AZZLY Reviews & Ratings

“Exceptional Platform

Pros

Theres a lot to mention. It meets our needs customer service is responsive keeps us informed about industry changes userfriendly once youre used to it easy to learn has multiple features and listens to customer feedback for improvements.

Cons

Perhaps some tweaks are needed in the current process flow and it would be helpful to link a few forms.

“Better than we even hoped for

Pros

Its easy to use customizable has good reporting capabilities and the Azzly team provides excellent customer support.

Cons

In my three decades of experience in Mental Health I find Azzly to be one of the best systems Ive used if not the best. While there were minor glitches initially and a learning curve Azzly worked with us to address them all. I cant think of any drawbacks.

“The software is an electronic health record (EHR) and practice management tool, which provides comprehensive assistance.

Pros

The reporting capabilities of AZZLY Rize are powerful and allow for simple tracking of patient outcomes and treatment program success.

Cons

I think AZZLY Rizes customer support is not as prompt as they aim to be.

“Azzly Review

Pros

They handle scheduling, documentation, communication, billing, and administrative tasks in an organized and efficient way. They have customized their forms to suit our requirements. Their training and customer service are exceptional!

Cons

Charting can be frustrating due to slow loading times occasionally.

“Azzly

Pros

It handles scheduling documentation communication billing and administrative tasks efficiently. The forms are customized to our needs and the training and customer service are excellent.

Cons

It can be frustrating when the system is slow to load especially when Im trying to chart.

“The electronic health record performs well.

Pros

The interface is simple and easy to navigate, and includes convenient support.

Cons

I am enjoying all the features that Azzly Rize offers.

“Great electronic health record

Pros

Its easy to use and support is easily accessible.

Cons

Im really enjoying all the features available on Azzly Rize so far.

“Smart software

Pros

It delivers solutions to your work problems specifically. With the arrival of this software, everything has been a lot more efficient.

Cons

The only problem we face is printing medical records. Other than that, it is an amazing software for our medical practices.

“Review for Azzly Rize

Pros

Information flows easily from one screen to the next. Info is available without leaving the chart.

Cons

We have not encountered any problems with Azzly yet. Currently, all our requests have been met with a solution. Ill update when we start using the system regularly.

“Satisfied customer

Pros

We find it easy to use AZZLY, and we appreciate the additional features.

Cons

It can be slow for screens to load at times.

“Flexible and Affordable

Pros

Azzly Rize has been flexible for our small nonprofit allowing us to transition from paper to electronic forms easily. Its webbased so theres no need to install software and we can access it from anywhere with internet.

Cons

Azzly currently lacks the ability to autofill entered data into fields which would be convenient. However this wasnt a feature we were giving up when we chose Azzly Rize for our Electronic Health Records.

“Azzly Review

Pros

I like how information flows between screens and its convenient to access information without leaving the chart.

Cons

At the moment I havent encountered any issues. Azzly seems to have solutions for everything weve asked for. Ill keep you updated once were using the system fulltime.

“Customer Satisfaction

Pros

Azzly is userfriendly and we appreciate the additional features.

Cons

Sometimes I find it annoying when screens take a while to load.

“Very professional team!

Pros

Their customer support for AZZLY Rize EHR Software is highly professional and always available to resolve any issues. The software itself is very easy in terms of operating and navigation.

Cons

Data gets lost if the internet disconnects while processing, which breaks the flow of productivity.

“Glad to shift on this product!

Pros

From starting point to the end, The tech team has been a great support in learning and training. They have given a brief walk through of the software which made the implementation process really easy. I switched to this software and it has helped with our workload.

Cons

The scheduling area needs some polishing.

“Amazing delivery of solutions!

Pros

It is a very versatile and functional software with online security. Azzly did a wonderful job in catering to our specific needs and giving solutions to our problems in no time which proves that we are important to them as a customer.

Cons

Printing medical records is a difficult task. could be improved a bit.

“Flawless product!

Pros

Its tracking abilities are flawless. You can track information of any patient in terms of medications, history, or past appointments. Its Navigation is quite fast and the user interface is easy to use. Very impressive.

Cons

No problem so far from our side.

“Partners

Pros

The support from Azzly has been fantastic throughout the entire process from the initial demonstration to project management.

Cons

While it can be a bit challenging to understand initially with practice the process flow becomes easier to grasp.

“Terrible Customer Service and Misleading

Pros

I didnt like anything about this software.

Cons

I find everything about the system confusing and not very userfriendly. They claim its customizable but I havent found that to be the case.

“Awful EHR

Pros

I used to have positive things to say about Azzly but I cant think of anything positive right now.

Cons

Im experiencing various issues from display problems to difficulties accessing the system at times and the customer service isnt great either.

“Simple...in both good and bad ways.

Pros

Its very easy to navigate especially if youve used electronic health records before.

Cons

The system isnt suitable for use in a behavioral health group home as it lacks essential features. Additionally the Azzly Team isnt very helpful in customizing it to our needs.

“AZZLY Review

Pros

The customer service is excellent with quick responses and helpful staff who monitor problems until theyre resolved.

Cons

It takes some time to learn especially for those who arent very computer savvy.

“Very prompt and Thorough support!

Pros

It is very easy to locate a specific document due to easy navigation system. Their customer service is very responsive with your issues. Clients charting is also very user-friendly.

Cons

Sometimes, Updates make the system slow.

“A must for our organization!

Pros

Its a one stop solution for everything. Our clinical practice has been revived because of this product. Scheduling, charting, financial and medical, all needs are met.

Cons

Service payment is a bit confusing.

“Very flexible for my Small company!

Pros

It has proved to be very functional for small practice company. Extremely versatile solutions for specific needs. They have great customer service and always try to automate the solutions.

Cons

Before starting with this, I was a little skeptical but it has been a huge help.

“Thank Goodness we switched

Pros

Its now a onestopshop for everything we need.

Cons

I find the Scheduler cumbersome to use. It would be great if it were easier to see if clients need interpreters what programs theyre in and what payments are needed.

“I wouldnt choose any other software

Pros

AZZLY EMR is comprehensive, efficient, and intuitive. It has outstanding features for all the medical specialties out there. I would highly recommend it.

Cons

I didnt face any issue while using AZZLY EHR.

“A clinical EMR review

Pros

Azzly has worked closely with our team to develop an intuitive EMR that feels tailored to clinicians needs rather than forcing clinicians to adapt to the software.

Cons

While no EMR will fulfill all our agencys desires I cant identify any significant drawbacks because of the technical support and customization efforts provided by Azzly.

“Excellent EHR for Addiction and Behavioral Health

Pros

The system is comprehensive userfriendly and exceeds expectations allowing clinicians and providers to spend more time caring for patients and less time on documentation.

Cons

Although migrating data from our old system was extensive it wasnt a problem with Azzly.

“Perfect Solution to our Needs

Pros

Azzly has been responsive to our needs with knowledgeable staff and an intuitive streamlined system.

Cons

Some features havent been implemented yet.

“Azzly gets it done!

Pros

Azzly is a significant improvement over the program we used before allowing for faster group notes.

Cons

I dont like the way Dap notes are entered. It feels cumbersome and unnecessary.

“Versatile and well developed

Pros

Its secure functional and meets our specific needs well showing that were valued as a customer.

Cons

Printing medical records can be quite challenging.

“Not the most intuitive program, but does the job

Pros

The software adapted well to our facilitys needs. Files were thorough and had all necessary windows.

Cons

Initially I found it challenging to learn how to use the system. It seemed more difficult to navigate compared to similar products Ive used before.

“Azzly questionare

Pros

I appreciate how everything is just a click away. Paperwork is userfriendly especially with the calendar connected to client charts.

Cons

Its inconvenient to have to close out of a form to access the calendar. It would be much more helpful if forms could remain open while using the calendar.

“A Billing Dissapointment

Pros

The clinical side is easy to use. Therapists like the new system.

Cons

The billing side of things is chaotic. Rize features dont function properly and switching between Rize and Silverlight is frustrating especially considering that Silverlight is easier to use for billing. Whoever thought more clicks per claim was a good idea clearly doesnt do much billing.

“AZZLY

Pros

Once information is in Azzly its mostly easy to find what you need.

Cons

Updates are not very userfriendly for medical purposes and there are multiple steps involved in accessing information.

“Azzly is a blessing!

Pros

Its really easy to navigate through. Simple and straightforward.

Cons

While I understand that updates are necessary all the recent changes have been somewhat disruptive.

“AZZLY Review

Pros

Everything being in one place on this program is great. I can easily complete tasks for each client.

Cons

The program frequently cuts off in the middle of charting and I find accessing charts and the calendar cumbersome.

“User

Pros

Software availability is crucial for our organization.

Cons

Ive found some changes to be challenging to work with.

“Easy of use

Pros

When something didnt work we called and they fixed it quickly.

Cons

At first I found the system intimidating especially coming from Tier which now seems less sophisticated. It was quite a transition.

“Azzly

Pros

I really like where things are placed in the system.

Cons

Ive encountered numerous issues with functionality including frequent deletion of documents data and new patient profiles. The system operates very slowly most of the time and I wish I could open more documents simultaneously.

“Azzly is no good for medical use

Pros

I havent had many positive experiences. Frustration outweighs the good.

Cons

There are too many steps involved in writing orders and I find it frustrating that there are no popup alerts for allergies or orders. I also cant schedule treatments on EMAR or anywhere else theyre needed. Overall the system is sluggish when switching screens and I often experience delays in medication administration when Azzly goes down. Ive had to call support multiple times after updates.

“Don't buy this software

Pros

I like that we can email Azzly directly and get a response quickly.

Cons

The system is incredibly slow which significantly decreases our teams efficiency. We frequently experience waiting times while trying to complete simple tasks. Restarting the software is often necessary to resolve issues. Slow response times for fixing problems further compound the issue and morale has taken a hit due to the softwares limitations.

“AZZLY Rize

Pros

I enjoy having access to all client records.

Cons

The system tends to run slowly and occasionally shuts down unexpectedly.

“Questionaire

Pros

I really dislike this software...

Cons

The system tends to freeze during notetaking and its slow when moving between screens and retrieving client information. Additionally client information is spread out and not easily accessible.

“AZZLY is so easy to use.

Pros

Azzly is incredibly easy to use. I find patient information quickly after logging in.

Cons

At the moment I cant think of any drawbacks.

“Customer Support prompt and thorough

Pros

Navigating through a clients chart to find specific documentation is simple.

Cons

Some updates have made documentation more tedious at times and may not be necessary for all departments.

“Azzly Rize is both economical and very user friendly

Pros

I switched from KIPU to Azzly Rise and its much better. Had some initial issues but I worked through them. Azzly over KIPU any day.

Cons

Currently I dont have any complaints. The system is absolutely wonderful.

“Azzly, the bomb

Pros

The documentation is straightforward and I can usually complete my notes in half the time compared to our previous system.

Cons

So far I havent encountered any drawbacks Im quite satisfied with it.

“Slows down productivity.

Pros

In theory this software should improve my daily tasks.

Cons

The programs navigation is not straightforward and clinical notes are sometimes deleted without any explanation.