athenaOne Reviews

Pros

It was a treat to use Athenaclinicals. The learning modules made everything easy to navigate and training the staff was made easier too. Creating reports was much easier too!

Cons

Reviewing and clearing claims that were made was a little tricky because of the complex language. Maybe learning modules for that would help!

Pros

Documenting patient visits is made easy and efficient with the software neatly organizing medical history physicals and care plans for clear comprehension.

Cons

The ease and efficiency of documenting patient visits are praiseworthy. The software neatly organizes medical history physical examinations and care plans for clear and concise information.

Pros

The doctor seems to like it and it seems popular.

Cons

I called them for help about something but they refused to help me saying that since I was a patient any questions I had should be dealt with by my doctor not them! Even though the question was about THEIR software.

Pros

I like that notes are done in no time at all now.

Cons

I dont like the letter format and it cannot be changed.

Pros

One thing I like is that it can be used hospital-wide as well as in practices. I also liked the training videos, although they were somewhat time-consuming.

Cons

Personally the training videos didn't feel very exciting. I found them a bit dull but they did teach the material.

Pros

It was simple to set up and start using.

Cons

I wish we could track the letters we have sent to patients.

Pros

Admittedly the software is userfriendly and offers valuable suggestions for meaningful use. While the patient portal is functional there is room for improvement in its visual appeal. Billing from a practitioner standpoint is straightforward and it is gradually integrating with other EMRs facilitating data retrieval.

Cons

The software is undeniably easy to use and offers valuable meaningful use suggestions. While the patient portal is functional some aspects could benefit from a more modern appearance. Billing from a practitioner's perspective is straightforward and integration with other EMRs is gradually improving.

Pros

Athena boasts numerous commendable features allowing easy visualization of patient demographics and recent notes from various clinics in the network. This feature promotes efficient and informed care.

Cons

Athena stands out for its capacity to provide access to uptodate patient demographics and notes from one's own clinic or other network providers. This feature facilitates comprehensive patient care.

Pros

The software's layout and customizable options cater to the unit's specific needs and functions offering ease of use and adaptability.

Cons

The software's layout and customization options cater to unitspecific needs and functions with ease.

Pros

A noteworthy feature is the software's ability to provide both EMREHR and billing outsourcing capabilities serving clients comprehensively.

Cons

An appealing aspect is the software's capability to provide both EMREHR functionality and outsourced billing services simultaneously.

Pros

There isn’t anything that I could count as a pro.

Cons

The software is complicated. I click on to do something while the software keeps on suggesting to me things that I don’t need it to do. It doesn’t remember the patient’s diagnosis from earlier visits. It doesn’t keep my frequently used codes or orders. It doesn’t work on a tablet, phone, or Chromebook.

Pros

“Everything integrates seamlessly. With Athenahealth I can spend time doing what I like doing which is take care of patients”

Cons

None.

Pros

The software can handle clinic operations and protect PHI but you really need someone on staff who knows the complicated back-end interface. The Communicator feature works okay but it won't accept images. Every upside seems to come with a downside.

Cons

Well the way user roles and permission rules are set up makes little sense at times. I also get annoyed by the proprietary scripting languages they use for documents and other components which can make customization and fixes frustratingly difficult.

Pros

I love how many features it provides and yet how simple it is to navigate and find everything I need quickly.

Cons

One thing that really annoyed me was having to change my passwords constantly and I found that frustrating

Pros

After the update I can search patients by name and get a list of choices to jump to their main page, open their chart, upload documents and more. That whole navigation has become noticeably easier and more user friendly.

Cons

Scheduling really frustrates me because I cannot pick multiple days at once when I am setting appointments which makes managing recurring blocks or several shifts tedious.

Pros

The software's presentation is straightforward and functional. The schedule preview page with the option to select specific providers' schedules for easy access is particularly appreciated.

Cons

The overall presentation is both simple and functional. Notably the schedule preview page is appreciated for its ability to select providers' schedules for convenient access.

Pros

With a recent update it's now possible to navigate different parts of a patient's chart directly after searching for the patient reducing the need for unnecessary clicks.

Cons

Recent updates have improved patient chart navigation by allowing direct access to various sections reducing unnecessary clicking.

Pros

Though I've only used the product once with a project based client its navigational ease and prominent tools have made a positive impression.

Cons

In the limited experience using the product it was found to be highly navigable with essential tools readily visible.

Pros

For me everything flows well. They offer a dashboard and a tutorial to learn how to navigate the website.

Cons

I noticed the interface uses drop-down menus and I'd prefer users to be able to customize which choices appear. For example, it should let me add caller types like self, parent, physician, physical therapist and so on.

Pros

The interface is clean and well-organized. I was able to pick it up and teach myself without any trouble.

Cons

Honestly I cannot find anything about this system that bothers me.