What Doctors Are Saying: Real Agility EHR Reviews from Healthcare Professionals

“Optima Healthcare Made My Business So Much Easier

Pros

It is very user-friendly, specifically designed for hospice documentation. The support team is excellent.

Cons

While the cost may be steep, it could be justified if it leads to an increase in our census.

“Too many Features Don't Work

Pros

While the software boasts many features, most are half-baked and unusable. The support is lacking when it comes to fixing these issues.

Cons

Reports generated from the system often contain inconsistent data, leading to discrepancies. Despite seeking support, the issue remains unresolved, reflecting a common response from their team.

“Optima Software

Pros

Staying current with compliance and regulatory changes is made easy.

Cons

Unexpectedly losing documentation due to system glitches is a recurring frustration.

“review

Pros

The ability to customize documents to our facility's needs is invaluable.

Cons

it continuously improves based on therapist feedback, and having scheduling integrated into the system is a convenient feature.

“Optima

Pros

This product is easy to navigate and does not require extensive training. Staff can quickly get up to speed.

Cons

Customizing features comes at an additional cost and requires extensive planning. It would be more convenient if Optima provided all necessary features without additional customization, ensuring consistency across facilities.

“Excellent Product

Pros

I can not say enough about the excellent customer service!

Cons

There are bugs that hinder the software from functioning as desired.

“Awesome!

Pros

As a PT I find it incredibly easy to use Plus the ability to connect from anywhere is a huge plus.

Cons

From a my pov this system was fantastic! It's straightforward and does not require excessive clicking like other platforms.

“Unreliable, lost lots of productivity from daily technical issues

Pros

Navigation is easy and finding documentation is straightforward.

Cons

I have experienced extreme unreliability with daily connectivity issues, lost documentation, and loading errors stemming from Casamba servers. These were non-existent with our previous EMR.

“EASY TO USE

Pros

I am particularly impressed with the intuitive programming

Cons

I have not encountered anything I dislike about it.

“Excellent

Pros

Managing the software setup and processes is very easy. As an administrator it is a lifesaver especially when training new staff.

Cons

every aspect of the software has lived up to expectations.

“PT review

Pros

It simplifies follow-ups and discharges, which is a big plus.

Cons

the fall assessment feature isn't as effective as I hoped.

“Owner/Therapist

Pros

The features are user-friendly and integrate well with our other programs. Plus, it's priced affordably for our small private practice.

Cons

While it does not automate my paperwork, it does offer user-friendly templates which simplify the process.

“ReDoc powered by xfit is an awesome Outpatient EMR for Therapy-PT, OT, and ST

Pros

ReDoc xfit platform/EMR stays current with rules and regulations, making upgrades and releases quickly. They prioritize customer feedback, making it one of the best EMRs for Therapy Services.

Cons

Setting up interfaces required some initial effort, but once completed, the system runs smoothly.

“Great product

Pros

Updates are frequent and the software remains simple to use.

Cons

Lag times and billing issues have been notable drawbacks.

“REDOC

Pros

I love special features like alerts and reminders for therapists especially for Medicare patients' visit tracking.

Cons

Certain features like "finalizing" seem redundant, and there is confusion surrounding setting up multiple treatment cycles.

“Easy set-up and individualizing for your practice

Pros

Their interface is intuitive and easy for both administrative and clinical tasks in rehab therapy. Customization is quick and easy.

Cons

It is inconvenient that I can't have multiple patient notes open simultaneously, requiring multiple clicks to access previous notes.

“enjoyable

Pros

Billing and posting are lightning-fast, which I love.

Cons

Deleting entries is challenging once they're entered into the system.

“I use this daily

Pros

It is straightforward to use, and accessing frequently used exercises and treatments is simple.

Cons

Locating vital signs on daily notes can be difficult.

“ReDoc For Physical Therapy

Pros

The workflow of worksheets and integration of different modules is seamless.

Cons

Significant training was necessary to grasp the nuances of the new system.

“ReDoc Features

Pros

Scheduling patients is a breeze, and batch printing progress notes is convenient. It's great for managing patient information and authorizations.

Cons

We occasionally experience slowdowns, but customer support is responsive in resolving these issues promptly.