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softwareAlign Software Reviews
40 Reviews
Overall Rating
4.9
40 Reviews
Rating Distribution
5
(37)
4
(3)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Overall Rating
4.9
40 Reviews
Rating Distribution
5
(37)
4
(3)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Filters
Specialty
Provider Size
Time Used
The outstanding features really helped boost performance
The outstanding features really helped boost performance
Pros
I used to love using Align at my last job I proposed to the upper management at my current company to switch to Billing Dynamix as their primary IT solution. Thankfully, the software still works exceptionally well with excellent features. The software knocks its competition right out with excellent charting features and a thorough training program. We do all our billing and patient management on this software which rarely disappoints and I love it for taking notes and handling claims. The functionalities have resulted in greater accuracy while saving our time to focus on priority tasks.
Cons
It has always had the problem of very detailed and long training. I get that it’s necessary to get the most out of it but it’s just not for everyone. The only criticism I faced from my colleagues was that they were forced by the management to attend those long training sessions. Although they have learned to love this software all the same, I would personally prefer if they offered a simpler, smaller package for less tech-savvy or small practices. Also, even though they claim that it’s suited for multi-specialty practices, it’s genuinely more focused on chiropractors.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Michelle E.
Hospital & Healthcare, 201-500 employees employees
Feb 22, 2023
A very capable and reliable EHR
A very capable and reliable EHR
Pros
It really takes something to make you enjoy the experience with software, and very few companies have cracked the code. Thankfully, Billing Dynamix is one of them! I have been using Align software for years with different practices I worked with. It has been great in all of those different settings. The best thing about them is the team they have. Very polite and attentive, giving instant replies to small queries and, unlike some competitors, not taking a month and a half for the bigger ones. They have amazing and knowledgeable trainers who make sure you understand everything this software can do. Would totally recommend it!
Cons
It is cloud-based which some would find to be awesome and necessary but to me, it’s kind of a gimmick. I work offline and run a solo practice which means I barely need to access it remotely or face the risk of data theft. Hence, I do not feel the need for it to be on the cloud and not on the clinic hard drive. While that wouldn’t have been a problem, I have to pay a bit extra for the cloud functionality. It’s just that I would appreciate a cheaper option in which I can cut down on the features I don’t need or can work around them.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Rosha D.
Medical Practice, 1-10 employees employees
Jan 12, 2023
A great experience
A great experience
Pros
Learning a new software is usually not enjoyable, but the onboarding process was a smooth process thanks to the training sessions and the softwares usability. Its very instinctive for those familiar with computers and other EMRs and I appreciate the flexibility of note templates.
Cons
So far, I have no concerns regarding the onboarding process and initial usage of this software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Catherine
Medical Practice, 1-10 employees
Less than 6 months
Dec 24, 2022
Good value for money, great for chiropractors
Good value for money, great for chiropractors
Pros
Align has been great for patient management and billing. It is great that it’s purpose-built for chiropractors since there aren’t many alternatives available for us in the market. And then there is the excellent customer team, one person in particular who has been amazing and so patient with us that I cannot stop praising him. I was trained on every module, especially the insurance one since I had basically no knowledge about it. It also has a great layout which helps with the navigation. Plus, it has a solid integration with Review wave.
Cons
What I dislike about align is that it behaves like a spam website, sometimes at least. If it were a free trial then It would have been understandable that the software lacks polish, or doesn’t wanna offer you the full package in order to force the user to purchase an expensive package. And it’s not that. There are numerous ads on the site. The application has this weird pop-up system, especially when logging in which constantly bugs me, and then there are those dialog boxes that require you to interact with them or else they’ll stop you from working at all. It’s not a deal breaker but still very annoying if you think about it.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Ashley G.
Medical Practice, 1-10 employees employees
Nov 30, 2022
Amazing system!!
Amazing system!!
Pros
Navigating and using the system is a piece of cake.
Cons
I have no issues with the system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cathrine
Medical Practice, 1-10 employees
Less than 6 months
Nov 26, 2022
Align
Align
Pros
The integration with the principles of Scaling Up Output Language is seamless.
Cons
Very happy with the produce, nothing to comment here
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Jo
Staffing and Recruiting, 51-200 employees employees
Nov 20, 2022
Niva
Niva
Pros
The instructions and tutorial sessions are straightforward and easy to follow. Thank you for all your assistance.
Cons
Not specifically with the software, but more with finding time.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kristy
Medical Practice, 500+ employees
Less than 6 months
Nov 02, 2022
Good clinic management software with helpful features like one-page lists, performance indicators, etc.
Good clinic management software with helpful features like one-page lists, performance indicators, etc.
Pros
It is great at managing patients and has practically increased my practices efficiency while lowering expenses. ALIGN has excellent optimizations to better manage your workflow and comes with a much-needed priority calendar. I also like how it lists performance indicators to give me a direct view of my clinic’s outlook.
Cons
Customization is not really its strong point. I have tried adding certain items that I need to a document, but it just cannot happen. They need to work on that.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Theresa R.
Health & Wellness, 11-50 Employees employees
Oct 22, 2022
Great Experience
Great Experience
Pros
It is simple to access and comprehend.
Cons
I didn't find any drawbacks with this program.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alexis
Health, Wellness and Fitness, 101-500 employees
Less than 6 months
Oct 05, 2022
Training and ease of software management
Training and ease of software management
Pros
The software is easy to use, and the EHR staff is readily available for comprehensive training with the program.
Cons
None so far! It's a highly useful program for all our practice's needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Veronica
Health, Wellness and Fitness, 500+ employees
Less than 6 months
Sep 23, 2022
Training Review
Training Review
Pros
The systems are straightforward and uncomplicated.
Cons
There wasn't anything I disliked about the system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brianta
Medical Practice, 500+ employees
Less than 6 months
Sep 22, 2022
Billing Dynamix
Billing Dynamix
Pros
The scheduling feature is probably my favorite, although the billing and EHR tab for note taking and claim billing is also excellent.
Cons
There aren't many things I dislike about the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michelle
Medical Practice, 1-10 employees
More than a year
Sep 04, 2022
Excellent software
Excellent software
Pros
This software is incredibly user-friendly. I appreciate the layout and aesthetics, and it integrates seamlessly with Review Wave.
Cons
Nothing at all. All my questions were answered and resolved.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ashley
Medical Practice, 1-10 employees
Less than 6 months
Sep 04, 2022
Thumbs up
Thumbs up
Pros
Its user friendly. I've enjoyed my training sessions.
Cons
I haven't discovered any cons yet. I'll let you know in the future if I do.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Claire
Medical Devices, 500+ employees
Less than 6 months
Sep 02, 2022
Amazing help with billing
Amazing help with billing
Pros
Learning Affinity Billing has been a very easy. I like the trainings and the support provided along the way. The team has been flexible and responsive to all my inquiries. I love the features, and the patient portal is fantastic.
Cons
Learning new software always requires adjustment. Since I'm new, it will take time for me to learn all its capabilities.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Victoria
Mental Health Care, 1-10 employees
Less than 6 months
Jul 06, 2022
Easy to use programs
Easy to use programs
Pros
Navigating through the programs, moving patients, and editing information are all effortless.
Cons
Actually, nothing. The system is great, and I would recommend it to anyone.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shannon
Health, Wellness and Fitness, 11-50 employees
Less than 6 months
Jul 02, 2022
helpful customer service
helpful customer service
Pros
The customer service is extremely helpful! I am truly grateful.
Cons
None.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
laura
Hospital & Health Care, 11-50 employees
Less than 6 months
Jul 02, 2022
Good service
Good service
Pros
I like being able to multitask efficiently within the system.
Cons
Perhaps a separate window for the front desk page and provider page.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
kenny
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Jun 27, 2022
Helpful Program
Helpful Program
Pros
It is easy to use and helps me organize appointments effectively.
Cons
Just getting used to the setup and where everything is located.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessica
Medical Practice, 11-50 employees
Less than 6 months
Jun 24, 2022
Easy to use
Easy to use
Pros
It was a smooth to use! The experience was great and all my questions were promptly answered.
Cons
Cons are something I haven't encountered before. It might take time to grasp.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
tonya
Health, Wellness and Fitness, 1-10 employees
Less than a year
Jun 23, 2022
Second to none.
Second to none.
Pros
The programs functionality and customer service are top-notch.
Cons
Nothing at all. There are no flaws I can find.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Johnny
Hospital & Health Care, 1-10 employees
Less than a year
Jun 23, 2022
Ease
Ease
Pros
The trainer was incredibly helpful and addressed all my questions.
Cons
I don't have any issues with the system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Guerline
Medical Practice, 11-50 employees
Less than 6 months
May 09, 2022
Amazing!!!
Amazing!!!
Pros
The system is simple and easy to manage. I love the ability to personalize it for our clinic.
Cons
I haven't come across any negatives or things that I dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 1-10 employees
Less than 6 months
Apr 10, 2022
Great Experience
Great Experience
Pros
I have used Billing Dynamix in multiple jobs and have thoroughly enjoyed all the services provided. The team is attentive, and I always receive prompt responses to my queries. The trainers are amazing, providing clear and detailed instructions. The follow-ups for ongoing support are excellent.
Cons
I've had a very positive experience using the software, and there aren't many cons I can point out at this time.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rosha
Medical Practice, 1-10 employees
Less than a year
Mar 21, 2022
Software Review
Software Review
Pros
The support team is excellent! It's always reassuring to know someone has your back.
Cons
Nothing that I dislike at the moment. I haven't faced any problems.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tammie
Health, Wellness and Fitness, 1-10 employees
Less than a year
Mar 20, 2022
Dynamix System and Training First Rate
Dynamix System and Training First Rate
Pros
The system is highly user-friendly and practical for our daily operations. The trainer is thorough and ensures we have everything we need to be effective and efficient with the system.
Cons
No cons, just a wish that I had been exposed to this system sooner!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Health, Wellness and Fitness, 500+ employees
Less than 6 months
Mar 11, 2022
Great!
Great!
Pros
The software is very intuitive and user friendly. The training is comprehensive and provides detailed information about each section and its features.
Cons
Some of the options are unnecessary, but only for my specific needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tabi
Medical Practice, 500+ employees
Less than 6 months
Feb 14, 2022
Best EHR ever!!!!
Best EHR ever!!!!
Pros
I love how the software can effectively handle every aspect of running and operating my business.
Cons
Nothing. I have used this software at every clinic I have managed, and I love it. I have no complaints.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shawna
Health, Wellness and Fitness, 1-10 employees
More than a year
Feb 13, 2022
New Review
New Review
Pros
The functions are easy to use, and the system is very user-friendly.
Cons
There is nothing I don't like about the system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angela
Medical Practice, 51-100 employees
Less than 6 months
Feb 07, 2022
Great review
Great review
Pros
It is easy to use, and I can always seek help when needed.
Cons
There are some pop-up messages when signing in.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jacklyn
Hospital & Health Care, 11-50 employees
More than a year
Feb 04, 2022
The Vertical system is extremely easy to navigate and the support team is knowledgeable and helpful.
The Vertical system is extremely easy to navigate and the support team is knowledgeable and helpful.
Pros
Its easy to access and navigate through!
Cons
I can't think of any!!!!!!!!!!!!!!!!!!!!!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kelly
Health, Wellness and Fitness, 500+ employees
Less than 6 months
Feb 02, 2022
vericle review
vericle review
Pros
What I liked the most is its user friendliness.
Cons
What I liked least about this software is the small font.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
caitlin
Hospital & Health Care, 11-50 employees
Less than 6 months
Jan 19, 2022
Great Tool with ease of use
Great Tool with ease of use
Pros
I like the systems ease of navigation. Accessing and managing patient information is a breeze.
Cons
I don't have any cons to mention at the moment.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Shinnea
Medical Practice, 500+ employees
Less than 6 months
Jan 15, 2022
Helpful training
Helpful training
Pros
Its easy to use and there are helpful help links if needed. A great system overall.
Cons
There is nothing I like least about this system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cynthia
Health, Wellness and Fitness, 11-50 employees
Less than 6 months
Jan 02, 2022
Software Review
Software Review
Pros
Its very easy to use and intuitive. The training is thorough giving me confidence in my daily efforts. If I have any questions or concerns, the team is always ready to assist within minutes.
Cons
I wouldn't change anything about the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kesney
Health, Wellness and Fitness, 1-10 employees
Less than a year
Dec 13, 2021
User Friendly
User Friendly
Pros
Finding patient files and scheduling are very easy with this system.
Cons
I would like the ability to create repeat visits more easily.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Roxeanna
Health, Wellness and Fitness, 51-100 employees
More than a year
Dec 07, 2021
Owners perspective
Owners perspective
Pros
The software provides a valuable strategic viewpoint by setting a 3-year plan that is broken down into quarterly priorities. It offers more than just task management and takes a complete business approach. By aligning tasks with priorities, the team can see both the big picture and daily tasks, which makes the whole process interconnected. I really appreciate the dashboard feature that motivates the entire team and the huddles that ensure clear and open communication. The team provides great service and promptly addresses all issues.
Cons
I think some of the features are difficult to use, but I believe they will be improved with new updates. The dashboard could be more informative and should allow for more data entry. Additionally, the task report needs to be refined, and it would be helpful to have more visual aids on my page. If possible, it would be great to have a communication platform for users to discuss the progress of tasks and a chat feature among them.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Mohammed
Building Materials, 51-200 employees employees
May 16, 2021
Building Materials
Building Materials
Pros
It is very straightforward to use the program/software to keep track of your sales figures and contacts made during visits.
Cons
There are no issues with the program. I have not faced any problems with it.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Dino
Building Materials, 11-50 employees employees
Mar 20, 2021
Great Management Tool
Great Management Tool
Pros
The product is designed to be user-friendly and it aligns with the Scaling Up methodology. Additionally, it allows you to keep all your objectives, top priorities, and tasks in one central location.
Cons
Our organization has multiple software products and this new product requires an update from someone. Despite the effort required, the benefits of updating are worth it.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Jory
Information Technology and Services, 51-200 employees employees
Feb 20, 2021
great tool
great tool
Pros
The product is user-friendly and facilitates relevant topic-based connectivity
Cons
Having the ability to create templates for tasks that occur frequently would be helpful.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Ricardo
Food & Beverages, 201-500 employees employees
Jan 20, 2021
Filters
The outstanding features really helped boost performance
The outstanding features really helped boost performance
Pros
I used to love using Align at my last job I proposed to the upper management at my current company to switch to Billing Dynamix as their primary IT solution. Thankfully, the software still works exceptionally well with excellent features. The software knocks its competition right out with excellent charting features and a thorough training program. We do all our billing and patient management on this software which rarely disappoints and I love it for taking notes and handling claims. The functionalities have resulted in greater accuracy while saving our time to focus on priority tasks.
Cons
It has always had the problem of very detailed and long training. I get that it’s necessary to get the most out of it but it’s just not for everyone. The only criticism I faced from my colleagues was that they were forced by the management to attend those long training sessions. Although they have learned to love this software all the same, I would personally prefer if they offered a simpler, smaller package for less tech-savvy or small practices. Also, even though they claim that it’s suited for multi-specialty practices, it’s genuinely more focused on chiropractors.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
8
Michelle E.
Hospital & Healthcare, 201-500 employees employees
Feb 22, 2023
A very capable and reliable EHR
A very capable and reliable EHR
Pros
It really takes something to make you enjoy the experience with software, and very few companies have cracked the code. Thankfully, Billing Dynamix is one of them! I have been using Align software for years with different practices I worked with. It has been great in all of those different settings. The best thing about them is the team they have. Very polite and attentive, giving instant replies to small queries and, unlike some competitors, not taking a month and a half for the bigger ones. They have amazing and knowledgeable trainers who make sure you understand everything this software can do. Would totally recommend it!
Cons
It is cloud-based which some would find to be awesome and necessary but to me, it’s kind of a gimmick. I work offline and run a solo practice which means I barely need to access it remotely or face the risk of data theft. Hence, I do not feel the need for it to be on the cloud and not on the clinic hard drive. While that wouldn’t have been a problem, I have to pay a bit extra for the cloud functionality. It’s just that I would appreciate a cheaper option in which I can cut down on the features I don’t need or can work around them.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Rosha D.
Medical Practice, 1-10 employees employees
Jan 12, 2023
A great experience
A great experience
Pros
Learning a new software is usually not enjoyable, but the onboarding process was a smooth process thanks to the training sessions and the softwares usability. Its very instinctive for those familiar with computers and other EMRs and I appreciate the flexibility of note templates.
Cons
So far, I have no concerns regarding the onboarding process and initial usage of this software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Catherine
Medical Practice, 1-10 employees
Less than 6 months
Dec 24, 2022
Good value for money, great for chiropractors
Good value for money, great for chiropractors
Pros
Align has been great for patient management and billing. It is great that it’s purpose-built for chiropractors since there aren’t many alternatives available for us in the market. And then there is the excellent customer team, one person in particular who has been amazing and so patient with us that I cannot stop praising him. I was trained on every module, especially the insurance one since I had basically no knowledge about it. It also has a great layout which helps with the navigation. Plus, it has a solid integration with Review wave.
Cons
What I dislike about align is that it behaves like a spam website, sometimes at least. If it were a free trial then It would have been understandable that the software lacks polish, or doesn’t wanna offer you the full package in order to force the user to purchase an expensive package. And it’s not that. There are numerous ads on the site. The application has this weird pop-up system, especially when logging in which constantly bugs me, and then there are those dialog boxes that require you to interact with them or else they’ll stop you from working at all. It’s not a deal breaker but still very annoying if you think about it.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Ashley G.
Medical Practice, 1-10 employees employees
Nov 30, 2022
Amazing system!!
Amazing system!!
Pros
Navigating and using the system is a piece of cake.
Cons
I have no issues with the system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cathrine
Medical Practice, 1-10 employees
Less than 6 months
Nov 26, 2022
Align
Align
Pros
The integration with the principles of Scaling Up Output Language is seamless.
Cons
Very happy with the produce, nothing to comment here
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Jo
Staffing and Recruiting, 51-200 employees employees
Nov 20, 2022
Niva
Niva
Pros
The instructions and tutorial sessions are straightforward and easy to follow. Thank you for all your assistance.
Cons
Not specifically with the software, but more with finding time.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kristy
Medical Practice, 500+ employees
Less than 6 months
Nov 02, 2022
Good clinic management software with helpful features like one-page lists, performance indicators, etc.
Good clinic management software with helpful features like one-page lists, performance indicators, etc.
Pros
It is great at managing patients and has practically increased my practices efficiency while lowering expenses. ALIGN has excellent optimizations to better manage your workflow and comes with a much-needed priority calendar. I also like how it lists performance indicators to give me a direct view of my clinic’s outlook.
Cons
Customization is not really its strong point. I have tried adding certain items that I need to a document, but it just cannot happen. They need to work on that.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Theresa R.
Health & Wellness, 11-50 Employees employees
Oct 22, 2022
Great Experience
Great Experience
Pros
It is simple to access and comprehend.
Cons
I didn't find any drawbacks with this program.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alexis
Health, Wellness and Fitness, 101-500 employees
Less than 6 months
Oct 05, 2022
Training and ease of software management
Training and ease of software management
Pros
The software is easy to use, and the EHR staff is readily available for comprehensive training with the program.
Cons
None so far! It's a highly useful program for all our practice's needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Veronica
Health, Wellness and Fitness, 500+ employees
Less than 6 months
Sep 23, 2022
Training Review
Training Review
Pros
The systems are straightforward and uncomplicated.
Cons
There wasn't anything I disliked about the system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brianta
Medical Practice, 500+ employees
Less than 6 months
Sep 22, 2022
Billing Dynamix
Billing Dynamix
Pros
The scheduling feature is probably my favorite, although the billing and EHR tab for note taking and claim billing is also excellent.
Cons
There aren't many things I dislike about the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michelle
Medical Practice, 1-10 employees
More than a year
Sep 04, 2022
Excellent software
Excellent software
Pros
This software is incredibly user-friendly. I appreciate the layout and aesthetics, and it integrates seamlessly with Review Wave.
Cons
Nothing at all. All my questions were answered and resolved.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ashley
Medical Practice, 1-10 employees
Less than 6 months
Sep 04, 2022
Thumbs up
Thumbs up
Pros
Its user friendly. I've enjoyed my training sessions.
Cons
I haven't discovered any cons yet. I'll let you know in the future if I do.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Claire
Medical Devices, 500+ employees
Less than 6 months
Sep 02, 2022
Amazing help with billing
Amazing help with billing
Pros
Learning Affinity Billing has been a very easy. I like the trainings and the support provided along the way. The team has been flexible and responsive to all my inquiries. I love the features, and the patient portal is fantastic.
Cons
Learning new software always requires adjustment. Since I'm new, it will take time for me to learn all its capabilities.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Victoria
Mental Health Care, 1-10 employees
Less than 6 months
Jul 06, 2022
Easy to use programs
Easy to use programs
Pros
Navigating through the programs, moving patients, and editing information are all effortless.
Cons
Actually, nothing. The system is great, and I would recommend it to anyone.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shannon
Health, Wellness and Fitness, 11-50 employees
Less than 6 months
Jul 02, 2022
helpful customer service
helpful customer service
Pros
The customer service is extremely helpful! I am truly grateful.
Cons
None.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
laura
Hospital & Health Care, 11-50 employees
Less than 6 months
Jul 02, 2022
Good service
Good service
Pros
I like being able to multitask efficiently within the system.
Cons
Perhaps a separate window for the front desk page and provider page.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
kenny
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
Jun 27, 2022
Helpful Program
Helpful Program
Pros
It is easy to use and helps me organize appointments effectively.
Cons
Just getting used to the setup and where everything is located.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessica
Medical Practice, 11-50 employees
Less than 6 months
Jun 24, 2022
Easy to use
Easy to use
Pros
It was a smooth to use! The experience was great and all my questions were promptly answered.
Cons
Cons are something I haven't encountered before. It might take time to grasp.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
tonya
Health, Wellness and Fitness, 1-10 employees
Less than a year
Jun 23, 2022
Second to none.
Second to none.
Pros
The programs functionality and customer service are top-notch.
Cons
Nothing at all. There are no flaws I can find.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Johnny
Hospital & Health Care, 1-10 employees
Less than a year
Jun 23, 2022
Ease
Ease
Pros
The trainer was incredibly helpful and addressed all my questions.
Cons
I don't have any issues with the system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Guerline
Medical Practice, 11-50 employees
Less than 6 months
May 09, 2022
Amazing!!!
Amazing!!!
Pros
The system is simple and easy to manage. I love the ability to personalize it for our clinic.
Cons
I haven't come across any negatives or things that I dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
N/A, 1-10 employees
Less than 6 months
Apr 10, 2022
Great Experience
Great Experience
Pros
I have used Billing Dynamix in multiple jobs and have thoroughly enjoyed all the services provided. The team is attentive, and I always receive prompt responses to my queries. The trainers are amazing, providing clear and detailed instructions. The follow-ups for ongoing support are excellent.
Cons
I've had a very positive experience using the software, and there aren't many cons I can point out at this time.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rosha
Medical Practice, 1-10 employees
Less than a year
Mar 21, 2022
Software Review
Software Review
Pros
The support team is excellent! It's always reassuring to know someone has your back.
Cons
Nothing that I dislike at the moment. I haven't faced any problems.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tammie
Health, Wellness and Fitness, 1-10 employees
Less than a year
Mar 20, 2022
Dynamix System and Training First Rate
Dynamix System and Training First Rate
Pros
The system is highly user-friendly and practical for our daily operations. The trainer is thorough and ensures we have everything we need to be effective and efficient with the system.
Cons
No cons, just a wish that I had been exposed to this system sooner!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Health, Wellness and Fitness, 500+ employees
Less than 6 months
Mar 11, 2022
Great!
Great!
Pros
The software is very intuitive and user friendly. The training is comprehensive and provides detailed information about each section and its features.
Cons
Some of the options are unnecessary, but only for my specific needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tabi
Medical Practice, 500+ employees
Less than 6 months
Feb 14, 2022
Best EHR ever!!!!
Best EHR ever!!!!
Pros
I love how the software can effectively handle every aspect of running and operating my business.
Cons
Nothing. I have used this software at every clinic I have managed, and I love it. I have no complaints.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shawna
Health, Wellness and Fitness, 1-10 employees
More than a year
Feb 13, 2022
New Review
New Review
Pros
The functions are easy to use, and the system is very user-friendly.
Cons
There is nothing I don't like about the system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angela
Medical Practice, 51-100 employees
Less than 6 months
Feb 07, 2022
Great review
Great review
Pros
It is easy to use, and I can always seek help when needed.
Cons
There are some pop-up messages when signing in.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jacklyn
Hospital & Health Care, 11-50 employees
More than a year
Feb 04, 2022
The Vertical system is extremely easy to navigate and the support team is knowledgeable and helpful.
The Vertical system is extremely easy to navigate and the support team is knowledgeable and helpful.
Pros
Its easy to access and navigate through!
Cons
I can't think of any!!!!!!!!!!!!!!!!!!!!!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kelly
Health, Wellness and Fitness, 500+ employees
Less than 6 months
Feb 02, 2022
vericle review
vericle review
Pros
What I liked the most is its user friendliness.
Cons
What I liked least about this software is the small font.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
caitlin
Hospital & Health Care, 11-50 employees
Less than 6 months
Jan 19, 2022
Great Tool with ease of use
Great Tool with ease of use
Pros
I like the systems ease of navigation. Accessing and managing patient information is a breeze.
Cons
I don't have any cons to mention at the moment.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Shinnea
Medical Practice, 500+ employees
Less than 6 months
Jan 15, 2022
Helpful training
Helpful training
Pros
Its easy to use and there are helpful help links if needed. A great system overall.
Cons
There is nothing I like least about this system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cynthia
Health, Wellness and Fitness, 11-50 employees
Less than 6 months
Jan 02, 2022
Software Review
Software Review
Pros
Its very easy to use and intuitive. The training is thorough giving me confidence in my daily efforts. If I have any questions or concerns, the team is always ready to assist within minutes.
Cons
I wouldn't change anything about the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kesney
Health, Wellness and Fitness, 1-10 employees
Less than a year
Dec 13, 2021
User Friendly
User Friendly
Pros
Finding patient files and scheduling are very easy with this system.
Cons
I would like the ability to create repeat visits more easily.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Roxeanna
Health, Wellness and Fitness, 51-100 employees
More than a year
Dec 07, 2021
Owners perspective
Owners perspective
Pros
The software provides a valuable strategic viewpoint by setting a 3-year plan that is broken down into quarterly priorities. It offers more than just task management and takes a complete business approach. By aligning tasks with priorities, the team can see both the big picture and daily tasks, which makes the whole process interconnected. I really appreciate the dashboard feature that motivates the entire team and the huddles that ensure clear and open communication. The team provides great service and promptly addresses all issues.
Cons
I think some of the features are difficult to use, but I believe they will be improved with new updates. The dashboard could be more informative and should allow for more data entry. Additionally, the task report needs to be refined, and it would be helpful to have more visual aids on my page. If possible, it would be great to have a communication platform for users to discuss the progress of tasks and a chat feature among them.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Mohammed
Building Materials, 51-200 employees employees
May 16, 2021
Building Materials
Building Materials
Pros
It is very straightforward to use the program/software to keep track of your sales figures and contacts made during visits.
Cons
There are no issues with the program. I have not faced any problems with it.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Dino
Building Materials, 11-50 employees employees
Mar 20, 2021
Great Management Tool
Great Management Tool
Pros
The product is designed to be user-friendly and it aligns with the Scaling Up methodology. Additionally, it allows you to keep all your objectives, top priorities, and tasks in one central location.
Cons
Our organization has multiple software products and this new product requires an update from someone. Despite the effort required, the benefits of updating are worth it.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Jory
Information Technology and Services, 51-200 employees employees
Feb 20, 2021
great tool
great tool
Pros
The product is user-friendly and facilitates relevant topic-based connectivity
Cons
Having the ability to create templates for tasks that occur frequently would be helpful.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Ricardo
Food & Beverages, 201-500 employees employees
Jan 20, 2021