ACE Dental Reviews

“ACE Dental is good to manage the Dental operations.

Pros

ACE Dental was fantastic for basic operations in Dental Management.

Cons

ACE Dental struggles with integrating Dental devices and lacks comprehensive 3D modules.

“Beware and Don't get Fooled, wait until you are with them passed 2 yrs.

Pros

If I'm only using it for tasks such as charting, taking notes, and managing claims, I find it incredibly simple and smooth to operate.

Cons

After two years with them, they begin pushing the cloud service, making you pay more for support.

“Good experience with ACE Dental

Pros

Besides Appointment scheduling, I appreciated the insurance feature; I could sub companies, add produce codes, and manage company-patient insurance shares.

Cons

The Dental Charting section has limited options, and Perio charting can't be printed.

“Ace Dental

Pros

The software is intuitive with a clean-modern interface. My team had no trouble learning it.

Cons

Occasionally, the software runs slowly, and updates on other computers lag. In healthcare, real-time information is crucial.

“Horrible customer service!!!

Pros

I've been with them for years, but since I'm switching to more updated software, they took all my patient information out of my computer and won't restore it! They are terrible, and I don't recommend them. This is outdated and cheap software; you need something more current.

Cons

The customer service is absolutely horrible, just terrible.

“ACE review

Pros

Like most people, I think ACE is the best option for most dental clinics. The ability to send mass communication to the staff is invaluable for Dentists. Backing up the system ensures it stays updated and reliable. The client management system is comprehensive, coherent, and adaptable with some practice.

Cons

The system requires practice, and the layout feels outdated by today's standards. It's also not the most affordable option for smaller practices.

“Ace is very good and would recommend for small to midsize businesses.

Pros

Navigating through the modules is smooth, with tabs at the top so I don't have to shift elsewhere. Customer support is quick and easy to reach. The cost is more affordable than other software, and the data is quick.

Cons

The dental images are not on the cloud, but aside from that, it's excellent software for the price.

“Ace dental review

Pros

It's simple to use with minimal training needed for my staff. Very intuitive.

Cons

The cost is fair, though the monthly support fee could be cheaper.

“Limited reports

Pros

It integrates seamlessly and effectively with Dexis, which is the x-ray software we use in our practice.

Cons

There are very few reports available, and the Report Writer is quite limited.

“ACE Dental Review

Pros

The software is intuitive and offers excellent customer support.

Cons

I would strongly prefer if there were a version of the software that is fully compatible and optimized for Mac computers, as this would significantly enhance its accessibility and usability across a broader range of platforms and devices.

“Easy to use

Pros

It is exceptionally compatible with a wide range of systems, and its design is highly intuitive, making it easy to use.

Cons

Honestly, the software is very good to use, but it could benefit from more hints or a diverse section on frequently asked questions.

“ACE is GREAT!

Pros

I love how easy this software program is for our dental office. I am confident that any employee can easily learn the functions within a couple of days. Customer support is exceptional, they're just a phone call away and respond within minutes if I leave a message. If I forget a step, there are tutorials available or a quick call away.

Cons

The only part I dislike is the periodontal charting feature; it could be more refined for a hygienist's needs.

“Great dental products

Pros

Great dental surgical products at a reasonable price.

Cons

There should be more variety in dental products, maybe including more ortho pliers.

“I have been very happy with this software!

Pros

This is a great program for the price. Ace is Windows-based, so no need for a trainer to come to my office. All backups can be sent to the Ace cloud!

Cons

We encounter problems with computers during Windows updates and issues with cloud backups. We need a separate backup for X-rays.

“Excellent Software

Pros

The program is easy to use, making it a great starter program. The live support is very helpful, fast, knowledgeable, and friendly. Highly recommend.

Cons

It's challenging to move a scheduled appointment to another column on the same day. You often have to move it to the hold area first, which can be a nuisance when trying to move something quickly with a patient on the line.

“So happy that we researched before we committed to getting ACE for our office. Best decision made!

Pros

It has everything we need to run our dental office: scheduling, charting, bridging our digital x-rays, employee time clock, claims, etc. They offer excellent customer support, it's intuitive, and very affordable.

Cons

The dental images are not on the cloud, so I can't check my patients' radiographs when I'm not in the office.

“It is professionally designed

Pros

This software is a convenient tool and has helped me a lot in learning dentistry. As a dental hygiene student, I found it useful.

Cons

It would be nice if it were a bit cheaper, but it's already more affordable than most other dental materials.

“Underrated

Pros

The system is intuitive and clean in its design, highly adaptable to various needs, and not at all intimidating. Also, it can be easily and quickly trained to new users, ensuring a smooth transition.

Cons

I'd like to see a "month at a glance" feature on the appointment calendar, with the ability to click a week to open it.

“Great Software

Pros

It's easy to use with lots of features. I can pick and choose which ones to use. It's constantly upgrading with additional options available at minimal cost compared to outsourcing.

Cons

The recall system needs improvement! The accounts are sometimes incorrect, and there should be a better way to enter notes that pop up daily for the office to see.

“Great software

Pros

Great software for a Dental Clinic. It's simple to use and navigate. I would recommend it to all dental clinics.

Cons

The only downside is that the software is not available for other medical clinics; it would be great for nephrology use.