Last Updated
Overview
AdaCare offers web-based software for home care agencies to simplify their operations. Even though its extensive feature set may require an initial adjustment period, its user-friendly interface and integrated family and staff portals lead to better care delivery. All in all, the platform effectively optimizes scheduling and administrative tasks.
Overall Rating
Based on 53 users reviews
4.7
Rating Distribution
Positive
96%
Neutral
4%
Negative
0%
Starting Price
Custom
AdaCare Specifications
- Appointment Management/Scheduling
- Patient Portal
- Mobile App
- Billing And Invoicing
What Is AdaCare?
AdaCare is a web-based management platform designed to help home care agencies centralize administrative, financial, and compliance-related tasks. Its staff management tools assist with compliance by tracking caregiver licenses and certifications. The system also streamlines financial operations by automating timecards for billing and payroll through Electronic Visit Verification (EVV). Additionally, its smart scheduling feature efficiently matches caregivers to clients based on their skills, proximity, and availability, helping agencies optimize resource allocation and improve service quality.
AdaCare Pricing
The software offers the following payment plans to suit diverse business needs and preferences:
- Basic: $99/month + $2.00/client
- Plus: $99/month + $3.00/client
- Complete: $99/month + $4.00/client
- Enterprise: Custom pricing
Disclaimer: The pricing is subject to change.
AdaCare Integrations
The platform integrates with several third-party applications and systems, such as QuickBooks Online and other major accounting solutions, for a connected workflow.
Who Is AdaCare For?
AdaCare is specifically designed to support organizations across the home care and personal support sectors, which may include:
- Home care agencies
- Senior care
- Non-medical home care
- Private duty care
Is AdaCare Right For You?
Home care agencies often face challenges managing complex staff schedules, client billing, and critical compliance documentation simultaneously. AdaCare is built specifically for this industry, centralizing these tasks into a single platform. The software’s comprehensive staff management, along with integrated marketing tools, helps streamline daily operations and enhance overall efficiency. Its adherence to Health Insurance Portability and Accountability Act (HIPAA) standards ensures client data is secure, reducing administrative burdens and compliance risks.
Still doubtful if AdaCare software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
AdaCare Features
Family Portal Access
The ‘Family Portal,’ one of the key AdaCare features, provides 24/7 secure access to care records, schedules, announcements, and designated documents. It allows families to stay informed about caregivers and upcoming visits, promoting transparency and peace of mind.
Payroll And Billing Management
With this feature, payroll and billing processes become more organized through accurate time and mileage tracking for every visit. Flexible pay and billing rate options accommodate varied contracts, while exports to major accounting systems simplify financial reporting and reconciliation.
Smart Scheduling And Calendar Management
The platform simplifies complex home care scheduling through intelligent rules that match caregivers to clients based on skills, location, and availability. Multiple calendar views, drag-and-drop adjustments, and caregiver-specific schedules enhance flexibility, while centralized oversight supports efficient, company-wide coordination.
Marketing And Lead Management
The software streamlines marketing efforts by tracking leads, referrals, and admissions within a unified system. Automated follow-ups, instant alerts, and website lead capture enhance responsiveness, while detailed marketing reports help agencies monitor performance, strengthen relationships, and drive sustainable growth.
Integrated Mapping And Navigation
The software enhances field efficiency with built-in maps, route planning, and real-time traffic updates. Seamless driving directions and optimized route maps support caregivers in reaching clients promptly, reducing travel time and improving overall service reliability.
Pros And Cons of AdaCare
Pros
Responsive support handles requests promptly
Billing and payments work efficiently
Staff scheduling and patient care are simplified
Cons
Limited selection for multiple services simultaneously
Reports could benefit from clearer organization
AdaCare Reviews
Total 53 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars25%
3
Stars4%
2
Stars0%
1
Stars0%
Share your experience
Health, Wellness and Fitness, 11-50 employees
More than a year
“Friendly and responsive support”
Pros
I find the support team friendly and always quick to respond to any question or need.
Cons
Perfect for me.. I have had no cons to mention and am very satisfied with the Customer Support Team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 101-500 employees
More than a year
“User friendly tool with easy shift management”
Pros
Very user friendly platform that lets me see all clients at once and easily move shifts around. I also like how easy it is for employees to access and understand.
Cons
For me it is not compatible with some new state requirements which has been a limitation.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Hospital & Health Care, 1-10 employees
More than a year
“all in one onboarding, payroll, billing”
Pros
This system is very easy to use and I like that it is an all in one platform for onboarding employees and patients. Payroll and billing are included, making it a complete solution for any agency size.
Cons
I have not found any issues at all with this tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What types of AdaCare price plans are available?
The software provides flexible payment plans to accommodate different business needs, including Basic at $99/month + $2.00/client, Plus at $99/month + $3.00/client, Complete at $99/month + $4.00/client, and Enterprise with custom pricing. Contact us to request a personalized AdaCare cost quote based on your institution's requirements.
Does AdaCare offer an API?
The availability of AdaCare’s API is not confirmed.
What language does AdaCare support?
The software supports English only.
Does AdaCare have a mobile app?
No, AdaCare does not offer a native mobile app.
What other apps does AdaCare integrate with?
The platform connects with multiple third-party applications and systems, including QuickBooks Online and other leading accounting solutions, to enable a streamlined workflow.
Who are the typical users of AdaCare?
AdaCare is specifically designed to support organizations across the home care and personal support sectors, which may include home care agencies, senior care, non-medical home care, and private duty care.
What level of support does AdaCare offer?
The platform provides support via contact form, email, and phone.