AltaPoint Reviews

Pros

AltaPoint is pretty easy to use and understand, and the navigation is great too. But I did like to use it a bit longer before I really dive into the pros and cons of the software.

Cons

This software has caused a lot of glitches for me and my colleagues. It keeps freezing up and really messes with our workflow which makes it harder for us to stay productive.

Pros

AltaPoint Practice makes it really easy for me to schedule patient appointments and manage their profiles.

Cons

The customer care could definitely be more responsive. It would be great if they were quicker in addressing our issues and providing support when needed.

Pros

AltaPoint has made it super easy for me to schedule patient appointments and keep their profiles organized. It is a really helpful software and a big time-saver for me and my team.

Cons

This product worked without any problems and I didnt have any issues with Altapoint.

Pros

It's been super beneficial for our practice. We can now check in and check out patients using electronic forms, which means no more paperwork! It is really made everything more efficient and I am honestly very impressed.

Cons

The customer care is not available at all times and we have to wait a few hours sometimes. This wastes our important time.

Pros

It is one of the only companies offering a good deal on the purchase of software and you do not need to make monthly payments. We expanded from single to multi-user with no issues at all.

Cons

We do not have any cons to report for this software.

Pros

The billing batch feature has been super helpful for our accounts department. It makes things a lot more efficient. Plus, customer service is great as they always call back right away whenever we need help.

Cons

Training is very expensive and let me tell you it requires a lot of effort if you want to learn it on your own.

Pros

I honestly cannot find anything good about it.

Cons

Everything about it is a problem. For example, a lot of the features like the date of diagnosis and the list of symptoms, just disappeared out of nowhere. And every time I call customer service, they say they will get back to me, but they never actually do.

Pros

It's basic and simple to use which I really like. The support team is awesome as they are always working hard and go above and beyond. Their service is great, and they always respond quickly whenever I reach out.

Cons

Well the system is missing a lot of essential features, especially when it comes to reporting.

Pros

I have been using AltaPoint for over 12 years now, and it is been nothing but great. I love how easy it is to use and the staff is super friendly. They always make sure any issues I run into get resolved as quickly as possible.

Cons

The issue that I have faced while using this is that there is some problem with the printing of the forms. They dont come out right.

Pros

If you’re starting your practice, then this system is something that you need. The company would walk you thru and will help you. The support team is great, they are always there to help and if they are unable due to any reason, they will always get back to you.

Cons

It doesn’t have an EHR. The only reason we switched was that we needed an EHR.

Pros

I would recommend this tool to everyone as it is simply great and can be used in all healthcare fields.

Cons

No cons. The software is working fine for us.

Pros

It is simple and easy to use. The support team is very hard-working, they always over-deliver. Their service is amazing, and they always give prompt responses whenever I need.

Cons

The system is missing a few core functionalities, mainly reporting.