softwareAltaPoint Practice Management Software Reviews
15 Reviews
Overall Rating
4
15 Reviews
Rating Distribution
5
(5)
4
(6)
3
(3)
2
(1)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4
15 Reviews
Rating Distribution
5
(5)
4
(6)
3
(3)
2
(1)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Filters
Specialty
Provider Size
Time Used
Its not bad
Its not bad
Pros
AltaPoint is easy to navigate and understand and has good navigation, but I want to use it a little longer before pointing out the pros and cons of the software.
Cons
This software has caused glitches for me and my colleagues. It keeps glitching and hinders workflow productivity!
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
Rosemary
Isk Institute, 201-500 employees employees
Nov 06, 2022
A Great Product
A Great Product
Pros
AltaPoint Practice makes it easy to schedule patient appointments and manage patient profiles.
Cons
The customer care side of things can be more responsive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Kathy
Small Buisness, 10-49 employees
Aug 17, 2022
A great product
A great product
Pros
AltaPoint made it simple to plan patient arrangements and organize patient profiles. A very helpful software.
Cons
This product worked without any problems and I didnt have any issues with Altapoint.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
9
Amanda
Renewable and Environment, 10-49 employees
May 16, 2022
Altapoint is amazing
Altapoint is amazing
Pros
It has been very beneficial for our practice. We can check in and check-out patients with electronic forms. There is no more paperwork. Impressive work.
Cons
The customer care is not available at all times and we have to wait a few hours sometimes. Wastes our important time.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Tiffany
Southwest Kidney Institute, 50-99 employees
Apr 28, 2022
Wonderful multiple user experience
Wonderful multiple user experience
Pros
It is one of the only companies offering a good deal on the purchase of software and you do not need to make monthly payments. We expanded from single to multi-user with no issues at all.
Cons
We do not have any cons to report for this software.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
10
Elizabeth
Dr Elizabeth S. Hawkins, 2-9 employees
Mar 26, 2022
Requires some effort
Requires some effort
Pros
The billing batch feature is very useful to the accounts department. The customer service calls back immediately.
Cons
Training is very expensive and it requires a lot of effort if you want to learn it on your own.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Angela
Friendship Chiropractic Center, 10-49 employees
May 04, 2021
BAD SOFTWARE
BAD SOFTWARE
Pros
Nothing good about it
Cons
A lot of the features like date of diagnosis and list of symptoms disappear. When I call the customer service they say they will get back to me but then they never do.
Ease of use
4
Value for money
5
Customer Support
4
Functionality
5
Paul
Natural Health Chiropractic, 2-9 employees
Apr 27, 2021
Altapoint Review
Altapoint Review
Pros
It has a great navigation system and the ease of use is why I have given it 3 stars.
Cons
Glitches made the software cumbersome to use and so I do not like it much.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
6
Rosemary
Isk Institute, 100-499 employees
Apr 09, 2021
Its a great software but has some flaws
Its a great software but has some flaws
Pros
It is great for a starter software and you can get all the basic amenities. The training is exceptional and the company will get you through all the modules.
Cons
It does not have any additional features even though it has the same price as others.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Brett
Harrison Sports Medicine, 2-9 employees
Apr 07, 2021
Amazing Support
Amazing Support
Pros
It is basic and simple to utilize. The support group is exceptionally hard-working, they continuously over-deliver. Their benefit is amazing, and they continuously deliver prompt responses.
Cons
The framework is missing many core functionalities, primarily reporting.
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Billy
FECCVA , 2-9 employees
Mar 30, 2021
Altapoint is just acceptable
Altapoint is just acceptable
Pros
It is easy to use and understand and contains a good navigation system.
Cons
The main problem associated with this software is that it doesnt function normally. It was really hard to use for me and my employees.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Rosemary
Medical Practice, 100-499 employees
Feb 26, 2021
Very user friendly
Very user friendly
Pros
It has been more than 12 years that I have been using AltaPoint and it has been nothing but great. I love how it is so easy to use. The staff has been super friendly too, they make sure that the issues faced are resolved as soon as possible.
Cons
The issue that I have faced while using this is that there is some problem with the printing of the forms. They dont come out right.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Rick
Advanced Healthcare Business, - employees
Sep 03, 2020
good but a bit outdated
good but a bit outdated
Pros
If you’re starting your practice, then this system is something that you need. The company would walk you thru and will help you. The support team is great, they are always there to help and if they are unable due to any reason, they will always get back to you.
Cons
It doesn’t have an EHR. The only reason we switched was that we needed an EHR.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Brett
Harrison Sports Chiropractic, 2-10 employees employees
Aug 14, 2018
Great tool
Great tool
Pros
I would recommend this tool to everyone as it is simply great and can be used in all healthcare fields.
Cons
None.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Tiffany
Southwest kidney institute, 51-200 employees employees
Jan 11, 2018
excellent support
excellent support
Pros
It is simple and easy to use. The support team is very hard-working, they always over-deliver. Their service is amazing, and they always give prompt responses.
Cons
The system is missing a few core functionalities, mainly reporting.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
6
marshall
FECCVA, 11-50 employees employees
Oct 11, 2016
Filters
Its not bad
Its not bad
Pros
AltaPoint is easy to navigate and understand and has good navigation, but I want to use it a little longer before pointing out the pros and cons of the software.
Cons
This software has caused glitches for me and my colleagues. It keeps glitching and hinders workflow productivity!
Ease of use
9
Value for money
8
Customer Support
9
Functionality
7
Rosemary
Isk Institute, 201-500 employees employees
Nov 06, 2022
A Great Product
A Great Product
Pros
AltaPoint Practice makes it easy to schedule patient appointments and manage patient profiles.
Cons
The customer care side of things can be more responsive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Kathy
Small Buisness, 10-49 employees
Aug 17, 2022
A great product
A great product
Pros
AltaPoint made it simple to plan patient arrangements and organize patient profiles. A very helpful software.
Cons
This product worked without any problems and I didnt have any issues with Altapoint.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
9
Amanda
Renewable and Environment, 10-49 employees
May 16, 2022
Altapoint is amazing
Altapoint is amazing
Pros
It has been very beneficial for our practice. We can check in and check-out patients with electronic forms. There is no more paperwork. Impressive work.
Cons
The customer care is not available at all times and we have to wait a few hours sometimes. Wastes our important time.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Tiffany
Southwest Kidney Institute, 50-99 employees
Apr 28, 2022
Wonderful multiple user experience
Wonderful multiple user experience
Pros
It is one of the only companies offering a good deal on the purchase of software and you do not need to make monthly payments. We expanded from single to multi-user with no issues at all.
Cons
We do not have any cons to report for this software.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
10
Elizabeth
Dr Elizabeth S. Hawkins, 2-9 employees
Mar 26, 2022
Requires some effort
Requires some effort
Pros
The billing batch feature is very useful to the accounts department. The customer service calls back immediately.
Cons
Training is very expensive and it requires a lot of effort if you want to learn it on your own.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Angela
Friendship Chiropractic Center, 10-49 employees
May 04, 2021
BAD SOFTWARE
BAD SOFTWARE
Pros
Nothing good about it
Cons
A lot of the features like date of diagnosis and list of symptoms disappear. When I call the customer service they say they will get back to me but then they never do.
Ease of use
4
Value for money
5
Customer Support
4
Functionality
5
Paul
Natural Health Chiropractic, 2-9 employees
Apr 27, 2021
Altapoint Review
Altapoint Review
Pros
It has a great navigation system and the ease of use is why I have given it 3 stars.
Cons
Glitches made the software cumbersome to use and so I do not like it much.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
6
Rosemary
Isk Institute, 100-499 employees
Apr 09, 2021
Its a great software but has some flaws
Its a great software but has some flaws
Pros
It is great for a starter software and you can get all the basic amenities. The training is exceptional and the company will get you through all the modules.
Cons
It does not have any additional features even though it has the same price as others.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Brett
Harrison Sports Medicine, 2-9 employees
Apr 07, 2021
Amazing Support
Amazing Support
Pros
It is basic and simple to utilize. The support group is exceptionally hard-working, they continuously over-deliver. Their benefit is amazing, and they continuously deliver prompt responses.
Cons
The framework is missing many core functionalities, primarily reporting.
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Billy
FECCVA , 2-9 employees
Mar 30, 2021
Altapoint is just acceptable
Altapoint is just acceptable
Pros
It is easy to use and understand and contains a good navigation system.
Cons
The main problem associated with this software is that it doesnt function normally. It was really hard to use for me and my employees.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Rosemary
Medical Practice, 100-499 employees
Feb 26, 2021
Very user friendly
Very user friendly
Pros
It has been more than 12 years that I have been using AltaPoint and it has been nothing but great. I love how it is so easy to use. The staff has been super friendly too, they make sure that the issues faced are resolved as soon as possible.
Cons
The issue that I have faced while using this is that there is some problem with the printing of the forms. They dont come out right.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Rick
Advanced Healthcare Business, - employees
Sep 03, 2020
good but a bit outdated
good but a bit outdated
Pros
If you’re starting your practice, then this system is something that you need. The company would walk you thru and will help you. The support team is great, they are always there to help and if they are unable due to any reason, they will always get back to you.
Cons
It doesn’t have an EHR. The only reason we switched was that we needed an EHR.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Brett
Harrison Sports Chiropractic, 2-10 employees employees
Aug 14, 2018
Great tool
Great tool
Pros
I would recommend this tool to everyone as it is simply great and can be used in all healthcare fields.
Cons
None.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Tiffany
Southwest kidney institute, 51-200 employees employees
Jan 11, 2018
excellent support
excellent support
Pros
It is simple and easy to use. The support team is very hard-working, they always over-deliver. Their service is amazing, and they always give prompt responses.
Cons
The system is missing a few core functionalities, mainly reporting.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
6
marshall
FECCVA, 11-50 employees employees
Oct 11, 2016