Total 20 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

25%

3

Stars

5%

2

Stars

5%

1

Stars

5%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

B
Bronia

Toronto Cardiac Diagnostics, 10-49 employees

5.0

ABELMed review

Pros

ABELMed EMR Software is easy to use, and we learned how to navigate it ourselves because it was user-friendly.

Cons

There should be more options for customizing how the dashboard appears for the users.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

H
Hanny

Ottawa Hospital, 500-999 employees

4.0

ABELMed review

Pros

ABELMed EMR is a good software and they frequently introduce new updates with the latest drugs added into the library. Impressive work.

Cons

They need to add more space to the progress notes section.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

B
Barry

UCH LLC, 2-9 employees

5.0

ABELMed helped us greatly

Pros

Maintaining records of patients and communicating with the staff is easy when you manage your practice.

Cons

It takes a long time to create a new appointment using the scheduling feature.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

H
Hany

The Ottawa Hospital, 500-999 employees

3.0

A Good Quality Product.

Pros

I like most of its features and the user friendly format. Its a good product in accordance with the price range.

Cons

The customer service is unresponsive at times which can be really annoying when you need to get a task done quickly.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

8

D
Daisy

DR PAVRI MEDICINE CORP, 2-9 employees

5.0

We Like It!

Pros

All the staff members and the students love AbelMed! The information is systemically configured and its easier to navigate through it. With this software we do not need to write down everything on paper or to keep track of it! We Highly Recommend it.

Cons

Nothing to Complain About.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

A
Arthur

Disera Medical Centre, 10-49 employees

1.0

Not Worth It!

Pros

The system is affordable and user friendly

Cons

The system is overall, SUPER SLOW! It takes hours to update information or to take notes which makes it very inefficient to use on a daily basis. Also sometimes it takes too many clicks to fax off a prescription. And the customer support is not really helpful at times. A big NO from us!

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

3

Functionality

4

J
Janet

WestEdge Medical Clinic, 2-9 employees

5.0

Feels like Home!

Pros

Been using this software for a long time and I dont plan on replacing it anytime soon. The customer service is superb, always available to help out if any problem arises. ln conclusion I highly recommend this software.

Cons

Not much of a complain but more of a suggestion but if they can add the feature of cloud based software that would be highly appreciated.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A
Aaron

Family Medicine, 2-9 employees

5.0

Definitely a 10/10!

Pros

Perfect layout with a very user-friendly format! Easily customizable and a super supportive support team.

Cons

Nothing to complain about; very satisfied with the results.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

P
Paul

Freeman Orthopedics, 2-9 employees

4.0

Good and able

Pros

We can create charts and add information on the go. Patients are able to access reports from home with the portal.

Cons

It takes too many clicks to get to the insurance claim management module.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7

F
Fay

Visage Medical Center, 2-9 employees

5.0

Wonderful EHR partners

Pros

They make sure that your practice is fully set up to use the system and help with the customization too. Their technical support is wonderful too.

Cons

Nothing bad to say about it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

L
Liz

Lawson Medical Center, 2-9 employees

5.0

Really good

Pros

The software has a great billing feature that lets us manage the insurance claims as well.

Cons

We cannot assign more than one doctor for a single patient.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A
Arthur

Disera Medical Center, 10-49 employees

2.0

This software is a disaster

Pros

The monthly fee is low and customer service is not that bad.

Cons

It is easier to use MS Word. This software makes it difficult to write notes or add prescriptions.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

4

Functionality

5

A
Aaron

FD Family Medicine, 2-9 employees

5.0

Excellent software!

Pros

The layout is great and the icons and text are well-placed to increase usability. We can program the templates and add pre-written text with the click of a button. There are also options to review and sign lab reports which are useful for doctors.

Cons

Scrolling the investigation reports is not that easy and sometimes it skips results.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

D
Daisy

Pavri Medical Corporation, 2-9 employees

4.0

Great for teaching new interns

Pros

We have been using it to teach interns and they find it very helpful. They can easily access the details they need and review a patients file.

Cons

The fax feature has too many bugs and we need to close the current window to send a new message which can be kind of inconvenient.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

9

J
Janet

WestEdge Medical Clinic, 2-9 employees

4.0

ABELMed has won me over

Pros

When we switched from paper to electronic initially, our employees had doubts but the company made the transition so smooth and customer service helped us out whenever we were stuck. I have had no complaints in all the years I have been using ABELMed.

Cons

It is not a cloud-based solution and it would be great if they could upgrade and allow us to access the email addresses from the patient files.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

7

O
Omotayo

Emmanuel Doctors Outreach, 100-499 employees

5.0

Really good

Pros

We can monitor the patient from home through the nurses notes. Patients have reported a smoother experience with regards to checking in and billing.

Cons

There is a long process for approval which wastes time for larger practices.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

8

P
Paul

Rogue Valley Physiotherapy, 2-9 employees

5.0

Facilitates clinic operations

Pros

It is easy to use and makes managing the clinic very convenient. We use it daily and perform all tasks using the software.

Cons

We have never faced an issue with AbelMed.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

H
Hany

The Ottawa Hospital, 500+ employees

5.0

Review

Pros

The reason we chose this software is its quality and value. It is user-friendly. They regularly keep updating the drugs as well.

Cons

Brand names and conventional names are not generally accessible. The space provided for progress notes should be expanded.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

P
Paul

Rouge Valley Physiotherapy, 1-10 employees

5.0

Easy to operate

Pros

AbelMed is easy to operate and it is user-friendly. It is convenient for our facility to work every day.

Cons

There isn’t any con.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

O
Omotayo

Emmanuel Doctors Outreach, 51-100 employees

4.0

Good product.

Pros

It takes into account remote patient monitoring, decreases clinic stay, improves the general patient experience.

Cons

It requires a ton of bottlenecks for institutional endorsement, and numerous clinicians are not ready to relearn.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7