athenaOne Reviews

“Useful hospital-wide with good training”

Pros

One thing I like is that it can be used hospital-wide as well as in practices. I also liked the training videos, although they were somewhat time-consuming.

Cons

Personally the training videos didn't feel very exciting. I found them a bit dull but they did teach the material.

“Very easy”

Pros

It was simple to set up and start using.

Cons

I wish we could track the letters we have sent to patients.

“Nickels and Dimes”

Pros

Admittedly the software is userfriendly and offers valuable suggestions for meaningful use. While the patient portal is functional there is room for improvement in its visual appeal. Billing from a practitioner standpoint is straightforward and it is gradually integrating with other EMRs facilitating data retrieval.

Cons

The software is undeniably easy to use and offers valuable meaningful use suggestions. While the patient portal is functional some aspects could benefit from a more modern appearance. Billing from a practitioner's perspective is straightforward and integration with other EMRs is gradually improving.

“Athena in Healthcare”

Pros

Athena boasts numerous commendable features allowing easy visualization of patient demographics and recent notes from various clinics in the network. This feature promotes efficient and informed care.

Cons

Athena stands out for its capacity to provide access to uptodate patient demographics and notes from one's own clinic or other network providers. This feature facilitates comprehensive patient care.

“Nice layout”

Pros

The software's layout and customizable options cater to the unit's specific needs and functions offering ease of use and adaptability.

Cons

The software's layout and customization options cater to unitspecific needs and functions with ease.

“Athena vs RCM”

Pros

A noteworthy feature is the software's ability to provide both EMREHR and billing outsourcing capabilities serving clients comprehensively.

Cons

An appealing aspect is the software's capability to provide both EMREHR functionality and outsourced billing services simultaneously.

“Not good”

Pros

There isn’t anything that I could count as a pro.

Cons

The software is complicated. I click on to do something while the software keeps on suggesting to me things that I don’t need it to do. It doesn’t remember the patient’s diagnosis from earlier visits. It doesn’t keep my frequently used codes or orders. It doesn’t work on a tablet, phone, or Chromebook.

“Cardiologists remain independent”

Pros

“Everything integrates seamlessly. With Athenahealth I can spend time doing what I like doing which is take care of patients”

Cons

None.

“Protects PHI but complicated back-end”

Pros

The software can handle clinic operations and protect PHI but you really need someone on staff who knows the complicated back-end interface. The Communicator feature works okay but it won't accept images. Every upside seems to come with a downside.

Cons

Well the way user roles and permission rules are set up makes little sense at times. I also get annoyed by the proprietary scripting languages they use for documents and other components which can make customization and fixes frustratingly difficult.

“Love the many simple features”

Pros

I love how many features it provides and yet how simple it is to navigate and find everything I need quickly.

Cons

One thing that really annoyed me was having to change my passwords constantly and I found that frustrating

“Frustratingly limited scheduling options”

Pros

After the update I can search patients by name and get a list of choices to jump to their main page, open their chart, upload documents and more. That whole navigation has become noticeably easier and more user friendly.

Cons

Scheduling really frustrates me because I cannot pick multiple days at once when I am setting appointments which makes managing recurring blocks or several shifts tedious.

“Athena Review”

Pros

The software's presentation is straightforward and functional. The schedule preview page with the option to select specific providers' schedules for easy access is particularly appreciated.

Cons

The overall presentation is both simple and functional. Notably the schedule preview page is appreciated for its ability to select providers' schedules for convenient access.

“My only experience with a medical system”

Pros

With a recent update it's now possible to navigate different parts of a patient's chart directly after searching for the patient reducing the need for unnecessary clicks.

Cons

Recent updates have improved patient chart navigation by allowing direct access to various sections reducing unnecessary clicking.

“SATISFIED”

Pros

Though I've only used the product once with a project based client its navigational ease and prominent tools have made a positive impression.

Cons

In the limited experience using the product it was found to be highly navigable with essential tools readily visible.

“everything flows well with tutorial”

Pros

For me everything flows well. They offer a dashboard and a tutorial to learn how to navigate the website.

Cons

I noticed the interface uses drop-down menus and I'd prefer users to be able to customize which choices appear. For example, it should let me add caller types like self, parent, physician, physical therapist and so on.

“Clean and well-organized interface”

Pros

The interface is clean and well-organized. I was able to pick it up and teach myself without any trouble.

Cons

Honestly I cannot find anything about this system that bothers me.

“Simple to pull up patient charts”

Pros

One thing I appreciate is how simple it is to pull up patients' charts and navigate their information.

Cons

I don't have any complaints about this program.

“Satisfactory product”

Pros

Athenahealth helps us produce quality reports. I like the systems ability to obtain raw data and measuring the outcomes.

Cons

Athena’s reports and communicators do not have many capabilities. UDs data reporting.

“Customer support”

Pros

The reason I opted for Athena is mainly for its customer support and the size of its network. Athena is a great system and easily adaptable. Its functions also help us reduce the need for extra employees.

Cons

Its template building is a bit difficult and takes time. Athenahealth is an expensive system but it provides a lot of features and functionality.

“Outstanding for note-taking and care”

Pros

As a clinical provider I consider this an outstanding EMR system that really shines for note-taking and managing patient care�handling orders, point-of-care interactions, radiology results, lab work, blood tests, immunization schedules and all necessary documentation.

Cons

There's not much I dislike about it but I do wish accessing lab results from the point-of-care interface was simpler and more direct for quicker use during patient visits.