athenaOne Reviews

Pros

It is relatively easy to use. Better than the other systems we have used. It works for office visits and telemedicine as well.

Cons

There is one small issue with the charts but nothing big.

Pros

It has a single login feature that allows you to easily access the files. The EHR and practice management is great and you have the reporting tool in one place.

Cons

We have requested more integrations

Pros

Checking in, scheduling and billing is easy. Once you have completed one part of the form you can immediately jump to the next without missing a beat.

Cons

There are too many authorizations required but I guess that is part of the security measures

Pros

I like the overall system and it has an attractive layout. It lets you preview the schedule so you know what is planned for the day.

Cons

I wish they would add psych evaluation forms too.

Pros

It is an intuitive system that knows what you want to do before you even click. It saves all commonly used codes to make life easier for us.

Cons

Nothing at all. It is the best

Pros

Athena is a great overall solution because it allows you to add billing to the software modules at a lower price. You can also have the EMR and outsource the billing to another provider.

Cons

No cons at all.

Pros

It is user friendly and the software suggests diagnosis, treatment and medication when you input symptoms.

Cons

Sometimes the name on the reports shows another doctors name

Pros

We can use the application to add notes and the voice e recognition feature means we can use it handsfree too.

Cons

I do not have anything bad to say about it.

Pros

I am pleased with the way they deal with information. It facilitates patient care and helps get everything in order.

Cons

It took time to get comfortable with the features.

Pros

We can easily access records and order requests from the system. We are much more efficient now.

Cons

It is slow at times and takes ages to boot up.

Pros

It’s a trusted partner that helps manage our clinical and business aspects so we can focus on what really matters - our patients. Plus the support team is also very helpful.

Cons

Hard to say as we have not come across any cons for athenahealth.

Pros

The mobile app is designed well and it is easy to access the pictures.

Cons

The patient portal is not very user-friendly and it sends notifications to patients for messages when there are not any in the inbox.

Pros

Easy to run reports as all are custom made for each practitioner.

Cons

They cheat for what they give, promising you completely useful charging capability but all you get is the electronic parcel. They guarantee somebody would be working yor claims when all they do is send one or two emails and nothing additional is collected. I have to utilize two different individual when Athena promised we wouldnt require anyone but them.

Pros

I can run reports tailored to each practitioner.

Cons

They charge far more than what you actually get. they sell this as having full billing functionality but in reality I only received the electronic submission piece. They told us someone would be 'working our claims,' yet all that ever happens is one or two emails with no further collections. Because of that, I ended up hiring two additional staff members despite Athena's assurance that we wouldn't need extra help. I feel completely bamboozled by their misleading promises!

Pros

It provides a single platform for all your therapeutic data and permits one to track their medicines as required.

Cons

In some cases, the updates are slow from therapeutic suppliers and you have to be persistent

Pros

I really cant think of any at the moment.

Cons

They dont know the way to conduct business. Also I think that the appointment reminders is not a proper way to give instructions about the reminders. Scheduling is also an issue. It is not possible to select multiple days for appointments.

Pros

Easy to use. You can easily create custom reports and training modules are designed in a really good way.

Cons

The schedule view can be better to see and print otherwise everything is good to use.

Pros

It can be downloaded on the mobile phone and I can have pictures of my providers. That's it

Cons

Poor service delivery for the patients.

Pros

Not long ago I started using this software. It has helped me a lot in several ways i.e storing patient data and setting up appointments. I switched to this software as it is modernized and due to the fact that this is web-based, I can access my data from anywhere.

Cons

In this software, I usually face problems in operating the interface of EHR software. As I mentioned earlier that I am a new user, I still am trying to cope with the Software but it still needs a change in navigating the interface.

Pros

The chart is pretty easy to operate and it is really easy to locate patients information and visit workflow.

Cons

It is difficult to align lab values in the form of the patient workflow and the set-up is sub-standard.