Total 69 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

17%

3

Stars

9%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

E

Eva

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
December 2019

CampDoc = A Game Changer

Pros

I find it easy to use, especially for small organizations. Its customizable to fit the needs of a specific camp, and there are many options to make registration and medical needs even easier. Customer support is great!

Cons

The only downside we see is the cost, given our status as a small non-profit organization. However, CampDoc has been flexible and values customer loyalty.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tracy

Education Management, 1-10 employees

More than a year

5.0
October 2018

Very happy we chose CampDoc!

Pros

I loved the online registration part of CampDoc. My account manager was beyond helpful! She answered my questions quickly and made changes to our account sooner than anticipated. Always professional and helpful. I do not know what I would have done without her.

Cons

Great software for our camps, thanks for everything you do!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Megan

Health, Wellness and Fitness, 101-500 employees

More than a year

5.0
August 2018

3rd year using Campdoc.com

Pros

The ability to customize the software to our needs helps us get the most usage out of this service.

Cons

Sometimes it can run very slowly, but overall, I have very few complaints.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, N/A employees

Less than a year

4.0
June 2018

This is what you need if you have camp program

Pros

Where do I start? We have campers all around California and out of state. Our old system was complicated and not user-friendly, and parents had to mail or email us additional forms. With CampDoc, everything we need from parents is all in one place. If parents forget to sign or fill out a form, I can just email them to take care of the issue. On the back end, it is user-friendly for staff. Everything they had to do on paper can now be done online, from assigning cabins to reviewing special requests and rosters.

Cons

At the beginning, it was a challenge with the integration with our current software. The communication between three parties was challenging, but in the end, it was worth it.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

B

Brenda

Not Specified, N/A employees

More than a year

5.0
December 2017

Thank you so much!

Pros

This was our first year using CampDoc.com, and we had researched several electronic health record programs. It was a good way to gather health data and track what was turned in. Most of our nurses and physicians could use it. I am looking forward to using this system in the future.

Cons

I am hoping health information will be carried over into the next year, such as immunizations, health history, etc., as we have returning members. Overall, we have a positive experience!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Patti

Not Specified, N/A employees

More than a year

5.0
September 2017

I would highly suggest using this program for your next event whether it be a camp or not!

Pros

CampDoc has really helped my company with camp and a conference. It was great to have all the medical history and insurance cards before the event. When we first arrived at leadership camp, one of our campers passed out in the first hour. I was able to look up his medical history and found he faints a lot. We called his parents, and we didn't have to take him to the hospital. Later in camp, a camper cut her knee open.

Cons

Some features (like reports and statistics) are not as user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alexandra

Not Specified, N/A employees

More than a year

5.0
September 2017

This is a huge improvement over previous years!

Pros

We had seven different health care providers for our nine weeks of camp this summer, and transitions were critical to keeping us running well. With CampDoc, they could review patient info before their arrival, communicate questions, and hit the ground running when they arrived.

Cons

It just still feels a bit 'clunky' and not quite as intuitive as it should be.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I

Itza

Not Specified, N/A employees

More than a year

5.0
July 2017

It's been a great summer!

Pros

This is our third summer using CampDoc, and I am finding new and great features that CampDoc has to offer. I have been in constant contact with Amy, and she has responded to every question and need.

Cons

I have nothing to report. I have utilized your support team to help parents with their questions as well, and I found it helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Megan

Not Specified, N/A employees

More than a year

5.0
September 2016

Major improvement over paper records!

Pros

The health log allowed me to log a camper's name and reason for visit (automatically saved with a timestamp) and helped us treat more kids efficiently. I often returned when the office was less active to complete the entries and share them if necessary. I liked the ability to customize the entries for the drop-down responses. I loved the eMAR. It gave our nurses confidence that we hadn't missed any meds and attended to each of the 5 Rs of medication administration. On paper, it was harder to see the time passing on a child's window of administration. With an eMAR screen left open, I could see exactly when I needed to call a counselor to bring in a child.

Cons

It was very confusing and made reporting very difficult.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10