ChiroFusion Reviews

“Affordable and compliant notes”

Pros

Between the pricing and the built-in compliance of the notes themselves, this software has been a really solid value. Having it connected with Office Ally is a huge bonus and makes it even better for me.

Cons

At this stage I honestly don't have any complaints. They let users suggest features and genuinely consider that feedback in future updates and the fact that those updates are free makes it even harder to find a downside.

“flexible features and fair pricing”

Pros

Getting around ChiroFusion is very simple and I really appreciate being able to choose only the features I actually need and pay just for those.

Cons

Every now and then, the billing section can be a bit slow.

“top-notch support and organized workflow”

Pros

After 27 years with another company, we switched to ChiroFusion and it has made our office work much more organized and manageable. The biggest standout is the support team.. they're truly first-rate and always help us get back on track. They've also been incredibly helpful in fixing those inevitable rookie mistakes. We would absolutely recommend this EHR and office software.

Cons

Some needed features do take time to be implemented.

“Love the reminders and updates”

Pros

The feature set has been really useful for our office especially text reminders, emailed and online intake forms and Physitrack. I also appreciate the credit card system since it lets us keep cards on file. They continue adding new features on a regular basis and their customer service has been excellent the whole time. Whenever we reach out, the response is always fast. Once a patient is established, getting quick SOAP notes done is very convenient too.

Cons

One downside is that when you have multiple doctors, the appointment calendar does not function very well. Staff cannot isolate just one provider's schedule at a time so the patient names get condensed and become difficult to read. When we had three providers, the calendar became especially hard to manage. The billing side can also be a bit harder to work with at times and I do not really like the way the statements print.

“responsive support and practical records”

Pros

Keeping up with patient records each day is very simple in the software. I also appreciate that ChiroFusion regularly asks users for feedback so they can keep improving it. On top of that, their customer service team is always quick to call back and help whenever needed.

Cons

I'd still like to see a few more choices added to the EXAM options list, along with the ability to include additional outcome assessments to make documentation faster and more convenient.

“smooth training and onboarding”

Pros

There are helpful video tutorials in the help section whenever someone needs a refresher. When a new employee joins, they can follow a step-by-step learning process to get comfortable with the software.

Cons

The only downside is that phone support comes at an additional cost if you want access to it.

“all-in-one billing win”

Pros

It's simple to learn, easy to use and it covers billing along with practice management in one complete system.

Cons

The setup and building side takes a little time to get comfortable with but once it clicks, handling statements, claims and insurance becomes fairly simple and easy to keep up with.

“Fast SOAP notes workflow”

Pros

Getting SOAP notes done in this software is really quick which makes charting much more efficient.

Cons

My only issue is that text message reminders cost extra. Paying an additional $50 per month for that feature feels pretty expensive.

“user-friendly cloud workflow”

Pros

Using it has been very simple and I really appreciate that it's cloud-based. The overall workflow feels natural and flows well from one step to the next.

Cons

One thing it's still missing is the ability to add physical examination details and orthopedic tests.

“smooth setup and workflow”

Pros

The software is simple to use. The setup went quickly and the overall workflow feels natural and well organized.

Cons

I honestly don't have any complaints as it does everything my office needs it to do.

“simple scheduling”

Pros

The scheduling section is clearly labeled and simple to follow and being able to color-code appointment types is really helpful. The billing area is also clear and it's quick to fix things when a billing mistake happens. Moving between tabs and screens is uncomplicated and the video library has been a big plus since I can usually find answers there without having to call support every time.

Cons

I don't like that the same email address can be used for multiple family members.

“Charting and intake forms shine”

Pros

Using it for charting, online intake forms and scheduling has been really simple and convenient.

Cons

One limitation is that it doesn't let me open multiple charts at the same time.

“wellness-focused and efficient”

Pros

Compared with other software I've used before, ChiroFusion feels much more efficient and user-friendly. The layout is clean, navigation is simple and it's clearly designed with a wellness chiropractic office in mind.

Cons

I'm still fairly new to using it so at this point I haven't come across anything that really needs to be improved.

“billing that keeps us moving”

Pros

ChiroFusion has been excellent for medical billing and it really helps keep our practice running efficiently day to day.

Cons

The scheduling piece isn't my favorite. I'd like to see more functionality added to that feature.

“Organized practice and smooth transition”

Pros

Switching to this chiropractic software ended up being the best purchase I made in 2021. After 35 years as a solo practitioner, I really value how simple the move was from my previous program. It has completely organized the way I manage my practice and honestly made work enjoyable again. Even without being especially tech-savvy, handling patient intake soAP notes, electronic billing and the rest feels much more manageable than ever.

Cons

One limitation is that reports can only be generated for a 60-day period and I'd really like the option to view annual statistics as well.

“billing and anywhere access”

Pros

One of the best parts is how simple the billing side is to work with. The help videos are always easy to pull up when needed and being able to log in from any computer is a huge plus since I can also work from home.

Cons

There are a few smaller features that could still be improved. I'd also really like to see it integrate with TrackStat.

“perfect fit for my practice”

Pros

It fits my needs perfectly. It handles everything I need it to do and even goes beyond that.

Cons

They've made some upgrades but the help section still hasn't been updated.

“Simple dashboards and quick access”

Pros

Navigating the different dashboards feels very simple and getting to the information I need is convenient.

Cons

One thing it's missing is an automatic save feature for data entry.

“web-based convenience”

Pros

Getting started with ChiroFusion was quick and the implementation process was very simple. I really appreciate that it's web-based so I can log in and use it from anywhere. One of the biggest improvements for us is that we no longer have to jump between multiple screens since everything is handled in a single screen.

Cons

There are still a couple of areas where the software could be a bit more user-friendly but no software is perfect. I do appreciate that ChiroFusion includes a place where users can suggest updates and add-ons which shows they're continuing to improve the platform.

“affordable features with helpful support”

Pros

Affordable, simple to use and packed with useful features and add-ons.

Cons

Nothing to complain about so far. The support has been excellent and it's very simple to use.