Last Updated

Key Takeaways

Generated from the text of customer reviews

AZZLY Rize is a cloud-based EHR integrating practice management, telehealth, and patient engagement. While some users report slow performance and integration issues, it is valued for intuitive scheduling, multi-location program management, and effortless documentation. Recent updates include DAX Copilot for AI-assisted notes, improved Zoom workflows, and behavioral health credentialing services.

Our Verdict

AZZLY Rize is a reliable choice for behavioral health and addiction treatment centers of all sizes, particularly those with multiple programs and locations. It facilitates coordinated patient management, compliance tracking, and telehealth workflows. We recommend it for organizations needing efficient scheduling, billing, and documentation, plus consistent care across all sites.

AZZLY Rize Specifications

  • Appointment Management/Scheduling
  • e-Prescriptions
  • Lab Integration
  • Patient Portal

AZZLY Rize Features

Electronic Health Record

AZZLY Rize EHR allows providers to store and access comprehensive patient clinical information through a centralized system. It supports documentation of clinical notes, prescriptions, lab results, treatment plans, and other vital healthcare data. Users can leverage diagnosis-specific templates and workflows tailored for behavioral health and addiction treatment.

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Revenue Cycle Management

The platform provides powerful RCM functions to streamline billing tasks and accelerate reimbursements. It facilitates end-to-end claim management from submission to payment processing. The software automates complex billing operations like charge entry, fee schedule maintenance, and rules-based coding.

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Patient Engagement Portal

AZZLY Rize EMR offers a secure patient engagement portal for 24/7 online access. This enables individuals to complete paperwork, consents, and forms electronically. It supports two-way messaging between patients and their care teams to enhance engagement. The portal allows users to view test results, schedules, care plan details, and billing statements on the go.

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Telehealth

The software provides comprehensive telehealth capabilities through its integrated video functionality and partnerships with top telemedicine vendors. Providers can conduct live virtual sessions, treatments, and consultations using the platform. This ensures care continuity, especially for at-risk populations. The tool now delivers seamless Zoom integration and efficient virtual workflows, directly expanding care access and deepening patient engagement.

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Integrated Billing

Additional valuable features include integrated billing support for insurance and Medicaid eligibility checks, along with credentialing of providers and mid-level practitioners. The software streamlines prior authorization tracking to prevent approval lapses and coordinates with payers at the claim submission stage to reduce rejections. AZZLY Rize also offers behavioral health credentialing services, simplifying provider onboarding and compliance processes.

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Forms And Screening Tools

AZZLY's solution offers an extensive library of customizable forms and screening tools specific to behavioral health and substance abuse treatments. Users can create new documentation templates and protocols tailored to their agency's needs. It seamlessly incorporates PHQ-9, GAD-7, and other industry-standard assessments. These support clinics in delivering outcomes-focused, evidence-based care.

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Pros And Cons of AZZLY Rize

Pros

  • Scalable solution for single or multi-location practices with multiple programs

  • Role-based permissions and diagnosis-specific templates optimize workflows

  • Offers robust reporting tools for data analysis and insights

  • Integrated telehealth tools expand access to care

Cons

  • Takes time for providers to get familiar with the system

  • Limited customization options for a few advanced features

AZZLY Rize Pricing

Basic Packages

Pro Packages

Enterprise Packages

  • EHR & PM

  • Staff Roles & Permissions

  • myWork - Task organizer

  • eChart - Chronological view of all documentation & services

  • Master Library of Joint Commission Compliant Documents and Forms

  • Full suite Calendar System

  • Staff Communications

  • Standard Reports Engine

  • TSYS Merchant Services

  • Patient Statements

  • All features in the basic package, plus:

  • Customizable Reports

  • Customizable Program Specific Templates & Forms

  • Medication Management (MARs / MORs)

  • Customizable Protocols

  • Vitals

  • eFax & Secure Email

  • Lab Integration

  • All features in the pro package, plus:

  • eBilling & Claims

  • Check Mark

  • Analytics Reporting Engine

  • 10 hours of programming

Disclaimer: The pricing details were last updated on Aug 21, 2026 from the vendor's website. Please contact us for a tailored pricing list.

AZZLY Rize Reviews

Total 77 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

49%

4

Stars

23%

3

Stars

16%

2

Stars

1%

1

Stars

10%

Share your experience

T

Thomas

Medical Practice, 1-10 employees

More than a year

4.0
December 2023

“Exceptional Platform”

Pros

Theres a lot to mention. It meets our needs customer service is responsive keeps us informed about industry changes userfriendly once youre used to it easy to learn has multiple features and listens to customer feedback for improvements.

Cons

Perhaps some tweaks are needed in the current process flow and it would be helpful to link a few forms.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

P

Pam

Mental Health Care, 11-50 employees

Less than 6 months

5.0
November 2023

“Better than we even hoped for”

Pros

Its easy to use customizable has good reporting capabilities and the Azzly team provides excellent customer support.

Cons

In my three decades of experience in Mental Health I find Azzly to be one of the best systems Ive used if not the best. While there were minor glitches initially and a learning curve Azzly worked with us to address them all. I cant think of any drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Abhishek

Hospital & Health Care, 500+ employees

4.0
March 2023

“The software is an electronic health record (EHR) and practice management tool, which provides comprehensive assistance.”

Pros

The reporting capabilities of AZZLY Rize are powerful and allow for simple tracking of patient outcomes and treatment program success.

Cons

I think AZZLY Rizes customer support is not as prompt as they aim to be.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

9

Frequently Asked Questions

Who are the typical users of AZZLY Rize?

The typical users of AZZLY Rize include behavioral healthcare providers, therapists, and psychiatrists, as well as administrative staff and billing teams.

What languages does AZZLY Rize support?

AZZLY Rize supports documentation in English and Spanish languages. Translations to other languages can be provided upon request.

What level of support does AZZLY Rize offer?

AZZLY Rize offers 24/7 dedicated support from a US-based team. They ensure that all client issues are promptly addressed.

Does AZZLY Rize support mobile devices?

Yes, AZZLY Rize EMR is mobile-friendly and optimized for use on smartphones and tablets through a responsive web design.

How much does AZZLY Rize cost?

AZZLY Rize pricing starts at an estimated $250/user, and is configurable based on an organization's programs, locations, users, and desired features. Contact us for a detailed pricing plan.

How can the AZZLY Rize system simplify business processes?

The integrated AZZLY Rize system streamlines billing processes, automates appointment reminders, and provides analytics tools. It serves as a full business platform to help organizations scale and grow more efficiently.

Is AZZLY Rize cloud-based?

Yes, AZZLY Rize is cloud-based.

What are the main features of AZZLY Rize?

The main features of AZZLY Rize include medication management, telehealth, analytics engine, patient engagement portal, integrated billing, progress notes, and outcome measurement tools.

Does AZZLY Rize have a mobile app?

No, AZZLY Rize EMR does not have a mobile app, but the interface is mobile-friendly and optimized for use on smartphones and tablets through a responsive web design.

What other apps does AZZLY Rize integrate with?

AZZLY Rize supports integration with a range of third-party platforms, including Labcorp, First Databank (FBD), DrFirst, Salesforce Engage, Quest Diagnostics EHR, MaxMD, and Zoom.

Does AZZLY Rize offer an API?

The vendor has not disclosed API information.

Is AZZLY Rize free?

No, AZZLY Rize does not offer a free version.