Total 1565 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

31%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

JT
Joseph T.

Events Services, 1-10 employees

More than a year

5.0

“all-in-one online presence powerhouse”

Pros

Everything I need for an online presence is in one place. It works well as a portfolio, lets me sell products or services, handle appointments and offer services too. The platform itself is excellent.

Cons

A lot of the extra sub-services are locked behind the next subscription tier. It's also difficult to get a more customized setup without paying for features I barely use.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Retail, 500+ employees

More than a year

4.0

“ideal for creative websites”

Pros

Squarespace works really well for creatives, small businesses and entrepreneurs who want a professional website without needing any coding knowledge. It comes with built-in features for blogging, online stores and SEO, plus dependable hosting and round-the-clock customer support.

Cons

It does fall a bit short on more advanced functionality, though especially if you want complex designs with custom animations or specific interactive elements.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

IH
Isabella H.

Retail, 1-10 employees

Less than a year

5.0

“professional site without the pricetag”

Pros

The platform feels very user-friendly and I was able to put together a professional looking website without spending a fortune.

Cons

It does include the basic SEO features but they're not as advanced or flexible as what you get with WordPress or Webflow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CR
Catriona R.

Non-Profit Organization Management, 1-10 employees

More than a year

5.0

“Has user friendly tools for every site”

Pros

Across all of our websites, Squarespace has been the platform we rely on. The tools are user friendly, are simple to work with and make it easy for us to keep our sites updated on a regular basis.

Cons

One issue we still run into is that page upload speed can be pretty slow which sometimes interferes with our ability to access certain Google tools.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JR
Jose R.

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0

“fast website launch for my llc”

Pros

Without knowing any coding, I was still able to get a website up and running for my LLC pretty quickly.

Cons

Overall my experience has been very positive. The only thing I'd change is the number of emails that keep showing up in my inbox.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AZ
Adam Z.

Machinery, 11-50 employees

More than a year

5.0

“fantastic site builder for seo”

Pros

Building a high quality website is incredibly easy with Squarespace and it performs well on Google even if you have no coding background at all.

Cons

The search feature still feels like an area that could use some improvement.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

FB
Francesco B.

Management Consulting, 1-10 employees

More than a year

5.0

“beautiful templates and strong seo”

Pros

Squarespace has really impressed me with its beautiful, customizable templates that help create professional websites and portfolios that build credibility and attract clients. The drag and drop interface is packed with features, yet it still feels simple enough for users at any skill level to work with without needing training. It also comes with excellent SEO tools which makes it a strong option for improving website search visibility.

Cons

It's an all in one platform with excellent features and at the moment I haven't run into any downsides.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FW
Felicia W.

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“powerful website and sales platform”

Pros

Booking appointments, taking client payments and selling products all is very easy with Squarespace. It's a very user-friendly platform overall and it also works really well for building websites.

Cons

At this point I honestly haven't come across anything I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AM
alex m.

Food Production, 1-10 employees

Free Trial

4.0

“Fairly simple setup”

Pros

Using Squarespace has been really convenient especially because it's easy to work with and comes with a lot of templates to choose from.

Cons

There are still a couple of downsides, though. The customization options feel a bit limited and the editing process can be somewhat difficult at times.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

CS
Cecil S.

Arts and Crafts, 1-10 employees

More than a year

5.0

“Way too simple to setup”

Pros

The interface is very user friendly and the templates look fantastic. Putting together a visually impressive website is pretty easy too.

Cons

I do wish the templates offered a little more flexibility. There are times when I want finer control over edits but the block-based page structure can limit how precisely I am able to place elements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AS
Anthony S.

Accounting, 11-50 employees

More than a year

4.0

“Comes with plenty of templates”

Pros

Building a website with Squarespace is really easy and since so many people use it, there are lots of helpful resources available whenever you run into trouble. The platform is simple to navigate and the wide range of templates gives you plenty of good options for creating a good-looking site.

Cons

The templates don't always include everything you need and because so many people rely on them, it can be tough to make your website feel truly unique. The AI builder also isn't very useful unless your business fits a more mainstream category.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

GA
Gabriel A.

Package/ Freight Delivery, 1-10 employees

Less than a year

3.0

“full control, frustrating editor”

Pros

Having that much control over the website is a big plus and it's nice being able to change whatever we want whenever we need to.

Cons

Actually editing the site is incredibly difficult. You can set up a layout you're happy with, then publish your updates and suddenly everything moves around. It's really frustrating to deal with and not very user-friendly. It also takes quite a bit of trial and error to figure out how to add new sections, text boxes, images and other elements.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

6

Functionality

4

AJ
Amy J.

Design, 1-10 employees

Less than a year

5.0

“beautiful templates and simple design”

Pros

Designing with Squarespace is really easy. Plus it offers plenty of user-friendly templates and there's a great range of options for all kinds of websites.

Cons

I do wish it allowed more flexibility when placing text and other elements. That would make the platform even better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MK
Mohamed K.

Consumer Services, 51-100 employees

Less than 6 months

4.0

“helpful support”

Pros

Beautiful templates are one of Squarespace's biggest strengths and the drag‑and‑drop builder is very user‑friendly. It's also ready for e‑commerce which makes it a reliable option for selling online. The customer support has been amazing whenever we needed help.

Cons

There's no free plan and the starting price is $16 which can still feel a bit high. Third-party integrations are somewhat limited and the editor can be a little confusing at times.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

DK
David K.

Marketing and Advertising, 11-50 employees

More than a year

5.0

“versatile design platform”

Pros

Squarespace has been an awesome platform for website design and it handles a wide range of needs really well. It works even better when paired with Squarespace's other tools solutions and products which makes the whole ecosystem feel very complete.

Cons

The ecommerce features for digital products and services are really strong but when it comes to selling physical products, there are still a few minor limitations that haven't been addressed yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

JG
Joy G.

Design, 1-10 employees

More than a year

5.0

“powerful drag-and-drop builder”

Pros

Out of all the website builders I have used, Squarespace has been the most capable by far. It lets you build sites with a drag and drop setup so there's no need to know any coding at all.

Cons

Since I began using it in 2020, I haven't run into any issues, even with only basic website development skills.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JB
Janelle B.

Non-Profit Organization Management, 1-10 employees

More than a year

5.0

“flexible tools for non-coders”

Pros

There are tons of options and the platform is very user-friendly. I don't know how to code and had very little web design experience but I was still able to build new sections and create what I needed once the initial design had already been set up by someone else.

Cons

One frustrating moment was when I updated a header on a single page and it ended up changing across every page. I couldn't undo it myself and had to ask the person who originally set up the site to fix it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MS
Mikaela S.

Consumer Goods, 11-50 employees

Less than a year

5.0

“creative freedom that shines”

Pros

Squarespace has been a fantastic outlet for creativity. I really enjoy using it.

Cons

I haven't run into any problems with it at all. It's been working amazingly well for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GI
Gabriel I.

E-Learning, 1-10 employees

Less than 6 months

4.0

“Templates that shine”

Pros

Right out of the box the templates look fantastic and professionally made. The whole platform seems reliable so putting together something that looks impressive doesn't take much effort.

Cons

The downside is how complex it is. Also there is very little room to customize the design and the moment you try to move away from the exact layout they provide, things get complicated fast.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

ZG
Zachary G.

Marketing and Advertising, 1-10 employees

More than a year

5.0

“Really like the helpful integrations”

Pros

Getting a site up and running with Squarespace is very easy. You can start from a template if that fits your needs or build your own site without much hassle. Since the platform is so widely used, there are tons of online resources that make the design process easier to figure out. They also offer domain purchases which makes it a convenient one-stop shop for website needs. On top of that it connects well with plenty of third-party tools like Google Analytics and Meta Pixel so setting those up in Squarespace is much simpler than with many other website builders.

Cons

One thing that holds me back is that it is priced on the higher end compared to other website builders and hosting options.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9