Total 11 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

18%

3

Stars

9%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M

Mitchell

Medical Practice, 11-50 employees

3.0
September 2022

Continuously slowing

Pros

For the past year, my experience with AMBRA PACS has declined. Although the software is superb when it functions properly, its performance has been getting slower.

Cons

I have been using it for my medical practice for a decade, but now, I will probably have to look for an alternative PACS software. I believe that the company has expanded and does not have the sufficient resources to adequately support its users.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

6

J

Joey

Hospital & Health Care, 1-10 employees

4.0
May 2022

Unclear ethics in healthcare software

Pros

The features are good and work well but it's worth noting that other products on the market offer similar features as well.

Cons

I really like the software, but I do wish it had more features to offer.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

A

Anonymous

Not Specified, 51-100 employees

4.0
February 2022

Good, but needs improvement

Pros

I really appreciate the easy-to-use interface and alot of functions available for the cloud viewer. It's especially helpful that I can select various options smoothly.

Cons

The support isn't great and tends to be slow, especially depending on your location.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

B

Beran

Pulmonx Corporation, 101-500 employees

5.0
March 2021

Secure transfers are a big win

Pros

Their team has helped us in setting up the front end of this software and has been a great partner in building a market-friendly CT analysis. It is fairly simple to use but it has strong functionality.

Cons

It sometimes rejects a few custom scans but I can usually get it sorted by reaching out to their customer support.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

B

BRIAN

FREDERICK MEMORIAL HOSPITAL, 500+ employees

5.0
March 2021

Offers successful results!

Pros

It has been a pleasurable experience to work with this product as it gives complete control to the staff and patients. It reduces the pressure from Staff as patients are able to view and download their report themselves.

Cons

They could definitely improve the speed of navigation.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

J

Julie

UTHSC School of Dentistry, 500+ employees

5.0
March 2021

My experience with ambra

Pros

This product has great potential in keeping the work streamlined. I really appreciate that this software is very secure with being easily accessible for all. Multiple file formats are also entertained which increases the ease of use.

Cons

An add-on to track the files we send would really help keep things more organized.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

D

David

CCHMC, 500+ employees

5.0
March 2021

Efficient & user-friendly Implementation!

Pros

So far the best imaging software i ever worked with. Their team carefully handle clients with dedication. It is very easy to set up and operate. Exchanging images has never been easier!

Cons

Works well for my clinical practice. There isnt anything to dislike. Their tech support has practice knowledge which gives their service an edge.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

MW

Mark W.

Hospital & Health Care, 500+ employees

5.0
March 2021

Incredible product! Well Done, Ambra!

Pros

One of the main reasons why we chose this software is that it is highly functional and can be used for multi-tasking. We use it for image sharing and receiving, provides online access to data even for the patients. Its automated imaging features let us support our business without hiring any technical staff.

Cons

It takes a little effort to learn this versatile product due to new features however it is one of the best products for the imaging industry.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

L

Lisa

Not Specified, 51-100 employees

5.0
March 2021

Great support team

Pros

The support team is quick and usually responds within 24-48 hours, or even faster. Also, It is really easy to use too.

Cons

I cannot think of anything I dislike about the system, but if I had to choose a downside, it would be the cost. Nonetheless, the price is comparable to other similar products in the market.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

DH

David H.

Senior System Analyst, 500+ employees

5.0
September 2020

Can't get enough of this software!

Pros

From Scheduling appointments to lab testing to data entry, Ambra health EHR can do it all. It is extremely user-friendly software.

Cons

Nothing. I have not even a single bad thing to say about this software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

J

Jessica

Naples Orthopedics, 1-10 employees

5.0
September 2020

Love this Incredible product!

Pros

I love their system. Its very well organized. Also, their customer service is awesome, my issues get fixed in no time.

Cons

Sometimes, it gets slow while loading the images.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9