Cornerstone OnDemand Consulting Reviews

“effective learning plots

Pros

The plots I created during the learning experience were very good.. clear, insightful and visually well-designed. I found they added significant value to my understanding turning abstract concepts into concrete visual patterns that made the material stick. It was a hands-on way to learn that felt both practical and impactful.

Cons

Accessing the learning materials requires many authentication steps and I find it slows me down.

“advanced lms features, Ui could be better

Pros

It offers all the functionality of an advanced LMS and I find it meets most of my learning and administrative needs.

Cons

The user experience feels a bit laggy and I notice the client support team isn't very responsive when I need help.

“confusing learner interface

Pros

When demonstrating compliance it works well and I like that I can adapt my processes to fit the system rather than struggle to force the system to match our old ways.

Cons

From my perspective as a learner the interface is confusing and illogical. I struggle to navigate courses and I find features like the "Request" button instead of "Launch" frustrating.

“User-friendly training tools

Pros

There's so much I can do from detailed reports and instructor-led training (ILT) management to creating full curricula all within the same platform. I've noticed that end users myself included find it incredibly user-friendly right from the start requiring minimal training to navigate and make the most of its features. It's powerful without being overwhelming.

Cons

Configuring all the permissions can be overwhelming at times though I usually manage it with my team.

“scalable for large orgs

Pros

Scalability is excellent and I value that it supports large organizations like ours while also helping me administer compliance training effectively.

Cons

Some UI pages feel outdated and I find reporting features buggy and not very convenient. I wish I could see real-time updates while making changes and I sometimes need more guidance on interconnected admin settings.

“Feature-Rich and Scalable but Setup is a Pain

Pros

It's packed with features, easy to use, and scalable, making it a great long-term solution.

Cons

The set up and implementation of the software was complex and took a lot of time. The cost is pretty high compared to other companies and solutions. The performance of the software can be a bit slow at times.

“Tricky content integration

Pros

Custom report building and admin access features are great and I find them helpful for tracking and managing training programs.

Cons

Integrating licensed content can be tricky and I find report outputs don't always align easily.

“Non-responsive app issues

Pros

Setup is easy for non-technical users and I appreciate the large user community, consultant support and frequent updates.

Cons

Non-responsive screens and app issues make me frustrated and I notice restrictions when attempting changes or corrections.

“analytics made simple with this tool!

Pros

The platform is mostly user-friendly and I find the analytics features provide many useful options.

Cons

Searching for user accounts on the admin side sometimes requires extra scrolling and I find it inconvenient that I can't search active and withdrawn users together without generating a report.

“easy backend setup

Pros

I find backend setup easy which saves me time and reduces frustration.

Cons

I would like to see tenant refreshes happen more frequently, as it would help me keep things up-to-date.

“Feasible learner platform

Pros

It provides an convenient platform for learners and I can easily manage required training while ensuring a regulatory-compliant experience.

Cons

While I appreciate that the platform evolves to allow more administrative functionality, I sometimes feel it takes too long for needed features to be implemented.

“personalized learning paths

Pros

Personalized learning paths using AI, content curation, skills identification and reporting make it versatile and I find all these features improve my workflow.

Cons

I wish there were more out-of-the-box reports and I find that linking content to TalentMarketplace and managing content library licenses could be improved to align my workflow.

“Flexible admin options

Pros

The amount of options for administrators can feel overwhelming at first but I find that once I work with it, I can handle virtually any scenario effectively.

Cons

Some screens feel unnecessarily separated and I find it confusing to locate certain course edits across multiple sections.

“Best HRIS tool for talent management

Pros

I find the Admin interface and security role structure quite useful.

Cons

The security role architecture can be quite confusing, leading to challenges in setting up and maintaining proper access control.

“impressive automation

Pros

Automation features are impressive and I appreciate that they relieve my team of repetitive admin tasks while providing a helpful community and resources.

Cons

I would like this tool to revisit older features, as I notice some still have a very outdated UI.

“expert iT support

Pros

Support from the IT SMEs is excellent and I find their guidance has saved me hours while improving efficiency in implementing new functions.

Cons

The help section can be difficult to understand and I often find myself rereading instructions or using AI to simplify explanations.

“easy to use and validated compliance

Pros

System validation is critical for regulated industries and I find it reassuring that the platform maintains full validation for my compliance needs.

Cons

Technical support has been a major frustration for me, with poor communication and slow responses on tickets that aren't system outages.

“Flexible customization

Pros

Even with a decentralized company structure, it allows for customization and I find this flexibility particularly valuable in managing diverse teams and processes.

Cons

I notice the API cannot be segregated by Organizational Unit which limits flexibility for my administrative tasks.

“easy content management

Pros

I love the ease of uploading content, creating learning events, scheduling sessions and updating them and I find it very useful for our daily compliance and continuing education needs.

Cons

Integration of some apps has been trickier than I expected, for example, aligning Zoom links and Google Calendar with the automated emails the system sends to users who enroll in sessions. I noticed that customer support wasn't able to help much and suggested third-party installation help instead.

“customizable reporting

Pros

The Reporting 2.0 feature is very user-friendly and I appreciate how customizable it is, linking skills and capabilities directly to employee performance and professional development.

Cons

From time to time I run into odd issues like a few eLearning courses not launching for a small group of people regardless of PC or Mac, VILT sessions not marking attendance correctly, or differences in admin experience between platforms. I just have to work around these occasionally.