Amatista C.
Marketing and Advertising, 1-10 employees
Less than 6 months
“Simple setup win!”
Pros
The tutorials and overall simplicity were a huge plus. Compared with other tools we've tried, Squarespace has been by far the most easy to work with. Another thing we absolutely love is the wide variety of templates they offer across the board.
Cons
Even though we really love the templates, I'd still like to see more flexibility when it comes to customization so the designs can feel more unique and tailored to your own style.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Adam W.
Arts and Crafts, 1-10 employees
More than a year
“powerful website tools that scale”
Pros
Getting a professional website live with Squarespace is very easy and the platform still gives you plenty of flexibility. There are lots of ways to tailor your workflow, marketing, customer communication orders and more. It's a powerful platform that can keep up as your business expands.
Cons
To really take advantage of what it can do, you pretty much have to move up to a business plan. The basic version feels limited and is not much more than a static one-page site.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Marketing and Advertising, 51-100 employees
Less than a year
“beautiful templates and simple setup”
Pros
It is simple and using it day to day doesn't take much effort. The site templates look really polished and customizing them is pretty simple since most of it works with drag and drop so there's no need to know code unless you want to make extra tweaks with it.
Cons
At times it seems a bit too limited. Certain assets need awkward workarounds if you want to change them and you're mostly restricted to the options it gives you so it doesn't offer the same flexibility you'd get from something like WordPress. My biggest frustration is that you cannot switch templates on the fly anymore. If you want to make a major design change, you have to create an entirely new site and then contact customer support to move your payment plan over which is a real hassle.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Anonymous
Biotechnology, 51-100 employees
Less than a year
“website building feels effortless”
Pros
Building a website always sounded like a tedious task to me but Squarespace completely changed that impression and has been very easy to use.
Cons
The pricing feels a little steep for someone who doesn't use it regularly and that can make casual users hesitate before trying it and eventually becoming more committed over time.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Laran W.
Professional Training & Coaching, 1-10 employees
Less than a year
“flexible scheduling that scales”
Pros
After testing a handful of calendar tools, including the one built into my website platform, I ended up returning to Acuity/Squarespace Scheduling because it was the simplest way to get exactly what I needed done. Another plus is that it offers room to expand as my business grows.
Cons
I am currently connecting it with another platform and it's a bit frustrating that I cannot adjust the font size to match the rest of the elements on my website.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Shannon M.
Design, 1-10 employees
More than a year
“Liked the layout”
Pros
Putting together a simple personal website with Squarespace is very easy. Its drag and drop tools make designing the pages and arranging the layout really simple.
Cons
Once you want to go beyond the built-in template options, you'll need at least a bit of coding knowledge to customize it further.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John D.
Retail, 1-10 employees
Less than a year
“reliable setup for small business”
Pros
Built with small businesses in mind, this has been a really dependable option. I have been using both Square and Squarespace for a few years now and things consistently work without issues. There are a few online features I wish were stronger but for getting a store set up, Square has been excellent.
Cons
On the online and website side, I'd still like to see more choices and broader integrations. It would also be helpful to have additional bulk editing capabilities for products and items.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Asia A.
Marketing and Advertising, 1-10 employees
More than a year
“affordable features that deliver”
Pros
Getting this app at such an affordable price has been a huge plus especially with how many strong features it includes. Compared to other website builders, Squarespace gave us everything we needed and even more, all without putting pressure on our budget.
Cons
We really have not run into any problems with the platform. The only thing that would make it even better is having a wider selection of templates to choose from.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Design, 1-10 employees
More than a year
“Strong tool to use”
Pros
Squarespace comes with strong templates which is perfect when you don't want to spend a lot of time tweaking layouts. It makes it possible to build a really polished website in a short amount of time. I also appreciated being able to make custom, proprietary layout adjustments to better fit the specific needs of my site.
Cons
One thing I wish was better is the UI especially when it comes to drag and drop editing. A few of the changes I needed weren't available through the interface so I had to rely on code to make those adjustments.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Computer Software, 11-50 employees
Free Trial
“clean builder, limited integrations”
Pros
Designing the layout and building the kind of website I want is pretty easy. The interface is simple and the drag and drop setup makes the whole process more manageable.
Cons
Where it falls short is integrations. I needed to connect it to a loyalty program but the API settings didn't support dynamic values so that wasn't possible.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
5
Maria P.
Design, 1-10 employees
Less than 6 months
“stylish templates and polished sites”
Pros
Squarespace offers plenty of attractive, user friendly templates that make it simple to build a professional looking website. It's also convenient that you can buy your domain directly through the platform.
Cons
At the time I was using it, I needed stronger ecommerce features and the platform didn't quite handle social media sales connectivity the way I needed it to.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mecca F.
Non-Profit Organization Management, 1-10 employees
More than a year
“versatile and highly functional”
Pros
I have used this website builder for a variety of projects and it has been really versatile every time. It offers a lot of functionality while still being simple to work with and use.
Cons
At times the building blocks feel a bit confusing and I cannot always drag elements exactly where I want them to go.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Education Management, 11-50 employees
Free Trial
“stylish templates and flexible plans”
Pros
Building a website with Squarespace feels very simple and the templates available are really aesthetic too. I also appreciate the wide range of pricing plans if you decide to go premium. It's not just for online stores either since you can also use it for a personal CV or portfolio site.
Cons
I don't have any complaints because I really love it though if you only use the free version, you won't get a custom domain.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jessica P.
Broadcast Media, 1-10 employees
Less than a year
“stylish builder for online sales”
Pros
What I appreciate most about this software is how design-friendly it is. It's simple for pretty much anyone to use, whether they have a design background or not. It also works really well for commerce and handling order processing.
Cons
My biggest disappointment with this software is the limited SEO customization. It just doesn't measure up to WordPress in that area.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Media Production, 1-10 employees
Less than 6 months
“clean design with teamwork perks”
Pros
Its interface has a really clean look and it's also nice that several collaborators can work together on the same website.
Cons
Customizing page layouts can be a little confusing at times which makes certain edits less easy than they should be.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Joan B.
Education Management, 101-500 employees
Less than 6 months
“stylish templates and useful features”
Pros
The templates are fun to work with and simple to customize, with interesting designs and features built in. There are plenty of tools available to help people create the kind of website that fits what they need.
Cons
It felt pretty similar to other website builders I have tried so in the end I just stayed with the platform I already knew best.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Kristal J.
Marketing and Advertising, 1-10 employees
More than a year
“clients love the editing control”
Pros
Using this product has been amazing overall. It's very user friendly and my clients really enjoy working with it. One thing they especially appreciate is being able to make their own edits whenever they need to.
Cons
There's still room to add more design elements and it would be even better if the premium templates offered to clients were designed at a higher level.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kristen A.
Design, 1-10 employees
More than a year
“drag and drop website win”
Pros
Building pages with the drag and drop tools is really easy and Squarespace is incredibly simple to learn and use. I'd definitely recommend it.
Cons
Nothing negative comes to mind right now. I have even been recommending it to all of my clients for their website needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emily M.
Religious Institutions, 1-10 employees
More than a year
“quick to learn and manageable”
Pros
Squarespace is pretty easy to use. Anyone with even a bit of tech knowledge will probably find it easier to use than many other website builders. I only started using it within the last year during the pandemic to help coworkers manage their workload and learning how everything works has felt very doable.
Cons
A few features have been confusing when it comes to figuring out where or how to edit them. One example was the red banner at the top of the page which took quite a while to track down because it wasn't located in the usual place. With most elements, you can just hover over them and click edit but that banner doesn't work that way so it threw me off a bit. My colleague eventually figured out where it was.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Nicholas C.
Education Management, 500+ employees
More than a year
“sleek templates and flexible builder”
Pros
Building a semi-custom website with Squarespace is very easy thanks to its drag and drop editor. The included templates are also a really strong starting point and make the whole setup process much easier.
Cons
One downside is that the editor can get extremely slow depending on the computer you're using. That becomes frustrating during editing since frequent freezing can really hurt your productivity.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8