Tom F.
Gambling & Casinos, 51-100 employees
Less than a year
“user-friendly and reliable”
Pros
I find it easy and simple to learn. Plus it handles most things I need without much hassle.
Cons
A few features feel somewhat limited and the pricing is a little on the expensive side.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Ciara R.
Apparel & Fashion, 1-10 employees
Less than a year
“powerful functionality overall”
Pros
Squarespace really stands out to me for how functional it is. It offers the features I need and does a decent job supporting what I want to accomplish.
Cons
The part I am least happy with is the pricing. It feels a bit expensive for what it offers and the price point could be more reasonable.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
Jill O.
Writing and Editing, 1-10 employees
Less than a year
“polished site, friendly backend”
Pros
The public-facing site looks very professional and the creator studio on the backend is simple and user-friendly to work with.
Cons
Pricing can be a bit tough for people who are just starting a website or business but still want a professional looking online presence.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Melissa C.
Graphic Design, 1-10 employees
More than a year
“beautiful sites in no time”
Pros
It lets you put together professional, attractive websites really quickly.
Cons
The interface feels a bit too modular which makes customization harder than it should be.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Haley W.
Retail, 1-10 employees
Less than a year
“fantastic support and usability”
Pros
Everything has been excellent especially the customer service and how simple the platform is to use.
Cons
I honestly haven't run into anything to complain about at this point.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Molly O.
Consumer Services, 1-10 employees
Less than 6 months
“brand-focused builder with amazing ai”
Pros
Squarespace was incredibly fast and using it felt very easy right away. There's a helpful support and how‑to section built in, though I rarely needed it. The range of options for building a brand‑true website is extensive. I really value the no‑code approach because it gave me the confidence to build the site on my own. The AI tools and pre‑designed pages were amazing. They removed a lot of the tedious, time‑consuming work while still letting the final website feel unique.
Cons
The only real downside for me was simply having to build it myself. I understand that's exactly what the platform is meant for and aside from that most things were pretty simple to figure out. Since I have had websites built before, I do think code-based builders can be more complex but they also tend to allow more back-end flexibility and customization. One example is the preset color palettes as I wasn't a fan of all of them although I was still able to find one that worked for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Cardi G.
Retail, 11-50 employees
Less than a year
“flexible website tools and email blasts”
Pros
Pricing has been really good and there are plenty of options available for building a website. I also really enjoy the email blast feature.
Cons
A few of the templates feel somewhat limited but I was still able to find exactly what I needed.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Brandon M.
Retail, 1-10 employees
Less than 6 months
“interface is clean and simple”
Pros
The interface is simple and easy to navigate so getting around the platform is very user friendly.
Cons
The site editor could use some improvement especially with adding more drag and drop functionality.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sam A.
Photography, 1-10 employees
Free Trial
“fast and easy setup”
Pros
Getting a new site online with Squarespace is very easy and the platform seems accessible from the start. The documentation is excellent which helps a lot when setting things up and the built-in ecommerce integration is a really nice bonus.
Cons
There's not much to complain about. Once in a while some of the more obscure settings can be a little hard to find but a quick online search usually turns up the answer.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Nick L.
Music, 1-10 employees
More than a year
“clean event tools and design”
Pros
Keeping event pages updated on Squarespace is really simple and creating them on the website is very easy.
Cons
My only complaint is the rising cost of having email tied to a custom domain.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Arvind G.
Financial Services, 51-100 employees
More than a year
“clean templates available”
Pros
The interface is very user-friendly, with support for multiple languages and a strong selection of templates that make it simple to build a clean, professional looking website.
Cons
It could offer more room for advanced customization. A lot of the setup still depends on the built-in templates already available in the system.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
London R.
Health, Wellness and Fitness, 11-50 employees
More than a year
“beautiful templates and flexibility”
Pros
Using Squarespace has been really easy and I have been able to customize my site quite a bit without any hassle. The templates are beautiful and make it simple to build something that looks professional.
Cons
Honestly it's tough to come up with many downsides because the platform is very user friendly. If I had to mention one thing, I'd say it would be better if the email marketing tools were more powerful instead of relying on a third-party service.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Raynaldo V.
Internet, 1-10 employees
Less than 6 months
“flexible design tools shine”
Pros
With the tools Squarespace provides, I was able to build and apply my own designs and end up with a organized, functional website.
Cons
A few things weren't very clear at first but after reaching out to support, I got the guidance I needed and was able to sort them out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Laila S.
Design, 1-10 employees
Free Trial
“clean design and simple layout”
Pros
The minimal design and simple interface make Squarespace pleasant to use. I also really like the layout because it seems clean, simple and nicely organized.
Cons
The pricing is on the high side. Extra add-ons can get pretty expensive especially for a small business or solo entrepreneur.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Lindsey D.
Food & Beverages, 51-100 employees
More than a year
“fine for basic sites”
Pros
It works well as a website builder when you only need the basics covered.
Cons
The platform really only handles things at a very minimal level. It's a fairly well-known option but it doesn't feel like a good long-term website choice if you're planning to grow a larger brand or company.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
5
Zach M.
Marketing and Advertising, 1-10 employees
More than a year
“clean portfolio builder”
Pros
Putting together a portfolio site with Squarespace is one of the simplest ways to get a professional, clean looking design.
Cons
It does feel like the platform hasn't kept pace with Webflow.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Ben G.
Computer Software, 1-10 employees
Less than 6 months
“simple website setup, disappointing pricing”
Pros
Building a website was really easy and the whole process felt very user friendly.
Cons
The pricing didn't sit well with me and I wasn't happy with the support or the way they handle their marketing.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
5
Functionality
5
Marc-henry D.
Environmental Services, 11-50 employees
Free Trial
“nice site-building options”
Pros
The choices it offered while building a website were really nice and gave me plenty of good-looking options to work with.
Cons
The biggest downsides were the price and the way they would make small changes without letting me know first.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Jennifer S.
Retail, 1-10 employees
Less than a year
“clean websites at your fingertips”
Pros
Putting together different websites with Squarespace is very easy and I can build what I need quickly right at my fingertips.
Cons
One thing I didn't love is that a few of the templates don't feel especially well designed and some of them come across as repetitive. Still, they generally deliver the clean website look you'd expect.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Julie M.
Consumer Services, 11-50 employees
More than a year
“stylish site builder we love”
Pros
Running our website with Squarespace has been a very positive experience. It's simple to use and choosing designs that fit our industry is easy. We also rely on it to keep our blog updated and that has worked out really well for us.
Cons
Honestly I don't have any complaints. We really love it and recommend it to everyone.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10