needs complex menus, multiple outputs or more advanced video features, it probably won't be the right choice.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

EY
Ellen Y.

Food & Beverages, 1-10 employees

More than a year

5.0

“website live in a day”

Pros

It let me build and launch a website for my resort in Central America without any hassle. The whole platform felt simple and user‑friendly and not confusing or overly technical. Editing pages was easy, everything felt organized and I never needed any web design training to get things running. Even someone with zero experience could realistically have a site up and online in less than a day.

Cons

I cannot think of anything bad to say about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GB
ghida B.

Design, 1-10 employees

Less than a year

4.0

“brand growth and wider reach”

Pros

Squarespace played a big role in building my brand website and it helped my business grow much faster. Because of it, I was able to close a lot of successful deals and connect with a much larger audience interested in my content which made my brand more productive and more well-known.

Cons

Getting used to the platform took some time especially from a designer's perspective. Whenever I wanted to create a very specific layout with special effects and certain content, it sometimes couldn't deliver the exact design I had in mind. On top of that the pricing feels a bit expensive for me.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

MM
Marley M.

Health, Wellness and Fitness, 1-10 employees

Less than a year

4.0

“stylish templates and branding wins”

Pros

Its pre-made website layouts look professional and save a lot of time and the platform is easy to use. The branding kits are also a really helpful touch for keeping everything consistent.

Cons

At times loading pages and saving changes can be very slow which makes working on updates feel a bit frustrating.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

TS
Tracy S.

Financial Services, 1-10 employees

More than a year

5.0

“modern drag and drop flexibility”

Pros

The platform feels very user friendly, with a contemporary drag and drop setup that works well out of the box, plus extra customization options when you need more control.

Cons

Every now and then, I run into small formatting or spacing details I wish I could fine-tune a bit more but nothing that really gets in the way.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Information Technology and Services, 1-10 employees

Less than a year

5.0

“creative portfolio designs shine”

Pros

Building a creative portfolio website with Squarespace has been really helpful. It offers plenty of design options to choose from and you can customize your own site based on those templates which is pretty amazing.

Cons

It's a nice platform to use Overall although it does feel a bit expensive compared with some of the other competitors on the market.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

CM
Cushi M.

E-Learning, 1-10 employees

Less than 6 months

4.0

“stylish templates, limited freedom”

Pros

The template designs people build on Squarespace are genuinely impressive and that's the part I appreciate most. I can absolutely see why the platform works well for millions of users, even if it doesn't really match the way I prefer to work.

Cons

The biggest frustration for me is not being able to drag and drop elements exactly wherever I want within a template. Since I work as a graphic designer, I want total control over the layout, visual feel and precise placement of everything on my site. It does offer a fair amount of flexibility but it still stops short of giving the complete creative freedom I am looking for.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

KM
Kyle M.

Education Management, 51-100 employees

More than a year

5.0

“fantastic interface across devices”

Pros

Getting started was simple and it was just as easy to train others on how to use it. The interface looks excellent and performs really well across all devices. Building out pages takes a bit of time to learn at first but their training resources are excellent and help a lot.

Cons

The recurring donation setup was frustrating and felt like a hassle to get working.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PJ
Prince J.

Information Technology and Services, 1-10 employees

Less than 6 months

4.0

“strong blogging tools and support”

Pros

Squarespace has been an excellent option especially for blog-focused websites. The commenting system is top notch, it supports multiple authors and it covers the features you'd expect for that kind of setup. There are also plenty of templates that are ready to go live which helps a lot. On top of that customer support is available 24/7.

Cons

The pricing does run on the expensive side. It also feels limited when it comes to advanced marketing features and it doesn't support third-party apps, plugins or extensions. Editing pages and adding content can be frustrating at times and their templates have a reputation for slower page speeds.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

CJ
Cara J.

Health, Wellness and Fitness, 101-500 employees

Less than a year

3.0

“limited but workable websites”

Pros

It gets the job done when you need a simple website on a tight budget and the fact that no coding is required makes it accessible.

Cons

Customization feels pretty limited and I really wish there were more options and control over how things can be built.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5