What Doctors Are Saying: Real Agility EHR Reviews from Healthcare Professionals

“Needs improvement!

Pros

It is oriented towards occupational medical clinic. It is one of the few software that handles billing section like a pro!

Cons

Their customer support is of no use and its not budget friendly. They can do better.

“If you are looking for a transition, go for AgilityOM

Pros

Their training programs targets different individuals who would use different modules. Its really easy to learn and implementation is effortless. Documentation , dashboards and templates are editable and customizable. Moreover, charts are very easy to follow up and read. My company had a smooth transition process and their team is great to make you comfortable with the software.

Cons

We ran into few bumps at first but that is the case with trying any new software.

“For easy schedule of your customers and/or patient use net health software

Pros

Managing bookings and cases is a breeze for both patients and staff, ensuring faster service.

Cons

Installing new updates takes longer compared to similar programs.

“A secure EMR software

Pros

I have recently shifted to this software because of the security features which makes it highly reliable while working with sensitive information. The training process is quite smooth and easy. Highly recommended.

Cons

It requires few additional steps for some tasks which are not essential however, the system is easy to use.

“Nethealth Therapy

Pros

Seamless integration with our existing EMR system and a quick learning curve for users.

Cons

Although continuous upgrades are beneficial, they occasionally result in glitches.

“Great application

Pros

The interface is user-friendly with plenty of options for documentation and data collection.

Cons

System bugs and glitches leading to crashes can delay necessary documentation completion.

“Go for it, its the best.

Pros

They deliver what they promise. All the features are awesome and each one of them has a way of making your task so simple. Online lab results and scanning abilities are one of my favourites.

Cons

I wouldnt give it 5 stars if i had a single thing that i disliked about Agility EMR.

“Pretty easy to use

Pros

It has many great features that no other software has. Love it

Cons

It can be a little time taking sometimes in some certain areas but overall, great experience.

“Optima

Pros

there is nothing positive to say. It is a hassle to access previous treatments or evaluations and there is no shared medical history between disciplines.

Cons

I question the authenticity of positive reviews dated three years or older, suspecting they may be from paid reviewers rather than therapists.

“Assists me to do my work perfectly!

Pros

Obtaining insurance authorizations is easy for me because I have no trouble accessing the necessary documentation.

Cons

Although I rarely have to call customer support, I find their response time to be slow.

“The program is easy to learn and user-friendly, but charting can be challenging.

Pros

Scheduling clients and making adjustments is very simple.

Cons

The program for charting is more delicate than other programs.

“Simple but has some flaws

Pros

I found Optina easy to learn and navigate at the beginning. It is functional and has good features to create unique notes.

Cons

The software keeps shutting down or displaying unexpected messages that prevent me from saving my work. As a result, I have lost several documents.

“A program that can manage all the areas of therapy.

Pros

This program effectively connects different components of home health therapy and provides a product that enables therapists and other users to smoothly manage their tasks throughout the day.

Cons

Home health software programs can be challenging and time-consuming to use when there is a loss of wifi signal. Additionally, onboarding new hires also takes time.

“Support could be better.

Pros

The software was cheap and effective for a small clinic.

Cons

The billing process involved many manual tasks and the customer support was unsatisfactory. It took several hours of waiting on hold to speak with an agent and they did not reply to messages.

“Terrible Support

Pros

The software was budget-friendly and worked perfectly for my small clinic.

Cons

The billing process involved a lot of manual tasks and the customer support was terrible. I did spend hours on hold trying to reach an agent and they would not respond to my messages.

“WHY WE SHOULDN'T HAVE DONE THIS.

Pros

This billing software is the worst I have used in my entire career.

Cons

Migrating data and navigating the system have been overly complex and frustrating.

“Solid Query Tool for a Team

Pros

Aginity is our go-to query tool. It's reasonably priced, easy to use, and the support team is excellent.

Cons

I would like to see features like IntelliSense and autocomplete implemented for better user experience. While error messages have improved, more specific suggestions would be helpful.

“Initial Customer Service Impression was Bad

Pros

I can not find any pros right now. The website lacks information needed to make an informed decision.

Cons

Requesting a demo from Net Health's website led to a frustrating experience. Instead of receiving the expected demonstration, I was subjected to a "discovery" process, reminiscent of a job interview. Despite my insistence, I was unable to schedule the desired demo.

“Not the best EMR

Pros

The EMR template is well-built, and signing off notes in real-time adds credibility.

Cons

It would be more convenient to have all necessary information available on one screen instead of opening multiple windows. For example, saving copay information often requires unnecessary clicks.

“ReDoc review

Pros

Integration with PCC makes this product perfect for SNFs.

Cons

I wish there were better setups available for outpatient services.