ChiroFusion Reviews

“simple workflow”

Pros

Getting around feels very simple and whenever I've had a concern or question, the response has been quick and helpful.

Cons

I honestly don't have any complaints about the tool or the service they provide.

“fast notes and quick onboarding”

Pros

The system is simple to use overall. The note forward feature is especially helpful because it speeds up my documentation and makes writing notes much faster.

Cons

Billing not always carrying over properly from my note into the billing side.

“solid support and easy workflow”

Pros

Been using it since 2018 and the day to day workflow feels simple. It's simple to pick up and when anything goes wrong, support is quick to resolve it either through a short tutorial video in their large help library or by emailing the support team. Overall, it's a pretty basic setup that's easy to learn and easy to operate.

Cons

The process gets a bit tedious when you need to undo a check if an insurance company reverses payment or if a posting ends up incorrect it takes a lot of steps. Also, the patient ledger that many people request at year end is awkward and hard to navigate which makes it less user friendly than it should be. Patients generally don't need a full breakdown of exactly how each visit was paid so the reporting could be simplified to feel clearer and more practical.

“easy to use software”

Pros

I've been using it since 2018 and it has been a very user-friendly program overall. When something comes up, the issue is usually resolved quickly either by watching one of the short tutorial videos in their large help library or by sending a simple email to the support team. It's a pretty basic system which makes it simple to learn and simple to use.

Cons

One frustrating part is how many steps it takes to reverse a check when an insurance company pulls back money or when a payment was posted incorrectly. The patient ledger that many patients ask for at the end of the year is also very confusing and not very user friendly. Patients really don't need to see a full breakdown of the payment history for a single visit. It would be much better if that were simplified.

“user-friendly cloud access anywhere”

Pros

It's pretty user friendly and the cloud setup is a big win. I'm able to access my accounts from anywhere, not just limited to the office which makes day to day work a lot more flexible.

Cons

A few features still need further development. Also, the billing side is still a bit confusing so that part could use clearer handling.

“organized access and patient info”

Pros

This tool feels really user friendly. The workflow is organized so you aren't stuck clicking through dozens of screens just to land on the page you need. I also like that patient information is accessible from basically any page while you're working which makes everything faster.

Cons

One thing I don't care for is that multiple patients can't share the same email address.

“organized access to patient info”

Pros

Navigating ChiroFusion feels very simple. The layout is organized so I'm not constantly clicking through a bunch of screens just to reach the page I need. Being able to pull up patient information from whatever page I'm already working on is also a huge plus.

Cons

I really don't like is that multiple patients can't share the same email address.

“Cloud access from anywhere”

Pros

The platform is very user-friendly and being cloud-based makes a big difference. I can get into my account from anywhere instead of being tied to the office which is really convenient.

Cons

There are still a few features that need more development and the billing section is still pretty confusing to work through.

“Strong support”

Pros

CF feels pretty user friendly and the support library is really comprehensive. It's the kind of resource that makes it easier to get answers without digging around too much.

Cons

The only downside I've run into is that CF currently offers just a single option for the payment service provider.

“Fantastic software”

Pros

I appreciated how smooth the change was and it ended up being pretty affordable overall.

Cons

When I made the switch, the person handling my billing had a short learning curve to get up to speed.

“great daily notes from docs”

Pros

Documentation is really simple. I managed to set up excellent daily notes without much hassle.

Cons

Front desk software integration was pretty difficult to get working.

“workflow-friendly scheduling and billing”

Pros

Used this software at a previous employer and really liked how quickly I could handle scheduling, billing and documentation. When I started my own practice, I decided to stick with ChiroFusion and the rollout/implementation went smoothly from day one.

Cons

If you're not relying on the training videos, getting around the program isn't especially adaptive. The required training sessions end up fixing most of that though.

“affordable switch with quick transition”

Pros

Switching over was pretty simple and the pricing was affordable which made the move even better.

Cons

When I made the change, my biller did need a little time to get used to the system.

“Excellent daily notes”

Pros

Documentation has been a real strong point. It let me put together excellent daily notes without much trouble.

Cons

The front desk side was a challenge though and integrating that software was very difficult.

“user-friendly with strong support”

Pros

ChiroFusion is very user-friendly and its support library is extremely comprehensive.

Cons

Only downside is that it offers just one option for a payment servicer.

“smooth implementation !”

Pros

Back at my previous job this tool handled scheduling, billing and documentation really well and that's exactly why I decided to stick with it when I opened my own practice. The transition and implementation went flawlessly so staying with the platform felt like the right choice.

Cons

On its own the software isn't especially simple to navigate without support or the training videos. That said the required training sessions do a lot to bridge that gap and make it much easier to use.

“simple scheduling and notes”

Pros

Keeping appointments organized and handling note-taking feels very simple.

Cons

I can't keep the schedule visible while working in other features at the same time.

“Love the results”

Pros

We've been using ChiroFusion in our clinic for 7 years and it's been consistently dependable. The software's functionality has impressed us a lot especially given how reasonably priced it is. We haven't run into any major issues with the documentation or billing features. Any small hiccups we've noticed (which I'd expect with any software) were handled quickly and effectively by their customer service team. We intend to keep using it long term thanks to how well it performs and how simple it is to use.

Cons

No significant limitations have shown up for us so there isn't much to complain about.

“quick note generation”

Pros

The workflow feels really approachable and I can generate notes fast without jumping through hoops.

Cons

Since this is my first EMR, I don't have another product to compare it to and I haven't run into any real downsides yet.

“Reliable performance year after year”

Pros

After seven years of using this tool in our clinic, we're still very happy with how well it performs. The functionality has been excellent especially for such a reasonably priced system. We haven't run into any major limitations with either the documentation or billing features. On the rare occasions when small issues have come up which happens with any software, the customer service team has handled them quickly and effectively. Its consistent performance and user-friendly design are exactly why we plan to keep using it for the long term.

Cons

we really haven't experienced any major limitations.