Total 335 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

76%

4

Stars

20%

3

Stars

1%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

C

Charles

CK Performance and Chiropractice, 1-10 employees

5.0
April 2021

It is our favorite.. We love it!

Pros

ChiroFusion is highly affordable and has all the practice management features we need. What really stands out, though is their amazing customer service. They make us feel like we actually matter as clients.

Cons

One thing that I do not like is that it only integrates with limited third-party billing software.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

J

Jessica

City Chiropractic, 1-10 employees

5.0
April 2021

Hands down the best EHR tool

Pros

Working with them has been absolutely amazing and I honestly could not ask for anything better. This is easily the most user friendly system I have ever used. In the past I have used four different EHR upgrades across various offices, and ChiroFusion surely stands out among all. There is just no comparison.

Cons

No cons yet. All the options make sense.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

T

Tim

Chiropractor, 1-10 employees

4.0
March 2021

Makes my job stress-free!

Pros

Once I have set up the initial exam, it becomes so easy for me to report daily notes.

Cons

Well I have noticed that sometimes patients fail to enter their claim's subjective data, which causes a bit of a hassle.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

JW

Jessica Wiederholt

Medical Practice, 1-10 employees

Less than 6 months

5.0
March 2021

most user-friendly EHR upgrade

Pros

This has been, by far, the most user friendly system I've worked with. I've gone through four EHR upgrades across different offices and this one is honestly the best of the bunch there's no real comparison.

Cons

Nothing so far. Everything feels adaptive and it's designed in a way that genuinely makes sense.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Marshall

Oak Road Family Chiropractic, 1-10 employees

4.0
March 2021

A must-have practice software

Pros

ChiroFusion is fairly easy to use and manages all the office intake and workflow for us. Plus everything from the setup to the billing process is so simple now.

Cons

Has a bit of a learning curve which I did not expect.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

8

J

Jim

Hospital and Health Care, 1-10 employees

4.0
March 2021

User-friendly and reliable

Pros

Not only is the software simple to explore and learn, but the settings and features are easy to customize, too, as per my needs. Also the group trains you in all areas of the software.

Cons

Since I am new to the software, trying to remember all the options has been a bit tricky. So yes it's definitely taking some time of mine to get used to everything.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

J

Jeremy

Medical Practice, 1-10 employees

2.0
March 2021

Affordable but has a lot of issues

Pros

Easy to use and quite affordable. However I have just started using it so I can't say much about it.

Cons

The system is not that well developed as it causes problems. Also they take extra money if you ask for training for more than 5 hours which I didn't like at all.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

5

Functionality

5

I

Ivan

Hospital and Health care, 1-10 employees

4.0
February 2021

Simply amazing

Pros

I simply love ChiroFusion. Not only it is easy to use but it is also very budget friendly. After eight years of sticking to pen and paper, I finally made the switch and I am so glad I did.

Cons

Nothing we cannot think of anything negative about this software. However I just don't like the fact that we cannot customize something according to our likings.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

9

J

John

Structural Chiropractic, 1-10 employees

5.0
October 2020

I like it!!

Pros

I have had a wonderful experience with ChiroFusion's customer support. They are very nice and friendly. Great software overall and very easy to navigate.

Cons

Wish I had found it earlier.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

ML

Megan L.

Chiropractic Assistant, 11-50 employees

5.0
September 2020

Worth every penny!!! SUPERB

Pros

It's not just easy for the doctors to use but patients easily understand it and can use it as well. Plus the customer service is very helpful.

Cons

Some features do not work properly and it gets really frustrating.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

D

Dr.

Spine By Design, 1-10 employees

4.0
September 2020

Positive experience so far.

Pros

ChiroFusion billing module is superb. Also the integration with Office Ally is superb and we do not even need an account with them.

Cons

When I first started using it, I found it really hard to understand and get the hang of it.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

8

N

Nathan

Moulton Chiropractic, 1-10 employees

4.0
September 2020

It is not perfect, but still gets the job done

Pros

Great software overall, easy to use and understand. Also I can access it from anywhere.

Cons

I think it could really use a few more features and options, like orthopedic exam options to make it more complete.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

ML

Megan L

Chiropractic Assistant, 11-50 employees

4.0
July 2020

Better among all!!

Pros

Scheduling and billing features are definitely my favorite features of ChiroFusion. It makes everything so much easier and I'd honestly recommend it to anyone looking to simplify their work life.

Cons

Documentation gets a little tricky sometimes which annoys me.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

7

J

Jacqueline

Not Specified, 1-10 employees

5.0
July 2020

Loving it so far

Pros

ChiroFusion is very easy to use, has excellent functionality and has absolutely awesome customer service. If you have not tried it yet, I will say you really should.

Cons

Nothing, I can't think of any cons.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A

Autumn

Not Specified, 1-10 employees

1.0
June 2020

Avoid spending on this

Pros

There is nothing that I like, honestly. But if I still had to point something out, I would say that the software's look is nice.

Cons

I've been really disappointed with ChiroFusion. Not only do they make false promises but also justify them with lame excuses.

Rating Distribution

Ease of use

3

Value for money

4

Customer Support

3

Functionality

4

J

Janice

Injury and Wellness Center, 1-10 employees

5.0
June 2020

ChiroFusion is Flawless

Pros

It's packed with so many great features and I am really impressed with everything it has to offer. Also ChiroFusion is very easy to navigate and user-friendly.

Cons

I only wish that there was a spell check tool within this software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

KH

Kristen Hampton

Medical Practice, 1-10 employees

Less than 6 months

5.0
January 2020

organized patient setup

Pros

Navigation feels really simple. When we signed up with ChiroFusion, we were up and running almost immediately we didn't have time to learn a new system but I was able to pick it up quickly. The platform also holds a ton of patient information and honestly the setup itself is probably my favorite part. I've tried several chiropractic software options and this one is by far my most favorite so far. Everything comes across as really organized.

Cons

The only change I'd want is around the check in/check out workflow compared to other programs I've used. Right now, it's not quite as clear as I'd like, ideally, checking someone in would place their name into a separate column and checking them out would remove it so we can instantly see who's still in the office. I can see the abbreviations but getting used to them has been a bit tricky.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

John

Satilla Spine Center, P.C., N/A employees

4.0
November 2019

Pretty decent...

Pros

ChiroFusion is stable software that manages all our practice needs all in one place. Tech support is a plus as they help us with all our needs and got you covered no matter what.

Cons

Not major but the only issue I faced was that the setup takes time and effort.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

J

Justin

HOPE Chiropractic & Nutrition, N/A employees

4.0
November 2019

I am happy with my choice!

Pros

I love how easy and quick it is to complete soap notes. The save draft feature is awesome too as it helps me keep track of which notes I still need to work on.

Cons

The schedule is not customizable when it comes to time intervals, which I count as a downside.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

9

TT

Terry Tolle

Hospital & Health Care, 11-50 employees

More than a year

4.0
November 2019

clear notes

Pros

The notes are really simple and that's exactly why I picked it up and why we're using it. It fits our workflow nicely.

Cons

We haven't tried the billing side yet and I'm interested in using it if the tracking is actually good but honestly I haven't gone into it much. We already have a billing company handling that part.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7