Squarespace

Squarespace Reviews

Total 1542 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

30%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

TF

Tom F.

Gambling & Casinos, 51-100 employees

Less than a year

5.0
April 2025

user-friendly and reliable

Pros

I find it easy and simple to learn. Plus it handles most things I need without much hassle.

Cons

A few features feel somewhat limited and the pricing is a little on the expensive side.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

CR

Ciara R.

Apparel & Fashion, 1-10 employees

Less than a year

4.0
April 2025

powerful functionality overall

Pros

Squarespace really stands out to me for how functional it is. It offers the features I need and does a decent job supporting what I want to accomplish.

Cons

The part I am least happy with is the pricing. It feels a bit expensive for what it offers and the price point could be more reasonable.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

JO

Jill O.

Writing and Editing, 1-10 employees

Less than a year

4.0
March 2025

polished site, friendly backend

Pros

The public-facing site looks very professional and the creator studio on the backend is simple and user-friendly to work with.

Cons

Pricing can be a bit tough for people who are just starting a website or business but still want a professional looking online presence.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

MC

Melissa C.

Graphic Design, 1-10 employees

More than a year

5.0
March 2025

beautiful sites in no time

Pros

It lets you put together professional, attractive websites really quickly.

Cons

The interface feels a bit too modular which makes customization harder than it should be.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

HW

Haley W.

Retail, 1-10 employees

Less than a year

5.0
March 2025

fantastic support and usability

Pros

Everything has been excellent especially the customer service and how simple the platform is to use.

Cons

I honestly haven't run into anything to complain about at this point.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MO

Molly O.

Consumer Services, 1-10 employees

Less than 6 months

5.0
March 2025

brand-focused builder with amazing ai

Pros

Squarespace was incredibly fast and using it felt very easy right away. There's a helpful support and how‑to section built in, though I rarely needed it. The range of options for building a brand‑true website is extensive. I really value the no‑code approach because it gave me the confidence to build the site on my own. The AI tools and pre‑designed pages were amazing. They removed a lot of the tedious, time‑consuming work while still letting the final website feel unique.

Cons

The only real downside for me was simply having to build it myself. I understand that's exactly what the platform is meant for and aside from that most things were pretty simple to figure out. Since I have had websites built before, I do think code-based builders can be more complex but they also tend to allow more back-end flexibility and customization. One example is the preset color palettes as I wasn't a fan of all of them although I was still able to find one that worked for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CG

Cardi G.

Retail, 11-50 employees

Less than a year

5.0
March 2025

flexible website tools and email blasts

Pros

Pricing has been really good and there are plenty of options available for building a website. I also really enjoy the email blast feature.

Cons

A few of the templates feel somewhat limited but I was still able to find exactly what I needed.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

BM

Brandon M.

Retail, 1-10 employees

Less than 6 months

5.0
March 2025

interface is clean and simple

Pros

The interface is simple and easy to navigate so getting around the platform is very user friendly.

Cons

The site editor could use some improvement especially with adding more drag and drop functionality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SA

Sam A.

Photography, 1-10 employees

Free Trial

5.0
March 2025

fast and easy setup

Pros

Getting a new site online with Squarespace is very easy and the platform seems accessible from the start. The documentation is excellent which helps a lot when setting things up and the built-in ecommerce integration is a really nice bonus.

Cons

There's not much to complain about. Once in a while some of the more obscure settings can be a little hard to find but a quick online search usually turns up the answer.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

NL

Nick L.

Music, 1-10 employees

More than a year

5.0
March 2025

clean event tools and design

Pros

Keeping event pages updated on Squarespace is really simple and creating them on the website is very easy.

Cons

My only complaint is the rising cost of having email tied to a custom domain.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AG

Arvind G.

Financial Services, 51-100 employees

More than a year

4.0
March 2025

clean templates available

Pros

The interface is very user-friendly, with support for multiple languages and a strong selection of templates that make it simple to build a clean, professional looking website.

Cons

It could offer more room for advanced customization. A lot of the setup still depends on the built-in templates already available in the system.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

LR

London R.

Health, Wellness and Fitness, 11-50 employees

More than a year

5.0
March 2025

beautiful templates and flexibility

Pros

Using Squarespace has been really easy and I have been able to customize my site quite a bit without any hassle. The templates are beautiful and make it simple to build something that looks professional.

Cons

Honestly it's tough to come up with many downsides because the platform is very user friendly. If I had to mention one thing, I'd say it would be better if the email marketing tools were more powerful instead of relying on a third-party service.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

RV

Raynaldo V.

Internet, 1-10 employees

Less than 6 months

5.0
March 2025

flexible design tools shine

Pros

With the tools Squarespace provides, I was able to build and apply my own designs and end up with a organized, functional website.

Cons

A few things weren't very clear at first but after reaching out to support, I got the guidance I needed and was able to sort them out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

LS

Laila S.

Design, 1-10 employees

Free Trial

4.0
March 2025

clean design and simple layout

Pros

The minimal design and simple interface make Squarespace pleasant to use. I also really like the layout because it seems clean, simple and nicely organized.

Cons

The pricing is on the high side. Extra add-ons can get pretty expensive especially for a small business or solo entrepreneur.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

LD

Lindsey D.

Food & Beverages, 51-100 employees

More than a year

3.0
March 2025

fine for basic sites

Pros

It works well as a website builder when you only need the basics covered.

Cons

The platform really only handles things at a very minimal level. It's a fairly well-known option but it doesn't feel like a good long-term website choice if you're planning to grow a larger brand or company.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

ZM

Zach M.

Marketing and Advertising, 1-10 employees

More than a year

5.0
March 2025

clean portfolio builder

Pros

Putting together a portfolio site with Squarespace is one of the simplest ways to get a professional, clean looking design.

Cons

It does feel like the platform hasn't kept pace with Webflow.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

BG

Ben G.

Computer Software, 1-10 employees

Less than 6 months

3.0
March 2025

simple website setup, disappointing pricing

Pros

Building a website was really easy and the whole process felt very user friendly.

Cons

The pricing didn't sit well with me and I wasn't happy with the support or the way they handle their marketing.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

5

MD

Marc-henry D.

Environmental Services, 11-50 employees

Free Trial

4.0
March 2025

nice site-building options

Pros

The choices it offered while building a website were really nice and gave me plenty of good-looking options to work with.

Cons

The biggest downsides were the price and the way they would make small changes without letting me know first.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

JS

Jennifer S.

Retail, 1-10 employees

Less than a year

5.0
March 2025

clean websites at your fingertips

Pros

Putting together different websites with Squarespace is very easy and I can build what I need quickly right at my fingertips.

Cons

One thing I didn't love is that a few of the templates don't feel especially well designed and some of them come across as repetitive. Still, they generally deliver the clean website look you'd expect.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

JM

Julie M.

Consumer Services, 11-50 employees

More than a year

5.0
February 2025

stylish site builder we love

Pros

Running our website with Squarespace has been a very positive experience. It's simple to use and choosing designs that fit our industry is easy. We also rely on it to keep our blog updated and that has worked out really well for us.

Cons

Honestly I don't have any complaints. We really love it and recommend it to everyone.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10