Medical Practice, 1-10 employees
More than a year
“Exceptional Platform”
Pros
Theres a lot to mention. It meets our needs customer service is responsive keeps us informed about industry changes userfriendly once youre used to it easy to learn has multiple features and listens to customer feedback for improvements.
Cons
Perhaps some tweaks are needed in the current process flow and it would be helpful to link a few forms.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mental Health Care, 11-50 employees
Less than 6 months
“Better than we even hoped for”
Pros
Its easy to use customizable has good reporting capabilities and the Azzly team provides excellent customer support.
Cons
In my three decades of experience in Mental Health I find Azzly to be one of the best systems Ive used if not the best. While there were minor glitches initially and a learning curve Azzly worked with us to address them all. I cant think of any drawbacks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Hospital & Health Care, 500+ employees
“The software is an electronic health record (EHR) and practice management tool, which provides comprehensive assistance.”
Pros
The reporting capabilities of AZZLY Rize are powerful and allow for simple tracking of patient outcomes and treatment program success.
Cons
I think AZZLY Rizes customer support is not as prompt as they aim to be.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Medical Practice, 1-10 employees
“Azzly Review”
Pros
They handle scheduling, documentation, communication, billing, and administrative tasks in an organized and efficient way. They have customized their forms to suit our requirements. Their training and customer service are exceptional!
Cons
Charting can be frustrating due to slow loading times occasionally.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Medical Practice, 1-10 employees
Less than a year
“Azzly”
Pros
It handles scheduling documentation communication billing and administrative tasks efficiently. The forms are customized to our needs and the training and customer service are excellent.
Cons
It can be frustrating when the system is slow to load especially when Im trying to chart.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Non-Profit Organization Management, 11-50 employees
“The electronic health record performs well.”
Pros
The interface is simple and easy to navigate, and includes convenient support.
Cons
I am enjoying all the features that Azzly Rize offers.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Non-Profit Organization Management, 11-50 employees
Less than 6 months
“Great electronic health record”
Pros
Its easy to use and support is easily accessible.
Cons
Im really enjoying all the features available on Azzly Rize so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sundance Canyon Academy, 11-50 employees
“Smart software”
Pros
It delivers solutions to your work problems specifically. With the arrival of this software, everything has been a lot more efficient.
Cons
The only problem we face is printing medical records. Other than that, it is an amazing software for our medical practices.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Hospital & Health Care, 1-10 employees
“Review for Azzly Rize”
Pros
Information flows easily from one screen to the next. Info is available without leaving the chart.
Cons
We have not encountered any problems with Azzly yet. Currently, all our requests have been met with a solution. Ill update when we start using the system regularly.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Mental Health Care, 11-50 employees
“Satisfied customer”
Pros
We find it easy to use AZZLY, and we appreciate the additional features.
Cons
It can be slow for screens to load at times.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Mental Health Care, 11-50 employees
More than a year
“Flexible and Affordable”
Pros
Azzly Rize has been flexible for our small nonprofit allowing us to transition from paper to electronic forms easily. Its webbased so theres no need to install software and we can access it from anywhere with internet.
Cons
Azzly currently lacks the ability to autofill entered data into fields which would be convenient. However this wasnt a feature we were giving up when we chose Azzly Rize for our Electronic Health Records.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 1-10 employees
Less than 6 months
“Azzly Review”
Pros
I like how information flows between screens and its convenient to access information without leaving the chart.
Cons
At the moment I havent encountered any issues. Azzly seems to have solutions for everything weve asked for. Ill keep you updated once were using the system fulltime.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mental Health Care, 11-50 employees
Less than 6 months
“Customer Satisfaction”
Pros
Azzly is userfriendly and we appreciate the additional features.
Cons
Sometimes I find it annoying when screens take a while to load.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Counseling and Recovery Center, 10-49 employees
“Very professional team!”
Pros
Their customer support for AZZLY Rize EHR Software is highly professional and always available to resolve any issues. The software itself is very easy in terms of operating and navigation.
Cons
Data gets lost if the internet disconnects while processing, which breaks the flow of productivity.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Melissa, 10-49 employees
“Glad to shift on this product!”
Pros
From starting point to the end, The tech team has been a great support in learning and training. They have given a brief walk through of the software which made the implementation process really easy. I switched to this software and it has helped with our workload.
Cons
The scheduling area needs some polishing.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Sundance Canyon Academy, 10-49 employees
“Amazing delivery of solutions!”
Pros
It is a very versatile and functional software with online security. Azzly did a wonderful job in catering to our specific needs and giving solutions to our problems in no time which proves that we are important to them as a customer.
Cons
Printing medical records is a difficult task. could be improved a bit.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Novus Medical Detox Center, 10-49 employees
“Flawless product!”
Pros
Its tracking abilities are flawless. You can track information of any patient in terms of medications, history, or past appointments. Its Navigation is quite fast and the user interface is easy to use. Very impressive.
Cons
No problem so far from our side.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Medical Practice, 1-10 employees
Less than 6 months
“Partners”
Pros
The support from Azzly has been fantastic throughout the entire process from the initial demonstration to project management.
Cons
While it can be a bit challenging to understand initially with practice the process flow becomes easier to grasp.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 11-50 employees
Less than 6 months
“Terrible Customer Service and Misleading”
Pros
I didnt like anything about this software.
Cons
I find everything about the system confusing and not very userfriendly. They claim its customizable but I havent found that to be the case.
Rating Distribution
Ease of use
2
Value for money
4
Customer Support
2
Functionality
2
Mental Health Care, 51-100 employees
More than a year
“Awful EHR”
Pros
I used to have positive things to say about Azzly but I cant think of anything positive right now.
Cons
Im experiencing various issues from display problems to difficulties accessing the system at times and the customer service isnt great either.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
