Total 77 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

49%

4

Stars

23%

3

Stars

16%

2

Stars

1%

1

Stars

10%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

G
grady

Mental Health Care, 1-10 employees

Less than 6 months

5.0

azzly review

Pros

I like that notes can alert other users.

Cons

Some functions take a bit too long to load and if you forget to save all your work is lost.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H
Hannah

Hospital & Health Care, 1-10 employees

Less than 6 months

4.0

Review of Azzly

Pros

I like the IMR function which lets you use text from past notes. It saves time and makes writing notes easier.

Cons

I find it frustrating that the calendar doesnt directly connect to notes. It would be great if the checkin function automatically generated a treatment note.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

S
Sabrina

Mental Health Care, 11-50 employees

More than a year

3.0

Review

Pros

The program is pretty fast overall with not much delay.

Cons

Its not very userfriendly and takes a lot of time to switch between pages and screens. Also I cant open more than one tab simultaneously.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

4

Functionality

6

W
William

Medical Practice, 11-50 employees

Less than 6 months

4.0

Good Choice!

Pros

Adding filling out and moving through each form for patient charts is simple. The esigning and note bubbles are helpful. The demographics tab makes it easy to review sensitive information. Its well organized and will probably improve. Thanks AZZLY.

Cons

The navigation speed is sluggish on both Surface and iPad.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

R
Ruth

Mental Health Care, 51-100 employees

More than a year

5.0

Amazing software

Pros

Using it is easy everythings clear and all the documents are right there.

Cons

I have no real dislikes about this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J
Jennifer

Mental Health Care, 11-50 employees

Less than a year

1.0

Unbelieveable

Pros

Once the option to upload documents was available it became the most userfriendly feature of the program.

Cons

The constant changes since July 2018 have been overwhelming. Just when we get used to one setup everything changes again leading to wasted time and frustration. The systems slowness only adds to the frustration and overall its not very userfriendly.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

A
Anonymous

Not specified, 11-50 employees

More than a year

3.0

Ongoing challenges

Pros

I can access my work from any internet connection which is convenient.

Cons

Overall the software is not very userfriendly and often leads to decreased productivity.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

5

Functionality

4

A
ASHLEY

Mental Health Care, 11-50 employees

Less than a year

1.0

DISAPPOINTMENT

Pros

It improved once the option to upload documents was available.

Cons

The software lacks userfriendliness particularly when scanning large files. It involves too many steps and is timeconsuming and the interface is hard to see.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

DE
Destiny Evans

Mental Health Care, 11-50 employees

Less than 6 months

4.0

AZZLY

Pros

Its easy and fast to learn.

Cons

Occasionally I encounter issues with the program. For example when adding a patient to a group after others have signed in they appear present but cant add a note. It takes some effort to resolve.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

K
kristin

Mental Health Care, 51-100 employees

Less than 6 months

4.0

User friendly and makes my job easier!

Pros

What I like most is that I can review my work by selecting the user and date range. I can also check my work to see what needs attention. I can send alerts to all staff or certain staff. It only took me a few days to understand the system, its very user friendly.

Cons

The only thing that bothers me is that I always have to remember to select the date range (last 30 days) when searching for records.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

J
Judy

Medical Practice, 51-100 employees

More than a year

3.0

Medication Management forte'

Pros

They improved medication management quickly in response to feedback.

Cons

The system can be inconsistent at times and occasionally it loses a noteform. However I believe the new RIZE system will likely fix that.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

10

Functionality

8

C
Carrie

Not specified, N/A employees

Less than a year

5.0

Extremely helpful staff, amazing response time to questions

Pros

The software is easy to use and theyre always updating it to make it better. The team behind it is great.

Cons

My only concern is the occasional glitches that come with technology.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jason

Not specified, 1-10 employees

Less than 6 months

4.0

Searching No More

Pros

The training is helpful.

Cons

Accessibility in certain areas could be improved.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

J
Jill

Mental Health Care, 11-50 employees

Less than a year

3.0

Group notes are easy

Pros

Its good for group notes.

Cons

Sometimes entering recurring appointments in the calendar function doesnt work correctly. It has been known to import clients into the encounter who arent part of the recurring appointment.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

6

Functionality

8

L
Leslie

Mental Health Care, 11-50 employees

More than a year

5.0

We are committed to Azzly

Pros

It does everything scheduling finances clinical work and medical charts.

Cons

For some reason when a client pays for services even though we enter the therapists name we cant pull a report showing what each therapist was paid. We have to manually calculate it which is inconvenient.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

10

Functionality

10

M
Megan

Mental Health Care, 11-50 employees

More than a year

4.0

Innovative software with amazing customer service!

Pros

It tracks authorizations has builtin staff communication and lets you send secure emails and faxes directly from AZZLY.

Cons

Theres no sorting option for payments received for each therapistdoctor. Additionally theres no box for patient name in the SEOB tab when entering insurance payments.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

J
Jes

Medical Practice, 1-10 employees

Less than 6 months

5.0

Great in the early start

Pros

The flexibility and thorough work put into the EHR are impressive.

Cons

I havent used it clinically so I cant provide a comprehensive answer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10