Cornerstone OnDemand Consulting Reviews

“effective learning plots

Pros

The plots I created during the learning experience were very good.. clear, insightful and visually well-designed. I found they added significant value to my understanding turning abstract concepts into concrete visual patterns that made the material stick. It was a hands-on way to learn that felt both practical and impactful.

Cons

Accessing the learning materials requires many authentication steps and I find it slows me down.

“advanced lms features, Ui could be better

Pros

It offers all the functionality of an advanced LMS and I find it meets most of my learning and administrative needs.

Cons

The user experience feels a bit laggy and I notice the client support team isn't very responsive when I need help.

“confusing learner interface

Pros

When demonstrating compliance it works well and I like that I can adapt my processes to fit the system rather than struggle to force the system to match our old ways.

Cons

From my perspective as a learner the interface is confusing and illogical. I struggle to navigate courses and I find features like the "Request" button instead of "Launch" frustrating.

“User-friendly training tools

Pros

There's so much I can do from detailed reports and instructor-led training (ILT) management to creating full curricula all within the same platform. I've noticed that end users myself included find it incredibly user-friendly right from the start requiring minimal training to navigate and make the most of its features. It's powerful without being overwhelming.

Cons

Configuring all the permissions can be overwhelming at times though I usually manage it with my team.

“scalable for large orgs

Pros

Scalability is excellent and I value that it supports large organizations like ours while also helping me administer compliance training effectively.

Cons

Some UI pages feel outdated and I find reporting features buggy and not very convenient. I wish I could see real-time updates while making changes and I sometimes need more guidance on interconnected admin settings.

“Feature-Rich and Scalable but Setup is a Pain

Pros

It's packed with features, easy to use, and scalable, making it a great long-term solution.

Cons

The set up and implementation of the software was complex and took a lot of time. The cost is pretty high compared to other companies and solutions. The performance of the software can be a bit slow at times.

“Tricky content integration

Pros

Custom report building and admin access features are great and I find them helpful for tracking and managing training programs.

Cons

Integrating licensed content can be tricky and I find report outputs don't always align easily.

“Non-responsive app issues

Pros

Setup is easy for non-technical users and I appreciate the large user community, consultant support and frequent updates.

Cons

Non-responsive screens and app issues make me frustrated and I notice restrictions when attempting changes or corrections.

“analytics made simple with this tool!

Pros

The platform is mostly user-friendly and I find the analytics features provide many useful options.

Cons

Searching for user accounts on the admin side sometimes requires extra scrolling and I find it inconvenient that I can't search active and withdrawn users together without generating a report.

“easy backend setup

Pros

I find backend setup easy which saves me time and reduces frustration.

Cons

I would like to see tenant refreshes happen more frequently, as it would help me keep things up-to-date.

“Feasible learner platform

Pros

It provides an convenient platform for learners and I can easily manage required training while ensuring a regulatory-compliant experience.

Cons

While I appreciate that the platform evolves to allow more administrative functionality, I sometimes feel it takes too long for needed features to be implemented.

“personalized learning paths

Pros

Personalized learning paths using AI, content curation, skills identification and reporting make it versatile and I find all these features improve my workflow.

Cons

I wish there were more out-of-the-box reports and I find that linking content to TalentMarketplace and managing content library licenses could be improved to align my workflow.

“Flexible admin options

Pros

The amount of options for administrators can feel overwhelming at first but I find that once I work with it, I can handle virtually any scenario effectively.

Cons

Some screens feel unnecessarily separated and I find it confusing to locate certain course edits across multiple sections.

“Best HRIS tool for talent management

Pros

I find the Admin interface and security role structure quite useful.

Cons

The security role architecture can be quite confusing, leading to challenges in setting up and maintaining proper access control.

“impressive automation

Pros

Automation features are impressive and I appreciate that they relieve my team of repetitive admin tasks while providing a helpful community and resources.

Cons

I would like this tool to revisit older features, as I notice some still have a very outdated UI.

“expert iT support

Pros

Support from the IT SMEs is excellent and I find their guidance has saved me hours while improving efficiency in implementing new functions.

Cons

The help section can be difficult to understand and I often find myself rereading instructions or using AI to simplify explanations.

“easy to use and validated compliance

Pros

System validation is critical for regulated industries and I find it reassuring that the platform maintains full validation for my compliance needs.

Cons

Technical support has been a major frustration for me, with poor communication and slow responses on tickets that aren't system outages.

“Flexible customization

Pros

Even with a decentralized company structure, it allows for customization and I find this flexibility particularly valuable in managing diverse teams and processes.

Cons

I notice the API cannot be segregated by Organizational Unit which limits flexibility for my administrative tasks.

“easy content management

Pros

I love the ease of uploading content, creating learning events, scheduling sessions and updating them and I find it very useful for our daily compliance and continuing education needs.

Cons

Integration of some apps has been trickier than I expected, for example, aligning Zoom links and Google Calendar with the automated emails the system sends to users who enroll in sessions. I noticed that customer support wasn't able to help much and suggested third-party installation help instead.

“customizable reporting

Pros

The Reporting 2.0 feature is very user-friendly and I appreciate how customizable it is, linking skills and capabilities directly to employee performance and professional development.

Cons

From time to time I run into odd issues like a few eLearning courses not launching for a small group of people regardless of PC or Mac, VILT sessions not marking attendance correctly, or differences in admin experience between platforms. I just have to work around these occasionally.

“aligned processes

Pros

It has helped us align processes and I find that it saves me time while ensuring training is delivered exactly when needed.

Cons

The security permissions can be confusing at first but I find the customer support team really makes up for it with guidance.

“Deep and great features

Pros

All standard LMS features are present and I find the deep level of customization empowers me to manage content effectively while integrating with content providers and HCM systems.

Cons

There's still some inconsistency across the different admin modules and I notice that some areas have modern interfaces while others feel outdated. I also think about whether it would be better to stick with an LMS that's fully integrated into our HCM for a consistent experience.

“simple admin navigation

Pros

administrative side is simple to navigate and I love that configuring security roles and permissions is easy with excellent support available.

Cons

Overall I feel the system's user interface could use an update. I notice it looks a little dated and could be more aesthetically pleasing.

“convenient Ui and great support

Pros

The user interface and design are impressive and I really appreciate the support from the CSOD team, RUGs, Connect Live events and certification opportunities.

Cons

Wish I could choose at the learning object level whether completion is automatic or requires user action. I also would like better user search filters, more demographic info in Express Class lookups and the ability to limit marketing emails. I think exporting standard reports, waitlists and interest lists with emails and divisions would be helpful too.

“Home page efficiency

Pros

home page features are great and I find that areas like "Due Soon" help me prioritize and keep training content fresh and relevant.

Cons

I don't really have any complaints so far. I've worked with around five LMS systems over the years and for my company and size, it checks all the boxes and then some. I wasn't part of the integration process so I can't comment on that.

“Quick implementation

Pros

The platform has an in-depth structure and I find implementing it and transferring old data quick and well-supported.

Cons

If you're new to the platform I find it takes a little time to learn. Depending on the level of integration your department does, you'll need someone who really understands it.

“Varied learning courses

Pros

I find hundreds of learning courses available, from microlearning to multi-day certification programs which suits my varied learning needs.

Cons

Administrator functions can be difficult and I notice I sometimes have to spend extra time figuring them out.

“engaging learning materials

Pros

I can learn from a wide range of materials and I find the events calendar, recordings and quizzes engaging for my development.

Cons

The reporting component can be tricky with the "and" logic and I feel it's more of a technical tool than something meant for casual end users. I rely on it mostly to track completed courses.

“simplified learning culture

Pros

Its simplicity is refreshing and I find that it has transformed our learning culture making onboarding and continuous learning much more enjoyable and meaningful.

Cons

During consultation I wish I had seen a full demo of the product's capabilities. I think seeing the LMS in action would have helped leadership understand the big picture. I noticed that because we didn't, our administration focused on cost rather than potential value which meant adding items later to improve the experience.

“effective compliance admin

Pros

As an admin, I find it Learning extremely helpful for administering compliance training, tracking completions and meeting audit requirements efficiently.

Cons

There aren't many things I can honestly say I dislike about it Learning. I find it's a great product with lots of resources. I do have to be careful when updating courses and curriculum to avoid issues with reversioning.

“customizable api features

Pros

I enjoy how customizable it is and I find that the APIs allow me to fine-tune the system to fit our specific workplace needs.

Cons

While it's very customizable I notice it sometimes falls short of exactly meeting our needs. I just have to get creative and tweak some policies or procedures to make it fit.

“Great cloud-based solution

Pros

Cornerstone stands as a global leader in cloud based talent management solutions.

Cons

A potential downside could be the high demand for reliable compensation and goal-based customer satisfaction.

“Outdated and old admin Ui

Pros

The platform offers flexibility and I find that administrators have plenty of options to adapt it to our organizational requirements.

Cons

With so many options comes a lot to manage and I feel some areas of the admin UI are old and very basic.

“simple reporting tools

Pros

I value the user groups and I find the Reporting 2.0 update particularly convenient and helpful for our reporting needs.

Cons

Finding support can feel isolating and I notice that online modules only help so much for newcomers. I think connecting with more experienced users would really help.

“creative problem solving

Pros

It can handle special use cases and I find that with creativity, know-how and support from the community and Office Hours, I can solve nearly any challenge that arises.

Cons

Sometimes it feels like the system can do so much but I notice it doesn't always do exactly what I need. I still find managing annual training requirements a bit tricky.

“good reports generation

Pros

The reporting tools have really improved since I upgraded to Enhanced Reports. There's so much data I can pull for different business lines and I find it makes tracking training for specific roles much easier. Using Organizational Units to group people is a lifesaver especially since I handle training in a highly regulated environment where role-specific courses are essential.

Cons

Some of our training gets reversioned frequently and I notice that many courses sit within multiple curricula. The process of reversioning a course and updating all the affected curricula can get tedious especially when several classes impact the same curricula. I've had to get creative with turning off emails at certain times so learners don't get repeated "assigned training" notices with every reversion.

“perfect tool for my team!!

Pros

We've put together playlists from curated content that I feel fit our team perfectly. On top of that, I really appreciate being able to upload our own videos which adds a lot to the learning experience.

Cons

We don't use the system in a typical way and I feel being able to customize the learning experience more would be really valuable. I notice that some things our users see aren't relevant to their experience because we can't customize it any further.

“automated learning workflows

Pros

This system lets me automate a ton of tasks which makes managing everything so much simpler. Moving different pieces around in the platform gives me the flexibility I need to ensure the right training reaches the right people exactly when they need it.

Cons

I wish the reporting options were more scalable. I would like to send reports to more than 10 users but the current Reporting 2.0 limit doesn't allow that. I would use this feature much more if I could set it up to send to positions, groups, or other categories rather than just named users.

“simple course tracking

Pros

Learning management has been a dream for me. I can track registrations, complete rosters without stress and I find reporting is very easy. Setting up course assignments once using the OU Groups is a huge time-saver because I know it keeps assigning training automatically to anyone new in that group until I stop it.

Cons

There isn't much I dislike about CSOD Learning, I find it very easy to use. One thing I do wish would be improved is the order of options when creating events and sessions, the "Restrict withdraw" option is in an unusual place and can be hard to find if I'm not aware of where it is.

“all-in-one content management

Pros

The platform can handle everything from SCORM packages and video content to curriculums and annual compliance training and I find it meets all of our learning needs. I did notice a bit of a learning curve at first especially if I hadn't used other LMS platforms but I can rely on their training modules to get me up to speed.

Cons

Some features require extra costs like Microsoft Teams integration for virtual events. I've also noticed that when I need help the support center can be slow to investigate and resolve issues.

“Flexible learning setup

Pros

There are tons of options to configure the system for almost any learning setup and I enjoy how employees and managers get a clean, modern interface. Putting together curricula or playlists is something I like doing because it organizes content neatly for learners.

Cons

I feel parts of the admin interface and test engine are a bit old-fashioned. I wish the learning assignment tool had more flexibility to automate regular repeating actions, like monthly assignments for new employees.

“Wide variety of resources

Pros

I find the best part about learning with CSOD is the variety of resources available and I feel it's easy to keep everything up to date.

Cons

The most disappointing part for me is the lack of automation for mundane and repetitive admin tasks.

“customizable learning paths

Pros

Playlists and other features make learning approachable and I can adjust how much info I share depending on what employees need.

Cons

Customization is possible but I notice it's not as much as I would like. I also find that as an admin, it takes time to master the tool. I wish the reporting function was more visual, perhaps with POWER BI metrics.

“Linked learning and development

Pros

Linking learning with development has been surprisingly simple, even though I work in a review process that isn't standard. I notice the system always finds a way to make it fit our unique approach.

Cons

Being the only admin for our company, I sometimes feel overwhelmed by the sheer number of resources the system provides. I never seem to have enough time to fully learn everything I need to unlock the system's potential.

“structured training programs

Pros

There are so many ways to structure learning here and I appreciate being able to set up self-paced courses, instructor-led sessions with Zoom or Teams integration and full learning paths. I can rely on the great traceability which keeps our programs compliant in a highly regulated environment.

Cons

I notice we lack modern social learning options and in many areas, the system looks outdated. I would like an easy-to-set-up module that brings people together and encourages sharing. I also think managing on-the-job training should be more developed, including easy submissions from users.

“easy content import

Pros

Importing content has been easy, I've brought in both SCORM 1.2 and 2004 files, plus AICC materials from Brainshark and I haven't had any issues.

Cons

While the import process is better than most LMSs, I still notice a lot of metadata has to be entered manually. I can manage it with bulk loader templates but it's still time-consuming.

“This tool is a business essential

Pros

I like how it allows me to manage digital assets using AI powered image recognition, plus it helps handle social media presence even while on the move.

Cons

Cornerstone OnDemand has truly transformed our company. It has had a positive impact, and we've rarely faced any significant issues.

“Using Cornerstone for annual compliance training is good

Pros

It's really convenient to set up various curriculums, upload videos and generate reports to monitor employee progress.

Cons

The configuration options are extensive and consider all the potential ways the product could be used but navigating through them can sometimes be a challenge.

“A solid and reliable LMS

Pros

Cornerstone OnDemand offers a solid REST API with detailed and helpful documentation.

Cons

Setting up API permissions was a bit difficult, but we managed to work through it.

“Perfect solution for our requirements

Pros

The support team is available round the clock so I can always reach out for assistance. The platform is easy to use for both administrators and end users, and they welcome enhancement suggestions to continually evolve based on customer needs.

Cons

It would be great if multiple users could work on an appraisal form simultaneously without having to send it back and forth within the system. Also, it would be helpful to have a more efficient way of tracking enhancement requests.