ChiroFusion Reviews

“I like it!!”

Pros

I have had a wonderful experience with ChiroFusion's customer support. They are very nice and friendly. Great software overall and very easy to navigate.

Cons

Wish I had found it earlier.

“Worth every penny!!! SUPERB”

Pros

It's not just easy for the doctors to use but patients easily understand it and can use it as well. Plus the customer service is very helpful.

Cons

Some features do not work properly and it gets really frustrating.

“Positive experience so far.”

Pros

ChiroFusion billing module is superb. Also the integration with Office Ally is superb and we do not even need an account with them.

Cons

When I first started using it, I found it really hard to understand and get the hang of it.

“It is not perfect, but still gets the job done”

Pros

Great software overall, easy to use and understand. Also I can access it from anywhere.

Cons

I think it could really use a few more features and options, like orthopedic exam options to make it more complete.

“Better among all!!”

Pros

Scheduling and billing features are definitely my favorite features of ChiroFusion. It makes everything so much easier and I'd honestly recommend it to anyone looking to simplify their work life.

Cons

Documentation gets a little tricky sometimes which annoys me.

“Loving it so far”

Pros

ChiroFusion is very easy to use, has excellent functionality and has absolutely awesome customer service. If you have not tried it yet, I will say you really should.

Cons

Nothing, I can't think of any cons.

“Avoid spending on this”

Pros

There is nothing that I like, honestly. But if I still had to point something out, I would say that the software's look is nice.

Cons

I've been really disappointed with ChiroFusion. Not only do they make false promises but also justify them with lame excuses.

“ChiroFusion is Flawless”

Pros

It's packed with so many great features and I am really impressed with everything it has to offer. Also ChiroFusion is very easy to navigate and user-friendly.

Cons

I only wish that there was a spell check tool within this software.

“Pretty decent...”

Pros

ChiroFusion is stable software that manages all our practice needs all in one place. Tech support is a plus as they help us with all our needs and got you covered no matter what.

Cons

Not major but the only issue I faced was that the setup takes time and effort.

“I am happy with my choice!”

Pros

I love how easy and quick it is to complete soap notes. The save draft feature is awesome too as it helps me keep track of which notes I still need to work on.

Cons

The schedule is not customizable when it comes to time intervals, which I count as a downside.

“Our no 1 choice”

Pros

Everything about this software is great. It is very easy to use and manage. We like that it sends out reminders to our patients letting them know of every appointment.

Cons

It charges you for each and every single thing which gets a little pricey for us.

“Not bad, but it could be better”

Pros

Some of its features are highly professional and useful and they have helped improve our work efficiency so rapidly.

Cons

Customer support needs improvements because their response is very slow whenever we contact them.

“Offers amazing customer support”

Pros

ChiroFusion customer service is simply the best and overall I am really impressed with everything I've seen so far.

Cons

No cons to mention from my side.

“Well-designed EHR with built-in billing”

Pros

Getting started with ChiroFusion has been pretty simple and it includes everything I was looking for in an EHR. I've been able to move through the system without much guidance which makes me feel even more confident that with a little more training it'll be even easier to use. The design feels very well planned out and it's obvious it was created with a chiropractor's workflow in mind. Another big plus is that the billing clearinghouse is already integrated and doesn't add any extra cost.

Cons

Since I haven't been using it for very long, I can't really say there's much I dislike yet. That said as a chiropractor who is just starting out and is the only doctor in the practice, I do think the pricing is fair but I really wish text message reminders were included in the lower-tier package. I don't need the DC Pro version for a practice my size since I'm the only one using the system and with how many patients prefer communicating by text now, it seems like that feature should be included in all ChiroFusion plans.

“fast SOAP workflow”

Pros

The workflow is really simple and it only takes a few seconds to create a SOAP note.

Cons

It doesn't offer online scheduling.

“billing and support excellence”

Pros

From billing to insurance and EOB/ERA processing, this system packs in a lot of features that make the whole workflow efficient and simple. The support team is also incredibly responsive, knowledgeable and best of all, you get to speak with a real person who follows up afterward with an email full of useful links.

Cons

The only downside is that I came across a much cheaper program for sending text and email reminders to patients.

“Custom templates and worry-free backups”

Pros

Getting around the system is simple and it's simple to customize for the phrases and exams I use most often. I also don't have to think about doing daily backups anymore which is a huge plus.

Cons

It doesn't include a dedicated acupuncture-specific section but I'm planning to create some acupuncture autofill templates that should work well for my needs.

“well-organized and user-friendly”

Pros

Everything in this system flows really well. It's user-friendly, clearly organized and feels complete from start to finish. The self-help content has also been really helpful. I've worked with other practice management software before and this one has been the best by far.

Cons

The only thing I'd want more of is additional free training for the billing side since that part is still completely new to me.

“time-saving advanced features”

Pros

Being new to ChiroFusion, our office has already been really impressed with the advanced features it offers. The two-way texting, customizable intake forms and the ability to email patients directly are all excellent tools that save us a lot of valuable time.

Cons

At this point, we haven't noticed any downsides to ChiroFusion.

“Systematic notes that save time”

Pros

The exam and SOAP notes are laid out in a very organized, systematic way which makes writing my doctor notes much simpler. That's definitely my favorite part of using it.

Cons

One thing that trips me up is having to click save before leaving each page in the exam and SOAP note sections. I sometimes forget and then I lose what I entered. Aside from that, everything else has been excellent.