Total 135 reviews

3.6

All reviews are from verified customers

Rating Distribution

5

Stars

29%

4

Stars

30%

3

Stars

22%

2

Stars

7%

1

Stars

13%

Satisfaction score

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

N

Nicole

Health, Wellness and Fitness, 11-50 employees

3.0
May 2022

Easily customizable but complex

Pros

I appreciate being able to customize the software myself, although the process isnt always straightforward.

Cons

The system can be confusing at times.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

8

N

Noel

Hospital & Health Care, 1-10 employees

3.0
May 2022

Strong and Robust tool

Pros

It appears to be safe; there are several features and options, ranging from scheduling to charting in a variety of fields.

Cons

It might take several clicks to get to the final aim were attempting to achieve, and historical notes can be difficult to find at times.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

6

C

Cx

Hospital & Health Care, 500+ employees

Less than a year

1.0
May 2022

Usable, but very inefficient and non-accomodating

Pros

The system provides accessible information, lets us place orders and complete our tasks pretty well.

Cons

Too many unnecessary mouse clicks, frequent crashes and an interface that is hard to navigate (awkward filters, complex visual layout and non-intuitive customization).

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

1

AJ

April J.

Medical Practice, 1-10 employees

3.0
April 2022

Really easy but crashes frequently

Pros

It is really easy to use and very user friendly.

Cons

I keep experiencing frequent crashes right in the middle of searching for a patient's record which disrupts my workflow.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

S

Shiv

Hospital & Health Care, 11-50 employees

1.0
March 2022

Confusing software

Pros

I appreciate the way the data is laid out.

Cons

Tasks that should be easy are made complex.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

2

Functionality

3

N

Nicole

Medical Practice, 500+ employees

More than a year

4.0
March 2022

Decent, but difficult

Pros

Allscripts offers a lot of organization, looks professional and has many features like scheduling and charting all in one window.

Cons

Well it is frustrating that I cannot have the charting document open while switching back to the scheduling page within the same window. I have to open multiple windows just to do that.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K

Kathy

Medical Practice, 1-10 employees

More than a year

4.0
February 2022

Veradigm - Allscripts Eprescribe Stand-alone Program - Great program for a small practice.

Pros

I like that we can track the medications patients have been prescribed and when they were given. It helps us pre-populate refills without needing to re-enter everything from scratch.

Cons

Allscripts phone app is pretty much useless. I have to open a browser on my phone and go directly to the website just to view patient prescription history and send prescriptions. I only use it in emergencies when I do not have access to a computer.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

S

Scott

Greenbaum Eye Associates, 2-9 employees

5.0
January 2022

Happy we signed the contract

Pros

The service is unmatchable. They immediately update information and you can easily add new users to the software. We are happy and will be renewing our contract.

Cons

Nothing.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

9

A

Autumn

Envision Eye Care, 10-49 employees

5.0
December 2021

Easy to learn

Pros

It is very easy to access all the different EMR tools. You dont need to take multiple steps to get through them. You can prescribe medication through it too and send it straight to the pharmacy with the connected system.

Cons

NA

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

S

Samantha

CMA, 10-49 employees

4.0
December 2021

Great centralized program

Pros

User-friendly and lets you save document information so doctors can communicate through notes and memos. The support staff is also updated on the patients status.

Cons

It glitches sometimes.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

7

J

Jessica

Medical Practice, 51-100 employees

More than a year

4.0
December 2021

Worked great for us!

Pros

Allscripts software was simple to use and fairly easy to customize for our practice. It worked well across multiple providers in different departments and at various locations.

Cons

The design is not very appealing. Plus scheduling could be improved with drag-and-drop functionality and it should also track which user cancels or changes appointments. Right now, it only shows who scheduled and the last person to edit. We do not have a built-in POS system, so we use an external one. Moreover having it integrated would have been much more convenient.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D

Dhur

Hospital & Health Care, 11-50 employees

Less than 6 months

3.0
December 2021

Great for Large Hospitals!

Pros

This software lets each provider access patient records from other providers which is helpful for viewing a patients complete medical history without needing to contact other doctors. It also makes it easy to edit patient information whenever updates or changes are necessary. Additionally, the scheduling features are strong which allows us for quick updates and making registration visible to the physician.

Cons

It can be hard to learn due to the sheer number of features. Plus customer service takes a while to respond when requests are submitted.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

A

Andrew

South Dayton Pediatrics, 10-49 employees

4.0
November 2021

The best experience

Pros

It is an easy to use software that helps us run our entire practice. Signing in is easy and you can follow the URL and access data from anywhere.

Cons

A bit expensive though.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

7

J

Jaime

Ballad Health, 1000+ employees

5.0
October 2021

Great for practice management

Pros

The software is so quick and efficient. You do not need to hang around and wait for information to load. I can log in and change the permissions and access for the junior doctors too.

Cons

No cons

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

RM

Reshmi M.

Medical Practice, 1-10 employees

4.0
October 2021

Strong brand recognition and ease

Pros

The strong brand recognition is something I like. As a large number of users already know the system and can navigate it comfortably which makes onboarding and daily use easier.

Cons

As per me custom fields tend to cause issues because there are often better options built into the software that aren't presented clearly to our client-side implementers.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

S

Stephen

Medical Practice, 101-500 employees

More than a year

5.0
October 2021

One of the best EMR

Pros

I liked how you could insert the initial bleeps anywhere. Also it is fully integrated with lab and radiology systems as well.

Cons

To be honest for me it is hard to find any dislikes. Nothing is perfect but this worked well overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Shiv

Acquisitions Leader, 100-499 employees

4.0
August 2021

Easy to use software

Pros

Simple to execute, regulate, utilize, and have the capacity to send prescriptions with the tap of a button using this computer program in this manner sparing beneficial time.

Cons

At times, it takes different clicks to reach the conclusion objective we are attempting to fulfill additionally at times authentic notes truly gotten to be difficult to look at.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

9

K

Kathleen

Chiropractic Professional Center, 2-9 employees

5.0
July 2021

All inclusive software

Pros

Allscripts include all the needs of a medical practice into a single system. It can integrate with other programs as well. It is easy to understand and using the documentation is a seamless experience too.

Cons

NA

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

E

Evangeline

Healthcare Management , 10-49 employees

3.0
June 2021

Great for claims

Pros

It is amazing and we can always get our insurance claims through on time. Very simple to use even for beginners.

Cons

The interface looks outdated and is due for an upgrade.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

6

J

Jamie

Blood Bank of Puloski, 500-999 employees

5.0
June 2021

Love it!

Pros

The software is really user-friendly. I love being able to use it to summarize my notes and treatment plans.

Cons

It sometimes freezes though because my Pc is old.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9