Toronto Cardiac Diagnostics, 10-49 employees
“ABELMed review”
Pros
ABELMed EMR Software is easy to use, and we learned how to navigate it ourselves because it was user-friendly.
Cons
There should be more options for customizing how the dashboard appears for the users.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Ottawa Hospital, 500-999 employees
“ABELMed review”
Pros
ABELMed EMR is a good software and they frequently introduce new updates with the latest drugs added into the library. Impressive work.
Cons
They need to add more space to the progress notes section.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
UCH LLC, 2-9 employees
“ABELMed helped us greatly”
Pros
Maintaining records of patients and communicating with the staff is easy when you manage your practice.
Cons
It takes a long time to create a new appointment using the scheduling feature.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
The Ottawa Hospital, 500-999 employees
“A Good Quality Product.”
Pros
I like most of its features and the user friendly format. Its a good product in accordance with the price range.
Cons
The customer service is unresponsive at times which can be really annoying when you need to get a task done quickly.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
8
DR PAVRI MEDICINE CORP, 2-9 employees
“We Like It!”
Pros
All the staff members and the students love AbelMed! The information is systemically configured and its easier to navigate through it. With this software we do not need to write down everything on paper or to keep track of it! We Highly Recommend it.
Cons
Nothing to Complain About.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Disera Medical Centre, 10-49 employees
“Not Worth It!”
Pros
The system is affordable and user friendly
Cons
The system is overall, SUPER SLOW! It takes hours to update information or to take notes which makes it very inefficient to use on a daily basis. Also sometimes it takes too many clicks to fax off a prescription. And the customer support is not really helpful at times. A big NO from us!
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
3
Functionality
4
WestEdge Medical Clinic, 2-9 employees
“Feels like Home!”
Pros
Been using this software for a long time and I dont plan on replacing it anytime soon. The customer service is superb, always available to help out if any problem arises. ln conclusion I highly recommend this software.
Cons
Not much of a complain but more of a suggestion but if they can add the feature of cloud based software that would be highly appreciated.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Family Medicine, 2-9 employees
“Definitely a 10/10!”
Pros
Perfect layout with a very user-friendly format! Easily customizable and a super supportive support team.
Cons
Nothing to complain about; very satisfied with the results.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Freeman Orthopedics, 2-9 employees
“Good and able”
Pros
We can create charts and add information on the go. Patients are able to access reports from home with the portal.
Cons
It takes too many clicks to get to the insurance claim management module.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
7
Visage Medical Center, 2-9 employees
“Wonderful EHR partners”
Pros
They make sure that your practice is fully set up to use the system and help with the customization too. Their technical support is wonderful too.
Cons
Nothing bad to say about it.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Lawson Medical Center, 2-9 employees
“Really good”
Pros
The software has a great billing feature that lets us manage the insurance claims as well.
Cons
We cannot assign more than one doctor for a single patient.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Disera Medical Center, 10-49 employees
“This software is a disaster”
Pros
The monthly fee is low and customer service is not that bad.
Cons
It is easier to use MS Word. This software makes it difficult to write notes or add prescriptions.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
4
Functionality
5
FD Family Medicine, 2-9 employees
“Excellent software!”
Pros
The layout is great and the icons and text are well-placed to increase usability. We can program the templates and add pre-written text with the click of a button. There are also options to review and sign lab reports which are useful for doctors.
Cons
Scrolling the investigation reports is not that easy and sometimes it skips results.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Pavri Medical Corporation, 2-9 employees
“Great for teaching new interns”
Pros
We have been using it to teach interns and they find it very helpful. They can easily access the details they need and review a patients file.
Cons
The fax feature has too many bugs and we need to close the current window to send a new message which can be kind of inconvenient.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
9
WestEdge Medical Clinic, 2-9 employees
“ABELMed has won me over”
Pros
When we switched from paper to electronic initially, our employees had doubts but the company made the transition so smooth and customer service helped us out whenever we were stuck. I have had no complaints in all the years I have been using ABELMed.
Cons
It is not a cloud-based solution and it would be great if they could upgrade and allow us to access the email addresses from the patient files.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
7
Emmanuel Doctors Outreach, 100-499 employees
“Really good”
Pros
We can monitor the patient from home through the nurses notes. Patients have reported a smoother experience with regards to checking in and billing.
Cons
There is a long process for approval which wastes time for larger practices.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
8
Rogue Valley Physiotherapy, 2-9 employees
“Facilitates clinic operations”
Pros
It is easy to use and makes managing the clinic very convenient. We use it daily and perform all tasks using the software.
Cons
We have never faced an issue with AbelMed.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
The Ottawa Hospital, 500+ employees
“Review”
Pros
The reason we chose this software is its quality and value. It is user-friendly. They regularly keep updating the drugs as well.
Cons
Brand names and conventional names are not generally accessible. The space provided for progress notes should be expanded.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Rouge Valley Physiotherapy, 1-10 employees
“Easy to operate”
Pros
AbelMed is easy to operate and it is user-friendly. It is convenient for our facility to work every day.
Cons
There isn’t any con.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Emmanuel Doctors Outreach, 51-100 employees
“Good product.”
Pros
It takes into account remote patient monitoring, decreases clinic stay, improves the general patient experience.
Cons
It requires a ton of bottlenecks for institutional endorsement, and numerous clinicians are not ready to relearn.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
