AdaCare Reviews

Pros

I find the support team friendly and always quick to respond to any question or need.

Cons

Perfect for me.. I have had no cons to mention and am very satisfied with the Customer Support Team.

Pros

Very user friendly platform that lets me see all clients at once and easily move shifts around. I also like how easy it is for employees to access and understand.

Cons

For me it is not compatible with some new state requirements which has been a limitation.

Pros

This system is very easy to use and I like that it is an all in one platform for onboarding employees and patients. Payroll and billing are included, making it a complete solution for any agency size.

Cons

I have not found any issues at all with this tool.

Pros

I find the ease of use and the amount of information I can enter very helpful. Payroll is essential and the tool is very accessible.

Cons

This tool is great and I have no complaints about using it.

Pros

From my experience, the customer service has been excellent from start to finish, always handling requests quickly and thoroughly.

Cons

I experienced some inflexibility with taxes being added to billing services through the software.

Pros

It keeps everything under one roof and reminds me of all important tasks.

Cons

Great tool !! I find it helpful that this tool keeps records of anything that is about to expire.

Pros

As a small business I find this platform great. It offers all the features I need at a reasonable cost and the support team is excellent.

Cons

We haven't come across any major cons and I have been happy using the platform.

Pros

I really appreciate how user friendly the system is for scheduling, maintaining caregiver compliance and charting. Their support team is also very helpful.

Cons

No cons... I can't think of anything I dislike about this tool.

Pros

I love how easy it is to see where my caregivers are. When someone calls off, I can quickly find who is available without checking each schedule.

Cons

As a care management firm, I would like to see more options for my care managers though I still find it useful.

Pros

Customer support has been outstanding. I use this tool every day and it's absolutely essential for me.

Cons

I do not face any challenges and I use this tool on a daily basis.

Pros

The flexibility and accuracy of the program are great. I also find it easy to review schedules and make changes once familiar with the system.

Cons

It takes me some practice to get the most out of this tool and I am still learning features that are very helpful. The training modules have been useful for me.

Pros

I like that all my client information is right there and easy to access and update. The system also alerts me if there's a problem.

Cons

I noticed that sometimes the GPS doesn't line up correctly for clients in remote areas and mistakes on buttons can be unforgiving but I appreciate that customer service is always ready to help.

Pros

This tool is easy to use and has helped me manage scheduling, billing, payroll and financial modeling efficiently.

Cons

A more great audit trail feature would be helpful and I would like to see that added.

Pros

Setup process was manageable and the system was clearly designed with the end user in mind. I really appreciate that support is always available, knowledgeable and able to teach. It allows me to run our small home care agency effectively.

Cons

I have no cons to report and I find that the support team always provides what I need when I ask.

Pros

I appreciated how easy it was to learn this software and how well it works for scheduling.

Cons

The color coding could be clearer to make schedules more readable and I noticed this while using the tool.

Pros

For me this tool is very easy to navigate through and I find that its simple layout makes completing tasks much quicker and more efficient.

Cons

At first I found it complicated to do a quick search for patients but I got better with practice.

Pros

Scheduling becomes simple and accurate with this software. My staff has no trouble using it and the reminder alerts are fantastic.

Cons

Our staff and I have found everything great so far especially having access to schedules on mobile devices or computers at home.

Pros

Patient search is easy. I'm new to the system but the learning curve is fairly manageable.

Cons

I wish there were an easier way to search and access records of previous patients. It would save time and make reviewing patient history much more convenient.

Pros

We like that our caregivers can check their schedules which helps keep them accountable. I also appreciate the GPS or phone clock-in and clock-out feature.

Cons

So far, I have not found any complaints about this software.

Pros

I find this tool very helpful for documentation and like how it uses colors to show when a visit is complete or when two visits are scheduled at the same time.

Cons

Nothing stands out to me as something I dislike about this software.