Mental Health Care, 1-10 employees
Less than 6 months
“azzly review”
Pros
I like that notes can alert other users.
Cons
Some functions take a bit too long to load and if you forget to save all your work is lost.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 1-10 employees
Less than 6 months
“Review of Azzly”
Pros
I like the IMR function which lets you use text from past notes. It saves time and makes writing notes easier.
Cons
I find it frustrating that the calendar doesnt directly connect to notes. It would be great if the checkin function automatically generated a treatment note.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Mental Health Care, 11-50 employees
More than a year
“Review”
Pros
The program is pretty fast overall with not much delay.
Cons
Its not very userfriendly and takes a lot of time to switch between pages and screens. Also I cant open more than one tab simultaneously.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
4
Functionality
6
Medical Practice, 11-50 employees
Less than 6 months
“Good Choice!”
Pros
Adding filling out and moving through each form for patient charts is simple. The esigning and note bubbles are helpful. The demographics tab makes it easy to review sensitive information. Its well organized and will probably improve. Thanks AZZLY.
Cons
The navigation speed is sluggish on both Surface and iPad.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Mental Health Care, 51-100 employees
More than a year
“Amazing software”
Pros
Using it is easy everythings clear and all the documents are right there.
Cons
I have no real dislikes about this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mental Health Care, 11-50 employees
Less than a year
“Unbelieveable”
Pros
Once the option to upload documents was available it became the most userfriendly feature of the program.
Cons
The constant changes since July 2018 have been overwhelming. Just when we get used to one setup everything changes again leading to wasted time and frustration. The systems slowness only adds to the frustration and overall its not very userfriendly.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Not specified, 11-50 employees
More than a year
“Ongoing challenges”
Pros
I can access my work from any internet connection which is convenient.
Cons
Overall the software is not very userfriendly and often leads to decreased productivity.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
5
Functionality
4
Mental Health Care, 11-50 employees
Less than a year
“DISAPPOINTMENT”
Pros
It improved once the option to upload documents was available.
Cons
The software lacks userfriendliness particularly when scanning large files. It involves too many steps and is timeconsuming and the interface is hard to see.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Mental Health Care, 11-50 employees
Less than 6 months
“AZZLY”
Pros
Its easy and fast to learn.
Cons
Occasionally I encounter issues with the program. For example when adding a patient to a group after others have signed in they appear present but cant add a note. It takes some effort to resolve.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Mental Health Care, 51-100 employees
Less than 6 months
“User friendly and makes my job easier!”
Pros
What I like most is that I can review my work by selecting the user and date range. I can also check my work to see what needs attention. I can send alerts to all staff or certain staff. It only took me a few days to understand the system, its very user friendly.
Cons
The only thing that bothers me is that I always have to remember to select the date range (last 30 days) when searching for records.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Medical Practice, 51-100 employees
More than a year
“Medication Management forte'”
Pros
They improved medication management quickly in response to feedback.
Cons
The system can be inconsistent at times and occasionally it loses a noteform. However I believe the new RIZE system will likely fix that.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
10
Functionality
8
Not specified, N/A employees
Less than a year
“Extremely helpful staff, amazing response time to questions”
Pros
The software is easy to use and theyre always updating it to make it better. The team behind it is great.
Cons
My only concern is the occasional glitches that come with technology.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not specified, 1-10 employees
Less than 6 months
“Searching No More”
Pros
The training is helpful.
Cons
Accessibility in certain areas could be improved.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Mental Health Care, 11-50 employees
Less than a year
“Group notes are easy”
Pros
Its good for group notes.
Cons
Sometimes entering recurring appointments in the calendar function doesnt work correctly. It has been known to import clients into the encounter who arent part of the recurring appointment.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
6
Functionality
8
Mental Health Care, 11-50 employees
More than a year
“We are committed to Azzly”
Pros
It does everything scheduling finances clinical work and medical charts.
Cons
For some reason when a client pays for services even though we enter the therapists name we cant pull a report showing what each therapist was paid. We have to manually calculate it which is inconvenient.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 11-50 employees
More than a year
“Innovative software with amazing customer service!”
Pros
It tracks authorizations has builtin staff communication and lets you send secure emails and faxes directly from AZZLY.
Cons
Theres no sorting option for payments received for each therapistdoctor. Additionally theres no box for patient name in the SEOB tab when entering insurance payments.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Medical Practice, 1-10 employees
Less than 6 months
“Great in the early start”
Pros
The flexibility and thorough work put into the EHR are impressive.
Cons
I havent used it clinically so I cant provide a comprehensive answer.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
