CGM DAQbilling Reviews

“Reliable and Easy to use

Pros

The program offers detailed billing and financial reports crucial for billing companies. It is user-friendly with a short learning curve, providing reliable support. The company listens to suggestions for new reports and features.

Cons

Iconcerns about the small font size and outdated look of the software. They also note a lack of capability for exporting digital data and express a desire for custom reports with filters.

“It is both reliable and easy to use.

Pros

The program offers detailed billing and financial reports that are crucial to billing companies. It is userfriendly with a short learning curve. This is particularly useful for our clients who also use the system. The support is reliable and representatives answer the phone promptly. The company also takes suggestions for new reports and features into consideration.

Cons

The font size on the screen is too small and the software could use a more updated look and feel. There is limited capability for exporting digital data. Although there are dozens of preset reports that cover most of what you need it would be nice to have custom reports with filters.

“Often needed but unavailable support is terrible

Pros

The platform is inexpensive and provides uninterrupted access, with no significant drawbacks to mention.

Cons

Ireport issues with Electronic UB-04 Billing functionality, encountering lost encounters between the software and clearinghouse. They also express dissatisfaction with customer support and reimbursement issues.

“Terrible for billing if you have high volume. Nightmare!

Pros

It integrates seamlessly with Labdaq.

Cons

Users Ifeatures not working correctly and inaccurate reports.

“New to the software and loving it

Pros

I find it easy to use, and the support team is helpful throughout the process. The ability to switch between databases for multiple companies and generate reports easily is appreciated.

Cons

I find certain parts of the software confusing, especially for newcomers to the business, but they appreciate the support from their team.

“FRIENDLY EASILY COMPUTER SOFTWARE

Pros

I emphasize the efficiency and user-friendliness of the software.

Cons

no problems or complaints with the software.

“Software choices

Pros

The product is efficient and straightforward to navigate.

Cons

occasional issues with software updates causing problems and find the software expensive.

“I used this software at in my position as office manager.

Pros

I praise the fantastic phone support from the call center, where representatives are knowledgeable and willing to troubleshoot.

Cons

The lack of availability for MAC users is a significant drawback for users whose practitioners primarily use MAC computers.

“The product works well but it is not easy to use or understand.

Pros

CGM DAQbilling has three main strengths. First it offers a competitive price without compromising quality. Second its userfriendly interface allows for easy claim submissions and management of schedules. Finally the customer support team is accessible responsive and helpful when needed.

Cons

The practice management system is not easy to use or intuitive. It is challenging to generate reports that provide the exact information needed. Additionally ERA's do not integrate seamlessly into the system requiring manual data entry and EOB scanning. It appears that CGM DAQbilling is primarily designed for the medical field and may not focus as much on mental health.

“Functionally a good product but not user friendly or intuitive

Pros

CGM DAQbilling is valued for its price, ease of submitting claims, managing the scheduler, and excellent customer support.

Cons

the practice management aspect of CGM DAQbilling not user-friendly or intuitive, with difficulties in running specific reports and integrating ERA's into the PM smoothly.

“Better than expected

Pros

I appreciate the colorful and user-friendly interface, the ability to open multiple windows simultaneously, and the smooth setup process.

Cons

While one user has no specific dislikes, they suggest improving the scanning feature to allow saving different types of documents for other users to access.

“Internal Medicine Practice --DAQ Billing

Pros

The simplicity and customizability of DAQbilling make it a preferred choice.

Cons

I finds navigating patient accounts cumbersome and suggests improvements in training and usability.

“Office Manager for Ophthalmology

Pros

DAQbilling is lauded for its simplicity, customizability, and easy-to-understand training.

Cons

I have nothing negative to say about DAQ billing.

“Podiatry practice

Pros

Prompt and friendly customer service is highlighted as a positive aspect.

Cons

I note occasional slowness in the software, requiring restarts and resulting in lost claims being worked on.

“DAQBilling Software...It's a great product

Pros

I find DAQbilling very user-friendly, particularly when transitioning from other systems. The sales representative and training support are praised for their assistance during the transition.

Cons

I faced challenges with changing training representatives mid-process, leading to incomplete training and difficulty understanding certain sections of the software.

“Lisa from a dermatology practice - 4 users.

Pros

I appreciate the clean, simple, and user-friendly format of DAQbilling, as well as the seamless data import from other systems.

Cons

While there are no significant issues with the vendor, one user dislikes the lack of cross-checking for patient names and DOB when creating new patient accounts, leading to duplications.

“Family Practice

Pros

I commend the quick and effective support, with helpful and patient staff.

Cons

An issue with frequent error messages and unexpected logouts is reported, with no solution found despite discussions with support.

“GREAT PRODUCT! SUPER CUSTOMER SUPPORT!

Pros

Transitioning from Visionary Office to DAQ Billing is described as a positive experience, with streamlined processes and superb tech support.

Cons

I caution about the importance of entering the correct date of service to avoid issues with incorrect billing.

“Small Outpatient Physical Therapy Practice

Pros

The ease of use and responsiveness of tech support make DAQBilling a preferred choice for users.

Cons

Lack of referral tracking and minor screen-switching issues are noted, but users appreciate the software's overall functionality.

“Been using DAQbilling for eight years now.

Pros

friendliness of DAQbilling is highlighted as a key advantage.

Cons

I express dissatisfaction with ongoing monthly charges.