ChiroFusion Reviews

“my review on this”

Pros

Getting around ChiroFusion has been very simple, the pricing is really reasonable and the service has been outstanding.

Cons

The billing integration has taken longer than I hoped although I realize that's pretty common with most EHR systems.

“smart field syncing”

Pros

One thing that really works well is how most parts of the software talk to each other and automatically fill in or update the right fields quickly and without much effort.

Cons

A few features can feel a bit complicated during the initial setup although that's helped by the improved accessibility of the Help Desk.

“perfect for us”

Pros

ChiroFusion's documentation workflow is easily the most complete and user friendly I've seen across chiropractic software. The level of detail and the clear explanations of the care being provided work really well for both patients and insurance carriers. A big win is how simple it is for the doctor and staff to document the care delivered, while also capturing and billing for every service provided. It also makes it much easier to support and justify patient care plans.

Cons

The clickable boxes could use a bit more sensitivity sometimes you have to land right in the sweet spot to register correctly. That slightly slows documentation and day to day use in a few specific areas but it hasn't been a widespread issue.

“excellent documentation and billing”

Pros

Compared with other chiropractic software I've used, ChiroFusion's documentation approach is the most simple and most complete by far. The level of detail and the way care is explained works extremely well for both patients and insurance carriers. One of the biggest advantages is how simple it is for both the doctor and staff to document the care that was provided, while also making sure every service is captured and billed correctly. It also does a very good job of helping justify patient care plans.

Cons

A small thing that could be improved is the sensitivity of some click boxes. In a few areas, you have to click in the exact sweet spot which can slow documentation down a bit although it only happens in certain sections.

“Packed with useful features”

Pros

It covers just about every feature you'd want in office software so it feels very complete for day-to-day use.

Cons

A few areas, like patient navigation, patient lists, insurance carriers and supplement or other inventory sections, could be a little more simple but at this point that feels more like nitpicking than a real issue.

“affordable cloud-based convenience”

Pros

It's very user-friendly, budget-friendly and best of all, it's cloud-based.

Cons

The macros could be improved to speed up SOAP notes and dedicated iPad app support would make it much more optimized to use.

“full-featured and user-friendly”

Pros

It offers a really complete set of features across every area we need.

Cons

Nothing to complain about at this point. The implementation, training and overall support have all been excellent.

“SOAP notes done right”

Pros

Starting out in this field, this software has made SOAP note writing much more manageable. The features help me stay thorough and consistent every time.

Cons

Since I'm still new to the program, I haven't run into anything yet that I'd want to change.

“fully supportive and affordable”

Pros

ChiroFusion has been an affordable, fully supportive software option that fits really well for a chiropractor's needs.

Cons

The only area that could use improvement is how it interacts with X-rays taken at the facility.

“Fast notes and responsive team”

Pros

Setting up notes is really quick which has been a big plus. I also appreciate that the team genuinely welcomes feedback and ideas from users about what should be added next.

Cons

It's a bit less simple at first but once you get the hang of it, it works fine. The core functionality is solid though some of the smaller details still seem to be getting fine-tuned.

“helpful training and time-saving tips”

Pros

One thing I really appreciate about ChiroFusion is that you can schedule a tutorial session with a staff member to get the most out of all its features. Stavros was especially helpful, sharing useful shortcuts, tricks and tips that saved time and made the whole workflow more efficient.

Cons

A few features still feel like they could be more automated. For example, patient check-in and check-out should automatically flow into the daily SOAP note with the total time already calculated. It would also be helpful to have an option to print a list of patient appointments.

“helpful one-on-one support”

Pros

Having one-on-one support has been really helpful while learning how to use this software.

Cons

SOAP notes don't include preset macros.

“excellent training and simple workflow”

Pros

Right from the training sessions, I felt comfortable using the system. Everything is simple to work with and overall the software has been amazing.

Cons

Same email address can't be used for multiple family members.

“User-friendly and works well”

Pros

I appreciate how well the software functions and how user-friendly it is to work with.

Cons

Nothing really comes to mind. If I ever have a question, I just submit a support ticket and get help that way.

“online forms and reminders shine”

Pros

Using ChiroFusion has been very simple especially with the online forms, appointment scheduling and text reminders. Those features make day-to-day tasks much more convenient and keep everything moving efficiently.

Cons

the vitals section doesn't offer customization so there's not much flexibility there.

“modern paperless chiropractic ehr”

Pros

Having a cloud-based EHR has completely removed the need for paper in the office which feels essential for a modern chiropractic clinic today.

Cons

It would be even better if it included visual pain diagrams to help patients and doctors communicate more clearly about problem areas.

“Workflow keeps getting better”

Pros

One thing I've really appreciated is how often they update different parts of the system to improve workflow, functionality and give offices more options based on how they operate. Note completion for patients has become faster and more accurate which has made a noticeable difference day to day. It's also helpful that users can submit requests for changes or upgrades and the payment software integration is a big plus. Being able to access it from any secure internet connection is another benefit especially when working remotely or from a home office.

Cons

It's still not the best fit for a cash-based practice even though it's workable. For example, the intake forms ask for insurance information and that can't be adjusted. The billing software has been getting better but it still needs improvement. The text reminder add-on is also limited since messages can't be customized or replied to which is why we still haven't signed up for it. On top of that, the billing reports are fairly limited in what they can actually do.

“fast charting and constant improvements”

Pros

It didn't take much training at all to feel comfortable using it. The system is very quick to work in and charting can be finished in just seconds. I also appreciate that they keep upgrading and refining the software which makes an already solid product even better over time.

Cons

Honestly I don't have any real complaints. On the rare occasion support is needed, the customer service team responds quickly, usually within a few hours. Since the software is so user-friendly, there's hardly ever a reason to contact support unless something unusually specific comes up.

“affordable cloud-based flexibility”

Pros

Compared with Chirotouch this software is a lot more affordable which has been a big plus. I got tired of paying extra for everything with Chirotouch when it only seemed to work about 20% of the time anyway. It's also a huge benefit that this system is cloud-based so we're not depending on a single PC to keep things running. Being able to use it with Mac is another feature I really appreciate.

Cons

One thing I'd still like to see is family member linking built into the system. Since I'm just getting started with it, I also haven't had the chance to explore all of the functions yet.

“Does the job perfectly!”

Pros

They have recently added new features, which I like a lot and this allows me to quickly see a snapshot of patient info without needing to open the entire patient chart.

Cons

In the short time I have been using it, I honestly haven't found any cons so far.