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Adstra Reviews
16 Review(s)
softwareOverall Rating
4.7
16 Review(s)
Rating Distribution
5
(12)
4
(3)
3
(1)
2
1
Satisfaction Score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Overall Rating
4.7
16 Review(s)
Rating Distribution
5
(12)
4
(3)
3
(1)
2
1
Satisfaction Score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Filters
Ratings
Provider Size
Time Used
Sort by:
Adstra is a great program for x-rays
Adstra is a great program for x-rays
Pros
When we implemented it, integration was smooth. The import and export functions made transferring x-rays effortless, ensuring smooth operation.
Cons
We don't pay a single license fee for multiple office computers. We use the system on several computers, but not enough on some to justify a full license.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ruth
Medical Practice, 11-50 employees
More than a year
April 2023
26 years and going
26 years and going
Pros
Since 1996, when we first opened, we've relied on Adstra Dental Software, previously known as Practice Made Perfect. After evaluating various options, we chose it for its intuitive interface, which was very approachable. None of us at the office are tech-savvy, so the simplicity of this software made everyone comfortable. Moreover, their customer service is exceptional, promptly addressing our needs, questions, and concerns.
Cons
Occasionally, there are computer hiccups or slight data inaccuracies, but most of the time these issues are swiftly fixed or addressed.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joyce
Hospital & Health Care, 11-50 employees
More than a year
September 2022
Dental software
Dental software
Pros
The quality is exceptional, surpassing expectations with its outstanding performance and reliability.
Cons
Importing dental images from emails into the system is NOT seamless.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Andreae
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
September 2022
Excellent
Excellent
Pros
ADSTRA offers a user-friendly experience that is both intuitive and easy to navigate.
Cons
I have nothing negative to say. I've been using this for years, and they always introduce new features.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Saja
Hospital & Health Care, 1-10 employees
More than a year
September 2022
Adstra Management is the software for you
Adstra Management is the software for you
Pros
The performance is truly outstanding, exceeding all expectations with its exceptional quality and reliability.
Cons
Yearly updates cost over $1000, and dentist offices are rarely consulted on these updates, many of which are unnecessary.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Randy
Health, Wellness and Fitness, 11-50 employees
More than a year
September 2022
Adstra Dental Software
Adstra Dental Software
Pros
In general, this software and its features are great for the price.
Cons
Dealing with X-rays and imaging poses challenges. Taking the X-rays is not the problem; it's the process of uploading and attaching them to charts. There's a lot of potential for user errors, and sometimes X-rays go missing.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sumeet
Health, Wellness and Fitness, 11-50 employees
More than a year
April 2022
Features
Features
Pros
The software has been enriched with additional features, enhancing its usability and making it even more intuitive than before.
Cons
There's still a need for a better treatment plan feature.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nhu
Hospital & Health Care, 1-10 employees
More than a year
December 2019
Not a lot of features
Not a lot of features
Pros
Overall, it was satisfactory. It's not the most feature-rich compared to other dental software I've used.
Cons
This software lacked some features found in other dental software. They only provide customer support over the phone; no one visits the office to train the dental team, they do it all via telephone.
Ease of use
10
Value for money
6
Customer Support
8
Functionality
6
Anonymous
Not Specified, 11-50 employees
More than a year
December 2018
Tech support are fabulous! They are extremely patient and want you to succeed.
Tech support are fabulous! They are extremely patient and want you to succeed.
Pros
The ease of use is notable. Their tech support is helpful in maximizing all the features ADSTRA offers efficiently.
Cons
I wish the newest schedule included crosshatching for assistant time. Integrating imaging and charting into management would also be beneficial. A ledger feature within management would eliminate the need for Quickbooks.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anne
Not Specified, N/A employees
Less than 6 months
April 2018
Basic dental program. Good apart from simplicity in viewing accounts.
Basic dental program. Good apart from simplicity in viewing accounts.
Pros
The software includes functionalities such as an appointment scheduler, daily and monthly reporting tools, payment monitoring, personal file management, insurance profile handling, policy administration, and detailed logging of claims.
Cons
Accounting can be confusing. The visual for family accounting isn't easy to navigate in one place. The front desk sometimes struggles with external systems during patient check-out when time is limited.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
7
Norah
Not Specified, N/A employees
More than a year
March 2018
Adstra Dental Software has amazing customer support. Their training when first installed is great.
Adstra Dental Software has amazing customer support. Their training when first installed is great.
Pros
Managing tasks is SIMPLE, especially with the helpful charts and marketing reminders. I can't emphasize enough how excellent the customer support is.
Cons
I'm not a big fan of the modules and having to switch back and forth. I wish you could access everything about a patient from one place. We use a lot of lab fees, but the treatment log only has a spot for fees, not specifically for lab fees. It would be helpful if this could be set up similar to a dental claim form, with two columns for dentist fees and lab fees. Some of our codes can be grouped together, but I have to separate them with a separate lab code.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Jennifer
Health, Wellness and Fitness, 1-10 employees
Less than a year
March 2018
Good overall program, you get this software for the cost and value.
Good overall program, you get this software for the cost and value.
Pros
The software's affordability, compatibility with Dacnet, and consistent customer service are notable strengths.
Cons
The modules can be cumbersome. Not being able to jump to charting from the appointment page, and the charting module itself, needs work.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
evan
Not Specified, N/A employees
Less than 6 months
March 2018
I have been using Adstra since 1999 . It is very easy to use and it takes no time to learn :)
I have been using Adstra since 1999 . It is very easy to use and it takes no time to learn :)
Pros
It handles patient files faster and more efficiently, from booking appointments to treatment and insurance claims submission, seamlessly.
Cons
Sometimes updates introduce new glitches, but these are usually minor and fixed promptly. Occasionally, features that you love disappear with the new updates.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ute
Medical Practice, 1-10 employees
More than a year
March 2018
great
great
Pros
Recently, I discovered the interconnect feature, which allows easy messaging between operations.
Cons
I don't get a preview of every insurance reply, and there should be some sound or flashing notification.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amita
Hospital & Health Care, 1-10 employees
More than a year
March 2018
user friendly, customer support excellent
user friendly, customer support excellent
Pros
Everything is good overall. The quick confirmation and the new patient right-click feature are awesome.
Cons
Suddenly, it gives you an error message and shuts down right in the middle of something. When connected, it does not always go to the correct patient; it jumps from one patient to another.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
sylvia
Not Specified, N/A employees
More than a year
March 2018
A complete dental suite for paperless office
A complete dental suite for paperless office
Pros
For over 7 years, we've utilized ADSTRA's Imaging, Management, and Charting programs, which have effectively streamlined our busy office administration.
Cons
Like all software, there are some changes we'd like, but we've found that the company is responsive to suggested improvements. We pay a support fee for regular updates and technical support. Overall, it's a worthwhile choice.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Gina
Not Specified, N/A employees
Free Trial
July 2014
Filters
Sort by:
Adstra is a great program for x-rays
Adstra is a great program for x-rays
Pros
When we implemented it, integration was smooth. The import and export functions made transferring x-rays effortless, ensuring smooth operation.
Cons
We don't pay a single license fee for multiple office computers. We use the system on several computers, but not enough on some to justify a full license.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ruth
Medical Practice, 11-50 employees
More than a year
April 2023
26 years and going
26 years and going
Pros
Since 1996, when we first opened, we've relied on Adstra Dental Software, previously known as Practice Made Perfect. After evaluating various options, we chose it for its intuitive interface, which was very approachable. None of us at the office are tech-savvy, so the simplicity of this software made everyone comfortable. Moreover, their customer service is exceptional, promptly addressing our needs, questions, and concerns.
Cons
Occasionally, there are computer hiccups or slight data inaccuracies, but most of the time these issues are swiftly fixed or addressed.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joyce
Hospital & Health Care, 11-50 employees
More than a year
September 2022
Dental software
Dental software
Pros
The quality is exceptional, surpassing expectations with its outstanding performance and reliability.
Cons
Importing dental images from emails into the system is NOT seamless.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Andreae
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
September 2022
Excellent
Excellent
Pros
ADSTRA offers a user-friendly experience that is both intuitive and easy to navigate.
Cons
I have nothing negative to say. I've been using this for years, and they always introduce new features.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Saja
Hospital & Health Care, 1-10 employees
More than a year
September 2022
Adstra Management is the software for you
Adstra Management is the software for you
Pros
The performance is truly outstanding, exceeding all expectations with its exceptional quality and reliability.
Cons
Yearly updates cost over $1000, and dentist offices are rarely consulted on these updates, many of which are unnecessary.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Randy
Health, Wellness and Fitness, 11-50 employees
More than a year
September 2022
Adstra Dental Software
Adstra Dental Software
Pros
In general, this software and its features are great for the price.
Cons
Dealing with X-rays and imaging poses challenges. Taking the X-rays is not the problem; it's the process of uploading and attaching them to charts. There's a lot of potential for user errors, and sometimes X-rays go missing.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sumeet
Health, Wellness and Fitness, 11-50 employees
More than a year
April 2022
Features
Features
Pros
The software has been enriched with additional features, enhancing its usability and making it even more intuitive than before.
Cons
There's still a need for a better treatment plan feature.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nhu
Hospital & Health Care, 1-10 employees
More than a year
December 2019
Not a lot of features
Not a lot of features
Pros
Overall, it was satisfactory. It's not the most feature-rich compared to other dental software I've used.
Cons
This software lacked some features found in other dental software. They only provide customer support over the phone; no one visits the office to train the dental team, they do it all via telephone.
Ease of use
10
Value for money
6
Customer Support
8
Functionality
6
Anonymous
Not Specified, 11-50 employees
More than a year
December 2018
Tech support are fabulous! They are extremely patient and want you to succeed.
Tech support are fabulous! They are extremely patient and want you to succeed.
Pros
The ease of use is notable. Their tech support is helpful in maximizing all the features ADSTRA offers efficiently.
Cons
I wish the newest schedule included crosshatching for assistant time. Integrating imaging and charting into management would also be beneficial. A ledger feature within management would eliminate the need for Quickbooks.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anne
Not Specified, N/A employees
Less than 6 months
April 2018
Basic dental program. Good apart from simplicity in viewing accounts.
Basic dental program. Good apart from simplicity in viewing accounts.
Pros
The software includes functionalities such as an appointment scheduler, daily and monthly reporting tools, payment monitoring, personal file management, insurance profile handling, policy administration, and detailed logging of claims.
Cons
Accounting can be confusing. The visual for family accounting isn't easy to navigate in one place. The front desk sometimes struggles with external systems during patient check-out when time is limited.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
7
Norah
Not Specified, N/A employees
More than a year
March 2018
Adstra Dental Software has amazing customer support. Their training when first installed is great.
Adstra Dental Software has amazing customer support. Their training when first installed is great.
Pros
Managing tasks is SIMPLE, especially with the helpful charts and marketing reminders. I can't emphasize enough how excellent the customer support is.
Cons
I'm not a big fan of the modules and having to switch back and forth. I wish you could access everything about a patient from one place. We use a lot of lab fees, but the treatment log only has a spot for fees, not specifically for lab fees. It would be helpful if this could be set up similar to a dental claim form, with two columns for dentist fees and lab fees. Some of our codes can be grouped together, but I have to separate them with a separate lab code.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Jennifer
Health, Wellness and Fitness, 1-10 employees
Less than a year
March 2018
Good overall program, you get this software for the cost and value.
Good overall program, you get this software for the cost and value.
Pros
The software's affordability, compatibility with Dacnet, and consistent customer service are notable strengths.
Cons
The modules can be cumbersome. Not being able to jump to charting from the appointment page, and the charting module itself, needs work.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
evan
Not Specified, N/A employees
Less than 6 months
March 2018
I have been using Adstra since 1999 . It is very easy to use and it takes no time to learn :)
I have been using Adstra since 1999 . It is very easy to use and it takes no time to learn :)
Pros
It handles patient files faster and more efficiently, from booking appointments to treatment and insurance claims submission, seamlessly.
Cons
Sometimes updates introduce new glitches, but these are usually minor and fixed promptly. Occasionally, features that you love disappear with the new updates.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ute
Medical Practice, 1-10 employees
More than a year
March 2018
great
great
Pros
Recently, I discovered the interconnect feature, which allows easy messaging between operations.
Cons
I don't get a preview of every insurance reply, and there should be some sound or flashing notification.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amita
Hospital & Health Care, 1-10 employees
More than a year
March 2018
user friendly, customer support excellent
user friendly, customer support excellent
Pros
Everything is good overall. The quick confirmation and the new patient right-click feature are awesome.
Cons
Suddenly, it gives you an error message and shuts down right in the middle of something. When connected, it does not always go to the correct patient; it jumps from one patient to another.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
sylvia
Not Specified, N/A employees
More than a year
March 2018
A complete dental suite for paperless office
A complete dental suite for paperless office
Pros
For over 7 years, we've utilized ADSTRA's Imaging, Management, and Charting programs, which have effectively streamlined our busy office administration.
Cons
Like all software, there are some changes we'd like, but we've found that the company is responsive to suggested improvements. We pay a support fee for regular updates and technical support. Overall, it's a worthwhile choice.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Gina
Not Specified, N/A employees
Free Trial
July 2014