
CampDoc Reviews
Total 69 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars17%
3
Stars9%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Eva
Non-Profit Organization Management, 1-10 employees
More than a year
“CampDoc = A Game Changer
Pros
I find it easy to use, especially for small organizations. Its customizable to fit the needs of a specific camp, and there are many options to make registration and medical needs even easier. Customer support is great!
Cons
The only downside we see is the cost, given our status as a small non-profit organization. However, CampDoc has been flexible and values customer loyalty.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tracy
Education Management, 1-10 employees
More than a year
“Very happy we chose CampDoc!
Pros
I loved the online registration part of CampDoc. My account manager was beyond helpful! She answered my questions quickly and made changes to our account sooner than anticipated. Always professional and helpful. I do not know what I would have done without her.
Cons
Great software for our camps, thanks for everything you do!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Megan
Health, Wellness and Fitness, 101-500 employees
More than a year
“3rd year using Campdoc.com
Pros
The ability to customize the software to our needs helps us get the most usage out of this service.
Cons
Sometimes it can run very slowly, but overall, I have very few complaints.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Not Specified, N/A employees
Less than a year
“This is what you need if you have camp program
Pros
Where do I start? We have campers all around California and out of state. Our old system was complicated and not user-friendly, and parents had to mail or email us additional forms. With CampDoc, everything we need from parents is all in one place. If parents forget to sign or fill out a form, I can just email them to take care of the issue. On the back end, it is user-friendly for staff. Everything they had to do on paper can now be done online, from assigning cabins to reviewing special requests and rosters.
Cons
At the beginning, it was a challenge with the integration with our current software. The communication between three parties was challenging, but in the end, it was worth it.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Brenda
Not Specified, N/A employees
More than a year
“Thank you so much!
Pros
This was our first year using CampDoc.com, and we had researched several electronic health record programs. It was a good way to gather health data and track what was turned in. Most of our nurses and physicians could use it. I am looking forward to using this system in the future.
Cons
I am hoping health information will be carried over into the next year, such as immunizations, health history, etc., as we have returning members. Overall, we have a positive experience!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Patti
Not Specified, N/A employees
More than a year
“I would highly suggest using this program for your next event whether it be a camp or not!
Pros
CampDoc has really helped my company with camp and a conference. It was great to have all the medical history and insurance cards before the event. When we first arrived at leadership camp, one of our campers passed out in the first hour. I was able to look up his medical history and found he faints a lot. We called his parents, and we didn't have to take him to the hospital. Later in camp, a camper cut her knee open.
Cons
Some features (like reports and statistics) are not as user-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alexandra
Not Specified, N/A employees
More than a year
“This is a huge improvement over previous years!
Pros
We had seven different health care providers for our nine weeks of camp this summer, and transitions were critical to keeping us running well. With CampDoc, they could review patient info before their arrival, communicate questions, and hit the ground running when they arrived.
Cons
It just still feels a bit 'clunky' and not quite as intuitive as it should be.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Itza
Not Specified, N/A employees
More than a year
“It's been a great summer!
Pros
This is our third summer using CampDoc, and I am finding new and great features that CampDoc has to offer. I have been in constant contact with Amy, and she has responded to every question and need.
Cons
I have nothing to report. I have utilized your support team to help parents with their questions as well, and I found it helpful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Megan
Not Specified, N/A employees
More than a year
“Major improvement over paper records!
Pros
The health log allowed me to log a camper's name and reason for visit (automatically saved with a timestamp) and helped us treat more kids efficiently. I often returned when the office was less active to complete the entries and share them if necessary. I liked the ability to customize the entries for the drop-down responses. I loved the eMAR. It gave our nurses confidence that we hadn't missed any meds and attended to each of the 5 Rs of medication administration. On paper, it was harder to see the time passing on a child's window of administration. With an eMAR screen left open, I could see exactly when I needed to call a counselor to bring in a child.
Cons
It was very confusing and made reporting very difficult.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10