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Reviews
10to8 Reviews
19 Review(s)
Overall Rating
4.1
19 Review(s)
Rating Distribution
5
(10)
4
(4)
3
(2)
2
(2)
1
(1)
Satisfaction Score
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4.1
19 Review(s)
Rating Distribution
5
(10)
4
(4)
3
(2)
2
(2)
1
(1)
Satisfaction Score
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Filters
Ratings
Provider Size
Time Used
Sort by:
10to8 is a useful and straightforward platform.
10to8 is a useful and straightforward platform.
Pros
Ive been using 10to8 since 2021 and never had any problem. Friendly, simple to implement and effective.
Cons
In the free version, I am not satisfied with the payment of £99 and would like to receive a higher amount.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Dr Maria
Health, Wellness and Fitness, 1-10 employees
April 2023
Affordable but not useful
Affordable but not useful
Pros
It is affordable for my solo studio.
Cons
There are glitches in the booking sessions and payments do not come through. I have been disappointed with their service
Ease of use
4
Value for money
6
Customer Support
5
Functionality
6
Jacqueline
Yoga with Chiana, 1 employees
January 2023
Affordable price
Affordable price
Pros
The price was the biggest factor in deciding. I also like how the software lets me schedule appointments and edit to move them.
Cons
There are a lot of glitches in the system though.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Ryan
Yoga with Chiana, 1 employees
November 2022
The software has been reliable for me for more than three years.
The software has been reliable for me for more than three years.
Pros
Clients find the software user-friendly. I have the option of assigning specific products to particular staff members. The automatic text and email reminders for clients are beneficial.
Cons
No complaints.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Trudy
Not Specified, 1-10 employees
November 2022
Can be tailored to our needs
Can be tailored to our needs
Pros
It is an excellent system and they have included templates for every possible scenario. The customer care answers all my questions immediately.
Cons
I did not have any problem with it and neither did my patients.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Dina
Dina de Bryun, 1 employees
October 2022
Practice Management made easier
Practice Management made easier
Pros
It is very intuitive and makes it so easy to track appointments. My life has become so much easier and I can manage my clinic without any help.
Cons
They should introduce a mobile app as well.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Ewa
Highland Behavior and Training, 1 employees
June 2022
Best for solo practices
Best for solo practices
Pros
It has a single-page scheduling which is so convenient. I was able to get help from customer service even though it was not a part of my plan.
Cons
The calendar has some issues and it sends the wrong reminders.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Valerie
Before and After Baby, 1 employees
March 2022
A good software
A good software
Pros
The ease to compose ones day and to keep track of meetings
Cons
It doesnt have an app. I have to use safari on my phone.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Ewa
Ewa Highland Behaviour and Training, 1 employees
January 2022
Best for scheduling
Best for scheduling
Pros
This makes scheduling really easy for me. Apart from this, I have the choice to automate text messages to the clients and it also works with several emailing platforms so it makes work really easy for me.
Cons
I just had to a lot of work at the beginning to get familiar with the software and for the setup but that doesnt count as a con. It is a great software.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
10
Laura
Owner, 1 employees
September 2021
Functional and simple to use
Functional and simple to use
Pros
This amazing software keeps track of all my meetings and organizes my day in an efficient way
Cons
A demerit is that it doesnt include any app and I have to use safari on my phone.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Eva
Professional Training and Coaching, 1 employees
June 2021
I LOVE IT.
I LOVE IT.
Pros
Very user friendly. It has the best scheduling tools you could ever ask for.
Cons
There isnt anything that I think is bad about this software.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Julie M
Founder, - employees
February 2021
The price was great, but the experience was disappointing.
The price was great, but the experience was disappointing.
Pros
My favorite thing about 10to8 is the price.
Cons
I have been experiencing regular technical issues, specifically delays in registration, which result in financial losses and negatively impact my customer base.
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
Jacqueline
Health, Wellness and Fitness, 1-10 employees
September 2020
Very helpful
Very helpful
Pros
Its customizable and thats my favorite thing about this software. Great customer service
Cons
I did have some issues while customizing but other than that I love it.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Ericka
Sunnyslope Pet Sitter, 1-10 employees
September 2020
False Promises
False Promises
Pros
I am just in shock to see it get 5 stars because I have no good thing to say about it
Cons
Dont fall into the trap. They dont even deliver half of what they promise. Its not easy to use or manage and has been a total waste of money.
Ease of use
2
Value for money
4
Customer Support
2
Functionality
3
Ericka Liza Z.
Owner, 1-10 employees
August 2020
Everything can be customized.
Everything can be customized.
Pros
Its like they know what the situation will be like and already have a template and customization ready for it.
Cons
I love it and my patients have not complained about it either.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Dina
Dr Dina de Bruyn, 1-10 employees
June 2020
The price point is great but not worth it.
The price point is great but not worth it.
Pros
I loved the low cost.
Cons
It crashes a lot.
Ease of use
5
Value for money
4
Customer Support
4
Functionality
6
Jacqueline
Yoga with Chiana, 1-10 employees
June 2020
Great software overall.
Great software overall.
Pros
I love this software because it is so easy to set up and use.
Cons
I wish Google could integrate this so when people made appointments they were automatically added to the software.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Pia
Massaged by Pia, 1-10 employees
March 2020
Needs more functions
Needs more functions
Pros
It has a lot of flexibility.
Cons
Needs more functions to be better.
Ease of use
6
Value for money
6
Customer Support
8
Functionality
7
Cindy
Dr Bushnell, 101-500 employees
June 2019
The 10to8 platform and software have been great and easy to use.
The 10to8 platform and software have been great and easy to use.
Pros
I appreciate the software's two way synchronization feature the most. When I was searching for a scheduling system with this feature before subscribing to the paid service, I faced difficulties as some software didn't sync properly and others couldn't be integrated with MS Outlook. Another useful feature allows me to specify various appointment types. This is particularly important for me as an academic advisor, as it simplifies the process for students to choose the appropriate appointment. The website calendar displays different colors to indicate the type of appointment being offered.
Cons
I wish the color coding between the website and MS Outlook could be synchronized. Color coding is helpful on the website but not in MS Outlook where all appointments appear the same color. The free plan has a limitation of 100 appointments per month, which is not a software-related issue but worth mentioning. I wasn't able to buy extra appointments separately; I had to upgrade my package instead. Even though I was content with my current package, I had no other choice but to upgrade. It may be helpful to offer a separate package only for appointments if customers need more appointments but don't want to upgrade their package entirely.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Francesca
Not Specified, N/A employees
January 2018
Filters
Sort by:
10to8 is a useful and straightforward platform.
10to8 is a useful and straightforward platform.
Pros
Ive been using 10to8 since 2021 and never had any problem. Friendly, simple to implement and effective.
Cons
In the free version, I am not satisfied with the payment of £99 and would like to receive a higher amount.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Dr Maria
Health, Wellness and Fitness, 1-10 employees
April 2023
Affordable but not useful
Affordable but not useful
Pros
It is affordable for my solo studio.
Cons
There are glitches in the booking sessions and payments do not come through. I have been disappointed with their service
Ease of use
4
Value for money
6
Customer Support
5
Functionality
6
Jacqueline
Yoga with Chiana, 1 employees
January 2023
Affordable price
Affordable price
Pros
The price was the biggest factor in deciding. I also like how the software lets me schedule appointments and edit to move them.
Cons
There are a lot of glitches in the system though.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Ryan
Yoga with Chiana, 1 employees
November 2022
The software has been reliable for me for more than three years.
The software has been reliable for me for more than three years.
Pros
Clients find the software user-friendly. I have the option of assigning specific products to particular staff members. The automatic text and email reminders for clients are beneficial.
Cons
No complaints.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Trudy
Not Specified, 1-10 employees
November 2022
Can be tailored to our needs
Can be tailored to our needs
Pros
It is an excellent system and they have included templates for every possible scenario. The customer care answers all my questions immediately.
Cons
I did not have any problem with it and neither did my patients.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Dina
Dina de Bryun, 1 employees
October 2022
Practice Management made easier
Practice Management made easier
Pros
It is very intuitive and makes it so easy to track appointments. My life has become so much easier and I can manage my clinic without any help.
Cons
They should introduce a mobile app as well.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Ewa
Highland Behavior and Training, 1 employees
June 2022
Best for solo practices
Best for solo practices
Pros
It has a single-page scheduling which is so convenient. I was able to get help from customer service even though it was not a part of my plan.
Cons
The calendar has some issues and it sends the wrong reminders.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Valerie
Before and After Baby, 1 employees
March 2022
A good software
A good software
Pros
The ease to compose ones day and to keep track of meetings
Cons
It doesnt have an app. I have to use safari on my phone.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Ewa
Ewa Highland Behaviour and Training, 1 employees
January 2022
Best for scheduling
Best for scheduling
Pros
This makes scheduling really easy for me. Apart from this, I have the choice to automate text messages to the clients and it also works with several emailing platforms so it makes work really easy for me.
Cons
I just had to a lot of work at the beginning to get familiar with the software and for the setup but that doesnt count as a con. It is a great software.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
10
Laura
Owner, 1 employees
September 2021
Functional and simple to use
Functional and simple to use
Pros
This amazing software keeps track of all my meetings and organizes my day in an efficient way
Cons
A demerit is that it doesnt include any app and I have to use safari on my phone.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Eva
Professional Training and Coaching, 1 employees
June 2021
I LOVE IT.
I LOVE IT.
Pros
Very user friendly. It has the best scheduling tools you could ever ask for.
Cons
There isnt anything that I think is bad about this software.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Julie M
Founder, - employees
February 2021
The price was great, but the experience was disappointing.
The price was great, but the experience was disappointing.
Pros
My favorite thing about 10to8 is the price.
Cons
I have been experiencing regular technical issues, specifically delays in registration, which result in financial losses and negatively impact my customer base.
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
Jacqueline
Health, Wellness and Fitness, 1-10 employees
September 2020
Very helpful
Very helpful
Pros
Its customizable and thats my favorite thing about this software. Great customer service
Cons
I did have some issues while customizing but other than that I love it.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Ericka
Sunnyslope Pet Sitter, 1-10 employees
September 2020
False Promises
False Promises
Pros
I am just in shock to see it get 5 stars because I have no good thing to say about it
Cons
Dont fall into the trap. They dont even deliver half of what they promise. Its not easy to use or manage and has been a total waste of money.
Ease of use
2
Value for money
4
Customer Support
2
Functionality
3
Ericka Liza Z.
Owner, 1-10 employees
August 2020
Everything can be customized.
Everything can be customized.
Pros
Its like they know what the situation will be like and already have a template and customization ready for it.
Cons
I love it and my patients have not complained about it either.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Dina
Dr Dina de Bruyn, 1-10 employees
June 2020
The price point is great but not worth it.
The price point is great but not worth it.
Pros
I loved the low cost.
Cons
It crashes a lot.
Ease of use
5
Value for money
4
Customer Support
4
Functionality
6
Jacqueline
Yoga with Chiana, 1-10 employees
June 2020
Great software overall.
Great software overall.
Pros
I love this software because it is so easy to set up and use.
Cons
I wish Google could integrate this so when people made appointments they were automatically added to the software.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Pia
Massaged by Pia, 1-10 employees
March 2020
Needs more functions
Needs more functions
Pros
It has a lot of flexibility.
Cons
Needs more functions to be better.
Ease of use
6
Value for money
6
Customer Support
8
Functionality
7
Cindy
Dr Bushnell, 101-500 employees
June 2019
The 10to8 platform and software have been great and easy to use.
The 10to8 platform and software have been great and easy to use.
Pros
I appreciate the software's two way synchronization feature the most. When I was searching for a scheduling system with this feature before subscribing to the paid service, I faced difficulties as some software didn't sync properly and others couldn't be integrated with MS Outlook. Another useful feature allows me to specify various appointment types. This is particularly important for me as an academic advisor, as it simplifies the process for students to choose the appropriate appointment. The website calendar displays different colors to indicate the type of appointment being offered.
Cons
I wish the color coding between the website and MS Outlook could be synchronized. Color coding is helpful on the website but not in MS Outlook where all appointments appear the same color. The free plan has a limitation of 100 appointments per month, which is not a software-related issue but worth mentioning. I wasn't able to buy extra appointments separately; I had to upgrade my package instead. Even though I was content with my current package, I had no other choice but to upgrade. It may be helpful to offer a separate package only for appointments if customers need more appointments but don't want to upgrade their package entirely.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Francesca
Not Specified, N/A employees
January 2018