Total 135 reviews

3.6

All reviews are from verified customers

Rating Distribution

5

Stars

29%

4

Stars

30%

3

Stars

22%

2

Stars

7%

1

Stars

13%

Satisfaction score

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

M

Maria

Maria Elena Gonzeles MD, 2-9 employees

5.0
June 2021

Customer service is amazing

Pros

It is very easy to use. We trust the vendors because they have been with us from the start. The customer support is very polite and helpful.

Cons

There are some items on the contract that I did not understand. I suggest you read it

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

R

Rick

Carolina Ophthalmology, 50-99 employees

5.0
April 2021

Business ethics are solid

Pros

We have signed a contract and happy with this company. It has a flexible scheduling system. The reporting feature is very powerful.

Cons

Their service could use a bit improvement.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

R

Rhonda

CHCW, 100-499 employees

5.0
April 2021

The best solution

Pros

We no longer have to maintain paper records. The switch over was smooth and now we are organized with streamlined communication.

Cons

The medication prescription window is difficult to use.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A

Angela

All Women OB-GYN, 11-50 employees

5.0
April 2021

Brilliant product

Pros

The functions are automated which makes it easy for us to carry out any task. They conduct annual meetings with clients to find out what we want to see in the software.

Cons

There were delays when we were first setting up the system but nothing major.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

10

Z

Zoe

CTCA, 100-499 employees

1.0
April 2021

The worst software I have ever used

Pros

It does not autofill information for patient examinations I have not done before.

Cons

The electronic forms are terrible. It took the patient more than four attempts yesterday to sign on a consent form.

Rating Distribution

Ease of use

4

Value for money

2

Customer Support

2

Functionality

3

J

Jess

Hospital and health care, 10-49 employees

4.0
March 2021

Dynamic flow of data without any issue

Pros

Straightforwardness and dynamism, user-friendly interface.

Cons

Well, there isnt any major con.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

M

Madison

Freelancer, 1000+ employees

3.0
March 2021

Great Feedback

Pros

It was clear and recorded all nursing homes in an organized way

Cons

It took time to load and broke down often.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

8

Z

Zoe

Medical Practice, 100-499 employees

2.0
March 2021

AllScripts is the most exceedingly bad EMR that I have worked with

Pros

It does not overpopulate data for exams that I havent done such as cranial nerve exam. But, at that point once more, it doesnt overpopulate anything.

Cons

It takes a very long time to stack so a few of my patients get really restless. It moreover reloads the computer program in the event that you take off it for a whereas which is incredible in terms of understanding security, but once more, it takes until the end of the time to reload.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

5

V

Vanessa

Hospital & Healthcare, 1000+ employees

4.0
March 2021

Best EMR among all

Pros

It is simple and listed the nursing homes in an organized manner

Cons

Shows some glitches sometimes and often breaks down.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

D

Dacia

Hospital and Health Care, 50-99 employees

4.0
February 2021

Delighted with software

Pros

It is really convenient to add any new product to the inventory list

Cons

All the features in the software are not known.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

R

Robert

Health, Wellness and Fitness, 50-99 employees

5.0
February 2021

Allscripts Opinion

Pros

It has a great product support. They help us any time of the day, even if it is day or night. You email them your problem and they reply immediately.

Cons

We have been working on this software for a very long time and there are no major problems faced to date.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

AG

Anna g

Office Manager, 1-10 employees

2.0
October 2020

Not worth your money

Pros

The only good thing about this software is that it is very well laid out. It does have many aspects of EHR software.

Cons

Customer support is bad. The software is not flexible, not even a little bit. ITs too expensive for the features it is offering.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

6

JS

Julia S

Nurse Practitioner, 51-100 employees

4.0
October 2020

Consistent and intelligent

Pros

Our favorite thing about Allscripts is how easy it is to create templates. It is quite easy to navigate.

Cons

This software tends to freeze which can be super annoying sometimes. Once it freezes, we are automatically kicked out of the system.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

K

Kelsey

Beacon Medical Group, N/A employees

4.0
October 2020

Great software

Pros

Sending referrals is a lot easier. Internal fax is outstanding. Awesome software.

Cons

Tools for documentation are a little weird. No shortcuts or anything.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

SLB

Shae Lynn B

Clinical Manager, 11-50 employees

5.0
October 2020

Impressive

Pros

Allscripts offers a high level of customization. It is very easy to navigate. Full marks for its features.

Cons

The support takes a little longer to respond which can cost us a little but other than that, awesome software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

LL

Lori L

Billing Manager, 11-50 employees

4.0
October 2020

Efficient and Intuitive

Pros

Allscripts is an awesome software and the scheduling feature is awesome. It is very user friendly.

Cons

A lot of steps are required to perform certain tasks which can get quite boring and time-consuming.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

7

R

Rhonda

CHCW, 51-100 employees

4.0
October 2020

It saves time

Pros

I no longer have to physically search for paper charts.

Cons

It proves to be labor-intensive nonetheless.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

9

SP

Stuart P

Office Manager, 1-10 employees

3.0
October 2020

Needs a lot of improvements

Pros

MIPS portal is very nice. Good features

Cons

Crashes a lot and very expensive for what it is and what it offers

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

6

HH

Heather H

Referral Coordinator, 500+ employees

3.0
October 2020

Can do better

Pros

Charting is really simple. It makes communication very easy.

Cons

Unable to see a patients insurance card through the chart.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

A

Amy

Advanced HealthCare, 11-50 employees

4.0
October 2020

Very useful

Pros

you can track things and maintain records.

Cons

they change their login setting a lot which is annoying.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

9