Squarespace Reviews

Pros

After trying different options, I am convinced Squarespace is the best choice for a portfolio site unless you're hiring a designer and spending much more for something only slightly better. It's easy to customize, the templates showcase portfolio pieces beautifully and the overall look makes my work feel more professional. I have spent a lot of time on my site over the past nine years and I usually switch themes every 3 to 4 years which takes a few days to get just right. Outside of those bigger updates, regular maintenance is very simple. Customer support has been excellent the whole time. It does cost more than some alternatives but I am fine paying for how much it improves my work and how easy it is to maintain. The analytics are another big plus. They let me track site performance and checking that from the app while I am out is especially useful.

Cons

If you're very particular about design details, there are definitely some limitations because the templates can only stretch so far beyond what they were originally built to do. Even small adjustments, like changing margins, aren't always as user friendly as they should be. The style editor includes a lot of tools but it still doesn't handle every scenario. I have ended up adding code in cases where I really feel the customization should already exist, like making an image full bleed when the template doesn't support it natively. That said this is mostly an issue for a small group of very detail-focused users like me. For the average person, the built-in templates go far beyond what you'd normally expect. I have also run into times when browsers struggle with the editor and it freezes or crashes although that has improved dramatically over the last five years and I'd love to see it keep getting better. Overall there are things I wish were stronger but it's hard to complain too much when nothing else at a similar price point really matches the combination of appearance and functionality.

Pros

Getting an online presence off the ground is a lot less intimidating with Squarespace. It's an all in one platform for building a polished website, online store or portfolio without having to piece everything together from scratch and it's very possible to have a site live in under an hour. There's a wide range of designs and options so it's not hard to find a style that fits. It also works well for eCommerce and portfolio sites. The setup and editing process is especially well organized which made the whole thing feel almost effortless. On top of that there are plenty of free templates that already look professional so even without much time or creative energy, you can still launch something attractive very quickly.

Cons

It works really well for both small and growing businesses and it comes with a decent collection of free tools for building an impressive website or online store. The parts I appreciated most were the freedom to create my own design, the advanced SEO capabilities and especially the excellent customer support. If there's one downside, it's that the platform may not be the best fit for very large companies that need highly customized or more advanced features than what's currently available.

Pros

The platform is very user friendly and the overall look of the sites comes across as professional.

Cons

It would be better if some features, like bookings, were already included in the subscription instead of being separate options.

Pros

Its point of sale system is really user friendly and even people who have not used it before can figure it out very quickly.

Cons

Navigation can start to feel a bit hard once you add too many product categories.

Pros

A huge plus is the wide selection of templates along with the drag and drop tools. It makes the whole process very simple and helps you create a beautiful website without much effort.

Cons

I only used it during the trial month because the cost-to-value ratio didn't feel worthwhile to me. The monthly subscription seemed too expensive for what I needed.

Pros

Running an online store is much more manageable with this software. It helps keep my website organized, the integrations are simple to set up and it's a great option for building a basic site. The shopping cart is also very user friendly.

Cons

Square has a lot of useful software overall but I really wish they would combine everything into one platform instead of making me download eight different Square apps.

Pros

One thing that really stands out is how much storage is included, along with the wide range of options available. It gives you a lot of flexibility and makes the product feel very complete.

Cons

I don't have anything negative to say about this product. I have not run into any issues worth mentioning.

Pros

Squarespace is very user friendly overall. It's easy to navigate but you can still build detailed, professional websites that match the style you want. The online customer support is also convenient to reach whenever needed.

Cons

A few of the features I was hoping for weren't available, like having different drop-down options within a page. I did pass that feedback along to customer service and they mentioned they would look into it on their side.

Pros

Right away the biggest draw of this platform is how simple it is to use especially paired with the clean, tasteful and understated look of its designs and templates. Another thing worth highlighting is that you can run your online business from the same place and it's a real plus being able to do that with such a professional presentation.

Cons

At times the customization options for adjusting the design can feel a little limited although that's something the platform has been improving over the years.

Pros

The tool lets me create an online space for my business where customers can browse, get in touch and make purchases which covers exactly what I need.

Cons

Putting the website together does take some technical know-how since a lot of the setup and customization has to be done manually.

Pros

It is very user friendly and the platform is simple to understand whether you're a beginner, a more experienced user or running an e-commerce business.

Cons

Connecting social media channels and handling marketing setup can still be a bit challenging.

Pros

Being able to take all kinds of payments is something I really appreciate especially as things keep changing and more people rely on different ways to pay while others still get left behind.

Cons

One thing I'd change is the shape of the Square device itself. Since I am always moving around, it would be better if it sat more evenly and flush instead of having to keep taking it off so it doesn't get damaged.

Pros

At first the whole idea of building a website felt intimidating. I had already tried another platform and struggled a lot with it so I was expecting more of the same. But after someone recommended Squarespace, I was actually able to put my webpage together and update the content and photos without much trouble. that was such a relief.

Cons

Since the platform was new to me, there were still a few things I had to work out to get the webpage looking exactly the way I wanted.

Pros

Working with all the blocks is very user friendly and it gives us plenty of options and freedom to build things the way we want.

Cons

If you want to add multiple languages and currencies, you have to pay extra for extensions.

Pros

Building a site with their drag and drop editor is pretty easy and customizing pages doesn't take much effort. It's a really practical option for people who don't have the time or technical know-how to create a website from scratch. It also works well for landing pages.

Cons

I'd still like to see more flexibility when it comes to branding customization and support for third-party integrations.

Pros

When I needed something quickly, Squarespace handled it better than platforms like Wix and WordPress. I was looking for clean, updated templates that would help me make a good impression on my client and the templates on Squarespace did exactly that. My client was happy with the result. It also works well for someone who is not an expert designer since the functions are simple and easy to understand. Squarespace offers a nice mix of simplicity and impressive features.

Cons

One area that could be better is customer support because the response time is only average and not very fast. They also only offer help through email or chat, not by phone. On top of that some templates can be difficult to customize so I hope they improve that part of the service.

Pros

Instead of outsourcing all of our website builds, we now handle many of them in-house with this software. We're able to create functional, high-quality websites ourselves and the results have actually turned out better while cutting costs in a big way. That's easily the part I appreciate most about it.

Cons

There really aren't any major downsides that come to mind. If anything, it would be nice to see cryptocurrency added as a payment option.

Pros

The template choices are limited but in a way that actually helps. There are enough layout options for someone to build the kind of content they want, without throwing so many choices at you that the whole process becomes overwhelming like it can with Wix.

Cons

The move from the old version to the new one really wasn't managed very well by the company. Even though switching wasn't mandatory, they certainly didn't make the transition very simple. I am also not a fan of the fact that there still isn't a Media Library.

Pros

There's a lot here for putting a site together, with plenty of content options and different layout styles to showcase your work. The prebuilt templates give you a good starting point and the mobile app is really handy when you're out and need to make updates without sitting at a computer. The pricing also feels fair depending on what type of plan you need.

Cons

It takes a bit of time to get comfortable with in the beginning. You also have to keep saving after every change and I really wish it would autosave because it's easy to forget and end up redoing work. I also have not come across any phone support which is disappointing.

Pros

Running things solo on a tight budget, I needed a way to create my own website without sacrificing a professional, modern look. This tool made that possible and the end result looks really good. The block-based builder is effective, the templates give everything a clean and contemporary design and the analytics offer a detailed picture of visitor activity. On top of that the pricing feels very reasonable.

Cons

One frustrating gap is the lack of an auto-save feature. More than once while editing a page, I have spent an hour or two making a lot of detailed changes, only to accidentally press escape, get kicked out of the editor and lose everything I had done. As a small business owner, that's time I really cannot afford to throw away.