Allscripts EHR Reviews
Total 135 reviews
3.6
All reviews are from verified customers
Rating Distribution
5
Stars29%
4
Stars30%
3
Stars22%
2
Stars7%
1
Stars13%
Satisfaction score
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Maria
Maria Elena Gonzeles MD, 2-9 employees
“Customer service is amazing
Pros
It is very easy to use. We trust the vendors because they have been with us from the start. The customer support is very polite and helpful.
Cons
There are some items on the contract that I did not understand. I suggest you read it
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Rick
Carolina Ophthalmology, 50-99 employees
“Business ethics are solid
Pros
We have signed a contract and happy with this company. It has a flexible scheduling system. The reporting feature is very powerful.
Cons
Their service could use a bit improvement.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Rhonda
CHCW, 100-499 employees
“The best solution
Pros
We no longer have to maintain paper records. The switch over was smooth and now we are organized with streamlined communication.
Cons
The medication prescription window is difficult to use.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Angela
All Women OB-GYN, 11-50 employees
“Brilliant product
Pros
The functions are automated which makes it easy for us to carry out any task. They conduct annual meetings with clients to find out what we want to see in the software.
Cons
There were delays when we were first setting up the system but nothing major.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
10
Zoe
CTCA, 100-499 employees
“The worst software I have ever used
Pros
It does not autofill information for patient examinations I have not done before.
Cons
The electronic forms are terrible. It took the patient more than four attempts yesterday to sign on a consent form.
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
2
Functionality
3
Jess
Hospital and health care, 10-49 employees
“Dynamic flow of data without any issue
Pros
Straightforwardness and dynamism, user-friendly interface.
Cons
Well, there isnt any major con.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Madison
Freelancer, 1000+ employees
“Great Feedback
Pros
It was clear and recorded all nursing homes in an organized way
Cons
It took time to load and broke down often.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Zoe
Medical Practice, 100-499 employees
“AllScripts is the most exceedingly bad EMR that I have worked with
Pros
It does not overpopulate data for exams that I havent done such as cranial nerve exam. But, at that point once more, it doesnt overpopulate anything.
Cons
It takes a very long time to stack so a few of my patients get really restless. It moreover reloads the computer program in the event that you take off it for a whereas which is incredible in terms of understanding security, but once more, it takes until the end of the time to reload.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
6
Functionality
5
Vanessa
Hospital & Healthcare, 1000+ employees
“Best EMR among all
Pros
It is simple and listed the nursing homes in an organized manner
Cons
Shows some glitches sometimes and often breaks down.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Dacia
Hospital and Health Care, 50-99 employees
“Delighted with software
Pros
It is really convenient to add any new product to the inventory list
Cons
All the features in the software are not known.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Robert
Health, Wellness and Fitness, 50-99 employees
“Allscripts Opinion
Pros
It has a great product support. They help us any time of the day, even if it is day or night. You email them your problem and they reply immediately.
Cons
We have been working on this software for a very long time and there are no major problems faced to date.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Anna g
Office Manager, 1-10 employees
“Not worth your money
Pros
The only good thing about this software is that it is very well laid out. It does have many aspects of EHR software.
Cons
Customer support is bad. The software is not flexible, not even a little bit. ITs too expensive for the features it is offering.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
6
Julia S
Nurse Practitioner, 51-100 employees
“Consistent and intelligent
Pros
Our favorite thing about Allscripts is how easy it is to create templates. It is quite easy to navigate.
Cons
This software tends to freeze which can be super annoying sometimes. Once it freezes, we are automatically kicked out of the system.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Kelsey
Beacon Medical Group, N/A employees
“Great software
Pros
Sending referrals is a lot easier. Internal fax is outstanding. Awesome software.
Cons
Tools for documentation are a little weird. No shortcuts or anything.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Shae Lynn B
Clinical Manager, 11-50 employees
“Impressive
Pros
Allscripts offers a high level of customization. It is very easy to navigate. Full marks for its features.
Cons
The support takes a little longer to respond which can cost us a little but other than that, awesome software.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Lori L
Billing Manager, 11-50 employees
“Efficient and Intuitive
Pros
Allscripts is an awesome software and the scheduling feature is awesome. It is very user friendly.
Cons
A lot of steps are required to perform certain tasks which can get quite boring and time-consuming.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
Rhonda
CHCW, 51-100 employees
“It saves time
Pros
I no longer have to physically search for paper charts.
Cons
It proves to be labor-intensive nonetheless.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Stuart P
Office Manager, 1-10 employees
“Needs a lot of improvements
Pros
MIPS portal is very nice. Good features
Cons
Crashes a lot and very expensive for what it is and what it offers
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
6
Heather H
Referral Coordinator, 500+ employees
“Can do better
Pros
Charting is really simple. It makes communication very easy.
Cons
Unable to see a patients insurance card through the chart.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Amy
Advanced HealthCare, 11-50 employees
“Very useful
Pros
you can track things and maintain records.
Cons
they change their login setting a lot which is annoying.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
9