
CampDoc Reviews
Total 69 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars17%
3
Stars9%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Bonita
Non-Profit Organization Management, 101-500 employees
More than a year
“CampDoc
Pros
Creating specialized reports and uploading documents is not a problem anymore with CampDoc.
Cons
Parent logins posed challenges, especially for those with multiple children.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Erica
Recreational Facilities and Services, 101-500 employees
Less than a year
“CampDoc is great!
Pros
It is easy to learn. It is a simple platform and very user-friendly.
Cons
Initially, the cost was a concern, but they were accommodating and made it work for our organization.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Sean
Non-Profit Organization Management, 51-100 employees
More than a year
“Excellent Support
Pros
I love the flexibility of incorporating many different documents for various events. Customer support has always been top-notch. I get personal attention, professional yet personable, and they always work quickly to solve any issues.
Cons
The fee structure seems more suited to a camp property than an organization like ours, which operates remotely and conducts seasonal events.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Katherine
Recreational Facilities and Services, 51-100 employees
More than a year
“CampDoc was a game changer for our camp
Pros
The ease of use and resources which allow new staff to be independently trained on CampDoc use have saved us time and money. The features in Program Management allow me to track enrollment and create reports to distribute for statistics as well as everyday use. Prior to CampDoc, we were an all paper-based organization, which did not allow for sensitive information to be secure or to be retrieved from numerous locations. This has saved so much time and extra resources that we would be lost without it. All parent information is collected and used in the Parent Portal. It is critical for our staff in the field to be able to access sensitive information in a secure portal, and CampDoc drives our success in collaborating with parents.
Cons
Using the attendance feature comes with an additional cost.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Katherine
Recreational Facilities and Services, 51-100 employees
More than a year
“CampDoc was a game changer for our camp
Pros
The ease of use and resources that allow new staff to be independently trained on CampDoc use has saved us time and money. The features in Program Management allow us to track enrollment and create reports for statistics and everyday use. Before CampDoc, we were an all-paper organization, which did not allow sensitive information to be secure or retrieved from numerous locations. This has saved so much time and extra resources that we would be lost without it. All parent information is collected and used in the Parent Portal. It is critical for our staff in the field to access sensitive information in a secure portal, and CampDoc drives our success in collaborating with parents.
Cons
There is an additional cost to use the attendance feature.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sandra
Recreational Facilities and Services, 101-500 employees
More than a year
“Crystal lake Park District
Pros
I was able to customize the features to what I needed, with the option to add more in the future.
Cons
Integrating our registration software with CampDocs was challenging.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
8
Reina
Non-Profit Organization Management, 1-10 employees
Less than 6 months
“CampDoc
Pros
The CampDoc team has been incredibly helpful in our transition from our old software. Some of my favorite features include the help line for users and parents, the save-as-you-go feature, and the overall layout of forms.
Cons
Advanced volunteer features like sending references and background checks aren't integrated into the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Marguerite
Recreational Facilities and Services, 51-100 employees
More than a year
“CampDoc makes camp so much easier...
Pros
Most parents find CampDoc easy to use and navigate. All the health forms and pertinent information are easily accessible to me and my camp staff. It is a highly functional system that allows me to collect, organize, and store the information needed to run a camp program safely and efficiently. It is customizable for my needs and allows me to download data.
Cons
Some of the features that I had asked about years ago are now in place (like using CampDoc for attendance), but they are offered for an additional fee. CampDoc is well worth the fee, but a feature like attendance is something that I would imagine every camp program could use; it would be nice if it were included in the regular fee.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Marguerite
Recreational Facilities and Services, 51-100 employees
More than a year
“CampDoc makes camp so much easier...
Pros
It is a highly functional system that allows me to collect, organize, and store the information needed to safely and efficiently run a camp program. It is customizable for my needs and allows me to download data.
Cons
Some features I suggested years ago, like using CampDoc for attendance, are now available but at an extra cost. While CampDoc is worth the fee, basic features like attendance should ideally be included in the standard fee.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Ryan
Education Management, 51-100 employees
Less than 6 months
“Easy to Use and Minimal Maintenance
Pros
Its so much easier to use than some other camp software. My biggest reason for signing up, apart from paying several hundred per month less, was the minimal amount of paper I have to deal with. Everything is done electronically with eSignatures. Such a timesaver for us so far.
Cons
Some terms take time to get used to, and reporting differs from what we're accustomed to, but it should improve with more use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kimberly
Non-Profit Organization Management, 11-50 employees
More than a year
“CampDoc assessment 2022
Pros
I appreciate the ability for participants to register and pay online, as well as the digital approach to forms. Online forms save me countless hours during the summer season. It's also easy to print out forms for host venues that require it.
Cons
It would be incredibly beneficial if CampDoc could generate emails to collect data and input it into a participant's account, streamlining processes like teacher recommendations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
6
Sabrina
Non-Profit Organization Management, 51-100 employees
More than a year
“Camp Doc
Pros
While using this system, I find the ease of use to be the best. Features are easy to find and allow me to assist families.
Cons
The system's slowness and some incompatible features are notable drawbacks.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Liz
Non-Profit Organization Management, 51-100 employees
More than a year
“Great software!
Pros
CampDoc is very customizable with an excellent team supporting it! I could not be happier with it!
Cons
We have no complaints! Our experience with CampDoc has been positive from our initial contact to the present.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Samuel
Religious Institutions, 11-50 employees
Less than 6 months
“Helpful
Pros
I love how organized it is and how it makes camp registration easy.
Cons
Unless you invest time in understanding the software, it can be quite confusing to navigate.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Shelley
Health, Wellness and Fitness, 1-10 employees
More than a year
“Great product- excellent service!
Pros
It's all-encompassing once I have it set up.
Cons
The review process feels arduous, I wish there was an electronic method available.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Tiffany
Non-Profit Organization Management, 11-50 employees
More than a year
“CampDoc Review
Pros
I liked the ease of CampDocs. The team responsible for our account was always responsive and available to help me navigate the software.
Cons
CampDocs lacked financial reporting. The dashboard never cleared after completing the season, so I would see this big number, but that number was cumulative of how many sales, etc., we had since the beginning of time. It was very confusing and made reporting very difficult. Also, I could not enter our camp seasons on my own. Their team had to go in and do it for me, and then there was a testing phase before it went live. Sometimes that made us have to push back registration, which was an inconvenience.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
4
Tiffany
Non-Profit Organization Management, 11-50 employees
More than a year
“CampDoc Review
Pros
I liked the ease of CampDocs. The team responsible for our account was always responsive and available to help us navigate the software.
Cons
CampDocs lacks financial reporting, and the dashboard remains cluttered after each season, making reporting difficult. Also, entering camp sessions requires their team's assistance, sometimes leading to registration delays.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
5
Functionality
4
Christopher
Education Management, 11-50 employees
Less than a year
“How are there no negative reviews
Pros
They are the only option in the space. I would easily go somewhere else if there were alternatives.
Cons
It is excessively priced for its limited functionalities, appearing quite rudimentary given its price.
Rating Distribution
Ease of use
7
Value for money
2
Customer Support
3
Functionality
3
Trish
Education Management, 51-100 employees
More than a year
“Customer Service is Top Notch!
Pros
The customer service provided when implementing this system was incredible! The whole team was responsive and enthusiastic and never tired of all the questions I asked. The program is very user-friendly and so easy to use.
Cons
My only desire is to consistently keep branding separate for the school and the camp.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carl
Recreational Facilities and Services, 500+ employees
More than a year
“A Users View of CampDoc
Pros
The functionality of CampDoc for a camp director and the health team is second to none. I can access important health information quickly and efficiently.
Cons
There are areas for improvement, particularly in updating the messaging application and communicating with families.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10