AZZLY: Pricing, Free Demo & Features

Name: AZZLY
Rating: 4 (77 reviews)

Last Updated Oct 5, 2026

Key Takeaways

Generated from the text of customer reviews

AZZLY is a cloud-based Electronic Health Record (EHR), patient management, and revenue cycle management platform for behavioral health and addiction treatment. Clinical, medical, administrative, and billing teams use it across outpatient, residential, and other programs. Reviews often cite navigation and support positively, while workflow issues appear in some feedback. AZZLY has recently expanded its patient engagement capabilities.

Our Verdict

AZZLY is best suited to behavioral health and addiction treatment organizations that want clinical, administrative, and revenue workflows in one system. Its configurable approach and implementation services suit growing programs. Quote-based pricing makes direct cost comparison difficult, so buyers should assess their required programs and modules first. We recommend it for programs outgrowing separate charting and billing tools.

Overall Rating

Based on 77 users reviews

All Reviews

Rating Distribution

Positive

73%

Neutral

17%

Negative

10%

Starting Price

Custom

Product Snapshot

AZZLY Specifications

Appointment Management/Scheduling
e-Prescriptions
Lab Integrations
Patient Portal
Mobile App
Telemedicine
Billing and Invoicing
Claims Management
Customizable Forms
Patient Demographics

View All Specifications

What Is AZZLY?

AZZLY, delivered through its AZZLY Rize platform, combines electronic health records, practice management, and revenue cycle management in a behavioral health-focused system. It allows medical staff to work from a shared patient record, with role-based permissions displaying only the screens relevant to each user’s responsibilities. This reduces duplicate data entry and gives intake, clinical, and billing teams access to the same information, which can improve workflow continuity and reduce handoffs between departments.

The platform's master library of forms and configurable documentation gives organizations flexibility to adapt workflows across different programs and levels of care. This can reduce the need to maintain separate documentation processes as service requirements change. AZZLY Rize is hosted in Microsoft Azure Private Cloud and delivered as a software-as-a-service solution, allowing organizations to use the platform without managing the underlying infrastructure themselves.

AZZLY is designed around outpatient, residential, detox, and medication-assisted treatment programs. For organizations operating across multiple behavioral health services, this program coverage can make it possible to extend the same system as new service lines are added, rather than introducing separate software for each program. This approach can also help maintain more consistent processes and information across the organization as its service mix evolves.

What Is AZZLY Best For?

The software is best known for connecting clinical documentation directly to billing. Clinicians can record and feed encounters into automated claim creation, remittance posting, and fee schedule setup. This helps billing staff not to re-key information from the chart. Charge masters, payer rules and modifiers can be configured alongside ICD-10 and DSM-5 codes, which supports cleaner submissions. This workflow suits small and mid-sized treatment programs without a dedicated billing department, because it shortens the path from service to payment and reduces coding errors.

How Much Does AZZLY Cost?

AZZLY pricing is estimated to fall between $50 and $150/user/month, according to industry benchmarks for similar behavioral health and addiction treatment EHR solutions.

In addition to the base subscription costs, organizations should account for the following potential expenses:

Implementation And Setup: $500-$5,000, depending on program size and configuration complexity
Data Migration: $1,000-$8,000, based on the volume of patient records and conversion requirements from the existing system
Staff Training: $500-$5,000, depending on the number of clinical, billing, and administrative users
E-Prescribing (With PDMP And Lab Integrations): $25-$50/prescriber/month, typically billed as an add-on
Revenue Cycle Management: 3-8% of collections if AZZLY provides managed billing services rather than software alone

Get a custom AZZLY price estimate based on your organization’s requirements.

Disclaimer: The pricing is subject to change.

AZZLY Integrations

The software supports integration with multiple systems, such as Merchant Services, Lab Interfaces, e-Prescribing, PDMP, and Salesforce.

How Does AZZLY Work?

Once you have logged into AZZLY, here’s how you can further navigate the platform:

Work with the implementation team to configure programs, levels of care and forms during guided onboarding and training
Register patients through intake and admissions, either by staff entry or by sending forms through the portal for e-signature
Schedule appointments on the calendar and let automated reminders notify patients ahead of each visit
Document care in each chart, including treatment plans, progress notes and medication orders sent through e-prescribing
Route alerts and tasks to colleagues through the work list so supervisors can review open items
Create claims from completed encounters, post electronic remittances and review payer responses in the billing module
Review productivity, financial and census reports to monitor program performance and prepare for audits

Book a free AZZLY demo to explore its capabilities and assess its fit for your team.

Who Is AZZLY For?

AZZLY serves a range of behavioral health and addiction treatment programs, including:

Mental health
Outpatient care
Residential treatment
Psychiatric rehabilitation
Addiction treatment
Medication-assisted treatment
Telehealth

AZZLY Use Cases

Based on AZZLY features and available user feedback, these are key scenarios where the software can fit behavioral health organizations:

1. New Treatment Programs Building Their Clinical And Billing Workflows

For newly launched behavioral health and addiction treatment programs, AZZLY helps unify clinical documentation, patient records, scheduling, and revenue cycle processes in one system. Its EHR, practice management, and RCM capabilities assist users to cover workflows from intake through billing. Plus, the platform serves organizations ranging from newly licensed providers to established and growing programs. Users particularly appreciate its centralized data management.

2. Clinical Directors Reviewing Documentation and Staff Workflows

Clinical directors can use AZZLY to monitor documentation and staff activity through productivity reports, role-based permissions, alerts, and other administrative controls. The platform also includes a master library of forms and tools for managing treatment plans and clinical documentation. For organizations preparing compliance reviews or audits, these capabilities can give supervisors greater visibility into documentation and operational activity across their teams. Clinicians laud its reporting capabilities and extensive customization.

3. Billing Teams Managing Authorizations Across Multiple Payers

When billing staff need to monitor approved services alongside delivered care, AZZLY provides authorization tracking and a prior-authorization countdown. These capabilities can help teams monitor remaining authorization periods and identify when additional approval may be needed. Because the RCM functionality sits within the same platform as the patient record, billing staff can work from connected clinical and financial information. Reviewers highlight its ability to monitor staff’s communication and keep documents aligned.

4. Multi-Level Treatment Providers Coordinating Inpatient And Outpatient Care

Behavioral health and addiction treatment providers operating across multiple levels of care can use AZZLY to configure documentation and workflows around different programs. The software lists outpatient, intensive outpatient, residential, inpatient psychiatric rehabilitation, partial hospitalization, and detox among the programs it serves. Users have highlighted the platform’s ease of navigation and straightforward documentation management.

Is AZZLY Right For You?

AZZLY Rize is worth consideration for organizations that operate behavioral health or addiction treatment programs and need clinical documentation and revenue-cycle processes connected in one platform. Its cloud deployment, role-based permissions, configurable forms, and multi-location support helps accommodate organizations ranging from smaller facilities to larger treatment operations.

The software is HIPAA compliant and hosted in Microsoft Azure Private Cloud, while its privacy policy describes firewall, password protection, and restricted access controls.

Healthcare interoperability is becoming increasingly standards-driven, with FHIR-based exchange and expanded USCDI requirements shaping EMR development in 2026. AZZLY Rize aligns with this direction through certified health IT capabilities, bi-directional lab integrations, e-prescribing, medication management, and a patient engagement portal. These capabilities help behavioral health organizations connect clinical workflows while maintaining patient information within a centralized EMR environment.

Looking for guidance on AZZLY’s fit for your organization? Reach out to us at (661) 384-7070.

AZZLY Features

Patient Engagement Portal

The software's patient portal allows clinicians to move intake and admissions paperwork out of the waiting room. Patients can complete forms and sign them electronically, and the signed documents can be synced back to the chart. Plus, AZZLY's two-way messaging enables healthcare staff to connect patients with providers, and the portal works on a computer, tablet or phone, keeping families reachable between sessions.

See How It Works

Medication Management And E-Prescribing

With AZZLY, medical staff can manage medications, protocols, and prescriptions in the same chart used for clinical notes. Users can manage e-prescribing alongside prescription drug monitoring checks, and bi-directional lab integrations help return results to the record. Vitals tools further help cover withdrawal scales such as COWS and CIWA, which supports patient monitoring during detox and medication-assisted treatment.

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Scheduling And Appointment Reminders

Medical teams can use AZZLY's scheduler to link appointments to the patient chart, so check-ins, session notes and documentation stay connected. Automated reminders can be sent to patients ahead of each visit, which helps programs manage missed sessions and cancellations. Plus, the software's all-locations view lets administrators compare calendars across sites without switching between separate accounts or logins.

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Task Management And Staff Alerts

The platform's personal work list helps highlight the documents and tasks that need attention, while supervisors can review a staff member's work by user and date range. Alerts can reach the whole team or selected staff when an item needs action, and internal communication tools keep follow-up inside the chart.

See How It Works

Reports And Analytics

Owners and administrators can pull productivity, financial and census reports from data entered by clinical and billing staff. Reports can be filtered and customized, so leaders can review performance by program, user, or date range. Moreover, AZZLY's compliance controls and audit-focused reporting give leadership a clearer view of accountability across all programs.

See How It Works

Pros And Cons of AZZLY

A quick look at AZZLY's strengths and weaknesses to
help you decide if it's the right fit

Pros

Authorization tracking improves visibility into payer requirements
One-click eChart access reduces steps when reviewing client records
User-specific work reviews improve oversight of tasks and outstanding items
Reusing text from prior notes reduces repetitive clinical documentation
Organized worklists help staff track tasks and manage daily workflows

Cons

Multi-step updates can slow medical documentation workflows
Extra steps for orders can increase administrative workload
Connection interruptions can cause entered information to be lost

AZZLY Reviews

Insights from real users on AZZLY’s features,
performance, and overall experience.

Total 77 reviews

All reviews are from verified customers

Rating Distribution

Stars

49%

Stars

23%

Stars

16%

Stars

10%

Share your experience

Thomas

Medical Practice, 1-10 employees

More than a year

4.0

December 2023

“Exceptional Platform”

Pros

Theres a lot to mention. It meets our needs customer service is responsive keeps us informed about industry changes userfriendly once youre used to it easy to learn has multiple features and listens to customer feedback for improvements.

Cons

Perhaps some tweaks are needed in the current process flow and it would be helpful to link a few forms.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Pam

Mental Health Care, 11-50 employees

Less than 6 months

5.0

November 2023

“Better than we even hoped for”

Pros

Its easy to use customizable has good reporting capabilities and the Azzly team provides excellent customer support.

Cons

In my three decades of experience in Mental Health I find Azzly to be one of the best systems Ive used if not the best. While there were minor glitches initially and a learning curve Azzly worked with us to address them all. I cant think of any drawbacks.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Abhishek

Hospital & Health Care, 500+ employees

4.0

March 2023

“The software is an electronic health record (EHR) and practice management tool, which provides comprehensive assistance.”

Pros

The reporting capabilities of AZZLY Rize are powerful and allow for simple tracking of patient outcomes and treatment program success.

Cons

I think AZZLY Rizes customer support is not as prompt as they aim to be.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 77 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does AZZLY offer mobile access?

Yes. AZZLY describes Rize as having mobile capabilities for Android and iOS devices, allowing users to access the platform beyond desktop environments.

Is AZZLY HIPAA compliant?

Yes, AZZLY is a HIPAA-compliant software-as-a-service platform that uses Microsoft Azure Private Cloud infrastructure. Its documentation also describes encryption, multifactor authentication, and role-based permissions.

Is AZZLY suitable for multiple locations?

Yes. AZZLY is a cloud-based platform that can scale from a single location to organizations operating across multiple locations and states.

Does AZZLY support revenue cycle management?

Yes. Its RCM capabilities include electronic billing and claims, automated claims, ERA posting, charge master and fee-schedule setup, prior-authorization tracking, and patient statements.

Does AZZLY support medication management?

Yes. The platform includes medication management, e-prescribing, bi-directional laboratory integrations, protocols, and Vitals, COWS, and CIWA capabilities.