Squarespace Reviews
Total 1565 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars62%
4
Stars31%
3
Stars6%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Computer Software, 51-100 employees
Less than a year
“Has strong tools”
Pros
Building a website with Squarespace is very easy. You really do not need any coding experience to get started with it. I was able to put together my eCommerce store in a relatively short amount of time. The templates are well-designed, practical and give you great options to choose from. It also comes with useful marketing features for running an online store, along with very strong analytics. Because of that, I would definitely recommend it to anyone searching for a website builder.
Cons
At times it can be a little slow and the font selection is fairly limited.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Leisure, Travel & Tourism, 1-10 employees
More than a year
“professional websites that win clients”
Pros
Squarespace made it easy to build a website, even if you don't know how to code. I have used it for 8 years on several different domains and it's remained user friendly and even enjoyable to work with. Best of all the finished sites look professional and impressive. More than once, customers have picked my services because of how professional my website looks and feels.
Cons
As the platform has grown and become more successful some perks that used to be free now cost extra. Features that were once part of the basic plan have been moved into premium upgrades.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Facilities Services, 1-10 employees
Less than 6 months
“no-code website builder joy”
Pros
Using it has not been a problem and the fact that I don't need any coding at all makes my work much easier.
Cons
I am still learning a few things before I can get my business website fully up and running live.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Electrical/ Electronic Manufacturing, 500+ employees
Less than a year
“helpful templates for non-designers”
Pros
Having ready-made templates is a big plus with this software especially since design is not really my strong suit.
Cons
This is less about the software itself but the amount of advertising around it put me off for quite a while.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cosmetics, 1-10 employees
Less than a year
“best pick for website building”
Pros
Out of all the website hosting platforms available, this one has been the best by far for building a site. Creating and customizing a website is very easy and making changes later is just as simple. The interface is also user friendly and makes the whole process feel hassle-free.
Cons
there's very little to dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Banking, 500+ employees
Less than a year
“Proven lifesaver for us”
Pros
Running my business site on Squarespace has been a huge relief. It's very user friendly so I can build and update things without touching code or worrying that one wrong line will break the whole website. On top of that I don't have to stress about maintenance which has been a lifesaver as someone just getting started.
Cons
Getting comfortable with all the design tools did take a bit of time at first. There was definitely a learning curve and I ended up watching a few tutorials to understand how everything worked. Still, it came together much faster than I expected so the extra effort was worth it.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Photography, 1-10 employees
More than a year
“modern templates for standout sites”
Pros
There's a really nice selection of modern templates and they're the kind that give you almost everything you need to launch a beautiful-looking website.
Cons
It is an excellent option for people who aren't web developers but it still takes some time and practice to really get comfortable using it well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Goods, 1-10 employees
More than a year
“stylish templates and fast setup”
Pros
Getting a new website up and running only takes a few minutes. There's a wide selection of templates to choose from and each one feels thoughtfully created by professional artists and web designers. Another big plus is that the templates are fully responsive so the site looks polished on phones, tablets and desktop computers alike.
Cons
One thing I really appreciate is that you can build a website without needing to know any coding at all.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Retail, 1-10 employees
More than a year
“stylish builder with standout features”
Pros
The site-building features were really enjoyable to use and made the whole process feel well thought out although the price did feel a bit high.
Cons
It comes across as somewhat overpriced especially since the feature set doesn't quite feel extensive enough to fully justify the cost.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Marketing and Advertising, 1-10 employees
More than a year
“flexible templates and simple publishing”
Pros
After trying a few different website builders, this one felt the easiest to customize and work with. The template selection is broad and I used those designs to create my own site. Also the pricing seems fairly in line with other platforms but the builder itself seems more user‑friendly to me. Getting the site published was very simple and I really like that it offers hosting directly as well.
Cons
One frustrating part is that there are still plenty of design limitations. Some things are difficult to pull off without coding and it can take a lot of trial and error just to figure out which elements you need to adjust to change the look you want. Font customization was especially a struggle since I couldn't get the style I had in mind and ended up settling for something else. Another downside is support. A few years ago there was a live chat option that was incredibly helpful when I got stuck and they even gave me a custom tutorial based on my question. The last time I used it, that feature either wasn't available or was very hard to find so I had to rely on the FAQs instead. Because of that I once again had to settle for a different design than the one I originally wanted.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
6
Entertainment, 1-10 employees
More than a year
“sleek templates, fast website launch”
Pros
The templates look polished and modern and adding or managing content is top-notch. It's the quickest method I have used to put together an elegant website without much hassle.
Cons
That simplicity comes with some pretty tough limits. We can only build certain types of content with it since anything that falls outside their framework is basically unreasonable to create.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Computer Software, 1-10 employees
More than a year
“clean portfolio builder”
Pros
Squarespace has been a really great choice for our agency portfolio. It fits what we need well and the platform is easy to work with. We're able to add landing pages, update content and include contact information without taking much time.
Cons
Pricing feels a little on the expensive side when compared with some other tools available on the market.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Accounting, 500+ employees
More than a year
“appealing web design tools”
Pros
Creating websites is easy with this platform and the features are attractive and well put together.
Cons
I don't have any negative feedback about this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
More than a year
“Design tools are good”
Pros
Building my website on my own felt very manageable because the design tools are so user friendly. I needed an option that didn't require hiring a designer since that just isn't in my budget right now. The Acuity integration has also been a big plus because it makes scheduling clients much more convenient.
Cons
At times the website design options can feel a little restrictive though I can see the reason for that. Those limits actually help a beginner like me put together a website that works properly.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Hospital & Health Care, 1-10 employees
Less than 6 months
“plenty of templates to start”
Pros
There was a wide selection of examples and ready-made designs to choose from.
Cons
I had a hard time with certain customizations and ended up needing help from someone more comfortable with tech to finish the final tweaks since parts of the interface felt confusing to me. That said they were able to navigate it without much trouble and make the needed changes.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Consumer Services, 1-10 employees
More than a year
“quick launch and simple setup”
Pros
Getting a site live with Squarespace doesn't take much effort and the platform is fairly easy to use overall.
Cons
At the same time, formatting can be extremely difficult to work with. It also has some major limitations when it comes to SEO and support is only offered through chat and email rather than around the clock.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Information Technology and Services, 1-10 employees
Less than a year
“beautiful templates for any business”
Pros
The templates are really well designed and it's possible to create a beautiful website without needing any coding or programming knowledge at all. They also offer pricing plans that fit businesses at different stages and sizes.
Cons
A downside is that you need a business or e-commerce plan to change certain settings in the builder. It would also be better if there were more customization options available in the templates.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Management Consulting, 1-10 employees
More than a year
“professional website with terrific templates”
Pros
Building a professional looking website with Squarespace was really easy. The wide range of templates and the level of customization available were terrific.
Cons
I have not run into any downsides with this software yet. Up to this point, it has met or even exceeded everything I needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 500+ employees
Free Trial
“seo-ready site from day one”
Pros
Right from the start you get a fully working website which lets you put your attention on the actual business or project you want to build. It performs reliably, has decent SEO optimization and makes it possible to launch your business use case without getting stuck dealing with technical complexity.
Cons
Once your website becomes a more serious part of your business, the downside shows up like you're locked into a proprietary platform with ongoing monthly payments and you don't really have much control over the setup.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Photography, 51-100 employees
More than a year
“clean portfolio with my own domain”
Pros
Having my own domain name and showcasing my photography work on the site is really convenient.
Cons
Setting up my online print shop took a little effort and I still run into trouble when trying to adjust how the website looks on mobile.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9