CampDoc Reviews

“Easy to customize

Pros

I appreciate how easy it is for our customers to use, how quickly I can pull lists and forms, and how customizable the platform is.

Cons

I would like there to be an app for our counselors to use.

“helpful features

Pros

I like that almost everything is customizable and can be altered to our needs for each session.

Cons

Some features are not as user-friendly. Also, when making a list of campers, the list always disappears and has to be selected each time a camper is clicked on. This can be time-consuming at times.

“Best suited for resident camps

Pros

I like that it gathers all the camper information I need in one location. It is easy for parents to fill out, and I like the automatic reminders sent from CampDoc.

Cons

It could be more user-friendly. It is complicated making reports and groups, and it is challenging to get all the information to all my camp locations and the staff there. We do not have computers at our parks, so they all need to access it via camp cell phone. i am not sure CampDoc was designed for municipal programs. It probably works better for resident camps.

“I recommend it

Pros

I love that parents create an online account and can take their time completing everything because we have a lot of medical questions for our camp.

Cons

I wish we were able to make more changes to the staff application. For instance, they should not have to go to the page that talks about tuition or receive notifications about camp insurance.

“Workflow streamlined

Pros

CampDoc helps us keep everything in one place where all camp administrators can view it securely and easily.

Cons

I had to learn the twists and turns, but your staff is amazing at explaining those complexities.

“Big help for us

Pros

CampDoc allows me to manage records cleanly, efficiently, and securely. It enables our nursing staff to make sound medical decisions, administer accurately, and provides campus teams with the needed information to keep students safe throughout their stay.

Cons

We desire further customization options for medication confirmation forms but are otherwise satisfied with the software.

“Helpful in many ways

Pros

It reduces paper waste and makes check-in easier for my staff.

Cons

The cost and the customer service leave much to be desired in terms of clarity in their communications.

“User-friendly!

Pros

CampDoc is specifically built for summer camp and it shows. The registration portal, electronic health profile, and report export have been incredibly helpful in my summer camp management.

Cons

Though the financial ledger and registration system have their complexities, constituent complaints have been minimal.

“best one out there

Pros

My organization used CampDoc for the health software aspect. It was so easy for me to create customized forms for our clients, and our rep was always available to assist, responding quickly every time.

Cons

I found the online trainings confusing in navigating the process. Fortunately, our rep clarified the steps once I reached out.

“must-have for running camps

Pros

The customer service is excellent, onboarding new users is a simple process with ease of use and training. The reporting functions are good and our customers are used to it.

Cons

Additional control over online forms for quick edits would be appreciated.

“Good experience so far

Pros

It is easy to use once I set it up, and setting up is easy and stress-free as well.

Cons

The user experience is the only downside, since I only use it once a year, I have to re-learn everything each time. However, the help section is useful, and the support team is patient. I eagerly anticipate each summer despite these challenges.

“Really expensive

Pros

I love the medical aspect, which is stronger than all other camp software I have seen. I like that campers can register and update their info year after year. Staff are always available for my needs, and they ask for feedback, implementing some of my suggestions over the years. CampDoc was a HUGE game changer for our program, increasing medical safety, camper enrollment, customer service (no more re-doing paper forms!), improved data tracking, and reduced admin work when it comes to chasing forms. I recommend it to all my camp friends who need a way to keep campers safe medically.

Cons

The software has a steep learning curve, is clunky and not intuitive and is missing a few important medical features (though its still better than all other camp software!). It is so expensive, especially for a very small camp like ours that serves only about 100 campers total.

“Go for it, you'd love it

Pros

CampDoc software is very user-friendly. It's easy to navigate and to complete tasks both from an administrative side and a user side.

Cons

Occasionally, the refresh rate may lag, leading users to think their browser froze. However, recent updates leave me hopeful for the upcoming camp season.

“Too expensive for us

Pros

I found the medication and health forms to be excellent.

Cons

All setup had to be handled by CampDoc staff, and eventually, we had to leave because the pricing became unaffordable.

“some additions would be nice

Pros

This is great for me to track the progress of each camper's registration and verify that the guardian has received and opened email communications.

Cons

Improved email formatting options, including image and link insertion, as well as text formatting, would be beneficial.

“loved using it

Pros

We loved the attendance feature. Customer support was great!

Cons

The trusted contact section proved confusing for our users.

“Big fan!

Pros

It is easy for us, our visiting teachers, our nurses, and the parents!

Cons

If there was anything I did not like, I would talk to CampDoc about it!

“Great support

Pros

I really love the customer support. At every level, I feel like I can get my questions answered in a timely fashion and their solutions can be applied in real-time. I can depend on CampDoc to do their best to ensure our registrations are ready for launch when we need them!

Cons

Companion FAQ videos would greatly assist visual learners like myself in troubleshooting.

“Full service suite of resources

Pros

Our camping ministry has worked with the team at CampDoc for the past five years. While the setup process can be extensive, the team always listens to our needs and provides timely edits. The charges for accepting online payments are competitive, and the ability to generate reports is excellent. The jewel of this software is definitely the eMAR health system for tracking medications and allergies. Overall, this software has saved us a ton of time sifting through the right information for the right camps.

Cons

It can be a little tricky generating reports that look exactly the way I want them to, and getting the right information in that report.

“So Far, So Good!

Pros

As a non-profit, volunteer-run program, we needed software that could handle our non-profit camp process from start to finish, allowing us to pre-screen applicants before assigning them to specific camps. CampDoc was the only provider I could find with clients who had already developed this approach. The ability to edit various lists such as required immunizations and medications was also a plus for me.

Cons

Despite being in the early stages of our partnership (since Dec 22), we've noticed limitations in email cc and bcc functions, crucial in our selection process.

“Pretty Good

Pros

I like the customization a lot. Customer service is fast and helpful! It seems user-friendly for parents as well. Unfortunately, I can't use it for registration software, but it seems like it would integrate well, and other aspects of the software would be useful.

Cons

Report building seems riddled with issues, I can never compile everything I need into one report. Also, the inability to view attendance lists until the program starts is frustrating. Despite being tech-savvy, setting up the system was cumbersome. Although our price doubled, we decided to stick with it for a couple more years, though we are considering switching to save money in the future.

“camp help

Pros

I find it easy to use, user-friendly, and parents like it.

Cons

Some aspects, like setting up daily check-ins, can be perplexing.

“CampDoc for travelling sports delegation

Pros

Their technical support is very good and the price reasonable.

Cons

A mobile application is essential as most of our usage occurs in the field. Also, a customizable EMR for swift sports injury documentation is necessary.

“Easy and works really well

Pros

I admire the ability to collect and store our essential data and access it conveniently. The continual improvements and new features clearly have the customer in mind and are greatly appreciated, making the use of CampDoc more efficient and convenient.

Cons

I wish it was easier to access past data after the camp season has concluded.

“CampDoc Is Worth the Investment

Pros

CampDoc synthesizes all of my needs, registration, health forms, finances - into one user-friendly interface. They are definitely a health-forms company first, but they are absolutely the best in the business in terms of customer service and support. Every time I've needed to troubleshoot areas of the software that were not completely meeting our needs, they have worked around the clock to find a solution. Even though costs have gone up, I would not trade their customer service quality for any discount anywhere.

Cons

Our billing invoice filtering process could use some enhancement. Despite being a challenging client due to our complex registration categories, we have not quite streamlined the process yet. Still, given the same budget and options within the industry, I would choose them again.

“CampDoc is crucial for our success, but has room to grow.

Pros

I appreciate CampDoc's ability to be so user-friendly. It's incredibly helpful because I work with various population groups that have different relationships with technology.

Cons

I'd suggest CampDoc to enhance its mobile usability.

“Youth Rally Camp

Pros

Once I set it up for the year, it's easy to update year to year and change what needs to be changed while keeping what works fine.

Cons

Dealing with back-and-forth changes significantly delays the launch process.

“CampDoc

Pros

This software was easy for me to set up and use. Our camp parents could easily access and utilize this product.

Cons

Last-minute changes posed some difficulty initially but were ultimately manageable within the required time frame.

“CampDoc for travelling sports delegation

Pros

I find technical support very good, and the price is reasonable.

Cons

It needs a mobile application. 99% of our usage is in the field and on the go. We need a customizable EMaR to quickly indicate sports injuries.

“Its fine

Pros

It's HIPPA compliant, looks professional, and is easy for our parents to navigate.

Cons

It requires improvement in gender flexibility and reporting features, coupled with expensive fees and declining customer service post-price structure change.

“CampDoc is great for registration and tracking!

Pros

What I like most about the software is being able to track the registration progress of multiple campers in one place.

Cons

Accessing and utilizing some advanced features can be unintuitive, especially permissions for provider accounts.

“Essential organization software

Pros

My team uses CampDoc at all levels. Hourly camp teachers use it to keep track of campers on their rosters and manage food and activity safety. Management uses it to keep camp records and waivers on file. This software is essential to the smooth operation of our camp.

Cons

The software is powerful, so it can take some time to learn and feel like I am using it to its fullest potential. The online training videos are helpful, but it can take a lot of my time in my workday to really understand the tools and resources available to help me learn the software.

“Solid camp management web-based package offering excellent and secure medical records

Pros

I find the software affordable, the support strong, launching reasonably easy, and the communication functions helpful.

Cons

The parent company's default insurance option, which cannot be altered, often leads to unnecessary charges and provides minimal value.

“WUNC Youth Reporting- KT Review

Pros

How easy it is for non-tech-savvy parents to navigate the portal. Tracking students' registration progress is simple, troubleshooting student issues is a breeze through the admin portal, and it helps me organize our demographic metrics significantly better than Google Forms. The support team is very responsive.

Cons

Enhancing the specificity of health screen question editing could be beneficial.

“Looking for a great Medical Registration System you found it

Pros

I appreciate the medical information captured, the roster development, and the ability to run reports.

Cons

Restrictions on self-customization, high credit card processing costs for non-profits, and minimum annual charges for ACH/Credit Cards processing are drawbacks.

“Nurse

Pros

I find it easy to use, and I can customize the forms.

Cons

Occasionally, the system operates very slowly, but otherwise, it functions well.

“We Love CampDoc!

Pros

The biggest help is how easy it is for our families to register their kids for programs once they've created the account. The Medical Sections are well crafted and give us and the parents peace of mind that we are fully prepared to care for our students.

Cons

At our camp, some students choose to get headshots, so if there were a way for us to upload those images to their CampDoc account so I would not have to store them, that would be helpful. We also have some programs that require audition videos for some but not all students, and if they could submit their video for us to review and share with other teachers, that would be cool. I know we can have them upload video files, but since it's not required for all students, that feels like more of a hassle to do it that way.

“CampDoc for Summer Camps

Pros

The CampDoc software provides a user-friendly experience that allows each family to upload their information for their camper(s) each year. Having the ability to update existing information saves both us and the families time.

Cons

Due to the alot of software options, administrators need substantial time to learn its intricacies.

“Review

Pros

It is easy to keep track of registrations for campers and collect reports for the participants.

Cons

We utilize CampDoc solely for camper registration despite having multiple registration platforms.

“Almost perfect but very expensive

Pros

I love the medical aspect, which is stronger than any other camp software I've seen. I like that campers can register, get all their info in, and that it rolls over year after year. Staff are always available for our needs, always ask for feedback, and I've seen some of our suggestions implemented over the years. CampDoc has been a HUGE game changer for our program in terms of increasing medical safety, camper enrollment, customer service (no more re-doing the same paper forms over and over!), improved data tracking, and reduced admin work related to 'paper chasing' forms. I recommend it to all my camp friends who need a way to keep campers safe medically.

Cons

Steep learning curve, somewhat clunky and lacks intuitiveness, missing key medical features (yet still superior to other camp software), and exceedingly costly, particularly for small camps. After 7 years, I still stumble through it and find retrieving specific reports challenging. The price hike within a year is staggering. I wish there were affordable options for smaller camps like ours, but the risk of switching outweighs the cost.

“CampDoc

Pros

Creating specialized reports and uploading documents is not a problem anymore with CampDoc.

Cons

Parent logins posed challenges, especially for those with multiple children.

“CampDoc is great!

Pros

It is easy to learn. It is a simple platform and very user-friendly.

Cons

Initially, the cost was a concern, but they were accommodating and made it work for our organization.

“Excellent Support

Pros

I love the flexibility of incorporating many different documents for various events. Customer support has always been top-notch. I get personal attention, professional yet personable, and they always work quickly to solve any issues.

Cons

The fee structure seems more suited to a camp property than an organization like ours, which operates remotely and conducts seasonal events.

“CampDoc was a game changer for our camp

Pros

The ease of use and resources which allow new staff to be independently trained on CampDoc use have saved us time and money. The features in Program Management allow me to track enrollment and create reports to distribute for statistics as well as everyday use. Prior to CampDoc, we were an all paper-based organization, which did not allow for sensitive information to be secure or to be retrieved from numerous locations. This has saved so much time and extra resources that we would be lost without it. All parent information is collected and used in the Parent Portal. It is critical for our staff in the field to be able to access sensitive information in a secure portal, and CampDoc drives our success in collaborating with parents.

Cons

Using the attendance feature comes with an additional cost.

“CampDoc was a game changer for our camp

Pros

The ease of use and resources that allow new staff to be independently trained on CampDoc use has saved us time and money. The features in Program Management allow us to track enrollment and create reports for statistics and everyday use. Before CampDoc, we were an all-paper organization, which did not allow sensitive information to be secure or retrieved from numerous locations. This has saved so much time and extra resources that we would be lost without it. All parent information is collected and used in the Parent Portal. It is critical for our staff in the field to access sensitive information in a secure portal, and CampDoc drives our success in collaborating with parents.

Cons

There is an additional cost to use the attendance feature.

“Crystal lake Park District

Pros

I was able to customize the features to what I needed, with the option to add more in the future.

Cons

Integrating our registration software with CampDocs was challenging.

“CampDoc

Pros

The CampDoc team has been incredibly helpful in our transition from our old software. Some of my favorite features include the help line for users and parents, the save-as-you-go feature, and the overall layout of forms.

Cons

Advanced volunteer features like sending references and background checks aren't integrated into the software.

“CampDoc makes camp so much easier...

Pros

Most parents find CampDoc easy to use and navigate. All the health forms and pertinent information are easily accessible to me and my camp staff. It is a highly functional system that allows me to collect, organize, and store the information needed to run a camp program safely and efficiently. It is customizable for my needs and allows me to download data.

Cons

Some of the features that I had asked about years ago are now in place (like using CampDoc for attendance), but they are offered for an additional fee. CampDoc is well worth the fee, but a feature like attendance is something that I would imagine every camp program could use; it would be nice if it were included in the regular fee.

“CampDoc makes camp so much easier...

Pros

It is a highly functional system that allows me to collect, organize, and store the information needed to safely and efficiently run a camp program. It is customizable for my needs and allows me to download data.

Cons

Some features I suggested years ago, like using CampDoc for attendance, are now available but at an extra cost. While CampDoc is worth the fee, basic features like attendance should ideally be included in the standard fee.

“Easy to Use and Minimal Maintenance

Pros

Its so much easier to use than some other camp software. My biggest reason for signing up, apart from paying several hundred per month less, was the minimal amount of paper I have to deal with. Everything is done electronically with eSignatures. Such a timesaver for us so far.

Cons

Some terms take time to get used to, and reporting differs from what we're accustomed to, but it should improve with more use.